Abilia MEMOplanner Large 3 User manual

MEMOplanner Large 3
Art. nr: 462885
Software version 4.2 or later
EN 4.0
User manual

Table of Contents
1 Introduction 6
1.1 About MEMOplanner Large 3 6
1.2 Intended purpose 6
1.3 Terminology 6
1.4 myAbilia 7
1.5 Support 7
2 User account and license 8
2.1 User account in myAbilia 8
2.2 Create a myAbilia user account via MEMOplanner 8
2.3 Create a myAbilia user account via myAbilia 8
2.4 Remove a user account (myAbilia) 9
2.5 MEMOplanner license 9
3 Overview of MEMOplanner Large 3 10
4 Start MEMOplanner 11
4.1 Power source 11
4.2 Start the device 11
4.3 Configure the device 11
4.4 Log in or create a user account 11
4.5 Add the starter set 11
5 Get started with MEMOplanner Large 3 13
5.1 Decide the location of the MEMOplanner 13
5.2 Decide whether extra speakers are required 13
5.3 Prepare for remote assistance (myAbilia) 14
5.4 Customise the starter set (myAbilia) 14
5.5 Make settings for MEMOplanner 14
5.6 Decide whether the Settings menu should be available 15
5.7 Get mobile support with MEMOplanner Go 15
6 Managing the device 16
6.1 Power supply 16
6.2 Switching the device on and off 16
6.3 Sound 16
6.4 Screen timeout 17
6.5 Screensaver 18
6.6 Screen brightness 18
6.7 Screen lock 18
6.8 Internet connection 18
6.9 Bluetooth 18
6.10 Date and time 18
6.11 Language 19
6.12 Add images to MEMOplanner 19
7 Quick settings 20
8 Camera 21
9 Maintenance 22
9.1 View information about license and device 22

9.2 Update MEMOplanner 23
9.3 Reset MEMOplanner 24
9.4 Install MEMOplanner Go 24
9.5 Clean MEMOplanner 24
10 Storage and disposal 25
11 Product specifications 26
12 Important information 27
Contact information 29

1 Introduction
6
1 Introduction
1.1 About MEMOplanner Large 3
MEMOplanner is a digital calendar that provides cognitive support in day-to-day life. MEMOplanner
has been developed for people who require specific support with time, planning and graphic clarity.
MEMOplanner provides you with:
lEasy-to-understand overview of the day, week and month
lHelp to keep track of the time of day
lTime presented in a simple manner
lClear and personal reminders
WARNING: Do not use the product as the only support for medication, medical treatment or
other important activities.
To a large degree, MEMOplanner can be customised to the user’s needs and abilities. You can use
your own images or the images included in MEMOplanner. You can select which functions the user
will have access to.
In addition, the user can install the app MEMOplanner Go on his/her smartphone or tablet to get
complementary time and planning support when MEMOplanner is not at hand.
Via the myAbilia web service, support persons can update the information in MEMOplanner
remotely.
This user manual describes how to use MEMOplanner. If more detailed information is needed on a
specific function, see MEMOplanner Reference manual.
1.2 Intended purpose
MEMOplanner is a digital calendar that is intended for persons who require extended cognitive
support regarding time, structure, planning and graphic clarity.
MEMOplanner is intended for indoor use, in a home, school, or work environment.
1.3 Terminology
This user manual uses the following terminology:
Device The hardware on which MEMOplanner is installed.
Home button A soft key is used to get to the home screen.
Home screen The device’s start menu. You always arrive at the start screen when you press
the Home button. The MEMOplanner application is always the home screen
on MEMOplanner.
myAbilia The web service for MEMOplanner and other products from Abilia. There are
different types of accounts: Users, Support persons, Administrators.
Settings menu A list of the settings that can be started via the Settings icon in the Menu
function. The settings menu can be hidden. Operating instructions for the
settings functions are described in Settings.
► Navigation path: Menu | Settings | Calendar | General
Starter set Image archive, templates and checklists that can be added at first log in.
User The person who has received MEMOplanner as an assistive device.

