manuals.online logo
Brands
  1. Home
  2. •
  3. Brands
  4. •
  5. Acorn
  6. •
  7. Plumbing Product
  8. •
  9. Acorn Neo-Metro WEDGE WSW130 Instruction manual

Acorn Neo-Metro WEDGE WSW130 Instruction manual

This manual suits for next models

3

Other Acorn Plumbing Product manuals

Acorn Meridian 3791-LO User manual

Acorn

Acorn Meridian 3791-LO User manual

Acorn Terrazzo-Ware SB Series Instruction manual

Acorn

Acorn Terrazzo-Ware SB Series Instruction manual

Acorn MERIDIAN 3793 User manual

Acorn

Acorn MERIDIAN 3793 User manual

Acorn Meridian 3792 Instruction manual

Acorn

Acorn Meridian 3792 Instruction manual

Acorn TERRAZZO-WARE Series Configuration guide

Acorn

Acorn TERRAZZO-WARE Series Configuration guide

Acorn MERIDIAN 3791-RO Instruction manual

Acorn

Acorn MERIDIAN 3791-RO Instruction manual

Acorn MERIDIAN 3793 Instruction manual

Acorn

Acorn MERIDIAN 3793 Instruction manual

Acorn MERIDIAN 3753-HLH User manual

Acorn

Acorn MERIDIAN 3753-HLH User manual

Acorn Meridian Corterra 3751 Instruction manual

Acorn

Acorn Meridian Corterra 3751 Instruction manual

Acorn NEO-METRO SLAB-EDGE 3802 Instruction manual

Acorn

Acorn NEO-METRO SLAB-EDGE 3802 Instruction manual

Acorn MERIDIAN 3802 Instruction manual

Acorn

Acorn MERIDIAN 3802 Instruction manual

Acorn Meridian 3792 User manual

Acorn

Acorn Meridian 3792 User manual

Acorn MERIDIAN 3752 CORTERRA Instruction manual

Acorn

Acorn MERIDIAN 3752 CORTERRA Instruction manual

Acorn MERIDIAN 3753 Instruction manual

Acorn

Acorn MERIDIAN 3753 Instruction manual

Popular Plumbing Product manuals by other brands

Weka 506.2020.00E ASSEMBLY, USER AND MAINTENANCE INSTRUCTIONS

Weka

Weka 506.2020.00E ASSEMBLY, USER AND MAINTENANCE INSTRUCTIONS

American Standard DetectLink 6072121 manual

American Standard

American Standard DetectLink 6072121 manual

Kohler K-6228 Installation and care guide

Kohler

Kohler K-6228 Installation and care guide

Uponor Contec TS Mounting instructions

Uponor

Uponor Contec TS Mounting instructions

Pfister Selia 49-SL Quick installation guide

Pfister

Pfister Selia 49-SL Quick installation guide

Fortis VITRINA 6068700 quick start guide

Fortis

Fortis VITRINA 6068700 quick start guide

Kohler K-12183 Homeowner's guide

Kohler

Kohler K-12183 Homeowner's guide

Maxxus MX-M206-01 instruction manual

Maxxus

Maxxus MX-M206-01 instruction manual

Viega Prevista Pure 8512 Instructions for use

Viega

Viega Prevista Pure 8512 Instructions for use

Kohler Centerset K-15240 Homeowner's guide

Kohler

Kohler Centerset K-15240 Homeowner's guide

Viega Prevista Dry 8522.33 Instructions for use

Viega

Viega Prevista Dry 8522.33 Instructions for use

Sanela Lema SLP 59RB Instructions for use

Sanela

Sanela Lema SLP 59RB Instructions for use

Elkay EDF15AC Installation, care & use manual

Elkay

Elkay EDF15AC Installation, care & use manual

Hans Grohe AXOR Citterio E 36702000 Instructions for use/assembly instructions

Hans Grohe

Hans Grohe AXOR Citterio E 36702000 Instructions for use/assembly instructions

baliv WT-140 manual

baliv

baliv WT-140 manual

Kohler Mira Eco Installation & user guide

Kohler

Kohler Mira Eco Installation & user guide

BELLOSTA romina 0308/CC Installation instruction

BELLOSTA

BELLOSTA romina 0308/CC Installation instruction

Bristan PS2 BAS C D2 Installation instructions & user guide

Bristan

Bristan PS2 BAS C D2 Installation instructions & user guide

manuals.online logo
manuals.online logoBrands
  • About & Mission
  • Contact us
  • Privacy Policy
  • Terms and Conditions

Copyright 2025 Manuals.Online. All Rights Reserved.

Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 1 of 11
WEDGE™ MODELS:
WSW130
WSW390
WSW4120
STAINLESS STEEL TROUGH
ADA/OBC COMPLIANT
WSW260
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
Model Shown: WSW130-SW000-F60
® ®
N E O - M E T R O b y A C O R N
Acorn Engineering Company
15125 Proctor Ave. • City of Industry, CA 91746 USA
TF 800.488.8999 • PH 626.336.4561 • FX 626.961.2200
ANSI, UFAS or ADA compliance is subject to the interpretation and requirements of the local code authority and
is the responsibility of the installer for verification.
Prior to installation, supply lines must be flushed of all foreign material such as pipe dope, chips, or solder.
Debris or foreign material in water supply may damage valve.
Industry standard wall backing, for wall hung fixtures, is required. Installer provided wall anchors and wall
anchoring hardware must be appropriate for wall construction, and have a minimum pull-out rating of 1000 lbs.
(453.6 kg).
Teflon tape is recommended on all threaded waste and supply connections to reduce the possibility of leaks.
Important: Some options may slightly alter installation. To ensure proper installation review the manual
thoroughly and verify rough-ins before beginning any work. File this manual with the owner or maintenance
personnel upon completion of installation.
NOTE: When applicable, receptacle(s) must be wired to a GFCI protected circuit. Fixture must be earth
grounded per N.E.C. (National Electrical Code).
Acorn warrants that all of its products are guaranteed against defective material or poor workmanship for a
period of one year from date of shipment. Acorn's liability under this warranty shall be discharged by
replacing without charge F.O.B. City of Industry, California, any goods, or part thereof, which appears to the
company upon inspection to be of defective material or not of first class workmanship, provided that claim
is made in writing to the company within reasonable period after receipt of the product. Where claims for
defects are made, the defective part or parts shall be delivered to the company, prepaid, at City of Industry,
California for inspection. Acorn will not be liable for the cost of repairs, alterations or replacement, or for
any expense connected therewith made by the owner or his agents, except upon written authority from the
Acorn City of Industry office. Acorn will not be liable for any damages caused by defective materials or poor
workmanship, except for replacements, as above provided. Contact local Acorn Representative for
complete terms and conditions.
WARRANTY INFORMATION
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 2 of 11
ACCESSIBILITY COMPARISONS
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
ACCESSIBILITY COMPARISONS
33"
(838)
RIM
MAX
34"
(864)
RIM
MAX
27"
(686)
215
8"
(549)
191
4"
(489)
121
2"
(318)
11
4"
(32)
34"
(864)
RIM
MAX
191
4"
(489)
31"
(787)
RIM
MAX 24"
(610)
191
4"
(489)
191
4"
(489)
ADA
ADULT
BCBC
(British Columbia Building Code)
OBC
(Ontario Building Code)
ADA ages
6 thru 12
29"
(737)
29"
(737)
215
8"
(549)
121
2"
(318)
11
4"
(32)
215
8"
(549)
121
2"
(318)
11
4"
(32)
215
8"
(549)
121
2"
(318)
11
4"
(32)
BCBC
OBC
PROFILE
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 3 of 11
WSW130 TECHNICAL DIMENSIONS
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
21 5
8
[549]
