Aastra CM-16 User manual

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Model CM-16 User Guide i
Table of Contents
Introduction .................................................................................................. 1
Emergency Service Feature........................................................................ 1
Unpacking the Phone .................................................................................. 1
Key Description............................................................................................ 2
Installation .................................................................................................... 4
Prompts and Indicators............................................................................... 6
How do I use softkeys? ............................................................................... 6
Display Prompts .......................................................................................... 6
SAFETY I FORMATIO .............................................................................. 2
Handset and Base Station .......................................................................... 2
Batteries ...................................................................................................... 2
INSTALLATION .......................................................................................... 4
Base Station Location ................................................................................. 4
Base Station Wall Mounting ........................................................................ 5
Base Unit Connections................................................................................ 5
Charging Cradle ......................................................................................... 7
Battery Charging ........................................................................................ 7
Belt Clip ....................................................................................................... 7
Using a Headset with your Telephone......................................................... 8
Battery Status Icons ................................................................................... 8
CM-16 HANDSET KEY FUNCTIONS .................................................. 9, 10
Screen Display ......................................................................................... 11
Screen Icons ............................................................................................ 11
Screen Prompts ........................................................................................ 12
Making and Answering Calls .................................................................... 13
Redial ...................................................................................................... 13
Hold function ............................................................................................ 14
Mute Key .................................................................................................. 14
Ringer/Alerter tones ................................................................................. 14
Volume Control ......................................................................................... 14
To adjust the receiver volume ................................................................... 15
To adjust the ringer volume....................................................................... 15
Status Light .............................................................................................. 15
Feature Key List ...................................................................................... 15
OPTIONS ................................................................................................. 16
Language ................................................................................................. 16
Key Label .................................................................................................. 17
To edit key label text ................................................................................. 17
To delete a single key label ...................................................................... 17
To delete all feature label text .................................................................. 17
Ring Tone ................................................................................................ 18
Custom Name .......................................................................................... 18
Call Timer ................................................................................................ 18
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ii
Model CM-16 User Guide
Table of Contents
Vibrate ...................................................................................................... 19
Handset Pairing ........................................................................................ 19
Key Lock ................................................................................................... 19
Backlight ................................................................................................... 20
Silent Alert................................................................................................ 20
Directory ................................................................................................... 21
Adding a name and number to the Directory ............................................ 21
Entering Letters and Characters ............................................................... 21
Finding entries in the Directory ................................................................. 22
Dialing from the Directory ......................................................................... 22
Changing entries in the Directory ............................................................. 23
Deleting an entry in the Directory ............................................................. 23
Appendix A............................................................................................... 24
Limited Warranty ...................................................................................... 26
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Model CM-16 User Guide 1
SAFETY INFORMATION
SAFETY INFORMATION
Prior to installing and using the telephone, please read the following
important safety information.
Handset and Base Station
Do not:
• Rely only on this telephone as your only means of communication in
the event of an emergency. As this handset uses radio signals, a connec-
tion to the telephone network cannot e guaranteed in all circumstances.
• Use this handset near medical equipment such as pacemakers.
• Place the handset in areas su ject to explosive hazards, flamma le
liquids or gases.
• Set up and use the handset close to devices that emit electromagnetic
fields (i.e. electric motors, household appliances, fluorescent lamps,
computers, radios, televisions, VCR’s, DVD’s etc.) Operation of the handset
could e adversely affected if exposed to such fields and, at minimum,
su ject to interference and poorer quality voice communication.
• Locate the handset and ase station near water, moisture, damp
areas, heat sources, direct sunlight, areas with excessive dust, vi ration
or temperature extremes.
• Clean the handset using any chemical or commercial cleaner. Use only an
anti-static or soft moistened cloth to clean the handset. Disconnect the
charger stand prior to cleaning.
NOTE: Privacy of communications may not e ensured when using this phone.
The antenna used for the ase station transmitter must e installed
to provide a separation distance of at least 20 cm from all persons.
Batteries
Please observe the following guidelines when dealing with the batteries:
• Never tamper with or dismantle the attery pack
• Avoid touching the attery contacts
• If necessary, clean the contacts with a damp cloth
• Protect the attery contacts from contact with any metal o jects
• Never immerse atteries in water or throw them into a fire
When setting up the phone:
• Use only the rechargea le atteries supplied with this product
• Follow the attery installation instructions included with this guide
NOTE: Th at it takes two to three charging cycles for the atteries to reach
their fully charged state.
• Charge the atteries using only the charger stand supplied with
this product
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2 Model CM-16 User Guide
SAFETY INFORMATION
In operation:
• It is normal for the atteries to ecome warm when charging.