1 Introduction
7
1.4 myAbilia
Abilia provides the web service myAbilia for MEMOplanner and other products.
You must have a user account on myAbilia to use MEMOplanner. However, you are not required to
use the actual web service, or to have your device connected to Internet (except during log in).
By using myAbilia, you can:
lManage the calendar, checklists, and image archive from a web browser on any smartphone,
tablet or computer.
lInvite support persons who can update MEMOplanner via Internet.
For information on how to create an account for myAbilia, see chapter User account and license on
page 8.
1.4.1 Roles in myAbilia
You can have different types of accounts in myAbilia depending on their purpose. The user, the
person using the assistive device, is always at the centre. The user may require help from a support
person to update MEMOplanner with relevant information. Depending on the operation, an
administrator may be required. This is a person who manages the account and licenses without
having access to the user’s personal data.
Depending on your role, you will receive different login details for myAbilia, and you will be able to
perform different tasks on the web service.
Role Description Functions
User The person using the assistive device. Does
not need use myAbilia web service actively
but must have an account that is connected to
the assistive device.
Calendar, Activity templates, Timer
templates, Image Archive, Checklist,
Profile, Licenses, Support Persons,
Administrators
Support
Person
One or more persons who help the user with
the assistive device.
Same as above
Administrator The person who creates and/or manages the
user account and licenses. May also be a
support person.
User accounts: Profile, Support
Persons, Administrators
1.4.2 Customise myAbilia
In myAbilia, on My profile page, on the Modules tab, you can select which modules should be
displayed in myAbilia.
If you use the same myAbilia account for different devices (for example both MEMOplanner and
Handi), you can select which calendar should be displayed.
► Navigation path: www.myabilia.com | My profile | Modules
1.4.3 Share myAbilia calendar
By creating a subscription link (ICS) for the myAbilia calendar, it can be displayed in other calendar
applications such as Outlook and Google. Instructions are available on myAbilia.
1.5 Support
Abilia provides support on MEMOplanner, myAbilia web service and the app MEMOplanner Go.
If you need support, see Contact Information on the last page in this document.

2 User account and license
8
2 User account and license
To use MEMOplanner, a myAbilia user account and a valid license is required.
2.1 User account in myAbilia
The user account provides the following functionality:
lSaves all user data (activities, templates, image archive, checklists, settings) on myAbilia cloud
storage.
lLog out from the device → all user data will disappear from the device.
lLog in to the MEMOplanner Go app → all user data is synchronized to the app.
2.2 Create a myAbilia user account via MEMOplanner
Follow these steps to create a myAbilia user account:
1. Go to the Login page, either by starting up an unused MEMOplanner, or by logging out the
existing MEMOplanner user. For more information, see the Reference manual.
2. Click Create account.
3. Enter username or email address and Password.
4. Confirm the password.
5. Check the checkboxes stating that you have read and agree to Abilia's Terms of Service and
Privacy Policy.
6. Click Create account.
The account can be used right away.
2.3 Create a myAbilia user account via myAbilia
2.3.1 Independent account with email address
This is the procedure for creating a user account that is not linked to an administrator.
1. Go to www.myabilia.com and click on Create account.
2. Select User.
3. Enter name and active email address.
4. Check the checkboxes stating that you have read and agree to Abilia's Terms of Service and
Privacy Policy.
5. Click Create account.
6. A welcome email will be sent from myAbilia to the provided email address.
7. Choose a password by clicking on the link in the welcome email.
2.3.2 Account linked to an administrator
This is the procedure if you are an administrator and want to create a user account.
1. Log in as an administrator on www.myabilia.com.
2. Go to My users in the menu and select Add user.
3. Enter name and select Account with username.
4. Enter username and password.
5. Tick the box, including if you are to be a support person and require access to all the user’s
data.
6. Click Create.
The created account can now be used to log into MEMOplanner.

