Acond PRO-N User manual

HEAT PUMP
AIR / WATER
WITH REGULATION
ACOND® THERM
OPERATING MANUAL
Software version 140.1 and 140.2
In short:
To turn the heat pump on / off:
•If the symbol is on the display and the room temperature is not
displayed, the heat pump is switched off.
•Press and hold the rotary button on the room unit for about 7s. The heat pump is
switched on, the display shows the room temperature.
•When the heat pump is switched on, pressing and holding the rotary button (7s)
switches the heat pump off.
To set the room temperature:
•Press the rotary button.
•The desired indoor temperature flashes on the display.
•Turn the button to the right to increase the desired room temperature by 0.5 °C, turn
the button to the left to decrease it.
•Press the rotary button again and the display will display the room temperature
again.
•For more information, see chapter 3.1.5 on page 15.
To determine the outdoor temperature:
•Turn the button to the right and the outdoor temperature will be displayed for 5s.
To determine the temperature of service water (TUV):
•Turn the button to the left and the water temperature (if fitted) will be displayed for
5s.

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1. EXPLANATION OF SYMBOLS, DOCUMENTATION
VALIDITY................................................................2
1.1 Used symbols ............................................................. 2
1.2 Documentation validity.............................................. 2
2. IMPORTANT INFORMATION............................2
2.1 Safety......................................................................... 3
2.1.1 Personal protective equipment ........................... 3
2.1.2 Fire safety equipment.......................................... 3
2.1.3 Device treatment................................................. 4
2.1.4 Installation and maintenance .............................. 4
2.1.5 Risk of death by electric shock............................. 5
2.1.6 Danger of injury due to icing ............................... 5
2.2 Service inspections and maintenance......................... 5
2.2.1 System modifications........................................... 6
2.3 Damage protection..................................................... 6
2.3.1 Water quality and volume ................................... 6
2.3.2 Stainless steel water tanks................................... 6
2.4 Technical specifications .............................................. 8
2.4.1 Operating conditions of the ACOND heat pump 10
2.5 Description of heat pump operation ........................ 11
2.5.1 Heating .............................................................. 11
2.5.2 Defrosting .......................................................... 11
2.5.3 Adverse climatic conditions ............................... 12
2.5.4 Summer/winter switching ................................. 12
3. HEAT PUMP CONTROL .................................12
3.1 Heat pump control via indoor control unit ............... 13
3.1.1 RCM2-1 indoor control unit............................... 13
3.1.2 Meaning of individual symbols of the RCM2-1
control unit panel............................................................. 13
3.1.3 Basic view .......................................................... 14
3.1.4 To turn the heat pump on / off:......................... 14
3.1.5 How to set the desired room temperature........ 15
3.1.6 How to Determine Outdoor Temperature ......... 15
3.1.7 How to Detect and Change service water
Temperature..................................................................... 15
3.1.8 How to set the end of heating temperature...... 15
3.1.9 Display, Fault Confirmation................................ 16
3.1.10 Entering heat pump parameters................... 16
3.2 Control via web interface ......................................... 17
3.2.1 Heat pump internet connection......................... 17
3.2.2 Login to the system............................................ 17
3.2.3 Start page........................................................... 21
3.2.4 Meaning of pictograms (symbols)...................... 22
3.2.5 Setting Values.....................................................23
3.2.6 Opting ................................................................ 25
3.2.7 Control mode selection...................................... 25
3.2.8 Solar panel .........................................................26
3.2.9 Swimming pool .................................................. 27
3.2.10 Fault display .................................................. 27
3.2.11 Time plans .....................................................28
3.2.12 Information, HDO selection........................... 31
3.2.13 Equipment.....................................................32
3.2.14 Periods........................................................... 32
3.2.15 Hours of operation ........................................ 33
3.3 Earth / water heat pump, GENIUS! (Z and ZG models)
33
4. ALARMS, FAULTS AND TROUBLESHOOTING.. 33
4.1 Fault acknowledgement........................................... 33
5. REGULAR CHECKS ........................................ 37
5.1 Inspection of intake and exhaust grilles and openings
37
5.2 Checking the cooling circuit...................................... 37
5.3 Operation control..................................................... 38
5.4 Pressure control in the heating system..................... 38
5.4.1 System and expansion vessel pressure control
procedure.........................................................................38
5.5 Cleaning filters in the heating system....................... 39
5.5.1 Filter cleaning process .......................................40
5.6 Ventilating the system.............................................. 40
5.7 Magnesium anode check.......................................... 41
5.7.1 Anode Check (Replace) Procedure..................... 41
5.8 Safety valve.............................................................. 41
6. LIQUIDATION ............................................... 42

