Aastra 470 User manual

Aastra Business
Communication Solution
Aastra 470
Getting started
Supported platform:
Aastra 470
You want to get to know the Aastra 470 communication server from the scratch. This document will
help you to quickly set up an Aastra 470 communication server and some phones for self training
purposes. After working through this document you can make internal calls between the different
type of phones connected to the server. Further more you have a perfect configuration platform to
learn more about the system, its features and expansion possibilities.
syd-0419_en / 1.0 – R1.2 – © 10.2011

Getting started
2Getting started Aastra 470
syd-0419/1.0 – R1.2 – 10.2011
Getting started
You want to get to know the Aastra 470 communication server from the
scratch. This document will help you to quickly set up an Aastra 470 communi-
cation server and some phones for self training purposes. After working
through this document you can make internal calls between the different
type of phones connected to the server. Further more you have a perfect con-
figuration platform to learn more about the system, its features and expan-
sion possibilities. Note that there are different ways how to do this. To keep
this document as simple as possible only one way is described in the following
chapters.
Documents, components and tools
Document references
Recommended components:
• Aastra 470 communication server with mains cable. Without any additional in-
terface cards, Aastra 470 has 4 analogue (FXS) terminal interfaces.
• Some system phones like digital and IP system phones from the Aastra 5300 se-
ries and SIP phones from the Aastra 6700i series.
• Some phone expansion modules for the IP and SIP phones as well as power
adapters if PoE is not available.
• A DSI interface card to connect the digital system phones.
• DSP resources (DSP modules, IP media modules) for later expansion with DECT,
enterprise voice mail, SIP exchange or other configuration using additional DSP
resources).
Required tools:
• Torx screwdriver T10 and T20
• Phillips screwdrivers size 1
• Windows computer (notebook) with a network interface and a web browser.
• Aastra System Search application as of 2.0.0.1 installed on the computer.
Title Deutsch English Français Italiano
[1] Product Information and safety instructions (part of delivery) syd-0349 syd-0349 syd-0349 syd-0349
[2] System manual Aastra 470 (available as pdf) syd-0336 syd-0337 syd-0338 syd-0339
[3] System functions and features (available as pdf ) syd-0366 syd-0367 syd-0368 syd-0369

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Equipping the basic system
The Aastra 470 communication server ships with a plugged-in processor card (call
manager card CPU1) containing some interfaces and is ready to use as a basic sys-
tem. All other equipment is optional, so not every step in the following instruction
might be necessary for your configuration.
Before starting, read product information and safety instructions carefully [1].
Hazard
Once the communication server is connected to the mains, there are haz-
ardous voltages inside the housing. Always observe the following points
before removing the housing cover:
– Disconnect the communication server from the power supply.
– Wait at least one minute so the charged capacitors have time to dis-
charge.
– Components can be damaged by electrostatic discharge when
touched. Always touch the earthed metal case of the communication
server before carrying out work inside the housing. This also applies to
interface cards, processor cards and system modules that are no
longer packed inside the ESD protective wrapping.
– Failure to observe the location requirements can cause the communi-
cation server to overheat, damaging electrical components and/or the
surrounding area. Be sure to observe the location requirements in [2].
1. Insert the interface cards to the slots 3...8 from left to right and screw it up. Leave
slot 2 empty for a later expansion with an application card (CPU2).
2. If DSP or IP media modules are available, increase the DSP resources for later ex-
pansions. As to that, remove the call manager card CPU1 and follow the next
steps.
3. Mount the DSP modules on the call manager card. A maximum of two DSP mod-
ules can be stacked.
4. Mount an IP media module (either EIP1-8 or EIP1-32) to the call manager card
using the phillips screwdriver. IP media modules are not stackable.
5. Insert the call manager card back to slot 1 and screw it up.
CPU2
CPU1
1
1
1
2
3
4
5
6
7
8

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Connecting and powering the communication server
The communication server is powered as standardwith230VACor115VACdi-
rectly from the mains. The internal power supply unit is rated for the power require-
ments of a typical system expansion.
1. Set the voltage converter on the rear panel to the voltage of the connected
mains power.
Warning
PCBs may be damaged or become defective if the communication
server is operated on 230 V mains power and the voltage converter is
set to 115 V.
2. Add the expansion key modules to the digital system phones.
3. Connect the digital system phones to the DSI interfaces on the front panel. In
this way the system will recognise them automatically after the first startup.
4. Connect the LAN cable to one of the Ethernet interfaces on the front panel.
5. Connect the main plug to the socket on the rear panel and to the mains.
Warning
Make sure all the housing openings of the communication server are
closed during operation to ensure a controlled flow of air.
6. Start up the communication server by pressing the On/Off key on the call man-
ager card CPU1.
When the startup is finished the communication server runs in normal operating
mode. The status LED above the On/Off key is blinking slowly. DHCP is switched on
by default.