2 User account and license
9
2.4 Remove a user account (myAbilia)
To remove a user account, contact Abilia’s support, see Contact Information on the last page in this
document.
2.5 MEMOplanner license
MEMOplanner has a license that provides access to the myAbilia web service and the
MEMOplanner Go app.
When you log in to MEMOplanner, the license is attached to the user account. Once the license has
expired, MEMOplanner will be “offline”, i.e. it will not sync with myAbilia, and the user data will not
be possible to restore.
A warning that the license is about to expire will be shown in MEMOplanner in good time
beforehand (3 months, 3 weeks, and 3 days). Support persons and administrators will receive an
email reminder that the license is about to expire and needs to be extended.
Extension of the license can be ordered from Abilia. All you need to do is to provide the license key.
The license key can be found in the email reminder or in MEMOplanner, see chapter View
information about license and device on page 22.
When the license is extended by Abilia and the device has an internet connection, the license
period is updated in MEMOplanner.

3 Overview of MEMOplanner Large 3
10
3 Overview of MEMOplanner Large 3
1. USB port
2. Ethernet port
3. Camera (front)
4. Speaker
5. Power button
6. Microphone
7. Power Adapter jack
8. Mini USB port
9. USB port
10. Speaker/headphone jack
11. SD card slot
The references in this user manual have the
format “(X)”, where X refers to a point in the list
above.
Included parts
lMEMOplanner Large 3
An Android-based tablet, KA248-B
lPower adapter with a power cable
lWall mount
lMicrofiber cloth
Included documents
lUser manual MEMOplanner Large 3
(this document)
lReference manual MEMOplanner G4
lQuick guide MEMOplanner G4
lIntroduction MEMOplanner G4

4 Start MEMOplanner
11
4 Start MEMOplanner
4.1 Power source
CAUTION: Use only the original power adapter that is supplied with the product.
MEMOplanner Large 3 must always be connected to the power adapter to operate. MEMOplanner
Large 3 will not alarm for activities if it has no power supply, see chapter Power supply on page 16.
1. Connect the power adapter to the power adapter jack (7) on
MEMOplanner.
2. Connect the power cable to the power adapter and connect it
to a wall socket.
4.2 Start the device
1. Start the device by pressing on the Power button (5) until the
screen blinks.
2. Wait a moment while the device starts.
3. A Welcome view will appear shortly with the first page of a
configuration wizard.
4.3 Configure the device
When the device is started, a configuration wizard opens where you make settings for the device.
4.3.1 Connect to the Internet
An Internet connection is required to log in. After that, no internet connection is required, provided
that remote assistance is not necessary.
Select which wireless network (Wi-Fi) to connect to the device. (If there is no Wi-Fi, you can set up a
temporary hotspot using your mobile phone.)
MEMOplanner Large 3 can also be connected to the Internet by connecting a network cable to the
Ethernet port (2).
4.3.2 Select speech synthesis voices to install
Choose whether one or more speech synthesis voices should be installed. The voices can also be
downloaded at a later stage, see Speech support on page 17.
If you choose to download the voices in this step, you do not have to wait for the voice download, it
is fine to continue in the start-up process.
4.4 Log in or create a user account
Enter the username and password for the user’s myAbilia account and click on Log in. You can also
create a new user account, see Create a myAbilia user account via MEMOplanner on page 8.
4.5 Add the starter set
If the user account is completely new, you can add a starter set containing an image archive,
activity templates, timer templates and checklists.

4 Start MEMOplanner
12
4.5.1 Image archive
Approximately 300 images are included in the starter set. Via myAbilia you can customise the
image archive. For example, you can add your own photos or add more images from the image
archive in myAbilia.
4.5.2 Activity templates
Activity templates are predefined activities that can be used to make it easier and faster to add new
activities. In the activity template, you can set a name, image, checklist, reminder etc.
The starter set contains a smaller number of activity templates as examples. Those activity
templates can be changed in MEMOplanner or via myAbilia at a later stage.
4.5.3 Timer templates
Timer templates are predefined timers that can be used to make it easier and faster to start a timer.
A timer template has a duration, name, and an image (optional).
The starter set contains a smaller number of timer templates as examples. Those timer templates
can be changed in MEMOplanner, or via myAbilia at a later stage.
4.5.4 Checklists
You can connect a checklist to an activity. This can be useful if you need to divide an activity into
several time periods or tasks, for example, morning routines or to-do lists. The checklist can be
created directly in the activity, but you can also choose from your checklist library.
The starter set contains a smaller number of checklists as examples. The checklist library can be
managed using myAbilia at a later stage.