• Discharge the atteries from time to time to prolong their service life.
To do this, do not place the phone ack into the charger stand until the
atteries are completely or almost completely discharged. The attery
icon on the display will indicate when the atteries are low and an alert
tone is sounded every three minutes.
• Only use atteries and charging units approved y the manufacturer.
• If you do not intend to use the phone for an extended period, the atteries
should e removed from the handset.
• Store atteries at room temperature. A ove average temperatures tend
to reduce the service life of atteries.
• Do not throw away or incinerate used atteries. Take them to an
appropriate collection point for recycling or send them ack to your
supplier or distri utor.
The batteries included with the CM- 6 are designed to provide up to four
hours talk time and eighty hours standby time. Actual battery performance
can be affected by a wide variety of environmental and user factors .
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Model CM-16 User Guide 3
REGULATORY INFORMATION
REGULATORY INFORMATION
Any changes or modifications not expressly approved y the party
responsi le for compliance could void the user’s authority to operate
the equipment
This class B device complies with Part 15 of the FCC rules and ICES-003
Class B Canadian EMI requirements. Operation is su ject to the following two
conditions: (1) This device may not cause harmful interference and (2) This
device must accept interference received, including interference that may
cause undesired operation.
For ody worn operation, this phone has een tested and meets the FCC RF
exposure guidelines when used with Aastra Telecom accessories supplied or
designated for this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Highest reported SAR values are as follows: Head: 0.05 W/kg; Body: 0.33 W/
kg.
FCC ID: SDVCM16
IC: 1884A-CM16
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4 Model CM-16 User Guide
INSTALLATION
INSTALLATION
The CM-16 consists of a ase station, wireless handset and a charging ase
stand. The following diagram provides an overview of the installation of the
product using the power supply provided. Detailed installation
instructions are provided elow.
NOTE: Your System Administrator must e aware that the CM-16 emulates the
M2616 in order to correctly configure the switch/communications server
software to allow this phone to operate.
Base Station Location
The CM-16 ase station has three LED indicators that provide operational
and installation diagnostic feed ack. Please see “APPENDIX A” on page 25
for a detailed chart of LED signals and their meaning.
The ase station can e placed on a flat surface or e wall mounted.
For optimum range performance, wall mounting is recommended.
Location of the ase station can have significant impact on performance.
It is recommended that the ase station e located:
• Away from metal o jects such as filing ca inets, metal linds or other
metal support structures
• Away from other electronic devices such as CRT’s, desktop computers and
other cordless products
• As high as possi le with the antennas pointing up in a vertical position.
• The antenna used for the ase station transmitter must e installed to
provide a separation distance of at least 20 cm from all persons.
CM-16 Handset
Charging Cradle
Meridian®
1
Base Station
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Model CM-16 User Guide 5
INSTALLATION
Base Station Wall Mounting
To wall mount the ase station:
• Locate the wall mounting strip located on the ack side of the ase station
• Slide the strip out from the ase station (Fig A)
• Turn the strip around and secure firmly to the wall using the screws
supplied (Fig B)
• Plug the line cord into the jack on the unit
• Slide the ase station over the strip until it clicks into place (Fig C)
The installation process is divided into three sections A, B, and C.
If you follow the steps in order, the Handset and Base Unit will properly
synchronize with the M1 2616 port. At this time per Figure 2, prepare
the handset y placing the attery cover and the attery near the handset
so you can connect it quickly in step B5.
Configure the 2616 Port and wall jack
If you have not already configured and verified a 2616 port, do so now.
The Base Unit will not operate unless connected to a working M1 circuit and
the handset won’t work or even charge the attery properly unless the Base
Unit is operational first.
Base Unit Connections
The Base Unit must e connected to a known working M1 port configured for
a 2616 wired set. Where possi le, verify the port and key assignments y
using a 2616 set efore connecting the CM-16 to that jack.
Refer to Figure 1 and connect the components in this order.
1. Plug one end of the 6 conductor cord (supplied) to the Antenna Unit
2. Plug the other end of the 6 conductor cord into the jack on the Power
Adapter Assem ly
In the next two steps certain LEDs on the Base Unit should light up, so watch
for the appropriate LED response.
Figure A Figure B Figure C
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6 Model CM-16 User Guide
INSTALLATION
3. Plug the short 2 conductor line cord tail of the Power Adapter Assem ly
into the 2616 Jack. When a working port is detected and the polarity
is correct (pin 3+ and pin 4- ), the center LED will link and the left LED will
turn on steady. If oth LEDs are not indicating as descri ed, stop the
installation and verify the M1 port is working at the intended jack with a
2616 set. Next, verify all modular cord connections to this point are correct
and making good contact. When oth LEDs are indicating properly,
continue at step 4.
