Motorola CD4 Series User manual

For: CD4011, CD4012, CD4013 and CD4014
Motorola CD401-HS
Motorola CD401-B
Motorola CD401-C
Warning:
Charge the handset for 16 hours before use.
Motorola CD4
Digital Cordless Telephone
with Answering Machine

Safety information
Important
This equipment is not designed to make emergency telephone calls when the
power fails. Alternative arrangements should be made for access to
emergency services.
This product is intended for connection to analogue public switched telephone
networks and private switchboards in the US.
Important safety instructions
Follow these safety precautions when using your phone to reduce the risk of
fire, electric shock, and injury to persons or property:
• Keep all slits and openings of the phone unblocked. Do not set the phone
on a heating register or over a radiator. Ensure that proper ventilation is
provided at the installation site.
• Do not use while wet or while standing in water.
• Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
• Do not allow anything to rest on the power cord. Place the power cord so
that it will not be walked on.
• Never insert objects of any kind into the product vents as that may result in
fire or electric shock.
• Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
• Do not disassemble this product. If service or repair work is required,
contact the customer service helpline found in this user’s Guide.
• Do not overload wall outlets and extension cords.
• Avoid using during an electrical storm. Use a surge protector to protect
the equipment.
• Do not use this phone to report a gas leak, especially if you are in the
vicinity of the gas line.
• For pluggable equipment, the socket-outlet (power adaptor) shall be
installed near the equipment and shall be easily accessible.
Save these instructions
Important
To reduce the risk of fire, use only the supplied AC power adaptor.
Unplug this cordless phone immediately from an outlet if:
• The power cord or plug is damaged or frayed.
• Liquid has been spilled on the product.
• The product has been exposed to rain or water. Do not retrieve the handset
or base until after you have unplugged the power and phone from the wall.
Then retrieve the unit by the unplugged cords.

• The product has been dropped or the cabinet has been damaged.
• The product exhibits a distinct change in performance.
Installation Guidelines
• Read and understand all instructions and save them for future reference.
• Follow all warnings and instructions marked on the product.
• Do not install this product near a bath tub, sink, or shower.
• Operate this phone using only the power source that is indicated on the
marking label. If you are unsure of the power supply to your home, consult
with your dealer or local power company.
• Do not place this product on an unstable cart, stand, or table. This product
may fall, causing serious damage to the product.
• Adjust only those controls that are covered by the operating instructions.
Improper adjustment of other controls may result in damage and will often
require extensive work to restore the product to normal operation.
• Clean this product with a soft, damp cloth. Do not use chemicals or
cleaning agents to clean this phone.
• Use only the power supply that came with this unit. Using other power
supplies may damage the unit.
• Because this phone operates on electricity, you should have at least one
phone in your home that could operate without electricity in the case the
power in your home goes out.
• To avoid interference to nearby appliances, do not place the base of the
phone on or near a TV, microwave oven, or VCR.
Battery Safety Instructions
• Do not burn, disassemble, mutilate, or puncture the battery. The battery
contains toxic materials that could be released, resulting in injury.
Important
Warning! Use only the approved rechargeable Ni-MH battery cells (2 x 1.2VDC
AAA size 550mAh Ni-MH rechargeable batteries) supplied with your CD4011,
CD4012, CD4013 or CD4014.
Caution
There is a risk of explosion if you replace the battery with an incorrect battery
type. Use only the batteries that came with your phone or an authorized
replacement recommended by the manufacturer.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
• Do not dispose of batteries in fire, which could result in explosion.
• The rechargeable batteries that power this product must be disposed
of properly and may need to be recycled. Refer to your battery’s label
for battery type. Contact your local recycling center for proper disposal
methods.
Save these instructions