5 Get started with MEMOplanner Large 3
13
5 Get started with MEMOplanner Large 3
Below are some tips on what to keep in mind to get started with MEMOplanner.
5.1 Decide the location of the MEMOplanner
Place MEMOplanner in such a way that the user can benefit the most.
lMEMOplanner must have a fixed location and should be rarely moved.
Use the supplied wall mount and install the device in a suitable location, see Install the wall
mount on page 13.
lMEMOplanner must have a fixed location but must be easy to move.
Acquire the table stand accessory and place MEMOplanner in the appropriate location.
5.1.1 Install the wall mount
WARNING: Install MEMOplanner correctly. Incorrect mounting can cause injuries or damage
on the device.
MEMOplanner can be mounted on a wall with the supplied wall mount. Install the wall mount with a
screw that fits the base of the device. MEMOplanner must be mounted and used in portrait mode.
How to install the wall mount:
1. Use a spirit level to ensure that
MEMOplanner is straight.
Screw on the wall mount.
2. Attach MEMOplanner to the wall mount from
the top.
5.2 Decide whether extra speakers are required
It is important that alarms from MEMOplanner can always be heard properly. Depending on the
placement of the device, etc. external speakers may be required, see External speakers on page
17.

5 Get started with MEMOplanner Large 3
14
5.3 Prepare for remote assistance (myAbilia)
Remote assistance means that a support person can update MEMOplanner with relevant
information remotely, e.g., adding activities or customising the image archive. A support person
can, at any time, log in on myAbilia web service from his/her smartphone, tablet, or computer, and
make the desired changes.
NOTE: In order for MEMOplanner to receive the changes, the device must be connected to
the Internet.
How to connect support persons to the user account:
1. Open a web browser on any smartphone, tablet, or computer. Log in to your user account on
www.myabilia.com.
2. Click on the tab with cog wheels and select the Support persons function.
3. Click on Invite support person.
4. Enter the email address of the support person. Click on Invite.
5. Then myAbilia will send an email to the support person.
Read more about myAbilia in the chapter myAbilia on page 7.
5.4 Customise the starter set (myAbilia)
In connection with the start-up of MEMOplanner, you can choose to add the starter set, see Add the
starter set on page 11.
Much of the content in the starter set is just an example and will need to be customised for the user.
This is done via myAbilia.
Procedure for customising the starter set:
1. Open a web browser on any smartphone, tablet, or computer.
2. Log in to your user account on www.myabilia.com.
3. Click on the Image Archive icon to customise the image archive.
4. Click on the Basic activities icon to customise the activity templates.
5. Click on the Basic timers icon to customise the timer templates.
6. Click on the Checklist icon to customise the checklists that need to be linked to the activities in
MEMOplanner.
5.5 Make settings for MEMOplanner
MEMOplanner can, to a large degree, be customised according to the user’s needs and abilities. All
settings are made via the settings menu.
► Navigation path: Menu | Settings
Here are some examples of what the user should consider when configuring MEMOplanner:
lWhich view should be set as start page, day, week, month, menu, photo calendar?
lHow should the day calendar be displayed, time pillar or list?
lHow much of the day should be shown in the day calendar?
lWhether activities should be able to be edited by the user?
lWhich alarm sound should be default?
lIf day colours should be displayed in the calendar view?
lWhich functions should appear in the menu?
The MEMOplanner Reference manual describes how to set various settings.

5 Get started with MEMOplanner Large 3
15
5.6 Decide whether the Settings menu should be available
Sometimes it may be appropriate to prevent user access to the settings menu.
You can do this in several ways:
1. Hide the Settings icon in the Menu.
Go to Menu settings and disable Settings. Now Settings can only be opened by tapping left –
right – left under the category symbols in the day calendar. If you have chosen to hide the
categories, please tap on the corresponding surface.► Navigation path: Menu | Settings |
Menu
2. Protect the settings menu with a code.
Go to Code protect and enable code protection and select a four-digit code of your choice.
► Navigation path: Menu | Settings | System | Code protect
5.7 Get mobile support with MEMOplanner Go
As a complement to MEMOplanner, the user can get mobile support with the app MEMOplanner Go
on their own smartphone or tablet.
See chapter Install MEMOplanner Go on page 24.

