ACLAS PP9MX User manual

PP9MX PRINTER
USER’S MANUAL

Safety Precautions
Before using the present appliance, please keep the following safety regulations in order to prevent
any hazard or material damage.
1. WARNING
（1）Connect the printer with a reliable grounded power receptacle. Do not plug with large
electronic machines in one multi-outlet, which can provoke power fluctuation or
over-heating, even a fire.
（2）Only can use the supplied adapter.
（3）Do not keep the machine in a hot, wet or polluted place.
（4）Do not plug in or unplug with wet hands.
（5）Do not pull the cable to unplug. This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
2. CAUTIONS
（1）Install the printer on the stable surface. If the printer falls down, it may be broken and hurt
you.
（2）If you find a strange smoke, odor or noise from the printer, unplug it at once and call your
dealer.
（3）Do not try to disassemble, repair or remodel it for yourself. Call your dealer if you need
these services.
（4）Do not let water or other foreign objects in the printer. If this happened, switch off and
unplug the printer before calling your dealer.
（5）Switch off the printer if you will not use it in a long time.
（6）Make sure the switch is off when plug or unplug the power.
（7）Do not use the printer when it is out of order. Switch off and unplug the printer before
calling your dealer.
（8）Keep this manual for future use.
Important Note
For driver, user manual, software and other information, please visit the website:
https://www.aclas.tw/products/pp9x/ to download or consult.

CONTENTS
1INTRODUCTION............................................................................................................................................. 1
1.1 Specifications..................................................................................................................................... 1
1.2 Appearance........................................................................................................................................ 2
1.3 Accessories........................................................................................................................................ 2
2Paper Installation............................................................................................................................................... 3
3SETTING THE PRINTER ................................................................................................................................ 4
3.1 Using the Printer................................................................................................................................ 4
3.2 Connecting the Computer.................................................................................................................. 4
3.3 Connecting the Power Supply............................................................................................................ 5
4SELF TEST ....................................................................................................................................................... 6
5MAINTENANCE.............................................................................................................................................. 6
6TROUBLESHOOTING .................................................................................................................................... 7
7Printer Tool Instruction...................................................................................................................................... 8
7.1 Communication Setting ..................................................................................................................... 8
7.1.1 Serial Printer.............................................................................................................................. 8
7.1.2 USB Printer.............................................................................................................................. 10
7.2 Parameter Setting..............................................................................................................................11
7.3 Logo Setting..................................................................................................................................... 13
7.4 Other Setting.................................................................................................................................... 14
7.5 Printing test...................................................................................................................................... 15
8Printer Driver Installation Instruction.............................................................................................................. 18
8.1 Printer Driver Installation................................................................................................................ 18
8.2 How to Know the Connect Port....................................................................................................... 22
8.3 How to Config Connect Port ........................................................................................................... 24
9Contact Us ....................................................................................................................................................... 30

1
1INTRODUCTION
1.1 Specifications
Optional type
PP9M8MX
Speed
150mm/s
Power supply
DC13.8 V/2.5A
Printing method
Thermal print
Resolution
203dpi
Paper
Paper type
Thermal paper
Paper width
79.5±0.5mm
External
diameter
φ90mm
Paper installation type
Easy loading
Character
print
Character
set
ANK character set, Chinese GB2312, Traditional Chinese BIG5, 12×24 dot, 24×24 dot
Number of
columns
48 columns
Barcode type
UPC-A, UPC-E, Code39, Code128, Jan13(EAN), Interleaved 2 of 45, Codabar
Data receiving buffer
4KB
Flash memory
8Mbit
Interface
RS232, USB
Cash drawer driver
1 port (compatible with EPSON)
Printer head life
50km (recommend to use Aclas standard thermal paper.)
Cash drawer impulse
DC13.8 V
Work Temperature
0℃~ 40℃
Work Humidity
5%R.H. ~ 90%R.H.
Driver
OPOS、Java POS 、Win2000、WinXP、Win7、Vista
Printing command
Support command ESC/POS
Size
138*224*137mm
Weight
1300g

2
1.2 Appearance
1.3 Accessories
Control panel
Printer cover
User manual
AC adapter
AC power cord
Paper roll
USB cable

3
2Paper Installation
Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life time of
the printer head, please use high quality thermal paper, such as OJI, PD-160R orAclas paper.
(1) Make sure that the printer is not receiving data; otherwise, data may be lost.
(2) Open the printer upper cover as picture 1.
(3)Insert the paper roll to the printer as picture 2.
Picture 2
(5)Pull out a small amount of paper to make it parallel
with the alignment line as picture 4, and then close the
upper cover.
Picture 4
Picture 1
(4) As the picture 3 shows, be sure to place the paper
roll into the printer correctly.
Thermal
sensitive side
Right
Wrong
Picture 3
(6)After closing the upper cover，tear off the paper as picture 5.
Picture 5

4
3SETTING THE PRINTER
3.1 Using the Printer
Power Status Feed
3.2 Connecting the Computer
(1) Power off the printer.
(2) Plug the communication cable securely into the printer, then attach the other end of the cable to the
computer.
(3) If the cable connector is shown as picture 6, tighten the two screws on both sides of the cable
connector after connecting.
Picture 6
Power
Power indicator light
Status
The light of power and status will be on simultaneously while updating program. If the printer is out of paper
or the printer cover is open, the light of status will be on and the printer will be beeping.
Feed
Press the button once to advance paper once line. You can also hold down the Feed button to feed paper
continuously.

5
3.3 Connecting the Power Supply
※CAUTIONS
When connect the power supply to the printer, make sure first connect the power supply cable to
the printer, then connect the power supply cable to the power supply. When disconnecting, the
order is reverse. Otherwise you may damage the power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for
assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the
printer.
(1) When not using the printer, make sure that the printer’s power switch is turned off, and the power
supply’s power cord is unplugged from the electrical outlet.
(2) Make sure the switch is off when plug or unplug the power.
(3) Check the label on the power supply to make sure that the voltage required by the power supply
matches that of your electrical outlet.
(4) Plug in the power supply’s cable as picture 7.
Picture 7
1. Power adapter connects to the
power port of the printer.
2. Power adapter connects to the power supply cable.
3. Power supply cable connects to the power supply.

6
4SELF TEST
Press key ‘Feed’and hold it and then power on the machine at the same time, it will print a piece of Test
Page. The information of this Test Page includes the printer’s model, version, IP address (Ethernet port),
ID etc.
5MAINTENANCE
Paper dust inside the printer may lower the printer quality. The thermal printer head is probably dirty, if
part of letters is not printed distinctly. Please follow steps below to clean the printer head.
Note: If the dust is not cleaned in time, it will lead to defective cooling. High-quality thermal paper
is able to reduce the possibility of polluting the printer head, and almost no need to clean it.
(1) Open the printer cover and remove the paper if exists.
(2) Clean the printer head with a cotton swab moistened with alcohol solvent.
(3) Clean the platen roller and paper end sensor with cotton swab moistened with water.
(4) Insert a paper roll and close the printer cover.
Attention: Do not touch the thermal printer head.
Thermal printer head