ACRONIS PRIVACY EXPERT CORPORATE - User manual

Acronis Privacy Expert
Corporate
User’s Guide
www.acronis.com

2
Copyright © Acronis, Inc., 2000-2005. All rights reserved.
Windows is registered trademarks of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their
respective owners.
Distribution of substantively modified versions of this document is prohibited
without the explicit permission of the copyright holder.
Distribution of this work or derivative work in any standard (paper) book form
for commercial purposes is prohibited unless prior permission is obtained from
the copyright holder.
DOCUMENTATION IS PROVIDED «AS IS» AND ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT
THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

3
END-USER LICENSE AGREEMENT
BY ACCEPTING, YOU (ORIGINAL PURCHASER) INDICATE YOUR ACCEPTANCE OF THESE
TERMS. IF YOU DO NOT WISH TO ACCEPT THE PRODUCT UNDER THESE TERMS, YOU
MAY CHOOSE NOT TO ACCEPT BY SELECTING "I decline..." AND NOT INSTALLING THE
SOFTWARE.
The Acronis Privacy Expert Corporate (the software) is Copyright © Acronis, Inc., 2000-
2005. All rights are reserved. The ORIGINAL PURCHASER is granted a LICENSE to use
the software only, subject to the following restrictions and limitations.
1. The license is to the original purchaser only, and is not transferable without prior
written permission from Acronis.
2. The original purchaser may use the software on a single computer owned or leased
by the original purchaser. You may not use the software on more than one machine
even if you own or lease all of them, without the written consent of Acronis.
3. The original purchaser may not engage in, nor permit third parties to engage in, any
of the following:
A. Providing or permitting use of or disclosing the software to third parties.
B. Providing use of the software in a computer service business, network, timesharing or
multiple user arrangement to users who are not individually licensed by Acronis.
C. Making alterations or copies of any kind in the software (except as specifically
permitted above).
D. Attempting to un-assemble, de-compile or reverse engineer the software in any way.
E. Granting sublicenses, leases or other rights in the software to others.
F. Making copies or verbal or media translations of the users guide.
G. Making telecommunication data transmission of the software.
Acronis has the right to terminate this license if there is a violation of its terms or default
by the original purchaser. Upon termination for any reason, all copies of the software
must be immediately returned to Acronis, and the original purchaser shall be liable to
Acronis for any and all damages suffered as a result of the violation or default.
ENTIRE RISK
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS
WITH YOU THE PURCHASER. ACRONIS DOES NOT WARRANT THAT THE SOFTWARE OR
ITS FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL
BE CORRECTED. NO LIABILITY FOR CONSEQUENTIAL DAMAGES — IN NO EVENT SHALL
ACRONIS OR ITS VENDORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, DAMAGES FOR THE LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS)
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ACRONIS
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Table of Contents
END-USER LICENSE AGREEMENT.................................................................................................. 3
INTRODUCTION............................................................................................................................... 6
What is Acronis Privacy Expert Corporate?.......................................................................... 6
Acronis Privacy Expert Corporate key features.................................................................... 6
Acronis Privacy Expert Corporate Architecture .................................................................... 7
Software use conditions........................................................................................................7
Technical support.................................................................................................................. 8
CHAPTER 1. INSTALLING ACRONIS PRIVACY EXPERT CORPORATE COMPONENTS..... 9
1.1 System requirements.................................................................................................. 9
1.2 Supported operating systems..................................................................................... 9
1.3 Setting up security parameters for Acronis Privacy Expert Corporate....................... 9
1.3.1 Usernames and passwords.................................................................................................. 9
1.3.2 Firewall setup..................................................................................................................... 10
1.4 License policy........................................................................................................... 10
1.5 Installing Acronis Privacy Expert Corporate components onto a current computer 10
1.6 Extracting Acronis Privacy Expert Corporate components...................................... 11
1.7 Using License Server Management Tool................................................................. 11
1.8 Installing Acronis components onto remote machines............................................. 12
1.9 Recovering Acronis Privacy Expert Corporate......................................................... 13
1.10 Removing Acronis Privacy Expert Corporate........................................................ 13
CHAPTER 2. USING ACRONIS PRIVACY EXPERT CORPORATE MANAGEMENT
CONSOLE 14
2.1 Getting started.......................................................................................................... 14
2.2 Acronis Privacy Expert Corporate Management Console main window.................. 14
2.3 Connecting to remote computer............................................................................... 15
CHAPTER 3. SPYWARE REMOVAL FROM NETWORK COMPUTERS ................................. 16
3.1 How spyware gets on user’s PC .............................................................................. 16
3.2 How to recognize spyware?..................................................................................... 16
3.3 Spyware removal...................................................................................................... 17
3.3.1 Running Spyware Removal Wizard.................................................................................... 17