6 Managing the device
16
6 Managing the device
CAUTION: Do not use sharp objects on the product.
6.1 Power supply
CAUTION: Use only the original power adapter that is supplied with the product.
Ensure that the MEMOplanner Large 3 is connected to a power source correctly.
The MEMOplanner Large 3 must always be connected to a power source to function, as the device
will not alert for activities if it is without power.
For more information, see Power source on page 11.
6.2 Switching the device on and off
In normal use, MEMOplanner Large 3 should always be on.
MEMOplanner Large 3 is switched on and off by pressing the Power button (5). Pressing the power
button switches off the screen and allows the device to continue working in sleep mode.
When the device is in sleep mode, it will automatically switch back on if an alarm is activated.
To completely shut down the device, you need to push and hold the Power button until the options
menu appears. If you tap Power off, the device will completely shut down.
NOTE: If MEMOplanner is turned off completely, no alarm sounds will sound.
To start MEMOplanner again, press on the Power button (5) again until the screen flashes. Then a
restart will occur.
6.3 Sound
6.3.1 Volume
The volume is changed via the Quick settings function, see chapter Quick settings on page 20.
6.3.2 Alarm settings
Via Alarm settings the alarm sound for various types of activities, reminders and timers can be set.
It is also possible to set how long the alarm should sound before any spoken messages are played.
► Navigation path: Menu | Settings | Calendar | Alarm settings

6 Managing the device
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► The following alarm settings can be set:
Non checkable
activities
Tap to select a desired default alarm sound
for activities that don't require confirmation.
Checkable
activities
Tap to select a desired default alarm sound
for activities that require confirmation.
Reminders Tap to select a desired default alarm sound
for reminders.
Timer Tap to select desired default alarm sound
for the timer.
Alarm time Tap to select how long an alarm will sound
if it is not actively turned off.
Show ongoing
activity in full
screen
Activate whether the alarm view should
close automatically when the time has
expired. Several activities at the same time
are displayed as thumbnails at the bottom.
Show Disable
alarms
Enable if the Disable alarms function
should be displayed on all main screens.
When enabled, all alarms on the device will
be disabled until 23:59 the same day.
6.3.3 Speech support
Settings for speech support are made via System settings. Here you can also download voices for
speech synthesis.
► Navigation path: Menu | Settings | System | Speech support
6.3.4 Click sound
Via Quick settings, you can choose whether you want to hear a clicking sound, for example when
you tap buttons, see chapter Quick settings on page 20.
► Navigation path: Menu | Quick settings
6.3.5 External speakers
It is important that the alarms from MEMOplanner are always heard properly. Depending on, for
example, the location of the device, external speakers may be needed.
Choose one of the following:
lWired speakers
Connects via the device's headphone socket (10). They must have their own power supply.
lWireless speakers (Bluetooth)
See chapter Bluetooth on page 18 to find out how you can connect a Bluetooth speaker to the
device.
6.4 Screen timeout
MEMOplanner Large 3 is set by default to always have the screen on. The recommendation is not
to change this setting as it is difficult to access the power button on the back to turn the screen back
on. If necessary, this setting can be changed in the Android settings.

