Acom M47 User manual

User’s Guide
www.acom.com
M47

M47 User’s Guide - Page 2
Contents
Basic Operations ����������������������������������������������������� 9
Front View ...........................................................9
Rear View ...........................................................10
Internal View ........................................................11
Control Panel Buttons................................................12
Control Panel Display/Lights ..........................................13
The LCD Display.....................................................13
Print Mode .......................................................13
Menu Mode ......................................................13
Power Save Mode ...................................................14
Exiting the Power Save Mode......................................14
Cancelling a Print Job ................................................14
At the Printer .....................................................14
At the Computer..................................................14
Print Media �����������������������������������������������������������15
Paper Exit Paths .....................................................15
Top Exit Path .....................................................15
The Rear Exit Path ................................................16
Loading Standard Paper..............................................17
Usable Media .......................................................21
Custom Sizes .......................................................22
Conguring Custom Sizes .........................................23
Special Media Types .................................................24
Transparencies ......................................................25
Loading Transparencies ...........................................25
Envelopes...........................................................29
Loading envelopes................................................30
Labels ..............................................................33
Unusable Media .....................................................37
Automatic Tray Selection .............................................38
Advanced Media Control .............................................39
Auto Tray Change.................................................39
Media Check .....................................................39
Express Print .....................................................39
Storing and Handling Media ..........................................40
To Prevent Paper Curling when Printing.............................40
Menu Mode�����������������������������������������������������������41
Navigating the Printer Menu ..........................................41
Printing a Menu Map .................................................41
Basic Menu Structure ................................................42
Explanation of Menu Items ...........................................43
USB Drive Menu..................................................43
Print Jobs Menu ..................................................43
Conguration\ Page Counts Menu ....................................44
Conguration\ Supplies Life Menu .................................44

M47 User’s Guide - Page 3
Conguration\ Network Menu......................................44
Conguration\ System Menu ......................................45
Information Menu.................................................45
Menus\ Tray Conguration Menu...................................46
Menus\ Sys Cong Menu..........................................49
Admin Menus ....................................................50
Admin\ Network Menu ............................................51
Admin\ Print Menu................................................52
Admin\ PCL Emulation Menu ......................................53
Admin\ FX Emulation Menu........................................54
Admin\ Parallel Menu .............................................54
Admin\ Serial Menu ...............................................55
Admin\ USB Menu................................................56
Admin\ Date & Time Menu.........................................56
Admin\ User Flash Menu ..........................................57
Admin\ Disk Menu ................................................58
Admin\ Compact Flash Menu ......................................59
Admin\ Spooling Menu ............................................59
Admin\ Job Accounting Menu .....................................60
Admin\ Change Password Menu ...................................60
Admin\ Maintenance Menu ........................................60
Print Features ��������������������������������������������������������61
Printing PDF Files From a USB Flash Drive.............................61
Printing a Job Stored in Memory ......................................63
Storing a Job in the Printer ........................................64
Retrieving a Document for Printing .................................64
Deleting a Stored Document.......................................65
Printing on Banners ..................................................66
Loading Banner Paper ............................................66
Direct Printing of PDF Files ...........................................69
Printing a PDF File ................................................69
Printing via Electronic Mail / E-mail Printing ............................70
Environment Settings for E-mail Printing ............................70
Attachments That Can Be Sent ....................................71
Sending E-mails .....................................................71
Points to Note When Sending E-mails ..............................72
Barcode Printing.....................................................73
Internal Bar Codes................................................73
Supported Software-Generated Bar Codes .........................73
Driver-Set Print Features ����������������������������������������������74
Manual Feed from Tray 1 .............................................74
Collating ............................................................74
2-Sided Printing/Duplex ..............................................75
Cover Sheet.........................................................75
Fit to Page ..........................................................75
N-up Printing (Multiple Pages to a Single Sheet) ........................76
Finishing ............................................................76
Poster Printing.......................................................76