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7. TECHNICAL INFORMATION IN ACCORDANCE
WITH COMMISSION REGULATION (EU) NO
813/2013 ............................................................42
8. LINKS........................................................... 45

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Operation manual 2
1. Explanation of symbols, Documentation validity
1.1 Used symbols
Important information not including either hazards posed to persons or material
valuables are indicated in white text and highlighted in blue. They are separated
from text by commas above and below it.
Warning remarks in the text are indicated by a red warning triangle with a white
exclamation point and enclosed by a frame.
1.2 Documentation validity
The instructions specified herein are valid for ACOND PRO® air/water heat pumps with
ACOND® THERM regulation with SW versions 140.1x a 140.2x.
If these instructions are not followed during installation, operation and maintenance, then the
obligations of ACOND a.s. stemming from the terms of the warranty shall cease to apply.
ACOND a.s. hereby reserves the right to make changes to any parts of the documentation and
specifications without prior notice.
© 20/04/2021 Copyright ACOND a.s.
2. Important information
If the system is not used in winter or cannot be started due to operational
reasons (e.g. due to a serious malfunction) and is not filled with
antifreeze, water must be drained from the heating system, otherwise
there is a risk of frost damage to the system.
!! Do not disconnect the heat pump from the power supply for a longer
period (several days)!!
Back-up battery may be discharged, control software may be deleted and
data may be lost. Any trip of the technician will be charged according to
the current price list of Acond a.s.

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The equipment must not be operated by persons with reduced mental abilities
or lack of experience and knowledge (including children) unless under the
supervision of instructed persons responsible for their safety.
2.1 Safety
•Operation of the equipment is safe when properly used.
•The design and set-up of the equipment complies with the relevant DIN/VDE regulations.
•Every person working on the machine must read, understand and follow the relevant
instructions before starting work.
•Any person performing work on the equipment must comply with locally applicable
occupational safety and other safety regulations. This applies in particular to the use of
personal protective clothing.
2.1.1 Personal protective equipment
Every person performing maintenance, repair and recuperation must wear
protective gloves and eye protection.
2.1.2 Fire safety equipment
The equipment is safe under normal conditions. In the event of unforeseeable circumstances
and improper operation of the equipment, its damage and fire may occur. In order to extinguish
a fire, it is necessary to use extinguishers suitable for extinguishing electrical equipment, i.e.
•Powder extinguisher
•Foam extinguisher
•Gas extinguisher
Attention, unit contains flammable coolant!
In case of coolant leakage, disconnect the device from the power supply
and contact service!

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Attention, unit contains flammable coolant!
In case of fire, disconnect the device from the power source and call 112!
Handling open flame near the outdoor unit is prohibited!
2.1.3 Device treatment
Do not use chlorine on stainless steel surfaces and avoid abrasive materials and
wires!
Stainless steel surfaces can be treated:
•Special preparations for stainless materials that polish and protect the surface
•Detergent can be used for degreasing
Due to the risk of damage to the heat pump casing, do not use any spray types
in its vicinity. This applies in particular for:
• Solvents
• Chlorine cleaning products
• Paints
• Adhesives
2.1.4 Installation and maintenance
•Follow applicable local regulations.
•Install the heat pump only in the outdoor environment or in machine rooms that comply
with ČSN EN 378-3!
•Do not install heat pumps in ventilation systems!
•Do not narrow or stop the directing air sides of the heat pump!
•Never start the heat pump if the fan cover is removed!
•Installation, maintenance and repairs must only be carried out by authorised technicians
(see chapter 8 Links)

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2.1.5 Risk of death by electric shock
•Disconnect the mains voltage completely and take precautions against accidental
switching on before opening the heat pump or before working on electrical parts.
•Only instruct a professional electrician to carry out work electrical connections and work
on electrical parts.
•Follow the relevant EN, VDE or locally applicable safety regulations when installing and
performing electrical work.
2.1.6 Danger of injury due to icing
At the air outlet of the heat pump, the air temperature is within the approximate
range of 5° C below the surrounding temperature, and therefore the surrounding
area may be icy and slippery. Therefore, install the heat pump in a manner that
does not allow the out flowing air to interfere with pedestrian paths.
2.2 Service inspections and maintenance
The operator is responsible for the safety and environmental flawlessness of the
heat pump. If the refrigerant leaks from a leaking place, it may cause personal
injury or damage to the environment.
If you detect a leak that leaks refrigerant, disconnect the heat pump from the mains and secure
it against accidental switching on (e.g. written warnings at the circuit breaker). Inform customer
service.
RISK OF INJURY! Only authorised refrigeration technicians may work on the
refrigerant circuit, see chapter 8 Links