10"
[254]
4"
[102]
15"
[381]
31
4"
[83]
25
8"
[67]
"
2
1
4
3
C
L
WSW130 ROUGH-IN
ADA 34"
ADA-JH 31"
BCBC 34"
OBC 33"
DIMENSION "A" (RIM HEIGHT)
3.5”W x 5”H x MAX 4.5” DEPTH
10. FOR OPTIONAL SW000-F60 SENSOR OPERATED FAUCET
ELECTRICAL POWER ROUGH-IN PROVIDE 120VAC, 60Hz,
3A (MAX.) GFCI PROTECTED, ELECTRICAL RECEPTACLE
(VERIFY ELECTRICAL REQUIREMENTS FOR SENSOR
FAUCETS WHEN PROVIDED BY OTHERS.); 2”W x 4”H
GENERAL NOTES:
1. Ø1-5/16” SOAP TYP DISPENSER KNOCKOUT
2. Ø1-1/4” DRAIN OPENING
3. (3) Ø1-5/16” ON 4” CENTERSET TYP
4. WASTE OUTLET FOR OPTIONAL 1-1/2” OD P-TRAP
ROUGH-IN PLUMBING AND MOUNTING NOTES
5. “S” MOUNTING BRACKET PLATE
6. IF REQUIRED FOR VALVE MOUNTING AREA;
6’’W x 4’’H x MAX 8.25” DEPTH
7. 1/2” NPT HOT AND COLD SUPPLY INLETS (AS REQUIRED)
8. (6) WALL ANCHORING MOUNTING POINTS (WALL BACKING
REQUIRED)
9. IF REQUIRED FOR SOAP DISPENSER COMPONENTS
PLACEMENT (BY OTHERS);
30"
[762]
5"
[127]
45
8"
[117]
21 3
4"
[552]
141
4"
[362]
53
4"
[146]
11"
[279]
FINISHED FLOOR
5"
[127]
11
2"
[38]
8"
[203]
10"
[254]
“A”
2"
[51]
8
9
4
5
5"
[127]
5"
[127]
21
2"
[64]
6"
[152]
5"
[127]
4"
[102]
6
7
10
24"
[609]
19 1
4"
[489]
“A” 3"
[76]
NOTE: Fixture profile will conform with the following
Standards when mounted at recommended Rim
height shown. Consult Local Codes for complete
requirements.
107
8"
[276]
C
L
2"[51] NOTE: Fixture weight is 50lbs [23kg] approx.
FINISHED
FLOOR
TOP VIEW
FRONT VIEW
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 4 of 11
WSW260 TECHNICAL DIMENSIONS
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
WSW260 ROUGH-IN
FINISHED FLOOR
FINISHED FLOOR
“A”
25
8"
[67]
31
4"
[83]
10"
[254]
30"
[762]
21 5
8
"
[549]
15"
[381]
60"
[1524]
30"
[762]
4"
[102]
2
1
4
3
5"
[127]
5
GENERAL NOTES:
1. (2) Ø1-5/16” SOAP TYP DISPENSER KNOCKOUT
2. Ø1-1/4” DRAIN OPENING
3. (3) Ø1-5/16” ON 4” CENTERSET TYP
4. WASTE OUTLET FOR OPTIONAL 1-1/2” OD P-TRAP
ROUGH-IN PLUMBING AND MOUNTING NOTES
5. (2) “S” MOUNTING BRACKET PLATE
6. IF REQUIRED FOR VALVE MOUNTING AREA;
6’’W x 4’’H x MAX 8” DEPTH
7. 1/2” NPT HOT AND COLD SUPPLY INLETS
8. (10) WALL ANCHORING MOUNTING POINTS
(AS REQUIRED)
(WALL BACKING REQUIRED)
9. IF REQUIRED FOR SOAP DISPENSER
COMPONENTS PLACEMENT (BY OTHERS);
3.5”W x 5”H x MAX 4.5” DEPTH
10. FOR OPTIONAL SW000-F60 SENSOR OPERATED
FAUCET ELECTRICAL POWER ROUGH-IN PROVIDE
120VAC, 60Hz, 3A (MAX.) GFCI PROTECTED,
ELECTRICAL RECEPTACLE (VERIFY ELECTRICAL
REQUIREMENTS FOR SENSOR FAUCETS WHEN
PROVIDED BY OTHERS.); 2”W x 4”H
7
4"
[102]
53
4"
[146]
45
8"
[117]
61
2"
[165]
7"
[178]
10"
[254]
4"
[102]
5"
[127]
41
2"
[114]
13 1
2"
[343]
13"
[330]
TYP
2"
[51]
6"
[152]
TYP
13"
[330]
26"
[660]
8
96
4
10 1"
[38]
1
2
5"
[127]
TYP
45
8"
[117]
54"
[1372]
“A”
19 1
4"
[489]
3"
[76]
ADA 34"
ADA-JH 31"
BCBC 34"
OBC 33"
DIMENSION "A" (RIM HEIGHT)
NOTE: Fixture profile will conform with the
fo llo wi n g Sta nda rds whe n mo unt ed a t
recommended Rim height shown. Consult
Local Codes for complete requirements.
C
L
C
L
NOTE: Fixture weight is 90lbs [41kg] approx.
TOP VIEW
FRONT VIEW
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 5 of 11
WSW390 TECHNICAL DIMENSIONS
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
10"
[254]
15"
[381]
45"
[1143]
30"
[762]
4"
[102]
215
8
[549]
"31
4"
[83]
25
8"
[67]
34
WSW390 ROUGH-IN
FINISHED WALL
90"
[2286]
FINISHED WALL
2
15"
[127]
10"
[254]
8"
[203]
53
4"
[146]
