Acer Aspire M5811 User manual

Acer
Aspire M5811
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

ii
Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates

iii
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

iv
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

v
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

vi
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii
System Tour 1
Features 1
Block Diagram 4
System Components 5
Front Panel 5
Rear Panel 6
Hardware Specifications and Configurations 7
Power Management Function(ACPI support function) 10
System Utilities 11
CMOS Setup Utility 11
Entering CMOS setup 12
Navigating Through the Setup Utility 12
Setup Utility Menus 13
System Disassembly 26
Disassembly Requirements 26
Pre-disassembly Procedure 27
Removing the Side Panel 28
Removing the Heat Sink Fan Assembly 29
Removing the Processor 30
Removing the VGA Card 31
Removing the TV Tuner Card 32
Removing the Mode Card 32
Removing the Hard Disk Drive 33
Removing the Front Bezel 35
Removing the Optical Drive 36
Remove Cables 37
Remove System FAN 38
Removing the Power Supply 39
Removing the Memory Modules 40
Removing the Mainboard 41
System Troubleshooting 42
Power-On Self-Test (POST) 43
POST Error Messages List 48
Error Symptoms List 55
Undetermined Problems 60
Jumper and Connector Information 61
M/B Placement 61
Jumper Setting 63
FRU (Field Replaceable Unit) List 69
Aspire M5811 Exploded Diagram 70
Aspire M5811 FRU List 72
Intel RAID SOP 80
Table of Contents

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Windows 7 Home Premium 64 bits
•Windows 7 Home Premium 32 bits (by request)
•Windows 7 Home Basic 32 bits (by request)
•Linpus X-window mode (by request)
Processor
•Socket Type: Intel Socket H2 ,LGA 1156 pin
•Socket Quantity: 1
•Processor Type:
•Inte Lynnfield/Clarkdale with 45nm family mainstream processorsl Celeron 450 processor
•2009B Mainstream (95W) FMB
Chipset
•Intel H57 (Ibex Peak)
PCB
•4 Layer uATX form factor 9.6in X 9.6in (24.38cm X 24.38cm)
Memory subsystem
•Socket Type: DDR III Un-buffered DIMM connector
•Socket Quantity: 4
•2 channels, 2 DIMMs per channel.
•Different colors for DIMM 0 and DIMM 1
•Max memory of 8 GB supported (using 2Gb tech)
•DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB)
•Design Criteria:
•Must meet Intel Lynnfield and Clarkdale Chipset platform design guide
•Support 1.5V DIMM
•Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory
module
Hard disk
•Support up to two SATA ports
•3.5", 25.4mm
System Tour
Chapter 1

2Chapter 1
•Capacity and models are listed on AVLC
Optical disk
•Support one SATA 5.25" standard ODD
•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite
•Maximum ODD depth to 185mm with bezel
•Models are listed on AVLC
Graphics card
•No mechanical retriction to support for double slot, full length graphics cards in the single PSIe X16 slot
Serial ATA controller
•Slot Type: SATA connector
•Six SATA ports:
•4 for HDD
•2 for ODD
•Storage Type support:
1.HDD : Support RAID 0/1/5/10
2.Blue Ray ODD
3.AHCI mode supported for internal SATA port
•Slot Type :e-SATA connector :
•Controller: JMB362-QGEZ0A
•2x e-SATA with red color connector at rear IO
Audio
•Chip : Realtek ALC888S HD Audio Codec 7.1 with Dolby HT
•Connectors support:
•Rear 6 jack follow HD audio definition including optical S/PDIF output
•Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements:
Audio-0002
•1 S/PDIF internal port
•1 front panel audio header (2*5)
LAN
•Controller: Intel PCI-E Gbt LAN controller/PHY
•RJ-45 Back panel port with Link/Activity LEDs
USB ports
•Supports 14 USB ports. All USB ports must be boot-capable includes USB-ODD, USB-HDD, USB-FDD,
and etc…
•All USB ports must be 2.0 certified.
•All USB ports must provide the over current protection.
•6 USB port located on rear panel and the others located on front bezel and top bezel.
Extension slot
•Support one PCIe x 16 slot

Chapter 1 3
•Support two PCIe x 1 slots
•Support one PCIe x 4 slot
Total I/O ports
•One RGB output (Clarkdale CPU only in Q1'10)
•One HDMI output (Clarkdale CPU only in Q1'10)
•One RJ45header
•10 USB ports (6 on the back, 2 on top and 2 on the front
•Two e-SATA.
•Five HD audio in/out put plus optical SPDIF.
•One HD headphone output in front bezel
•One MIC-IN in front bezel
•Multi-in-1 card reader (SD , MMC , Mini-SD , Micro-SD (T-flash) , RS-MMC, Mobile -MMC ,MMC-micro,
MS , MS-PRO , MS Duo , MS-PRO Due , Micro-MS(M2), xD type M and Type H card, CF type I and II,
Microdrive)
System BIOS
•Size: 4 ~ 8Mb
•Phoenix Award or AMI Kernel with Acer skin
Power supply
•Up to 500watt power rating
•Active PFC 220V for EMEA and China
•Non-PFC 110V and 220V with select switch.
•Active PFC 220V with Energy Star 5.0