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2.2.1 System modifications
Before you change the settings of the control computer, first find out what these
changes mean!
Do not make design changes that could affect the safe operation of the heat
pump!
Only authorised technicians may make modifications to the following components:
•Heat pump unit
•Refrigerant and water piping, power supply
2.3 Damage protection
Never insert foreign objects into the external unit of the heat pump! The
heat pump operates in intermittent automatic operation, the fan operates
at high speed and may be pose risk of injury.
2.3.1 Water quality and volume
All water (including domestic hot water) must meet the parameters for drinking water according
to ČSN 252/2004 Coll., however, in addition, the maximum total hardness must be less than
1.25 mmol/l, the chloride content below 85 mg/l and the pH in the range of 6.8 to 8.0.
Model
PRO-N
PRO-R
Volume of water in the heat pump
[l]
1.45
2.7
Table 1 Volume of water in the equipment
2.3.2 Stainless steel water tanks
The Acond heating system can be fitted with a stainless steel container designed for
accumulation of domestic hot water or a stainless steel hot water storage tank (hereinafter
referred to as the containers). Although these are stainless steel containers, they are not
maintenance-free! Instructions for installation and maintenance of the vessels are given in the

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documentation of the accumulation vessel, service water storage tanks, which is part of the
supply of the vessels.
The tanks are designed for accumulation of domestic hot water and as drinking
water storage tanks. For water requirements, see 2.3.1 Water quality and
volume.
The container shall not be put into service and operated without a fully functioning safety
valve. The maximum possible operating pressure of the vessel is 0.6 MPa.
Occasional leakage of water from the safety valve during hot water heating is a
normal phenomenon caused by thermal expansion of water. Permanent leakage
of water indicates a defective safety valve and causes large energy losses.
If the system is equipped with full service water heating and the service water
tank is not filled with water, it is necessary to disconnect the service water
circulation pump from the power supply, otherwise it may be damaged!!

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2.4 Technical specifications
The following specifications and performance parameters are for the average climate and for
the unit with clean heat exchangers!
Model
PRO-N
PRO-R
Feeding voltage code; circuit-
breaker*) **)
3~N/PE/400V/50Hz; B16A
3~N/PE/400V/50Hz; B20A
Outdoor unit’s voltage code; circuit-
breaker*) **)
1~N/PE/230V/50Hz; B16A
3~N/PE/400V/50Hz; B16A
Maximum current of outdoor unit [A]
13
12
Starting current [A]
5
5
Protection class
IP44
IP44
Dimensions (HxWxD) [mm]
730x1127x498
1070X1426x557
Pump weight [kg]
115
195
Coolant
R290
R290
Coolant weight [kg]
1.35
2.75
Maximum allowable pressure- high
pressure side [bar]
26
26
Maximum allowable pressure- low
pressure side [bar]
26
26
Acoustic power at A7/W55 [dB (A)]
48,4±1,5
49.3 1.5
Air temperature limit range [°C]
-22 to 35
-22 to 35
Water temperature limit range [°C]
20 to 70
20 to 70
Minimum water flow [m3/h]
0.5
0.5
Maximum water flow [m3/h]
3
3
Table 2 Technical specifications
*) Comply with local regulations.
**) This may vary depending on bivalent resources.
Model
PRO-N
PRO-R
Heating capacity A7/W35 [kW]
3.28
6.77
COP A7/W35 [1]
4.9
5.22
Heating capacity A2/W35 [kW]
2.74
5.7
COP A2/W35 [1]
4.31
4.49

