ABRIVO X-EO User manual

Integrated Voice Mail
Quick Reference Guide
Software Version 2.02

Depending on the X-EO Integrated Voice Mail software version, the X-EO system soft-
ware version and how your telephone is programmed, available features and feature op-
erations may differ from those listed in this guide. For more information contact your
authorized distributor.
Printed in USA
Part Number VM-0012003

Introduction
Mailbox Tutorial
The first time you access your mailbox, the Mailbox Setup Tutorial plays to help you
setup your mailbox. You must record a mailbox name, greeting and select a password.
Pressing deactivates the tutorial. To access the Mailbox Tutorial later, press from
the User Options Menu.
Mailbox Access
To access your mailbox from your extension using the VoiceMail (MBOX) key:
Press the VoiceMail key.
Enter your password.
To access your mailbox from your extension using the MSG key:
Press the MSG key.
Press the key.
Enter you password when prompted.
To access your mailbox from your extension using the VHUNT key:
Press the VHUNT key or dial your voice mail access code.
When the VMI answers press the key.
Enter your mailbox when prompted.
Main User Menu
When you enter your mailbox you will hear the Main User Menu.
Play first new message
Access Message Folder Menu
Make a message 1
Access User Options Menu
Access System Management Menu
Change Outcall Menu
Exit voice mail
Return to System Greeting
Message Folder Menu
Use the Message Folder Menu to access the following provided message folders.
New message folder
Saved message folder
Archive message folder
Message Receipt folder
Deleted message folder
Return to Main User Menu

Make a Message for Another User
You can quickly record and send messages to other users. To send a message to another
user or a list:
Access your mailbox.
Press to record a message for another user.
Record your message when prompted.
Press to stop recording.
Press to send it to another user ,or
Press to send it to a Distribution List.
Enter the mailbox or list number and press .
Press to send the message.
Mailbox Setup
3 -User Options Menu -Mailbox Setup
The User Options Menu provides access to different features based on the mailbox's de-
fined Class of Service and User Privileges. Use this menu to setup your mailbox.
Record mailbox name
Access Mailbox Greeting Management Menu
Change mailbox pass code
Access Distribution List Menu
Access Blocking and Forwarding Menu
Access Mailbox Setup Tutorial
Set time / date stamp format
Set message replay order
Return to Main User Menu
Mailbox Name
Your recorded mailbox name identifies your mailbox throughout the system. After you
record the mailbox name, you will be prompted to enter the first few letters of both your
first and last name. You may enter up to 6 digits for each name.
To record your mailbox name:
Access your mailbox.
Press to access the User Options Menu.
Press to record a new name.
Record your name when prompted.
Press to stop recording.
Press to save it.
Enter the first few digits of your first name when prompted.
Enter the first few digits of your last name when prompted.

Mailbox Greeting Management
Your mailbox greeting identifies your mailbox to outside callers. Outside callers hear
your Active Greeting, initially greeting one, when they first reach your mailbox.
To record a mailbox greeting:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Mailbox Management Menu.
Select to record a new greeting.
Enter the greeting to record, the Active Greeting.
Record your greeting when prompted.
Press to stop recording.
Press to save it.
Mailbox Pass Code
To select a pass code:
Access your mailbox.
Press to access the User Options Menu.
Press to select a pass code.
Enter the pass code when prompted.
Enter the pass code again for verification.
Subscriber Features
Distribution List Menu
Each user has nine available Distribution Lists with forty available mailbox slots on
each list.
Create a Distribution List
Add or Delete a mailbox
Play a Distribution List
Return to User Options Menu
To create a distribution list:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Distribution List Menu.
Press to create a new list.
Enter the number of the list you wish to create (1-9).
Record the list name when prompted.
Press to stop recording.
Press to save it.
Press to add mailbox numbers to the list.

To modify a list:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Distribution List Menu.
Press to add or delete a mailbox.
Enter the number of the list you wish to modify (1-9).
Press to add mailboxes, or
Press to remove mailboxes.
Enter mailbox numbers when prompted.
Press when you are finished.
To review a list's members:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Distribution List Menu.
Press play a list's members.
Enter the number of the list you wish to review (1-9).
The VMI will play all of the mailboxes on that list.
Blocking and Forwarding Menu
You may block or forward your extension using the X-EO Integrated Voice Mail Call
Blocking and Forwarding features. Call Blocking routes outside callers directly to your
mailbox, never ringing your extension. Call Forwarding automatically forwards all in-
coming calls to another designated extension.
Play the Current Settings
Set Call Blocking
Set Call Forwarding
Set Override Option
Return to User Options Menu
Call Blocking
You may program your station to automatically forward all calls to voice mail using the
Call Blocking feature. You may select to block your extension during the Day Mode,
Night Mode or both.
To Call Block your extension:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Call Blocking and Forwarding Menu.
Press access the Call Blocking Menu.
Press to activate blocking during the Day Mode,
Press to activate blocking during the Night Mode, or
Press to activate blocking for both.

To disable the Call Blocking feature:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Call Blocking and Forwarding Menu.
Press access the Call Blocking Menu.
Press to disable the Call Blocking feature.
Call Forwarding
You may program your extension to automatically forward your calls to another exten-
sion. You may forward your extension during the Day Mode, Night Mode or both.
To Call Forward your extension:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Call Blocking and Forwarding Menu.
Press access the Call Forwarding Menu.
Press to activate forwarding during the Day Mode,
Press to activate forwarding during the Night Mode, or
Press to activate forwarding for both.
Enter the extension to receive your calls.
To disable the Call Forwarding feature:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Call Blocking and Forwarding Menu.
Press access the Call Forwarding Menu.
Press to disable the Call Forwarding feature.
Call Blocking and Forwarding Settings Review
You may need to review your selected Call Blocking and Call Forwarding selections.
To review the current settings:
Access your mailbox.
Press to access the User Options Menu.
Press to access the Call Blocking and Forwarding Menu.
Press to play the current settings.

Time/Date Feature
You can turn the message Time/Date Stamp off or on. If you turn off the Time/Date
Stamp, the X-EO Integrated Voice Mail plays the message without first announcing the
time and date. To obtain the time and date for a message you can press . When the
Time/Date Stamp is turned on, the VMI plays it before playing the message. The X-EO
Integrated Voice Mail is initially programmed to play the time and date stamp for all
messages in all mailboxes.
To change the time and date stamp format for messages:
Access your mailbox.
Press to access the User Options Menu.
Press to select the time/date stamp.
Press to turn on the Time/Date stamp.
Press to turn off the Time/Date stamp.
The VMI confirms that your selection has been saved.
Your selection applies to all messages.
Message Replay Order
You may select the replay order of your messages, either first-in, first-out (FIFO) or
last-in, first-out (LIFO). When FIFO is selected the oldest message is played first. When
LIFO is selected the newest message is played first.
To select the message replay order for message folders:
Access your mailbox.
Press to access the User Options Menu.
Press to select message play back order.
Press to play oldest message first.
Press to play newest message first.
The VMI confirms that your selection has been saved.
Your selection will immediately apply to all messages in all folders except the receipt
folder. The oldest message in the receipt folder will always play first.