5"
[127]
141
4"
[362]
6"
[152]
11"
[279]
5"
[127]
5"
[127]
2"
[51]
“A”
11"
[279]
4"
[102]
28"
[711]
1"
[38]
1
2
2"
[51] TYP
TYP
TYP
6
11
8
TYP
9
4
10
7
45
8"
[117]
24"
[610]
19 1
4"
[489]
“A”
4. WASTE OUTLET FOR OPTIONAL 1-1/2” OD P-TRAP
GENERAL NOTES:
2. Ø1-1/4” DRAIN OPENING
1. (3) Ø1-5/16” SOAP TYP DISPENSER KNOCKOUT
3. (3) Ø1-5/16” ON 4” CENTERSET TYP
6. (3) MOUNTING BRACKET PLATE
9. (6) WALL ANCHORING MOUNTING POINTS (WALL
BACKING REQUIRED)
5. (2) ACCESS PANEL
10. IF REQUIRED FOR SOAP DISPENSER
COMPONENTS PLACEMENT (BY OTHERS);
11. FOR OPTIONAL SW000-F60 SENSOR OPERATED
FAUCET ELECTRICAL POWER ROUGH-IN
PROVIDE 120VAC, 60Hz, 3A (MAX.) GFCI
PROTECTED, ELECTRICAL RECEPTACLE
(VERIFY ELECTRICAL REQUIREMENTS FOR
SENSOR FAUCETS WHEN PROVIDED BY
OTHERS.);2”W x 4”H
(AS REQUIRED)
7. IF REQUIRED FOR VALVE MOUNTING AREA;
ROUGH-IN PLUMBING AND MOUNTING NOTES
8. 1/2” NPT HOT AND COLD SUPPLY INLETS
6’’W x 4’’H x MAX 8.25” DEPTH
3.5”W x 5”H x MAX 4.5” DEPTH
33"
[838]
5
ADA 34"
ADA-JH 31"
BCBC 34"
OBC 33"
DIMENSION "A" (RIM HEIGHT)
NOTE: Fixture profile will conform with the
following Standards when mounted at
recommended Rim height shown. Consult
Local Codes for complete requirements.
C
L
TYP
NOTE: Fixture weight is 115lbs [52kg] approx.
5"
[127]
4
[114]
1
2"
C
L
TOP VIEW
FRONT VIEW
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 6 of 11
WSW4120 TECHNICAL DIMENSIONS
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
30"
[762]
30"
[762]
30"
[762]
60"
[1524]
10"
[254]
15"
[381]
4"
[102]
215
8
[549]
"
120
"
[3048]
25
8"
[67]
21
43
WSW4120 ROUGH-IN
FINISHED WALL
10"
[254]
8"
[203]
5"
[127]
53
4"
[146]
11"
[279]
5"
[127]
6"
[152]
2"
[51]
21
2"
[64]
5"
[127]
2"
[51]
14"
[356]
4"
[102]
6. (4) MOUNTING BRACKET PLATE
ROUGH-IN PLUMBING AND MOUNTING NOTES
6’’W x 4’’H x MAX 8.25” DEPTH
8. 1/2” NPT HOT AND COLD SUPPLY INLETS
(AS REQUIRED)
9. (10) WALL ANCHORING MOUNTING POINTS
(WALL BACKING REQUIRED)
10. IF REQUIRED FOR SOAP DISPENSER COMPONENTS
PLACEMENT (BY OTHERS); 3.5”W x 5”H x MAX 4.5”
DEPTH
11. FOR OPTIONAL SW000-F60 SENSOR OPERATED
FAUCET ELECTRICAL POWER ROUGH-IN PROVIDE
120VAC, 60Hz, 3A (MAX.) GFCI PROTECTED,
ELECTRICAL RECEPTACLE (VERIFY ELECTRICAL
REQUIREMENTS FOR SENSOR FAUCETS WHEN
PROVIDED BY OTHERS.); 2”W x 4”H
7. IF REQUIRED FOR VALVE MOUNTING AREA;
GENERAL NOTES:
1. (4) Ø1-5/16” SOAP TYP DISPENSER KNOCKOUT
2. Ø1-1/4” DRAIN OPENING
5. (2) ACCESS PANEL
3. (3) Ø1-5/16” ON 4” CENTERSET TYP
4. WASTE OUTLET FOR OPTIONAL 1-1/2” OD P-TRAP
FINISHED WALL
“A”
2"
[51] 1"
[38]
1
2
30"
[762]
13"
[330]
TYP
TYP
TYP
TYP
9
7
10
8
11 6
4
31
4"
[83]
54"
[1372]
191
4"
[489]
“A”
[838]
33"
5
ADA 34"
ADA-JH 31"
BCBC 34"
OBC 33"
DIMENSION "A" (RIM HEIGHT)
NOTE: Fixture profile will conform with the
following Standards when mounted at
recommended Rim height shown. Consult
Local Codes for complete requirements.
NOTE: Fixture weight is 150lbs [68kg] approx.
C
L
C
L
15"
[381]
TYP
TOP VIEW
FRONT VIEW
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 7 of 11
1
21
3
FIXTURE ANCHORING
NOTE: It may be helpful to install to the deck,
faucets, soap dispensers or other accessories prior
to wall mounting. Refer to installation details
provided with accessories.
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
Finished Wall
“S” Clip Mounting Bracket
Installer Provided 1/4” Anchoring Hardware
Basin Assembly