3.3.2 Selecting remote computers for spyware removal.............................................................. 17
3.3.3 Selecting scanning mode................................................................................................... 18
3.3.4 Spyware Removal Script.................................................................................................... 19
3.4 Scheduling spyware removal group tasks................................................................ 19
3.4.1 Selecting remote computers............................................................................................... 19
3.4.2 Selecting task and spyware scan mode ............................................................................. 20
3.4.3 Scheduled tasks preferences............................................................................................. 20
3.4.4 Entering user name and password..................................................................................... 21
3.5 Quarantine................................................................................................................22
3.6 Using the Log ........................................................................................................... 23
CHAPTER 4. USING ACRONIS SPYWARE SHIELD................................................................ 25
4.1 Enabling Acronis Spyware Shield ............................................................................ 25
4.2 Spyware Shield local settings................................................................................... 26
4.2.1 General options.................................................................................................................. 26
4.2.2 Advanced options............................................................................................................... 27
4.2.3 Remembered events.......................................................................................................... 27
4.2.4 Saving Spyware Shield settings ......................................................................................... 28
CHAPTER 5. SPYWARE DEFINITIONS UPDATES.................................................................. 29
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5.1 Product registration .................................................................................................. 29
5.2 Spyware database update........................................................................................ 29
5.2.1 Running Spyware Definitions Updates Wizard................................................................... 29
5.2.2 Selecting remote computers to update spyware definitions................................................ 30
5.2.3 Selecting update mode....................................................................................................... 30
5.2.4 Setting the schedule........................................................................................................... 31
5.2.5 Entering user name and password..................................................................................... 32
CHAPTER 6. ACRONIS POP-UP BLOCKER............................................................................ 33
6.1 What are pop-ups?................................................................................................... 33
6.2 Acronis Pop-up Blocker............................................................................................ 33
6.3 Acronis Pop-up Blocker local options.......................................................................33
6.3.1 Acronis Pop-up Blocker general settings............................................................................ 34
6.3.2 Last visited pages............................................................................................................... 34
6.3.3 Blocked URLs ....................................................................................................................34
6.3.4 White URLs........................................................................................................................ 34
6.3.5 Black URLs ........................................................................................................................ 35
CHAPTER 7. OTHER OPERATIONS......................................................................................... 36
7.1 Creating a bootable diskette or CD with Acronis Drive Cleanser ............................ 36
7.2 Data destruction with Acronis Drive Cleanser.......................................................... 36
APPENDIX A. SPYWARE THREATS GLOSSARY....................................................................38
Adware.............................................................................................................................................. 38
Browser Helper Objects..................................................................................................................... 38
Browser hijackers.............................................................................................................................. 38
Commercial keylogger....................................................................................................................... 38
Dialers............................................................................................................................................... 38
Exploit/Security holes........................................................................................................................ 39
Remote Administration...................................................................................................................... 39
Sniffers.............................................................................................................................................. 39
Spyware ............................................................................................................................................ 39
Toolbars ............................................................................................................................................ 39
Trojan Horses (Trojans) .................................................................................................................... 39
Copyright © Acronis, Inc., 2000-2005 5