Welcome...
to your new Motorola CD4 Digital Cordless Telephone with
Answering Machine!
• Block anonymous calls or block 10 numbers added to the block call list.1
• Answer machine with up to 12 minutes digital recording time.
• All handsets fully cordless for locating anywhere within range.
• 50 name and number phonebook.
• Bright backlit display.
• Speakerphone for hands-free conversations.
• Caller ID shows you who’s calling and see details of the last 20 callers in a
Calls list.1
• Redial up to 10 of the last numbers called.
• Register up to 4 handsets to a single base.
• Make internal calls, transfer external calls, hold 3-way conversations
between two internal callers and an external caller.
• Intelligent Charging saving unnecessary power usage.
Need help?
If you have any problems setting up or using your CD4, please contact
Customer Services on 1-833-468-1468.
Alternatively, you may find the answer in the ‘Help’ section at the back of
this guide.
1You must subscribe to your network provider’s Caller ID service for this
feature to work. A subscription fee may be payable.
Please Note that this equipment is not designed for making emergency
telephone calls when the power fails. Alternative arrangements should be
made for access to emergency services.

This User Guide provides you with all the information
you need to get the most from your phone.
Before you make your first call you will need to set
up your phone. Follow the simple instructions in
‘Getting started’, on the next few pages.
Important
Only use the telephone line cord supplied.
Got everything?
• Cordless handset
• Base
• AC power adaptor for the base
• Telephone line cord
• 2 x rechargeable Ni-MH battery cells
If you have purchased an CD4 multiple pack you will also have the
following additional items:
• Cordless handset & charger cradle
• AC power adaptor for the charger cradle
• 2 x rechargeable Ni-MH battery cells

6
1. Getting started ...................................................................8
2. Getting to know your phone........................................12
3. Using the phone................................................................17
3.1 Switch the handset on / o.........................................................................17
3.2 Calls .......................................................................................................................17
3.2.1 Make a call ..........................................................................................17
3.2.2 Preparatory dialling.........................................................................17
3.2.3 End a call.............................................................................................17
3.2.4 Receive a call .....................................................................................17
3.3 Adjust the earpiece / hands-free volume...............................................17
3.4 Mute.......................................................................................................................17
3.5 Intercom...............................................................................................................18
3.5.1 Make an internal call .......................................................................18
3.5.2 Receive an internal call ..................................................................18
3.5.3 Transfer a call.....................................................................................18
3.5.4 3-way conference call ....................................................................18
3.6 Hands-free ..........................................................................................................19
3.6.1 Make a hands-free call ...................................................................19
3.6.2 Answer a call hands-free...............................................................19
3.7 Redial ....................................................................................................................19
3.7.1 View or dial an entry.......................................................................19
3.7.2 Copy a Redial list number to the phonebook.......................19
3.7.3 Delete an entry .................................................................................19
3.7.4 Delete the entire Redial list........................................................ 20
3.8 Lock / unlock the keypad ........................................................................... 20
3.9 Paging / Find handset.................................................................................. 20
4. Phonebook ..........................................................................21
4.1 Store a name and number............................................................................21
4.2 View or dial an entry.......................................................................................21
4.3 Edit a name and number..............................................................................22
4.4 Delete an entry.................................................................................................22
4.5 Delete all entries..............................................................................................22
4.6 Store a quickdial number.............................................................................22
5. Clock and alarm ...............................................................23
5.1 Date & time........................................................................................................23
5.2 Setting the alarm.............................................................................................23
6. Phone setup...................................................................... 24
6.1 Handset tones ..................................................................................................24
6.1.1 Ring volume ......................................................................................24
6.1.2 Ring tones..........................................................................................24
6.1.3 Key tones on/o .............................................................................24
6.1.4 Docking tone on /o ....................................................................24
6.1.5 Battery tones ....................................................................................25
6.2 Base tones .........................................................................................................25
6.2.1 Ringer volume ..................................................................................25
6.2.2 Ringer melody..................................................................................25
6.3 Handset name ..................................................................................................25