4. Plug the power adapter transformer (Xfmr) into a non-switched 120V
AC outlet. The right LED will link for a out 40 seconds as the Base Unit
scans for its Handset. This indicates the radio circuit has een properly
powered. Go to step 5 to link the handset. If the right LED doesn’t link,
verify the AC outlet is working and that the power adapter prongs fit snugly
in the outlet. Try another outlet just to e sure. Once the right
LED is linking, continue at step 5.
5. While the Base Unit is scanning (right LED linking), connect the attery to
the handset. Place the attery in the compartment and slide the door
closed. The handset should initialize and remain powered for a couple of
minutes, enough time to link with the Antenna Unit and allow you to place a
test call. Watch the handset display. As the handset initializes, two icons
will appear in the top left corner. The left icon is the attery sym ol and the
internal ars of the icon show the remaining charge. The other important
icon that must appear is the Antenna just to the right of the attery icon.
When the Antenna icon appears, place a test call.
Figure 1 CM-16 Base Unit Connections
Base Unit
M1 PBX 2616 Jack
Non-switched
AC Outlet
6 Conductor
Line Cord
Xfer
Plug Jack
Line Cord
Power Adapter
Assembly
Pins 1 &6 carry
power form adapte
r
Pins 3 &4 carry
M1 circuit (pin
3
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Model CM-16 User Guide 7
INSTALLATION
Place a test call…
From another M1 station, call this DN and answer the call y pressing the
Handset Button (to the left of the
∂ utton). Verify two way transmission
and hang up y pressing the utton to the right of the
∂ utton.
Charging Cradle
Refer to Figure 3.
1. Plug the modular cord of the “cradle power adapter” into the jack on
the ottom of the cradle. Route the cord through the retaining ta s of
the molded cord slot. Verify the cradle rests on all four feet and
doesn’t wo le.
2. Plug the transformer into a known working non-switched AC outlet and
place the handset, face up in the charging cradle. There is no power light
on the cradle. However, once the handset is placed in the cradle, the
attery icon will link indicating the attery is eing charged. Should the
icon not link, check the attery compartment cover to ensure it is properly
closed. If the handset does not easily slide into the charging cradle, the
attery compartment cover is likely not installed correctly.
The Handset (battery) needs to be charged at least 6 hours before use.
Belt Clip
To install the elt clip, snap one arm of the clip into the slot on the side of
the handset and then slide the other arm into the slot on the other side of the
handset until it snaps into place.
Non-switch
e
AC Outlet
Handset
(face down)
Keep the Battery
Near the handset
and don't connect
it until Step 5
5
Figure 3 Charger Preparation
Figure 2 Handset Preparation
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8 Model CM-16 User Guide
INSTALLATION
Using a Headset with your Telephone
The CM-16 accepts headsets through the jack on the ottom of the
handset. Contact your telephone equipment retailer or distri utor
to purchase a compati le headset. Customers should read and o serve
all safety recommendations contained in headset operating guides
when using any headset.
Battery Status Icons
The display provides “at a glance” information on the handset attery
NOTE: The handset is designed to recharge the atteries automatically, when
required and placed on the charger stand. The attery icon will not flash
and the handset does not charge every time it is placed on the stand. If a
defective attery is replaced, then the attery Icon is not identified until the
new attery is charged for at least 2 minutes.
dcba The ars indicate the attery charge level — 4 for full,
needs recharging when only 1 ar appears.
f The ars will flash when the attery is eing
recharged on the charger stand.
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Model CM-16 User Guide 9
CM-16 HANDSET KEY FUNCTIONS
CM-16 HANDSET KEY FUNCTIONS
1
2
3
4
5
6
7
8
9
16
10
11
5
12
13
14
16
15
17
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10 Model CM-16 User Guide
CM-16 HANDSET KEY FUNCTIONS
Function # Function Description
Receiver
2 Volume key
• During Ringing: Adjusts ringer volume
• During a call: Adjusts receiver volume
• During text mode (not in a call): Moves cursor right/left
3 Display
4 Features
ƒƒ
ƒƒ Key List
• Access key to the M1 Feature key list
• Scrolls up when in the various lists
• Add a space during editing
5 Softkeys
• Activates feature or option shown on the display a ove the
keys
6 Call key åå
åå
• Used to o tain dial tone
• Also used as a Hold key
7 Mute ´´
´´ key
• When used, prevents the caller from hearing you
8 Headset jack
9 Status Light
0 Release ∫∫
∫∫ key
• To end calls and go on hook
• Exits Menu and the various lists.