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Heating capacity A7/W55 [kW]
3.87
7.41
COP A7/W55 [1]
3.28
3.29
Table 3 Performance parameters of nominal conditions EN 14 511
Model
PRO-N
PRO-R
Heating capacity A12/W27 [kW]
1.81
4.05
COP A12/W27 [1]
6.27
7.11
Heating capacity A7/W27 [kW]
1.63
3.81
COP A7/W27 [1]
5.55
6.33
Heating capacity A2/W30 [kW]
2.54
5.46
COP A2/W30 [1]
4.94
5.03
Heating capacity A-7/W34 [kW]
4.17
9.23
COP A-7/W34 [1]
3.14
3.24
Heating capacity A12/W34,8 [kW]
1.76
3.88
COP A12/W34,8 [1]
5.36
5.92
Heating capacity A7/W36 [kW]
1.60
3.52
COP A7/W36 [1]
4.41
4.97
Heating capacity A2/W42 [kW]
2.48
5.53
COP A2/W42 [1]
3.74
3.87
Heating capacity A-7/W52 [kW]
4.08
9
COP A-7/W52 [1]
2.38
2.5
SCOP W35 [1]
4.74
5.05
SCOP W55 [1]
3.68
3.93
Table 4 Performance parameters, equithermal regulation
Model
PRO-N
PRO-R
A7/W35
Fan speed [1/min]
320
337
Water flow [m3/h]
0.58
1.19
Pressure difference [kPa]
-2.93
-3.83
A2/W35
Fan speed [1/min]
320
337
Water flow [m3/h]
0.48
0.99
Pressure difference [kPa]
-2.07
-2.7
A7/W55
Fan speed [1/min]
320
337

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Water flow [m3/h]
0.42
0.81
Pressure difference [kPa]
-1.32
-1.73
Table 5 Flows for nominal conditions according to EN 14 511
2.4.1 Operating conditions of the ACOND heat pump
For the heat pump to function correctly, the conditions set out in this paragraph
shall be met. If they are not met, auxiliary heating bars will be attached, or the
heat pump will be completely shut down and heating will only be done with
heating bars.
•The temperature of water returning from the system must be min. 20°C. At a lower
temperature of the reverse (e.g. when the heat pump first approaches or after a longer
shutdown and start-up in a cold object), auxiliary heating bars will be started at the same
time as the heat pump.
•The minimum room temperature set is related to the minimum reverse temperature
condition. For systems without a storage tank, the minimum adjustable value is 15°C, for
systems with a storage tank, the desired temperature of the heated object may be lower
(anitfreeze – at least 10°C).
•The control maintains the set temperature in the room with a tolerance of +/- 0.5°C. The
regulation will stabilize after a significant intervention within 24 hours for underfloor
heating, or within 12 hours for a system equipped with radiators. Significant interference
with the regulation is considered to be a change in the desired temperature in the room
by more than 1.5°C, switching on the system, failure of one of the temperature sensors,
change in the type of regulation, etc.
•At lower outdoor temperatures, the auxiliary heating rod will be attached, or the heat
pump will be switched off and all installed heating rods will be switched on if the heat
pump power is insufficient.
•In the summer, at high outdoor temperatures (>28°C), a fault A01 - high pressure may
occur during service water heating. In this case, we recommend lowering the desired
service water temperature.
•For the proper function of the AcondTherm control, the heating system in the room with
the spatial thermostat must not be equipped with thermostatic heads or other superior
regulation. If this is not observed, we recommend using the Equitherm or Standard
regulation (see chap. 3.2.6 on page 25).

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2.5 Description of heat pump operation
2.5.1 Heating
ACOND® is a heat pump that generates heat energy for the house according to current needs.
Hot water is heated continuously, or according to the service water heating schedule. In the
event of an increase in the average outdoor temperature (average over 3 days, temperature
measured in the morning, noon and evening) above the value of “End of heating”, the heating
of the house will be stopped.
When a very cold object is heated, the auxiliary heating bar (so-called bivalent
heater) is switched on. When the reverse temperature rises from the system
above 21°C, the heat pump runs according to the set type of regulation (see
chap. 3.2.7 on page 25).
2.5.2 Defrosting
During operation, the air heat exchanger (evaporator) is cooled by a pre-cooled cooling
medium and covered with frost due to the humidity of the outside air. Therefore, an automatic
function for defrosting the air heat exchanger is activated when the ACOND® heat pump is
running.
The defrost sequence starts when the evaporator temperature of the outdoor unit falls below
the set value. The four-way valve in the refrigerant circuit switches the refrigerant flow direction
and the fan stops. The warm coolant does not heat the condenser (plate/tubular exchanger),
but on the contrary warms up the frost on the air heat exchanger. This process ends when the
evaporator temperature reaches the set temperature. The four-way valve switches back the
coolant flow direction and the heat pump recreates the heat energy for the heating system.
During defrosting, the coolant flow direction changes, the air heat exchanger
becomes a condenser and the condenser for heating the heating system
becomes an evaporator. For a short time there is a change in the sound of the
heat pump, which is caused by switching the direction of coolant flow and
changing the pressure conditions in the coolant circuit.
When defrosting the evaporator, heat energy is drawn from the heated heating system of the
house. A storage tank is used to compensate for temperatures.