7
6.4 Language............................................................................................................26
6.5 Auto answer ......................................................................................................26
6.6 Auto hang up....................................................................................................26
7. Advanced settings ..........................................................27
7.1 Call list type.......................................................................................................27
7.2 Call block............................................................................................................27
7.2.1 Switch anonymous call on/o ...................................................27
7.2.2 Switch block mode on/o...........................................................27
7.2.3 Set a call block number................................................................28
7.2.4 Change the Call block PIN...........................................................28
7.3 Area code...........................................................................................................28
7.4 Auto prefix.........................................................................................................28
7.5 Flash time...........................................................................................................29
7.6 Dial mode ...........................................................................................................29
7.7 Switch Auto clock on / o ..........................................................................29
7.8 Registration .......................................................................................................29
7.8.1 Register a handset..........................................................................29
7.8.2 De-register a handset................................................................... 30
7.9 Restore default settings .............................................................................. 30
7.10 Default settings ............................................................................................. 30
8. Caller ID and the Calls list .............................................31
8.1 Caller ID ...............................................................................................................31
8.2 Calls list ................................................................................................................31
8.2.1 View the Calls list.............................................................................31
8.2.2 Dial a number in the Calls list.....................................................32
8.2.3 Store a Calls list number to the phonebook.........................32
8.2.4 Delete an entry ................................................................................32
8.2.5 Delete the entire Calls list............................................................32
8.2.6 Store a number to the blacklist .................................................32
9. Using your Answering Machine..................................33
9.1 Switch the answering machine on / o ................................................33
9.2 Listening to your messages .......................................................................33
9.3 Adjust the speaker volume......................................................................... 34
9.4 Delete all messages....................................................................................... 34
9.5 Announcement................................................................................................ 34
9.5.1 Record also....................................................................................... 34
9.5.2 Answer only...................................................................................... 34
9.5.3 Record, play or delete your own announcement .............. 34
9.5.4 Select the announcement............................................................35
9.6 Ring delay ..........................................................................................................35
9.7 Remote access .................................................................................................35
9.8 Remote access on/o and change remote PIN ..................................36
9.9 Voice language.................................................................................................36
9.10 Memory full........................................................................................................36
10. Help.......................................................................................37
11. Technical Specifications............................................... 39
12. General information .......................................................40

8Getting started
1. Getting started
Location
Important
Do not place your CD4 in the bathroom or other humid areas.
Place your CD4 base within reach of the AC power outlet and telephone wall
jack. The socket-outlet should be installed near the equipment and should be
easily accessible.
Make sure it is at least 1 meter away from other electrical appliances to avoid
interference. Your CD4 works by sending radio signals between the handset
and base. The strength of the signal depends on where you place the base.
Putting it as high as possible ensures the best signal.
Handset range
The unit has a range of up to 300 meters outdoors when there is a clear line
of sight between the base and handset. Any obstruction between the base
and handset will reduce the range significantly. With the base indoors and the
handset either indoors or outdoors, the range will normally be up to 50 meters.
Thick concrete and stone walls can severely aect the range.
Signal strength
on your handset indicates that you are within range of the base. When out
of range of the base, disappears. If you are on a call, you will hear a warning
beep.
If you are on a call, the line will hang up if the handset moves out of range of
the base. Move back within range. The handset will automatically re-connect to
the base.
Setting up
Important
The base station must be plugged into the AC power at all times. Use only the
AC power adaptor and telephone line cord supplied with the product.

9
Getting started
Connecting the base
1. Plug the telephone line cord into the socket marked on the underside of
the base and the other end of the line cord into the telephone line wall jack.
2. Plug the AC power jack into the socket marked on the underside of the
base and plug the AC adaptor into the AC power outlet. Switch on the AC
power.
Installing and charging the handset
1. Remove the battery cover from the back of the handset by placing your
finger in the groove at the bottom of the handset and lifting the cover
up to release, insert the 2 x AAA Ni-MH rechargeable batteries supplied.
Please note the ’+’ and ’-’ markings inside the battery compartment and
insert in the correct direction.
Use your
finger to unclip
the cover and
lift up.
Insert your
finger here.
Lower the
cover and
clip into
place.
Position the
battery
cover as
shown.
To close: To open:
1
2