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Job Offset...........................................................77
Print Quality .........................................................77
Font Substitution ....................................................77
Watermark ..........................................................78
Troubleshooting ������������������������������������������������������79
Paper Jams .........................................................79
Paper Jams Inside Cover A ...........................................80
Removing Jams Inside the Paper Tray(s) ...............................84
Paper Jams Inside Cover B ...........................................87
Paper Jams Inside Cover C: Duplex Unit...............................89
Paper Jams Inside Cover D: Offset Catch Tray .........................91
When Problems Occur ...............................................92
When the Print Quality is Poor ........................................98
Error Messages (alphabetical order) ................................. 101
Network Related Problems ......................................... 106
Using TCP/IP................................................... 106
For Windows NT 4. 0/Windows 2000/Windows XP ................ 108
Using Printer Web Page ......................................... 109
E-Mail Related Problems ........................................... 111
Routine Maintenance ����������������������������������������������� 112
Replacing the Drum/Toner Cartridge................................. 112
Replacing the Drum/Toner Cartridge ............................. 113
Printing Reports/Lists .............................................. 118
Checking the Printer Status via E-mail ............................... 119
About Mail Notice Service ....................................... 119
Settings for Mail Notice Service .................................. 119
Setting the E-mail Environment (at this Printer) .................... 120
Cleaning the Printer’s Exterior....................................... 121
Cleaning the Printer’s Interior ....................................... 123
Cleaning the Feed Rollers .......................................... 123
Procedure for Removing and Cleaning the Feed Rollers............ 124
First, Clean the Rollers Inside of Printer........................... 125
Next, Clean the Tray Rollers ..................................... 128
If you have Optional Tray(s) installed, Clean
the Tray Module Roller(s) ...................................... 130
When Moving the Printer ........................................... 132
Appendix A ��������������������������������������������������������� 135
PCL Emulation Symbol Sets ........................................ 135

M47 User’s Guide - Page 5
Copyright Information
Copyright © 2011 by ACOM Solutions Inc.. All Rights Reserved
Document Information
M47 User’s Guide
Disclaimer
Every effort has been made to ensure that the information in this document
is complete, accurate, and up-to-date. The manufacturer assumes no
responsibility for the results of errors beyond its control. The manufacturer
also cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the applicability of
the information in it. Mention of software products manufactured by other
companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate
and helpful as possible, we make no warranty of any kind, expressed or implied,
as to the accuracy or completeness of the information contained herein.
Parts of this guide are subject to change without prior notice.
The most up-to-date drivers and manuals are available from the web site: http://
www.acom.com
Trademark Information
ACOM are registered trademarks of ACOM Solutions Inc..
Adobe, PostScript and PostScript 3 are trademarks of Adobe Systems
Incorporated.
Mac OS, EtherTalk and TrueType are trademarks of Apple Computer, Inc.,
registered in the U.S. and other countries.
Microsoft, MS-DOS, Windows NT and Windows Server are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Other product names and brand names are registered trademarks or trademarks
of their proprietors.

M47 User’s Guide - Page 6
Precautions
Data Loss in Hard Disk/Compact Flash Disk
Saved data may be lost if the hard disk/compact ash in the printer breaks down
due to external shocks or if the power is accidentally cut off in a manner not
following the methods listed in this guide or other documentation. ACOM is not
responsible for such data loss and any consequence caused by such data loss.
Damage Related to Computer Virus
ACOM is not responsible for any breakdown of units due to infection of
computer virus.
Class I Laser System
This product is a “Class I Laser System” that does not emit dangerous laser
beam.
■Operate the printer according to the instructions in this guide.
■Do not carry out any operation not mentioned in the guide. Otherwise, it may
lead to unforeseen accident or printer breakdown.
Important!
• Never attempt any procedure on the printer that is not specically
described in this guide.
• Unauthorized operation can cause faults or accidents.
• ACOM is not liable for any problems resulting from unauthorized
operation of the equipment.

M47 User’s Guide - Page 7
General Conventions
■“Computer” refers to both the personal computer and workstation.
■[ ]
Indicates items displayed on the computer and the printer control panel. Also
indicates the title of printed reports/lists from the printer.
■< >
Indicates items such as hard buttons and indicators on the keyboard and
printer.
Important!, Notes, Cautions, Warnings
Important!
• Indicates important information which you should read.
Note
• Indicates additional information on operations or features.
CAUTION
• Indicates instructions which you should follow to avoid damage to the
printer.
WARNING
• Indicates instructions which you should follow to avoid possible injury.

M47 User’s Guide - Page 8
Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties
of nes or imprisonment may be imposed on those found guilty. The following
are examples of items that may be illegal to copy or print in your country.
■Currency
■Bank notes and checks
■Bank and government bonds and securities
■Passports and identication cards
■Copyright material or trademarks without the consent of the owner
■Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or
accuracy. In case of doubt, contact your legal counsel.

M47 User’s Guide - Page 9
Basic Operations
Front View
1 Default output tray (pages exit print side down)
2 Control panel
3 Ventilation hole (do not block)
4 Tray 1, 150 sheets
5 Tray 2, 550 sheets
6 Paper meter (amount of paper left in Tray 2)
7 Power switch
8 Paper stopper for letter or A4 paper
9 Host USB Port

M47 User’s Guide - Page 10
Rear View
1 Power cord connector
2 Parallel connector
3 Network connector
4 USB connector
5 Serial connector
6 Duplex unit connector
7 Ventilation holes

M47 User’s Guide - Page 11
Internal View
1 Drum/toner
cartridge
Contains the toner and the photosensitive drum.
2 Transfer roll
cartridge
Transfers the toner image on the surface of the
photosensitive drum to the paper.
3 Fuser unit Fixes the toner on the paper. Do not touch this when
using the printer as it is hot.