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For proper defrosting of the outdoor unit, the minimum return water temperature
and the minimum temperature in the accumulation tank are set at 20°C
2.5.3 Adverse climatic conditions
With very long lasting high air humidity and temperatures just below zero, the grid and
surroundings in the fan can be frozen. It's not a malfunction, it's a physical phenomenon. It may
be necessary to temporarily stop the heat pump with the main circuit breaker and remove the
frost very carefully mechanically.
2.5.4 Summer/winter switching
In summer, the heat pump switches on when the system is equipped with:
•service water heating and the service water temperature drops below the set value
•an accumulation vessel enabling service water preheating, and the variant of preheating
in summer is selected - then the temperature in the accumulation vessel is maintained
at 45 °C.
The summer/winter mode is switched according to the set average outdoor
temperature. The average outdoor temperature is calculated as the average of
the morning, noon and evening outdoor air temperatures over the past 3 days.
3. Heat pump control
Control of the heat pump is possible:
1. using an internet browser via www.acond.cz in the case of connection of the heat pump
control to the Internet – chapter 17
2. via direct connection at the installation site in the local network - chapter 3.2.2.3
3. through the indoor unit in the reference room - chapter 13

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3.1 Heat pump control via indoor control unit
3.1.1 RCM2-1 indoor control unit
The RCM2-1 indoor control unit is used to display and set the room
temperature, to display the status of the heat pump and the outdoor
temperature.
Warning! The indoor control unit must be placed on the wall in such a way
that it is freely accessible – i.e. it must not be covered by furniture,
curtains, blinds etc. In case of obstruction, there is a risk of deterioration
of the temperature control in the room and the associated higher heating
costs.
3.1.2 Meaning of individual symbols of the RCM2-1 control unit panel
RCM2 - 1
Symbol
Description
Automatic mode
Heat pump mode
Bivalent heater mode
4
Cooling mode (if installed)
If the room temperature is not displayed,
it indicates off mode.
If the symbol flashes, the system
switches on or off.
If the displayed temperature in the place
and the symbol is lit, the more
expensive electricity tariff is valid
Outdoor temperature reached heating
end parameter - summer operation
8
If there is a fault on the device, the error
number flashes on the display instead of
the temperature in the room and in the
right corner A – alarm, or P –
temperature sensor failure.
If there is no error, displays regulation
type - A (= AcondTherm)/E (=
Equitherm)/S (= Standard)

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RCM2 - 1
Symbol
Description
Active when entering indoor temperature
H
The letter H in the upper right corner -
control unit in fault, restart the
system. If persistent, call service
Holiday Scheme by Schedule
Outdoor temp displayed
The desired room temperature is
currently governed by the schedule
Flashes when the desired room
temperature or one of the parameters
can be changed
degrees Celsius
Circulation pump
Outdoor unit shutdown
domestic hot water;
Bivalent heater on
Entering parameters – service water
temperature, regulation type, operation
mode.
Manual regime
Circulating pump plate heat exchanger
Outdoor unit fan
Outdoor unit compressor
3.1.3 Basic view
The display shows the current room temperature, the SYMBOL °C and one of the other
symbols, the meaning of which is described in chapter 3.1.2).
3.1.4 To turn the heat pump on / off:
If the symbol is on the display and the room temperature is not displayed, the
heat pump is switched off.
After briefly pressing the rotary button, the room temperature is displayed for 5s.