10 Getting started
2. Clip the battery cover back into place.
3. When charging the battery pack for the first time, place the handset on the
base to charge for at least 16 hours continuously.
4. When the handset is fully charged, fwill appear steadily on the display.
Plug the other end of the telephone line cord (make sure that one end is
already plugged into the base) into the telephone wall socket.
Connecting the handset and charger cradle
(for multi-pack only)
If you have purchased a multiple pack, you will need to carry out this process
for all the handsets and charger cradles.
1. Plug the AC power jack into the socket marked on the underside of the
charger cradle and plug the power adaptor into the AC power outlet.
2. Remove the battery cover from the back of the handset by placing your
finger in the groove at the bottom of the handset and lifting the cover up
to release, then insert the 2 x AAA Ni-MH rechargeable batteries supplied.
Please note the ’+’ and ’-’ markings inside the battery compartment and
insert in the correct direction.
3. Clip the battery cover back into place.
4. When charging the battery pack for the first time, place the handset on the
charger cradle to charge for at least 16 hours continuously.
5. When the handset is fully charged, fwill appear steadily on the display.
The display will show the time and the date on the screen, to indicate that
it is registered to the base.
Battery low warning
If lflashes on the display and there is a warning beep every 2 minutes during
a call, recharge the handset before using it again. When charging, fwill scroll
on the display.

11
Getting started
Battery performance
In ideal conditions, fully charged batteries should give up to 10 hours talk time
or up to 200 hours standby time on a single charge.1
Note that new batteries do not reach their full capacity until they have been
put to normal use for several days.
To keep your batteries in the best condition, leave the handset o the base for
a few hours at a time.
Running the batteries right down at least once a week will help them last as
long as possible.
The charge capacity of the rechargeable battery will reduce with time as it
wears out, giving the handset less talk / standby time. Eventually it will need to
be replaced.
After charging your handset for the first time, subsequent charging time is
about 6–8 hours a day. Batteries and the handset may become warm during
charging. This is normal.
Important
When fully charged batteries are removed and re-inserted, or the handset is
powered o and on, the battery icon on the display will reduce to 1 bar. The battery
is still fully charged and the handset can be used as normal. If you charge the
handset again by replacing it on the base unit, it will usually show fully charged after
10 minutes (this time will be dependent on the battery capacity). This is normal
behaviour and is a reminder to charge the handset to prevents calls being dropped.
1All talk and standby times are approximate and depend on features selected
and usage pattern.
Date and time
If you have subscribed to a Caller ID Service and Auto Clock is set to on (see
page 29), the date and time is set automatically for all handsets when you
receive your first call. If Auto Clock is set to o the time and date does not
set automatically.
If you do not have a Caller ID service, you can set the date and time manually.
1. Press M, scroll dto
Clock/Alarm and press M.
2.
Date & time is displayed. Press M.
3. Enter the date using the format MM-DD-YY e.g. 08/27/19 for 27 August
2019 and press M.
4. Enter the time (HH:MM) e.g 04.30 and press ior dto select
am or pm
press M.
5. Press eto return to standby.
Your CD4 is now ready for use.

12 Getting to know your phone
2. Getting to know your phone
Overview of your handset
A Earpiece
B Display
See page 14 for display icons.
C Call Block
Press to enter the call block menu.
D Menu / OK
Enter the main menu.
Select the option displayed on screen.
Confirm menu option.
E Hands-free key
Activate and deactivate hands-free during a call.
Important
Hands-free activation can suddenly increase the volume in the earpiece to
a very high level. Make sure the handset is not too close to your ear.
F Talk / Flash
Make or answer a call.
Use flash (F) functions.
A
B
D
C
E
F
G
H
J
K
L
M
O
N
P
I