Deck Mounting Channel
Finished Wall
Finished Wall
P-Trap Enclosure Mounting Frame
Installer Provided 1/4” Anchoring Hardware
“S” Clip Mounting Bracket
Basin Assembly
2
1
3
2
1
3
2
1
3
4
4
1
4
2
3
4
Hang Basin Assembly against finished wall, and slide down wall
until the Deck Mounting Channel Rests on Mounting Bracket.
B
DETAIL A
A
Attach P-Trap Enclosure’s Mounting Frame to Basin using
#10-32 x 1/2” Screws.
2
3
Basin
P-Trap Enclosure’s Mounting Frame
#10-32 x 1/2” Screws
2
1
3
1
2
3
2
13
4
Secure Basin Assembly to finished wall using installer provided
1/4” Wall Anchors and Anchoring Hardware.
NOTE: It is recommended to confirm
the level of the hanging Basin Assembly
before marking and pre-drilling the
mounting holes.
IMPORTANT: Industry standard wall backing for wall
hung fictures is required. Installer provided wall
anchors and wall anchoring hardware must be
appropriate for wall construction and have a minimum
pull-out rating of 1000lbs (454kg).
Locate and mount the Mounting Bracket to a finished wall. Anchoring
Hardware is provided by installer to suit wall conditions.
NOTE: Single station unit shown; the two,
three and four station units will differ. Refer to
rough-in sheets for additional information.
DETAIL B
Stainless Steel Locknuts (Provided)
4
(Provided)
4
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 8 of 11
WASTE PLUMBING
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
Basin
Grid Strainer w/ 1-1/2”-16 UNE Threads
Rubber Gasket
1-1/2” P-Trap
1-1/2” Tailpiece
Basin Assembly
Install Grid Strainer and 1-1/2” Tailpiece to Deck using Plumber's
Putty.
6
7
Flat Fiber Washer
1-1/2”-16 UNI Rough Chrome Brass Jam Nut
1-1/2” Tailpiece
4
6
3
5
2
1
1
3
2
2
1
3
2
1
3
4
6
5
5
Basin Assembly
P-Trap Enclosure Cover
1/4 - 20 UNC x 3/4” Screws (Provided); Hinge Point
2
1
3
Attach P-Trap Enclosure Cover to Basin Assembly using
1/4 - 20 UNC x 3/4" Screws (Provided).
1
2
3
DETAIL C
C
IMPORTANT: To open P-Trap Enclosure and access
components located within, remove upper and front
screws while supporting the front of the cover.
Cover is hinged and will swing down when supported
with the lower mounting screw only.
4
41/4 - 20 UNC x 3/4” Screws (Provided)
4
3
5
5
#10-32 Captive Nuts (Provided)
HINT: Teflon tape is recommended on all
threaded waste and supply connections.
Assemble Waste Piping connections and attach 1-1/2” P-Trap to
Waste Piping.
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 9 of 11
TROUBLE SHOOTING FOR 9 VOLT DC SENSOR OPERATED VALVES
Normal Valve Function: 9 Volt DC sensor operated valve has flow time of 90 seconds maximum.
To reactivate, the user must move out of and return to the sensing area.
CONDITION: WATER DOES NOT FLOW
Indicators Probable Cause
Solution
Sensor flashes continuously
every 2 seconds when
hands are within range.
Low battery warning Replace battery
Circuit breaker tripped. Reset circuit breaker
Replace battery
Defective 9V DC transformer
Transformer polarity crossed Replace transformer (sensor may be
damaged and need replacement).
Unit is in “Security Mode” after
90 seconds of constant detection.
Remove sources of detection and
wait 30 seconds before checking.
Range is too short. Increase range.
Range is too long. Decrease range and wait 30 seconds.
Sensor is picking up a highly
reflective surface. Eliminate cause of reflection and wait
30 seconds before checking.