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Commissioning the communication server
Search your communication server in the IP network
1. Connect your computer to the IP network and start the application Aastra Sys-
tem Search.
2. Click the Search button.
Aastra System Search lists all communication servers in the same subnet.
Tip
If your communication server is not listed, your computer is in another
subnet. If it’s not possible to connect the IP network in the same sub-
net, connect your computer either directly or via a switch with the
communication server.
Set the IP address of your communication server
1. In the Aastra System Search select your communication server from the list and
open the tab IP settings.
2. Set DHCP to Off and set the IP address of your communication server by entering
a static IP address, the according subnet mask and the IP gateway address. Click
the Save button.
The password dialog is opened.
3. Enter the default user name (admin) and the default password (33aastra) of the
communication server and quit the dialog by clicking the OK button.
A message is shown, telling you that the IP address has been succesfully
changed.
Set the sales channel
Choosing the correct Sales channel is important because it determines the country
specific settings of the communication server. If your country code is not listed, ask
your Aastra representative which sales channel you should set.
1. Click the Search button.
Your communication server is now listed with the new IP address.
2. Select your communication server from the list and click the Configure button.
The sales channel selector view (which is a WebAdmin view) is opened in your
web browser.

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3. Select your sales channel and click the Initialize button.
A message is shown, telling you that the sales channel will be set and the com-
munication server will be restarted. At the end of the message you will find a hy-
perlink with the IP address of your communication server.
4. Wait until the system is restarted and click the hyperlink. This takes about two
minutes.
The WebAdmin welcome view is opened and you are asked to change the de-
fault password.
5. Enter the default password and the new password. Confirm the new password
and click the Change button.
The WebAdmin home view is opened.

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Configuring the basics
The following step by step description refers to some single essential steps of the
configuration assistant, which is part of WebAdmin. After these basic configura-
tions you are able to make internal calls between all the phones described below
connected to your communication server. How to set up network interfaces (SIP /
ISDN / analogue), user groups, voice mail, etc. is not in the scope of this document.
1. On the WebAdmin home view, select the checkbox Configuration assistant.
The configuration assistant is opened in the lower part of the WebAdmin user in-
terface.
2. Read the welcome section in order to get familiar with the configuration assist-
ant.
3. Go to the configuration assistant step 03. Checking licences and enter a valid li-
cence code. If you do not have a valid licence code, read the following notes:
Licensing notes
A number of communication system functions and features are ena-
bled subject to the purchase of licences. The licence code (LIC) con-
tains all the enabled licences. You need to activate the system with a
licence code containing at least a valid Software Release licence. Other-
wise the communication server will switch over to a restricted operat-
ing mode after 4 hours of operation. You get the licence code from
your authorised dealer or from the Aastra 400 activation portal via
extranet (partner login required) by entering the Equipment ID (EID) of
your system. You find the EID in the licence overview of the
WebAdmin.
4. Go to the configuration assistant step 09. Open users.
You will see some automatic created users, depending of the type of your com-
munication server and the fitted interface cards. To edit a user, click on its call
number.
5. Go to the configuration assistant step 10. Open phones.
You will see some automatic created phones, depending on the type of your
communication server and the fitted interface cards. You will also see the type of
the digital system phones already plugged in. To edit the phone settings, click
the appropriate interface.
Now you are able to make internal calls between analogue phones, ISDN phones
and digital system phones (Aastra 5300 series) connected to your communication
server.

