Acer Veriton X4620G User manual

Acer
Veriton X6620G
Service Guide
PRINTED IN TAIWAN

ii
Revision History
Please refer to the table below for the updates made on this service guide.
Date Version Remark
4/19/2012 V1.0 First Release

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Copyright
Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

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Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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System Tour 1
Features 1
Block Diagram 6
System Components 7
Front Panel 7
Rear Panel 8
Hardware Specifications and Configurations 9
Power Management Function(ACPI support function) 12
System Utilities 13
CMOS Setup Utility 13
Entering CMOS setup 14
Navigating Through the Setup Utility 14
Main 15
System Disassembly and Assembly 28
Disassembly Requirements 28
Pre-disassembly Procedure 29
Removing the Side Panel 30
Removing the Front Bezel 31
Removing the Heat Sink Fan Assembly 32
Removing the Processor 34
Removing the Optical Drive 36
Removing the Hard Disk Drive 38
Removing the HDD-ODD Bracket 40
Removing the COM Port Cable and Printer Port Cable 42
Removing the Wireless LAN Card 44
Removing the VGA Card 46
Removing the Memory Modules 47
Removing the Power Supply 48
Removing the System Fan 50
Removing the Mainboard 52
Removing the Internal Speaker 56
Removing the Power Switch,OBR and LED Cable Assembly 57
Removing the USB/Front I/O Assembly and Card Reader Board 59
Removing the Intrusion Alarm Cable Assembly 62
Assembly Requirements 63
Assembly Procedure 64
Romoving the Side Panel 65
Romoving the Front Bezel and the ODD Bracket 66
Romoving the Outside Connector Slice 67
Reinstalling the Internal Speaker 67
Reinstalling the I/O Shielding 68
Reinstalling the MainBoard 69
Reinstalling the System Fan 72
Reinstalling the Power Supply 74
Reinstalling the Memory 76
Reinstalling the VGA Card 78
Reinstalling the Wireless LAN Card 80
Reinstalling the Printer Port Cable and COM2 Port Cable 82
Reinstalling the HDD-ODD Bracket 84
Reinstalling the Hard Disk Drive 86
Table of Contents

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Reinstalling the Optical Drive 88
Reinstalling the Processor 90
Reinstalling the Heat Sink Fan Assembly 93
Reinstalling the Front Bezel 95
Reinstalling the Side Panel 96
System Troubleshooting 97
Hardware Diagnostic Procedure 97
System Check Procedures 98
Power System Check 98
System External Inspection 98
System Internal Inspection 98
Beep Codes 99
Checkpoints 100
BIOS Recovery 103
Jumper and Connector Information 104
M/B Placement 104
Jumper Setting 106
Setting Jumper 107
Checking Connector 108
Connecting Case Components 112
FRU (Field Replaceable Unit) List 115
Veriton X6620G Exploded Diagram 116
Veriton X6620G FRU List 117

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Microsoft Windows 7 Professional 64-bit
•Microsoft Windows 7 Home Premium 64-bit
•Microsoft Windows 7 Home Basic 32-bit
•Linpux Linux X windows mode
•FreeDos
Processor
•Socket Type: LGA 1155 pin
•Socket Quantity: 1
•Processor Type:
•Intel Ivy Bridge/ Sandy Bridge Processor.
•32 nm, 2nd Generation Hi-K+metal gate process processor core.
•32nm, Hi-K+metal gate process, Intel® HD Graphics & Integrated Memory Controller.
Chipset
•PCH: Intel Q77
•Design Criteria:
•Should meet Intel Cougar Point platform design guide.
•Super I/O:
•Should support Intel PECI 3.0.
•Please follow Intel design guide.
PCB
•Max. 244 mm x 244 mm, MicroATX
Memory subsystem
•Socket Type: DDR III connector
•Socket Quantity: 4
•Channel A: slot 4, 2; Channel B: slot 3, 1.
•Different colors for slot 4/2 and slot 1/3.
•Dual channel support.
•Support Intel Flex Memory Mode.
•Capacity support:
•1GB/2GB/4GB DDR3 1.5V 1333/1600 Un-buffered Non-ECC DIMM support.
System Tour
Chapter 1

2Chapter 1
•1 GB to 16GB Max memory support(using 4Gb tech).
•DDR3 1.5V 1333/1600.
•Design Criteria:
•Should meet Intel Ivy Bridge/ Sandy Bridge Family design guide.
•Support 1.5V DIMM.
•Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory
module.
Hard disk drive
•Support SATA interface.
•3.5”, 25.4mm, 80/160/320/500/640/1TB/2TB G or higher capacity.
•5400/7200 rpm or higher".
•Capacity and models are listed on AVL.
Optical disk drive
•Support SATA 5.25” standard ODD.
•Support DVD-ROM, DVD-SuperMulti (Label Flash), BD-DVD, BD-Combo. BD-RW.
•Capacity and model is listed on AVL.
Graphics
•Intel® HD Graphics Support
•Dual independent display.
•Digital display (HDMI/DVI/DP/eDP) and VGA.
•DVMT 5.0 technology support.
•Enhanced 3D and Clear Video technology support.
•1 DVI-I port at rear side.
•2 DP port on rear.
•3 Independent Digit Display support.
•Need to measure VGA follow Acer VGA SOP.
•Monitor compatible is requested to the monitor AVL and DQM recommended list.
Graphics card support
•Support Normal length graphics cards in the single PCIe X16 slot.
Serial ATA controller
•Connector Type: SATAII connector and SATAIII connector.
•Connector Quantity: 4(6Gb/s*2 ports, must use different color to define, other are 3Gb/s).
•Storage Type support:
•3.5” SATAII/SATAIII HDD.
•Combo/ DVD supermulti/Blue-ray DVD ODD.
•RAID/AHCI/IDE mode option.
•Default RAID mode.