13
Getting to know your phone
G Phonebook / Scroll Down / Volume down
Open the phonebook list.
Scroll down through lists and menus.
Decrease the earpiece or hands-free volume during a call.
H Voicemail
Press and hold to dial voicemail.
I * / Intercom
Dial a *.
Press and hold to make an internal call.
J Clear / Mute / Back
Delete characters and digits when entering names and numbers.
Mute / unmute the microphone during a call.
Go back to previous menu level.
K Redial
Open the redial list.
L Call List / Scroll Up / Volume up
Press ito enter the Call list.
Scroll up through lists and settings.
Increase the earpiece or hands-free volume during a call.
M End call / Exit / Switch handset on/o
End a call.
When in a menu, go back to standby mode.
Press and hold to switch handset o (when in standby) or on.
N # / Change case / Pause / CID format
Dial a #.
When entering letters / editing, press and hold to change the case from
Abc to abc or ABC mode.
When dialling or storing a number, press and hold to enter a pause (P).
In calls lists: Press to toggle the Caller ID display format among 7, 10 and 11
digits when returning calls from Caller ID list.
O Keypad lock / Space
In standby mode press and hold to lock / unlock the keypad.
Press to inset a space in text / number editing.
P Microphone
Handset display

14 Getting to know your phone
Display icons
Indicates signal strength.
Flashes when handset is not registered to the base or if you go out of
range.
Indicates a missed call.
Steady when making an outgoing call.
Flashes to indicate an incoming or internal call.
Indicates an incoming call when viewing the calls list.1
Indicates an outgoing call when viewing the calls list.
Hands-free is on.
Handset ringer is o.
Alarm is on.
Answer machine is on.
Indicates new voicemail messages received.2
O when there is no voicemail messages.
Time.
Date.
pq Indicates you can scroll through a list or adjust the volume in talk mode.
fBattery is fully charged.
HBattery is partially charged.
lBattery is running low.
EFlashes when battery is almost fully discharged.
uIndicates more text after the displayed information.
1For this feature to work, you must subscribe to Caller ID Service from your
network operator. A subscription fee may be payable.
2This feature is dependent on your Network Service provider supporting the
service. A subscription fee may be payable.
Navigating the menus
The basic steps of navigating through the menu and on-screen options.
1. From the standby screen, press M.
The main menu is opened.

15
Getting to know your phone
2. Use ito scroll up dto scroll down through the menu.
3. Press Mto select
OK and open a sub-menu or validate an option.
To return to the previous menu level, correct a character or cancel an
action, press u.
4. Press eto return to standby.
Note
If you do not press any button on the handset for 30 seconds the display will
automatically return to standby. It will also return to standby when the handset
is placed on the base or charger cradle.
Overview of the base
A Delete
Delete the current message during message playback.
Press and hold to delete all messages when in standby mode.
B Paging key
In standby mode, press to ring the handset(s).
Press and hold to enter registration mode when registering handsets.
C Answer machine On/O / Answer machine on LED
Switches the answering machine on/o.
LED lights up when the answering machine is on.
D Skip back
Press to skip backward through the answering machine messages during
playback.
E Play / Stop / Message LED
Press to play recorded messages, press again to stop message playback.
LED flashes when you have new messages.
F Volume Down
Decrease playback volume.
G Volume Up
Increase playback volume.
H Skip forward
Press to skip forward through the answering machine messages during
playback.
H
B
C
D
E
F
G
A

16 Getting to know your phone
Menu map
Phonebook
View
Add new
Edit
Delete1
Delete all1
Clock/Alarm
Date & time
Set Alarm
Personal Set
Handset Tone
• Ring volume
• Ring tones
• Key tone
• Docking tone
• Battery tone
Base Tone
• Base Volume
• Base Melody
Phone name
Language
Auto answer
Auto hang-up
Advanced Set
Call list type
Call block
Area code
Auto prefix
• Detect digit
• Prefix
Flash time
Dial mode
Auto clock
Register
Unregister
Reset
Answ. Machine
Play
Delete all
Announcement
Voice answer
Ring delay
Remote access
Voice language
1Only available when a phonebook entry is already stored.

17
Using the phone
3. Using the phone
3.1 Switch the handset on / o
1. Press and hold eto switch the handset o.
2. Press eto switch the handset on.
3.2 Calls
3.2.1 Make a call
1. Press c.
2. Dial the number.
3.2.2 Preparatory dialling
1. Dial the number first. If you make a mistake press uto delete the last
digit.
2. Press cto dial.
3.2.3 End a call
1. Press e, or place the handset back on the base or charger cradle.
Note
If Auto hang up is switched o you will need to press eto end a call.
3.2.4 Receive a call
When you receive an external call, the phone rings and flashes on the display.
1. Press cto answer the call.
Note
If Auto answer is switched on you can simply lift the handset to answer a call.
3.3 Adjust the earpiece / hands-free volume
During a call, press ior dto increase or decrease the volume. There are 5
levels to choose from.
3.4 Mute
You can mute your handset so that you can talk to someone nearby without
your caller hearing.
1. During a call, press u. The display shows
Mute on and your caller cannot
hear you.
2. Press uagain to resume your call.