Introduction
6 Copyright © Acronis, Inc., 2000-2005
Introduction
What is Acronis Privacy Expert Corporate?
Spyware, a technology that aids crooks and others gather information about a
person or organization without their knowledge, is becoming a huge threat to
business networks. It can leak valuable, confidential information about
your organization to outside entities and can ultimately slow down network
performance, impacting your employees' productivity. IT managers recognize
spyware's potential negative impact. According to a January 2005 survey, two
thirds of IT managers think that spyware is the number one security threat to
their networks.
Acronis has a solution to ensure that spyware will not be a threat to your
organization or corporate network. The Acronis Privacy Expert Corporate is
a comprehensive anti-spyware solution that proactively protects your
organization from spyware programs that can expose confidential information
and diminish PC performance.
Acronis Privacy Expert Corporate is more than just an anti-spyware
solution. It also includes value-added security tools that ensure your
employee data and actions are secure.
Acronis Privacy Expert Corporate key features
•Remote deleting of spyware programs from network computers to
ensure that outside entities do not obtain access to internal/confidential data
•Managing spyware tasks on networked computers from one central
location
•Scheduling spyware scans on all networked computers on a regular
basis without user intervention
•Smart scanning searches for spyware in the most likely locations,
including system, user profile and temporary files folders, as well as in
the system registry
•Deep scanning searches all folders on the PC hard drive
•Keylogging detection protects usernames and passwords from getting
into outside hands
•Quarantine feature enables the administrator to look through the list
of the objects (files, registry keys etc.), deleted by spyware removal
operations, and restore any of them, in the unlikely case it would be
useful
•Remote installation of Acronis Privacy Expert Corporate components to
network computers

Introduction
Copyright © Acronis, Inc., 2000-2005 7
•Comprehensive Spyware Shield prevents spyware from being installed to
networked computers
•Constantly monitors running processes and provides alerts due to any
suspicious actions of programs, such as trying to change the Windows
registry and to launch at startup
•Prevents the changing of settings of ActiveX components
•Prevents applications from making changes to Web browser settings,
including home page, search page, etc. This ensures that employees
go to the pages they select
•Pop-up ad blocker ensures that annoying pop-up ads do not interfere with
Web browsing
•Internet updates service keeps spyware definitions up-to-date. Updates
can be downloaded manually via a wizard or automatically downloaded as a
scheduled task
•Acronis knowledge base, an online information resource, provides
comprehensive details on topics such as where specific spyware threats
come from, what has to be changed if one decides to remove spyware
manually, and other useful information
Acronis Privacy Expert Corporate Architecture
Acronis Privacy Expert Corporate includes the following components:
1. Acronis Privacy Expert Corporate Management Console — helps you
install and manage the Acronis Privacy Expert Corporate Agent on a remote
machine; removes spyware threats on the remote computers, schedules spyware
removal tasks, browses logs and more
2. Acronis Privacy Expert Corporate Agent — installs on a remote system to
enable access from the Acronis Privacy Expert Corporate Management Console
3. Acronis Spyware Shield — installs on a remote computers and monitors it
for suspicious applications and components
4. Acronis Pop-up Blocker - installs on a remote computers and blocks
unwanted pop-up windows there
5. Acronis License Server allows you to manage your Acronis enterprise
product licenses from a single location.
Software use conditions
The conditions for Acronis Privacy Expert Corporate software usage are
described in the «License Agreement» (page 3 of this manual). A set of unique
serial keys, supplied with the product, is the confirmation of the legal purchase
and usage the suite.