Menu µµ
µµ key
• Access key to the different Options
• Scrolls down when in the various lists.
• Used as Backspace during editing
2 Redial ®®
®® key
• Displays the last 10 num ers dialed
3 Charging jack
4 Charging contacts
5 Microphone
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Model CM-16 User Guide 11
SCREEN
SCREEN
Screen Display
The screen display on the CM-16 provides five lines, 15 characters per
line of display area. Pressing any key will light up the display if the Backlight
option is On.
The display provides a variety of information, using text or icons, pertaining to
set status, including attery strength, reception range and selected
settings. Caller information, option menus, instructions, time and date and
general information a out calls in progress may also appear.
In addition, at the ottom of the screen display, softkey functions will appear.
These functions or options change ased on activity and can e activated y
pressing the appropriate key just elow the display. For M1 functions, the
screen can display functions that are activated y pressing the softkey.
See the “FEATURES LIST” on page 6 of this guide for more information.
NOTE: Whenever the display indicates Use Ω¥ to view use the ç key to scroll
up and the µ key to scroll down.
Screen Icons
a
Battery Strength
4 ars for attery full and the ars
flash when charging
m
Reception Range
Indicates that the handset is within range of the Base Station
and that the Base Station is powered.
h
Call in progress
Indicates that you are off hook
∑Message Waiting
Indicates a message waiting
p
Vibrate
Vi rate activated
* This sym ol indicates that vi rate is active. The difference
etween vi rate and silent alert is that the phone will also
ring in vi rate mode, ut will not in silent alert mode.
c
Directory
Directory, which can store up to 50 names and num ers in
alpha etical order. Note that the Directory Softkey can e
overwritten y a feature key during a call. The directory
softkey can always e accessed from within the options list.
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12 Model CM-16 User Guide
SCREEN
Screen Prompts
¬b
Ringer Volume
This Icon appears when the phone is not in use to indicate the
ringer volume level. As the ringer volume level is increased,
from off to high, the ox will go from empty to fully lack.
This icon does not appear when silent alert is activated.
The ell icon and the vi rate icon can e present at the same
time. This means oth the vi rate and audio alerters are
active. If the vi rate icon is shown, that means the phone is
in silent alert mode. If just the ell is displayed, then the
phone is in normal alert mode with only the audi le alert
active.
lb
Receiver Volume
This Icon is availa le only when the phone isOff hook.
Displays the receiver audio volume from low to high with the
ox gradually filling up as the volume level is increased.
Display Message Description
Microphone mute Indicates when the Mute utton has een Activated
Out of range Appears riefly when pressing a key if out of range
of the ase station
Check Line Cord Will appear if the line cord is not properly connected
to the ase station.
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Model CM-16 User Guide 13
MAKING AND ANSWERING CALLS
MAKING AND ANSWERING CALLS
To make a call:
Press the å key to o tain dial tone and use the Keypad to dial the num er
OR
Predial the num er first using the Keypad. The num er, as entered, will
appear on the display. If the num er is correct, press the å key to dial the
num er. If num er is incorrect use the ∂ key or press down on the volume
key to erase digits from right to left.
If you need to add a pause to a num er (for example, etween a telephone
num er and an access code) press the PauseKey softkey to insert a 2 second
pause into the num er.
Calls can also e made directly from the Directory. See the “DIRECTORY” on
page 22 for further information.
To end a call:
Press ∫ key
OR
Return the handset to the charging cradle.
To answer a call:
Press the å key to answer an incoming call or lift the handset out of the
charging cradle.
Redial
To redial the last 10 num ers:
When on hook
• Press ® key, and use the ç and the ∂ keys to scroll up and down through
the list of the last ten num ers dialed
• Press the å key to dial the selected num er or press the Line softkey to
select an outgoing line and the Select softkey and the selected num er will
automatically e redialed
When off hook
• Press ® key and the last num er dialed will automatically e redialed.
In addition to redialing the last 10 num ers, the CM-16 allows
redialed num ers to e deleted from the redial list or saved to the
Directory, while on hook.
To add a redialed number to the directory:
• Press ® key, and use the ç and the ∂ keys to scroll up and down through
the list of the last ten num ers dialed.