18 Using the phone
3.5 Intercom
3.5.1 Make an internal call
If more than one handset is registered to the base, internal calls can be made
between two handsets. flashes and the display shows the handset number
you are calling.
1. If only 2 handsets are registered to the base, press and hold *and the
other handset rings automatically.
2. If more than 2 handset are registered to the base press and hold *and
scroll dto the handset that is to be called and press c.
3.5.2 Receive an internal call
When you receive an internal call, flashes and the handset number that is
calling you is displayed.
1. Press cto answer the call.
3.5.3 Transfer a call
You can transfer an external call to another handset registered to the base.
During an external call:
1. If only 2 handsets are registered to the base, press and hold *and the
other handset rings automatically.
2. If more than 2 handset are registered to the base press and hold *and
scroll dto the handset that is to be called and press M.
3. When the other handset answers, press eto complete the transfer.
Note
Your external call resumes automatically after 1 minute if there is no answer.
3.5.4 3-way conference call
You can hold a 3-way conference call between 2 internal callers and 1 external
caller.
During a call with an external caller:
1. If only 2 handsets are registered to the base, press and hold *and the
other handset rings automatically.
2. If more than 2 handset are registered to the base press and hold *and
scroll dto the handset that is to join the call and press M.
3. When the other handset answers, press Mto connect all three callers to
begin the conference call.
4. Press eto end the call.

19Using the phone
3.6 Hands-free
To talk to the caller without holding the handset and for other people in the
room to listen to the conversation over the loudspeaker simply use the hands-
free function.
3.6.1 Make a hands-free call
1. Dial the number and then press h.
2. Press eto end the call.
3.6.2 Answer a call hands-free
Press hto answer the call in hands-free.
Note
Press hto switch the call between the earpiece and the loudspeaker.
During a hands-free call, press ior dto adjust the volume.
3.7 Redial
The last 10 entries dialled are stored in the redial list.
3.7.1 View or dial an entry
1. Press rto open the Redial list.
2. Scroll ior dto the entry you want.
3. Press cto dial the displayed entry or press eto return to standby.
3.7.2 Copy a Redial list number to the phonebook
1. Press rto open the Redial list.
2. Scroll ior dto the entry you want.
3. Press M. The display shows
Save number .
4. Press Magain. The display shows
Enter name .
5. Enter the name and press M. The number is displayed.
6. Edit the number if necessary, then press Mto save.
3.7.3 Delete an entry
1. Press rto open the Redial list.
2. Scroll ior dto the entry you want. Press M.
3. If the entry is stored to the phonebook
Delete is displayed, if not scroll dto
Delete and press M. The display shows Confirm? .
4. Press Mto confirm or uto cancel.

20 Using the phone
3.7.4 Delete the entire Redial list
1. Press rto open the Redial list.
2. Press M. Scroll dto
Delete all .
3. Press Magain. The display shows
Confirm? .
4. Press Mto confirm or uto cancel.
3.8 Lock / unlock the keypad
You can lock the keypad so that it cannot be operated accidentally while
carrying it around.
Note
When the keypad is locked, you can still answer incoming calls and operate the
handset as normal during the call. When the call ends, the keypad lock comes
on again.
1. Press and hold 0.
Keys locked is displayed.
2. To unlock the keypad, press and hold 0again.
3.9 Paging / Find handset
You can alert a handset user that they are wanted or locate a missing handset.
Paging calls cannot be answered by a handset.
1. Press fon the base. All handsets registered to the base will ring.
2. To stop the ringing, press fon the base again or press any button on the
handset.