6 Managing the device
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6.5 Screensaver
You can select whether you would like a screensaver or not. When the screensaver has been
selected, the time and date will be displayed against a dark background after 1, 5 or 10 minutes.
The screensaver will be (temporarily) removed each time you tap the screen. It is possible to set
that the screensaver is only activated during the night.
► Navigation path: Menu | Settings | Functions | Timeout | Activate screensaver
6.6 Screen brightness
Via Quick settings, you can adjust the screen brightness. The screen dims automatically at night.
► Navigation path: Menu | Quick settings
6.7 Screen lock
We recommend not using screen lock as it can make it difficult to access and use MEMOplanner.
NOTE: If you choose to activate screen lock and forget the password, Abilia Support cannot
solve the problem and the device must be factory reset.
6.8 Internet connection
Via Quick Settings, you can connect to wireless networks and see the connection status.
► Navigation path: Menu | Quick settings
6.9 Bluetooth
To connect a Bluetooth speaker (or headset), you need to activate Bluetooth.
► Navigation path: Menu | Settings | System | Android Settings | Connected Devices |
Connection Preferences | Bluetooth
1. Set the Bluetooth speaker to “pairing mode” (see the speaker’s instructions).
The devices found will be shown in a list.
2. Tap the name of the device you wish to connect to, and the device and speaker will connect.
The speaker will now work together with MEMOplanner, for example, when an alarm sounds. The
next time that you turn on the speaker and activate Bluetooth, the devices will automatically find one
another. When you use Bluetooth speakers, you may need to turn off the sound on the device to
avoid an echo during playback.
6.10 Date and time
Date, time and time zone can be set in Android settings.
► Navigation path: Menu | Settings | System | Android Settings |System | Date & time
It is recommended to keep the setting on Automatic date & time, which allows the information
regarding date, time, and time zone to update automatically via the network. Then the clock will
always display the correct time, and daylight savings-time will always work.
Normally, automatic date & time is set. However, if it does not work properly, you will need to set the
date and time manually.
NOTE: The time zone for England must be GMT+1:00 Central European Time.

6 Managing the device
19
6.11 Language
It is possible to change the language on the device.
► Navigation path: Menu | Settings | System | Android settings | System | Languages &
input
To set a language:
1. Under Language preferences, select Add a language and select the desired language.
2. Drag and drop the new language to the top of the list.
MEMOplanner supports the following language: Swedish, Norwegian, Danish, Finnish, English,
German, and Dutch.
NOTE: If an unsupported language is selected, MEMOplanner will be in English.
6.12 Add images to MEMOplanner
There are various methods to add images to MEMOplanner.
6.12.1 Take photos with the built-in camera
See Camera on page 21.
6.12.2 Add images via myAbilia
Log in to www.myabilia.com and add the desired images to the image archive.
6.12.3 Add images via MEMOplanner Go
Upload your own images to the image archive via the MEMOplanner Go app by doing the following:
1. Tap My photos from the menu function.
2. Tap the Add button .
3. Tap local images on the device and select the image that you want to upload.
4. The image will be added to My photos.
See the Reference manual for more information about the settings of the image picker.

7 Quick settings
20
7 Quick settings
From Quick settings, you can make basic settings for the device.
► Navigation path: Menu | Quick settings
Wi-Fi To see whether MEMOplanner is connected to
the Wi-Fi or not. Ability to connect to available
networks.
Click Sound Turn On/Off. If On, a distinct sound is made
when tapping clickable areas on the screen.
Volume for
alarm
Drag the slider to set volume level for alarms.
Volume for
media
Drag the slider to set volume level for speech
support.
Screen
brightness
Drag the slider to set how bright the screen
should be.

8 Camera
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8 Camera
The built-in camera allows you to take your own pictures, which you can then use to symbolise
various activities, or to add as pictures of people.
► Navigation path: Menu | Camera
When you switch on the camera, the search view will be displayed. It can be held horizontally or
vertically.
Tap the Capture button to take a picture.
Zoom by dragging apart two of your fingers on the screen.
Three choices will be available once a picture has been taken:
Back → Tap to take a new picture.
Save → Tap to save the picture.
Close → Tap to close the camera without saving
the picture. Back Save Close
NOTE: Depending on in which function the camera is used, the picture will be saved in
different folders in the Image Archive.
lAdd activity or timer → The picture is saved in Mobile pictures.
lCamera function → The picture is saved in My photos.

9 Maintenance
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9 Maintenance
9.1 View information about license and device
On the Menu page, at the bottom right above the toolbar, you will find an info icon.
Tap the info icon and the following information about
MEMOplanner is displayed:
lMEMOplanner version
lLicense number
lLicense expiration date
lLogged in user account
lDevice serial number
lDevice name
lProducer information