Acer Aspire Z5760 User manual

Aspire Z3760 / Z3761 / Z5760 / Z5761
All-In-One Computer Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the Acer/CSD web site; for more
information, go to http://csd.acer.com.tw

ii Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide
Revision History
Refer to the table below for changes made on this version of the Aspire Z3760 / Z3761 / Z5760 / Z5761 All-In-One Computer
Service Guide.
Date Chapter Updates

Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide iii
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this guide is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

iv Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide
Conventions
The following textual conventions are used in this service guide.
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from
doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for our "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT
part number code to those given in the FRU list of this printed service guide. You MUST use the list provided
by your regional Acer office to order FRU parts for repair and service of customer machines.

vi Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide

vii Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide
Chapter 1 – Features and Specifications 1
System Features 1
Physical Specifications 2
System Tour 3
Front View 3
Left View 4
Right and Rear Views 5
Hardware Specifications 6
Processor 6
Chipsets 6
BIOS 6
Memory 6
Hard Disk Drive 7
Optical Disc Drive 7
Ethernet 8
Wireless LAN 8
Bluetooth 8
Audio 8
Webcam 8
Display 9
Power Supply Unit 9
Chapter 2 – System Utilities 11
CMOS Setup Utility 11
Accessing the Setup Utility 12
Navigating through the Setup Utility 13
Setup Utility Menus 13
Chapter 3 – System Disassembly 25
Disassembly Tools 25
Pre-disassembly Procedure 25
Disassembly Procedures 26
Removing the Computer Stand 26
Removing the I/O Cable Cover 27
Removing the Rear Cover 28
Removing the I/O Cable Plate 29
Removing the Optical Disc Drive 29
Removing the WLAN Module 31
Removing the Scaler Board 33
Removing the USB/Audio Board 35
Removing the Speakers 37
Removing the Side Board Cover 39
Removing the Converter Board 40
Removing the Touchscreen Control Board 41
Removing the Wall Mount Plate 43
Removing the Graphics Card 44
Removing the System Fan 46
Removing the Hard Disk Drive 48
Removing the TV Tuner Card 50
Table of Contents

Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide viii
Removing the Heat Sink Fan (HSF) Assembly 51
Removing the Processor 52
Removing the Memory Modules 53
Removing the Power Supply Unit 54
Removing the Mainboard 56
Removing the I/O Shield 57
Removing the System Fan Brace 58
Removing the Side Bezel 59
Removing the Front Bezel 60
Removing the Capacitive LED Board 62
Removing the Bluetooth Module 63
Removing the Light Bars 64
Removing the Webcam Module 65
Removing the Power Button 65
Removing the Speaker Mesh Cover Assembly 66
Removing the LCD Panel 67
Removing the LCD Panel Brackets 68
Removing the LCD LVDS Cable 68
Removing the System Cables 69
Chapter 4 – Troubleshooting 71
Hardware Diagnostic Procedure 71
System Check Procedures 71
Checkpoints 72
POST Error Indicators 76
Configuring the ME Firmware 87
Clearing CMOS 88
BIOS Recovery 89
BIOS Update 90
Updating the BIOS in DOS Mode 90
Updating the BIOS in Windows Mode 91
Chapter 5 – System Architecture 95
Block Diagram 95
Mainboard Layout 96
Chapter 6 – Field Replaceable Unit (FRU) List 97
Exploded Diagram 98
FRU Lists 101
Appendix A – Model Definitions and Configurations 115
Appendix B – est Compatible Components 119
Approved Vendor List (AVL) 121
Appendix C – Online Support Information 123
Index 125
Table of Contents

Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 1
This chapter lists the features and specifications of the Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO computer.
System Features
NOTE The items listed in this section are for reference only. The exact configuration of your PC depends
on the model purchased.
Component Description
Processor • LGA1155 socket
• Supports the Intel Core Second Generation Processor Family
Chipset • Intel H67 Chipset (PCH)
• SIO ITE 8728F-CX (Super I/O)
Memory • Four DIMM slots
• Supports 1066/1333 MHz DDR3 UNB-DIMM (unbuffered)
•16GB maximum memory capacity (using four 4 GB modules)
PCI expansion options • One PCI Express 2.0 x16 slot (for graphics card installation)
• One PCI Express 2.0 x1 slot (for TV tuner card installation)
Display •Displaysize
– Aspire Z3760 / Z3761: 21.5-inch LCD panel
– Aspire Z5760 / Z5761: 23-inch LCD panel
• Windows 7 compliant multi-touchscreen function for Aspire Z3761 /
Z5761
• HDMI 1.4 compliant
Audio • Two built-in 5W stereo speakers
• Realtek ALC662VC-0 5.1+2 channel high definition audio codec
• Dolby Home Theater v3 compliant
I/O ports • Right panel
– USB ports (two)
– Headphone jack
– Microphone jack
• Left panel
– HD dual digital TV tuner (optional)
– Line-in, line-out, and microphone jacks
– USB ports (six)
– Ethernet jack (RJ-45)
– External display (VGA) port
– DVI port (optional)
– HDMI port
– PS/2 mouse and keyboard ports
– Two USB 3.0 ports (optional via USB 3.0 add-in card installation)
Media storage • 3.5-inch 25.4 mm 5400/7200 rpm SATA / SATA II hard disk drive (HDD)
• Slim type SATA optical disc drive (ODD)
Features and Specifications
Chapter 1

2 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide
Physical Specifications
Card reader • 9-in-1 card reader slot
• Supports MultiMediaCard (MMC), Reduced-Size MultiMediaCard
(RS-MMC), Secure Digital (SD), xD-Picture Card (xD), Secure Digital
High Capacity (SDHC), Memory Stick (MS), Memory Stick PRO
(MS PRO) cards, CompactFlash Type I and II (CF-I, CF-II), and
microdrives
Connectivity • Wired LAN: Onboard 10/100/1000 Ethernet support
• WLAN option: Mini Card wireless network adapter (802.11 b/g/n)
• WPAN option: Bluetooth®2.1+EDR (Enhanced Data Rate)
• Integrated 2.0 MP webcam
DIgital TV tuner (optional) • AVerMedia H753-A TV Tuner Card PCIe Hybrid ATSC card
• AVerMedia H753-D TV Tuner Card PCIe Hybrid DVB-T card
Digital media protection • Support Blu-ray Disc content protection
• B-CAS card – This optional card allows users to access protected digital
TV broadcasts.
Ventilation • Heat sink fan for the processor
•PSUfan
• System fan (only for systems with certain graphics card models installed)
Power supply 220 W power supply unit with PFC or non-PFC option (power factor
correction)
Operating system support • Microsoft Windows 7 (Home Premium x64/x86, Home Basic x86)
•FreeDOS
• Linux LL95
Antivirus software McAfee Internet Security
Security • BIOS-based user and supervisor passwords
• Kensington lock
Power management • ACPI 2.0-compliant
• Energy Star 5.0 compliant
Sustainability compliance • EPEAT Silver
•HSF
•RoHS
• Eup Lot 6
Aspect Description
System dimension (W × H × D) 99 × 496 × 549 mm (3.9 × 19.53 × 21.61 in)
Mainboard form factor Standard DTX
Mainboard dimensions (W × H) 200 × 244 mm
Component Description