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Press and hold the rotary button on the room unit for about 7s. The heat pump is switched on,
the display shows the room temperature.
When the heat pump is switched on, pressing and holding the rotary button (7s) switches the
heat pump off.
3.1.5 How to set the desired room temperature
Press the rotary button to set the desired room temperature. The display shows the desired
indoor temperature, flashes the symbol and symbol . Turn the button to the right to
increase the desired room temperature by 0.5 °C, turn the button to the left to decrease it.
When the rotary button is pressed again, the display returns to the basic display.
Note: The display automatically returns to the basic display after 1 minute of inactivity.
The regulation normally maintains the set temperature in the room with
tolerance +/- 0.5°C. This tolerance is exceeded only in exceptional cases
(e.g. after restarting the system, after changing the desired temperature, after
ventilation, etc.).
3.1.6 How to Determine Outdoor Temperature
In the basic view, turn the button to the right. A value is displayed for 5 seconds indicating the
outside temperature and the thermometer symbol flashing. After 5 seconds, the display returns
to the basic display. The temperature is displayed even when the heat pump is switched off.
3.1.7 How to Detect and Change service water Temperature
In the basic view, turn the button to the left. A value indicating the service water temperature
and a flashing tap symbol are displayed for 5 seconds. After 5 seconds, the display returns to
the basic display. The temperature is displayed even when the heat pump is switched off.
If you want to change the desired service water temperature, turn the button to the left in the
basic view. After displaying the current service water temperature, press the rotary button – the
desired service water temperature will appear and by rotating right/left you can change its
value. Press again or after 1 minute of inactivity to save the new value and return the spatial
thermostat to the basic view.
3.1.8 How to set the end of heating temperature
In the basic view, turn the button to the right. After displaying the outdoor temperature, press
the rotary button – the temperature reading “End of heating“ will appear, which you can use the

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rotary button to the right/change to the left. Press again or after 1 minute of inactivity to save
the new value and return the spatial thermostat to the basic view.
If the average outdoor temperature (average 3 days) exceeds the value “End of heating“, the
heat pump switches to summer mode and heats only service water (if fitted). If the average
outdoor temperature is lower than the "End of Heating“, winter operation will be set and the
heat pump will maintain the specified room temperature (see chap. 3.2.4.1 on page 23).
3.1.9 Display, Fault Confirmation
If a malfunction occurs on the heat pump, the display will show in the upper right corner the
symbol ERROR and the character for the malfunction (P – malfunction of temperature sensors,
A – errors (alarms) of the system). Instead of room temperature, the two-digit number
indicating the fault index flashes. The fault must be confirmed by a short press of the rotary
button.
Notes: For more information on faults, see chap.4 Alarms, faults and
troubleshooting
3.1.10 Entering heat pump parameters
Press the rotary wheel 7 times in a row to enter the heat pump parameters. The
parameter input mode is indicated by a permanently lit symbol on the
display.
After entering the parameter input mode, the code of the entered parameter appears on the
display or a blinking symbol displaying a specific parameter (see Table 6). Rotating the wheel in
any direction changes both the parameter code and the precision symbol.
Code in
menu
Flashing symbol
Description
0 1
Entry of service water temperature
0 2
1, 2, 3 or 4
Heat pump operation mode (aut/TČ/biv/chl, see chap. 25
on page 25)
0 3
8
Type of regulation (AcondTherm, Equitherm, Standard,
description of regulation types see chap. 3.2.6 on page
25)

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Code in
menu
Flashing symbol
Description
0 4
Domestic hot water temperature when controlling
Standard (manual input)
Table 6 Heat pump parameters to be entered by the spatial unit
After pressing the rotary wheel, the parameter value is displayed, the symbol and
the corresponding symbol marking the active parameter flash. By turning the wheel it is
possible to change the parameter value, short press to save the changed value, the symbol
stops flashing and the system returns to the parameter selection. Long press will
end parameter entry, the Basic view will be restored (see 3.1.3 Basic view).
3.2 Control via web interface
3.2.1 Heat pump internet connection
The connection of the heat pump to the Internet will be made by a service technician during the
installation of the heat pump or later via the Acond service telephone line ([phone]).
Users access a web server with a heat pump database when logging in. Connection speed
varies depending on the number of simultaneously logged in users.
The heat pump is assigned a fixed IP address during installation at the
customer's premises, therefore, when replacing the router or modem in the
home network, make sure to maintain the original address space. Any service
call due to reconfiguration of the IP address of the heat pump will be charged
according to the valid Acond price list.
3.2.2 Login to the system
3.2.2.1 Via website www.acond.cz:
Enter the address in the address bar of your web browser (Google Chrome, Firefox, Internet
Explorer, etc.):
www.acond.cz
Confirm with ENTER to display the Acond website (see Figure 1).

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Click the ACONDTHERM LOGIN tile in the lower-right corner and the login table page appears,
see Figure 2.
Type your login name in the Username field.
Type your password in the Password field.
Figure 1 Website of Acond a.s. with login to the heat pump (longitudinal tile at the
bottom)
Figure 2 TecoRoute Login Page