Introduction
8 Copyright © Acronis, Inc., 2000-2005
Under current legislation, the «License Agreement» is considered a contract
between the user and software vendor. The contract is a legal document and its
violation may result in legal action.
Illegal use and/or distribution of this software will be prosecuted
Technical support
Users of legally purchased and registered copies of Acronis Privacy Expert
Corporate are entitled to free e-mail and fax technical support from Acronis. If you
have installation or working problems that you cannot solve by yourself using this
manual, please contact the technical support team. When e-mailing technical
support, you must provide the software registration information.
For more information visit http://www.acronis.com/enterprise/support/
For product registration visit http://www.acronis.com/enterprise/registration/
Technical support e-mail address: [email protected]

Installing Acronis Privacy Expert Corporate components
Copyright © Acronis, Inc., 2000-2005 9
Chapter 1. Installing Acronis Privacy
Expert Corporate components
1.1 System requirements
To take full advantage of Acronis Privacy Expert Corporate, you should have:
a PC-compatible computer with a Pentium CPU or equivalent
64 MB RAM
a floppy or a CD-RW drive
a mouse (recommended)
Microsoft Internet Explorer 4.0 or higher for correct Pop-up Blocker operation
1.2 Supported operating systems
Acronis Privacy Expert Corporate Management Console:
MS Windows 98/Me
MS NT 4.0 Workstation Service Pack 6 / 2000 Professional / XP Professional
MS NT 4.0 Server Service Pack 6 / 2000 Server / 2000 Advanced Server,
2003 Server.
Acronis Privacy Expert Corporate Agent:
MS Windows 98 / Me /
MS Windows NT 4.0 Workstation SP 6 / 2000 Professional / XP Professional.
1.3 Setting up security parameters for Acronis Privacy
Expert Corporate
1.3.1 Usernames and passwords
Acronis Privacy Expert Corporate fully supports all security standards used in
Windows:
1. If a remote PC has Windows NT/2000/XP OS installed, the Acronis Privacy
Expert Corporate Agent can be accessed according to the security policy set up
in the local network. To have remote access to Acronis Privacy Expert Corporate
Agent, the user must be a member of the Administrators group on this
computer.
It is highly recommended that you create an administrator’s account with the same
username and password on all networked computers for remote access to the Acronis
Privacy Expert Corporate Agent.
2. If a remote PC has Windows 98/Me installed without its own security system,
you will need to provide a username and password during installation of the

Installing Acronis Privacy Expert Corporate components
10 Copyright © Acronis, Inc., 2000-2005
Acronis Privacy Expert Corporate Agent that will be used by Acronis Privacy
Expert Corporate Management Console.
1.3.2 Firewall setup
Acronis Privacy Expert Corporate uses the following ports and IP addresses for
remote operation:
•SERVER (ACRONIS PRIVACY EXPERT CORPORATE AGENT) UDP PORT: 9876
•SERVER (ACRONIS PRIVACY EXPERT CORPORATE AGENT) TCP PORT:
9876, IF BUSY CHOSE PORT AT RANDOM
•CLIENT (ACRONIS PRIVACY EXPERT CORPORATE MANAGEMENT CONSOLE)
UDP PORT: 9877, IF BUSY CHOSE PORT AT RANDOM
•IPV4 MULTICAST ADDRESS: 239.255.219.45
•IPV6 MULTICAST ADDRESS: FF05::FAA5:741E
You might have to set the appropriate firewall access options. Options for the
Windows Firewall, included in Windows XP Service Pack 2, are set automatically
during Acronis Privacy Expert Corporate components installation. However, make
sure that the option File and Printer Sharing in the Control panel →
Windows Firewall →Exceptions is enabled on the remote computer before
the remote operation starts.
1.4 License policy
Acronis Privacy Expert Corporate licensing is based on the number of
workstations on which the Acronis Privacy Expert Corporate Agent is to be
installed. The number of Acronis Privacy Expert Corporate Management
Console or Acronis License Server installations is not counted.
To manage the corporate license information, you must install Acronis License
Server and import the license data (serial keys) bundled with your Acronis
Privacy Expert Corporate copy (see 1.7 “Using License Server Management
Tool”). If you buy more licenses, import the additional serial keys as well.
Acronis License Server can import multiple serial numbers from a .txt file, saving
you from time-taking procedure of typing in serial keys.
1.5 Installing Acronis Privacy Expert Corporate
components onto a current computer
Run Acronis Privacy Expert Corporate setup file. In the Install Menu, select the
component that you are going to install on a current PC: Acronis Privacy Expert
Corporate Management Console, Acronis Privacy Expert Corporate Agent or
Acronis License Server. Follow instructions shown in the installation wizard.