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Adding IP and SIP system phones
Register an Aastra 5300 IP system phone
Set up the phone in the communication server:
1. In the WebAdmin configuration assistant go to step 09. Open users.
2. Create a user with the New button. Enter the call number and assign the main
properties.
3. Go to the configuration assistant step 10. Open phones.
4. Select Terminal Interface = IP and create an IP phone with the New button.
A message may be shown, telling you that not enough licences are available.
You can ignore the message here, since you will check the licences in a later step.
5. Select the phone type (terminal type), assign the phone to a user and click the
Apply button.
You will see the automatically generated registration code (Registration code),
which is usually the user’s call number. You will need the registration code later
to register the phone on your system.
Set up the phone itself:
1. Add the expansion key modules to the IP system phone.
2. Connect the IP system phone to the IP network and to the power supply using
the optional power adapter. If your IP network supports PoE, no power adapter
is required.
3. On the IP system phone, keep the C-key pressed down to access the local Admin-
istration menu on the phone. To change the settings you have to enter the ad-
ministrator password first (default = 0000).
4. Set the static IP address of the communication server (PBX address).
5. Set the static IP address of the FTP server (FTP server address). Use the same IP ad-
dress as for the communication server.
6. Restart the phone and enter the registration code.
The phone registers on the communication server. If a new phone software is
available it is automatically updated and the phone restarts again.

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Register an Aastra 6700i SIP phone
Set up the phone in the communication server:
1. Set up the phone in the communication server according to the IP phone. As ter-
minal interface select Aastra SIP.
You will see the automatically generated SIP credentials and the registration
code (Registration code), which is usually the user’s call number. You will need
the registration code later to register the phone on your system.
2. Add the expansion key modules to the Aastra SIP phone.
3. Connect the Aastra SIP phone to the IP network and to the power supply using
the optional power adapter. If your IP networks supports PoE, no power adapter
is required.
4. Restart the phone.
The phone is now searching for the communication server by itself. If more than
one communication server is available, the phone will show a list in the form
<aastra4xx–MAC address>. Choose your communication server from the list.
Tip
You find the MAC address of your communication server in the tab
IP settings of the application Aastra System Search.
5. Enter the registration code.
The phone registers on the communication server. If a new phone software is
available it is automatically updated and the phone restarts again.
Configuring VoIP
Enable the VoIP mode sytem-wide:
1. In the WebAdmin configuration assistant go to step 04. Configuring media re-
sources.
2. Click the Change button and set VoIP mode to G.711. Click the Apply button.
A message is shown, telling you to restart the communication server. Before do-
ing so, continue with the next steps.
The system requires DSP resources for connections between IP and non-IP end-
points (VoIP channels). That means you have to allocate available voice channels to
required VoIP channels. Proceed as follows to do so:
1. Click the Change button and open the DECT dropdown in the table DSP re-
sources. Set the value to {empty}.
You resolved now the default allocation of the voice channels to the DECT func-
tion.

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2. Open the G.711/G.729 dropdown and set the value to at least 2 voice channels.
You allocated now voice channels to the VoIP function.
3. Click the Apply button and restart the communication server in order to initalize
your settings (Maintenance / System reset / Restart).
Now you are able to make internal calls between all phones connected to your
communication server.
Check available licences
For each IP and SIP phone a licence is required. Depending on the used DSP re-
sources, VoIP channels need to be licenced as well. If those licences are not re-
leased at the time of the first need, the communication server will add trial licences
automatically. Trial licence are time limited to 60 days. Check your licences now:
1. Make as many simultaneous calls as possible between IP/SIP phones and non-IP
phones in order to use as much VoIP channels as possible.
2. Go to the configuration assistant step 03. Checking licence.
3. Check all licences in the active licence list. If you find any trial licences, you need
to aquire this licences within the trial time. The trial licence's expiry date is indi-
cated under Status.
Tip
Since VoIP encription is enabled system-wide as per default, you will
also find a trial licence named Trial Secure VoIP. However, you may not
need VoIP encription for your purposes. If so, disable the VoIP encrip-
tion in the WebAdmin IP security view (Configuration / IP network / IP
security) and ignore the trial licence.
Further configurations
Congratulations, you have set up the communication server for self training pur-
poses. Now you have a perfect configuration platform to learn more about the
communication server, its features and expansion possibilities.
For further configurations use WebAdmin with the configuration assistant and the
online help. For detailled information refer to the system manuals [2] and [3].