M47 User’s Guide - Page 12
Control Panel Buttons
No� Button Description
1 <Enter> Print mode: press to enter the menu mode. Menu
mode: press to select the currently displayed menu
item.
2 Up Arrow Print mode: press to enter the menu mode. Menu
mode: Press to navigate up in the menu screen listings
3 <Back> Menu mode: press to go up one level in the menu, or
press repeatedly to exit the menu.
4 Down Arrow Menu mode: press to navigate down in the menu
screen listings.
5 <On Line> Press to switch back and forth between on-line (Ready
to Print) and Off-line status. When Off-line, the machine
cannot receive data or process printing.
6 <Cancel> Print mode: press to cancel printing. Menu mode:
press to exit Menu Mode.
7 <Help> Press for more information regarding error messages
on line 5 of the display.
8Keypad, for making alphanumeric entries.

M47 User’s Guide - Page 13
Control Panel Display/Lights
No� Name Description
1 LCD display Displays the setting items, machine status, and
messages.
2 <READY> light When lit, the printer is ready to receive data.
3 <ATTENTION> light When lit, operator intervention is required.
4 Host USB Port For printing from an optional USB Flash Drive
The LCD Display
Print Mode
The following contents are shown on the screen in print mode.
■Current printer status
■Port receiving data (USB, Net, LPT or Serial)
■Driver (PCL, PS or XL)
■Toner Status bar.
Menu Mode
For conguring settings related to the printer. This screen appears when you
press the <Enter> button. For more information on the menu mode, see page
41.

M47 User’s Guide - Page 14
Power Save Mode
This printer is equipped with a Power Save mode to reduce power consumption
when it is left idle. The default time from last print activity until the printer enters
Power Save mode is 5 minutes. This time can be changed using the printer
menu (see page 49).
A message appears on the operator panel indicating Power Save Mode. Power
consumption during Power Save mode is 10 Watts or less.
Exiting the Power Save Mode
The printer automatically exits from Power Save mode once it receives data or if
any key on the operator panel is pressed.
The time required to exit from Power Save mode to a print-ready status is about
10 seconds.
Cancelling a Print Job
At the Printer
Press <CANCEL>, then press <ON LINE>.
Note
• Pages being printed at the moment will continue to be printed.Pages
being printed at the moment will continue to be printed.
At the Computer
Double-click the printer icon at the bottom right of the taskbar in Windows.
In the window which appears, click the document name that you wish to delete,
and press <Delete> on your keyboard.

M47 User’s Guide - Page 15
Print Media
Paper Exit Paths
Before sending a job to the printer, make sure you have the correct exit path
engaged.
Top Exit Path
The default path is the top exit bin (1). Printed pages exit face down.

M47 User’s Guide - Page 16
The Rear Exit Path
Always use the rear exit path for special media such as labels, card stock,
envelopes, etc. This provides the straight-through path needed to prevent
curling and jams.
Printed documents exit face up.
To use the rear exit, be sure the exit lever (1) is pushed up and the extension tray
(2) is pulled out.
See page 24 for more information.

M47 User’s Guide - Page 17
Loading Standard Paper
Examples of paper which works well with this product:
Paper name Weight Paper type
FX P 17 lb. US Bond (64 g/m2) Plain
Xerox 4024 20 lb. US Bond (75 g/m2, or 80 g/m2) Plain
Xerox 4200 20 lb. US Bond (75 g/m2) Plain
1. Pull the tray out and place it on a at surface.
2. If installed, remove the lid.

M47 User’s Guide - Page 18
3. If the base plate of the paper tray is raised, push it down.
4. When loading paper longer than A4 size, slide the left and right lock tabs in
the paper tray outwards to unlock them.

M47 User’s Guide - Page 19
5. Hold the grip of the paper tray and pull its extendable part to the front until
it reaches its maximum.
6. Squeeze the length guide and slide it to the desired paper size (1). Squeeze
the right width guide and slide it to the desired paper size (2).

M47 User’s Guide - Page 20
7. Load the paper with the side to be printed facing up and with all four
corners aligned.
Important!
• Align the right width guide with the paper width correctly. If the right width
guide is not in place, this may cause paper jams.
• Do not load paper exceeding the maximum ll line or the maximum
capacity allowed.
8. Firmly close the lid of the paper tray and push the tray completely into the
printer.
Important!
• If the lid is not rmly closed, the paper can become misaligned.