NEC SV8300 Instruction Manual

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North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
SV8300 &SV8000UM VOICEMAIL
ADMINISTRATION GUIDE

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North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Table of Contents
Phone Outline .................................................................................................. 3
Record Company Greetings............................................................................. 4
Record Any Sub-Menus ................................................................................... 4
Add/Delete/ or Change Mailboxes.................................................................... 5
The extension and mailbox numbers referenced in this guide are the most commonly
used configuration. It does not guarantee that your company will use the same extension and
mailbox numbers due to each systems customized configuration. If you are unsure of what
numbers were used in your configuration, please call or email the NATG service department.
** Important Note:

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North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Phone Outline
Exit Exit’s out of various programming
Security Locks the phone for security purposes (If applicable, IP Phones only)
Message Indicator Flashes when you have a voicemail (or a message waiting)
Soft Keys Corresponds with what the display says
Help Tells how a one touch key is programmed
Function One Touch Keys Used for various features, line keys, intercoms and one touch speed dials
Recall Same as Flash key for various features
Feature Used for programming
Answer Answers the First incoming call to a specific phone
Mic Mutes the microphone while on speakerphone
Menu Access to Company Directory, Call History and Ring Settings
Directory Speed Dials
Up Adjusts the volume on the ringer, handset and speaker
Down Adjusts the volume on the ringer, handset and speaker
Redial Review the last numbers dialed
Speaker Speakerphone
Transfer Transfer a call to another extension
Hold Holds the call

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North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Record Company Greetings
1. From Ext 1001
2. When prompted, enter your security code:
press VOICEMAIL (**see note on Table of Contents)
3. On the display you will see MORE>on the display, press key below it
4. On display see MGR.. press key
5. On display see GREET.. press key
6. It will say system is in DAY mode, do you want to change to alternate greeting mode:
press 2for no
7. Then press 1to change the greetings for opening box
8. The current day greeting will play and at the end the prompt will say ask you it you want
to re-record it... Press 1for YES and start speaking after the tone and press the * when
you are done…..
NOTE
9. The current NIGHT greeting will then play. You will be given the same prompts to
re-record it
: after you are done pause a few seconds BEFORE you press the * key
10.Hang up when you are done
NOTE: to put the system on HOLIDAY mode you must press 1 for yes in step 6 and then
follow the instructions to then record a alternate/holiday greeting. When the holiday is over you
must do steps 1-6 to turn OFF holiday mode
Example:
•Thank you for calling………
•Our regular business hours are….
•If you know the extension of the person you are calling please enter it now
OR press 4 for our company directory
•To reach reception (or to leave a general message) please remain on the line
Record Any Sub-Menus
1. From Ext 1001
2. When Prompted, enter security code
press VOICEMAIL (**see note on Table of Contents)
3. Press LVMSG key on display
4. Enter the mailbox # for the greeting:
5. Follow prompts: it will say Press yes (1) to confirm
6. You will have to record it twice; once for the day message and once for the night
message

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North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Add/Delete/ or Change Mailboxes
1. From Ext 1001
2. When prompted enter your security code
press VOICEMAIL (**see note on Table of Contents)
3. On the display see MORE>press the soft key under that
4. On the display see MGR press key
5. On the display see SUBS … press key
6. The system will ask you to enter the mailbox… enter the box you want to add, delete or
change
7. At this point listen to the prompts to be guided through deleting the security code for the
box or deleting the box.
NOTE:
8. Press SPEAKER key when all done
if there is no mailbox the system will say:
“There is no mailbox.. would you like to add one?” Press 1 for Yes or 2 for No
Note: When you reset a security code for a mailbox, it will reset it back to 9155

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North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
NORTH AMERICAN TELECOMMUNICATIONS GROUP
1919 Sumas way
Abbotsford Head Office
Abbotsford, BC V2S 4L5
Phone: [phone] Toll Free: 877-856-9155
Fax: [phone]
Email: [email protected]
9-1585 Cliveden Avenue
Vancouver Office
New Westminister, BC V3M 6M1
Phone: [phone] Toll Free: 877-856-9155
Fax: [phone]
Email: [email protected]
Phone: [phone] Toll Free: 877-856-9155
Victoria Office
Fax: [phone]
Email: [email protected]