• Once the selected num er appears on the display, press the Options
softkey — the display shows Save 4Directory and s= ext
• Press the Select softkey. If there is no name associated with the
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14 Model CM-16 User Guide
MAKING AND ANSWERING CALLS
num er, the display will prompt, to enter a name to save the entry.
Use the instructions in the section Adding a ame and umber to the
Directory to save the entry in the Directory. If there is a name associated
with the num er it will automatically save it to the directory and riefly
indicate item saved.
To delete an entry in the Redial list:
• Press ® key, and use the ç and the ∂ keys to scroll up and down through
the list of the last ten num ers dialed
• Once the selected num er appears on the display, press the Options soft-
key and the ∂ key once — the display shows Delete and s= ext
• Press the Select softkey. The display will show Delete again to
erase this item.
• Press the Delete softkey to erase the entry. Display shows Item erased.
You can return to the main display any time y pressing the ∫ key.
Hold Function
To place a call on hold, press the å key. To take a call off hold, press the
å key again.
Mute Key
Use the mute key when you want to e a le to hear a caller ut have
them not hear you. Press the ´ key to mute the handset. Press the ´ key
again to disengage mute.
Alerter Tones
The CM-16 uses tones to provide information as follows:
Volume Control
The volume key, located on the side of the handset, controls oth the receiver
and ringer volume.
NOTE: The volume key can also e used to adjust the right/left cursor to add
spaces or to erase characters on the display when editing or creating
names, key la els etc.
To adjust the receiver volume:
• While on a call, press the top of the key to increase the receiver volume and
press the ottom of the key to decrease the volume. The receiver volume
icon on display will indicate the current volume level. In a sence of a PBX,
the receiver volume returns to the default setting after each call. However,
Low Battery one tone every three minutes
Out of Range whenever handset loses connection to ase station
Check Line
Cord
Whenever you try to esta lish a link with the ase station
and the DC power is not plugged in and/or the line cord is
not plugged into the ase.
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Model CM-16 User Guide 15
MAKING AND ANSWERING CALLS
the PBX directive can direct the handset default to the volume.
To adjust the ringer volume:
• When the handset is not eing used for a call, press the top of the key
to increase the ringer volume and press the ottom of the key to decrease
the ringer volume. The handset ringer will sound on each adjustment to
reflect the new setting and the ringer volume icon on display will also show
the current level chosen.
Status Light
The green LED light on the handset indicates the following conditions:
Incoming call flashes rapidly Call on hold solid green
Handset muted flashes rapidly Features activated
(only while on hook) /
message waiting
solid green
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16 Model CM-16 User Guide
FEATURES LIST
FEATURES LIST
There are 14 Meridian features availa le through the CM-16. The features
list can e accessed through the Feature ƒ key of the CM-16. When scrolling
through the features list, a darker scroll ar highlights the feature that can e
selected. If the Meridian features are la eled instead of pre-programmed
and identified on handset, the features list on the CM-16 menu display will e
identified y item num ers from 00 to 14 with no text (example <09>) ote
that Meridian Key 07 and 15 features are not available on the CM-16.
Also, the first key (00) in the list will always e the primary DN.
• Each feature can e la eled manually through the Edit option. See the
“Key Label “ option in this guide for detailed la eling instructions.
• The 4 indicates that the feature is activated or flashing during
the program state.
• To activate one of the features press the Select Softkey.
To cancel an activated M1 feature key, press the Cancel Softkey or ∫ key to
end the call.
See your system administrator, M2616 Quick Reference guide or
visit the Nortel Networks we site for further information on Meridian
features availa le.
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Model CM-16 User Guide 17
OPTIONS
OPTIONS
To access the options list:
1. Press the µ key when the phone is not in use — the display will
indicate Use ¥Ω to view. Use the ç and ∂ keys for scrolling.
2. There are ten options that can e accessed y either scrolling to
the option or y using the keypad to dial the option num er as per
the ta le elow.
NOTE: The Menu and Options display revert to the regular idle mode display
if no action/activity is initiated within 20 seconds.
Press ∫ key to quit at any time and to return to the main idle display screen.
Language
The CM-16 offers a choice of English, French and Spanish display
languages.
The default language setting is English. The language display in use is always
identified with a check mark.
To change the display language, follow the display menu prompts using
the two softkeys as required to change, cancel or select a language option.
The display will always show —confirmed— when the selection is changed.
Pressing the Cancel softkey will return you to the previous display.
Pressing the ∫ key will return you to the main idle display screen.
Option # Options list
Language
2Key la el
3Ring tone
4Custom name
5Timer Off
6Vi rate Off
7Hset pairing
8Key lock Off
9Backlight Off
0 Silent Alert Off
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