Sensor does not flash
when the user’s hands
are within range.
Defective sensor. Replace sensor.
Stops or water main closed.
Bad sensor to solenoid connection.
Debris or scale in
solenoid assembly.
Remove solenoid, pull out plunger
and spring, and clean with scale
remover solution or pressurized air.
Debris or scale in diaphragm. Remove diaphragm and clean
Sensor flashes once
when user’s hands are
within range.
Remove strainer and clean.
CONDITION: FALSE TRIGGERING;
WATER FLOWS CONTINUOUSLY
Indicators Probable Cause
Solution
Remove diaphragm and clean. Sensor flashes when user’s
hands are within range. Diaphragm is defective or torn.
Sensor is dirty or covered. Clean or uncover sensor and
wait 30 seconds.
Decrease range and wait 30 seconds.
Sensor does not flash when
users hands are within range. Range too long or highly
reflective surface, sunlight, bright
lights etc. are triggering sensor. Eliminate cause of reflection or
correct lighting problem.
CONDITION: WATER FLOWS
CONTINUOUSLY BUT STOPS
WHEN HANDS ARE WITHIN RANGE
Indicators Probable Cause
Solution
Water runs continuously when
sensor not activated. Sensor
flashes when hands are within
range and water shuts off.
Solenoid polarity crossed. Disconnect solenoid and
reverse polarity.
Battery completely used up.
Replace transformer.
Open stops or water main.
Ensure wires make proper contact.
Debris or scale in strainer.
Replace diaphragm.
Debris or scale in diaphragm
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863
Date: 04/12/21
Part #: 5914-000-001
INSTALLATION, OPERATION
& MAINTENANCE MANUAL
Page 10 of 11
CONDITION: WATER DOES NOT FLOW
Probable Cause Solution
Water main closed. Open water main.
Checkstops closed. Open checkstops.
Debris or scale in checkstop strainer
. Remove checkstop strainer and clean.
Air leaks from 1/8” O.D. tubing or fittings. Replace damaged tubing or fitting.
Pushbutton air diaphragm leaks. Replace pushbutton air diaphragm.
Servomotor diaphragm center hole is blocked.
Servomotor upper diaphragm is damaged.
Low or no water pressure at supplies. Increase water pressure to 30 PSI minimum.
CONDITION: WATER DRIPS, WON'T SHUT OFF
Probable Cause Solution
Servomotor diaphragm offset hole is blocked.
Servomotor seat is damage Replace servomotor seat.
Servomotor plate or diaphragm is obstructed.
Servomotor timer assembly is damaged. Replace servomotor timer assembly.
Probable Cause Solution
Valve riser tubing is crimped. Straighten valve riser tubing.
Debris or scale in checkstop strainer
. Remove checkstop strainer and clean.
Blockage in valve flow control. Remove blockage.
Low water pressure at supplies. Increase water pressure to 30 PSI minimum.
Lime deposits in hot water pipes.
CONDITION: REDUCED WATER FLOW
Probable Cause Solution
Air leaks from 1/8" O.D. tubing or fittings. Replace damaged tubing or fitting.
Pushbutton air diaphragm leaks. Replace pushbutton air diaphragm.
Remove blockage.
Replace servomotor upper diaphragm.
Remove cause of obstruction.
Remove blockage.
TROUBLE SHOOTING FOR OPTIONAL PUSHBUTTON OPERATED VALVES
Normal Valve Function: Hand pushbutton operated valve has an adjustable flow time from
5 to 60 seconds.
Remove lime deposits with appropriate
cleaning solution.
CONDITION: PREMATURE WATER SHUT OFF
NEO-METRO FIELD SERVICE
TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863