Installing Acronis Privacy Expert Corporate components
Copyright © Acronis, Inc., 2000-2005 11
It is recommended that you install Acronis License Server first. You will not be
able to install Acronis Privacy Expert Corporate Agent onto the current or remote
computer until you import the serial key into Acronis License Server.
When the Specify License Server window appears, specify the License Server for
license validation. It can be found automatically on the local network or specified
manually (type in the DNS-name of the computer with Acronis License Server
installed, or its IP-address).
Acronis Privacy Expert Corporate installation window
After installation is completed, you may be prompted to restart your computer.
1.6 Extracting Acronis Privacy Expert Corporate
components
You may want to save setup (.msi) files for each Acronis Privacy Expert
Corporate component separately on a local or network drive. Then you will be
able to install the components in the command-line mode using msiexec.exe
utility. It also will help to modify or recover the existing component installation.
To save a setup file:
run the Acronis Privacy Expert Corporate setup file;
in the Install Menu, right-click on the component name and select Extract;
select location for setup file and click Save.
1.7 Using License Server Management Tool
Acronis License Server includes special command-line utility
LicenseServerCmdLine.exe for managing license information. Using this tool,
you can look through and add information on available licenses.
After Acronis License Server installation LicenseServerCmdLine.exe is located
in the installation folder, e. g. C:\Program Files\Acronis\LicenseServer.

Installing Acronis Privacy Expert Corporate components
12 Copyright © Acronis, Inc., 2000-2005
LicenseServerCmdLine.exe uses the following syntax:
LicenseServerCmdLine [option] [parameter1] [parameter2]
LicenseServerCmdLine.exe supported options and usage:
--list
Displays the list of the License servers available in the local network.
--status [server name or server IP-address]
Displays specified License Server status.
--import [server name] [serial key]
Adds information about new license (new serial key). You can specify multiple
serial numbers (space separated).
--import-file [server name] [filename]
Imports license serial keys from .txt file.
--help
Shows help information.
1.8 Installing Acronis components onto remote machines
Acronis Privacy Expert Corporate Management Console allows you to install
Acronis components onto remote computers, connected to the corporate
network.
Using the Acronis Privacy Expert Corporate Management Console, you can install
remotely:
Acronis Privacy Expert Corporate Agent
Acronis Spyware Shield
Acronis Pop-up Blocker
Acronis License Server
To install any Acronis component to a remote machine, you will need
administrator rights on the target machine.
You can remotely install Acronis components only onto machines workin
g
under
Windows NT/2000/XP (includin
g
server versions). Windows 98/Me machines will
require local installation of Acronis components.
If the remote PC runs under Windows XP, make sure the option Use simple file
sharing in the Control panel →Folder options →View is disabled before the
remote installation starts.
If the remote PC runs under Windows XP with Service Pack 2 installed, make sure that
the option File and Printer Sharing in the Control panel →Windows Firewall →
Exceptions is enabled before the remote installation starts.
To install Acronis components:

Installing Acronis Privacy Expert Corporate components
Copyright © Acronis, Inc., 2000-2005 13
Select the Install Acronis components button on the Toolbar or select
Tools  Install Acronis components from the main menu
Select the Acronis components you want to install (Acronis Privacy Expert
Corporate Agent, Acronis Spyware Shield, Acronis Pop-up Blocker or Acronis
License Server)
In the next window, select the remote computers on which the Acronis
components are to be installed
If the Specify License Server window appears, specify the License Server for
license validation. It can be found automatically on the local network or
specified manually (type in the DNS-name of the computer with Acronis
License Server installed, or its IP-address)
The Acronis components then will be installed to the remote PCs you
specified
If you checked Reboot the remote computer(s) box during the
component installation, the remote machines will reboot. Otherwise, you will
see the corresponding message.
1.9 Recovering Acronis Privacy Expert Corporate
You can reinstall Acronis Privacy Expert Corporate components if nesessary. To
do this, launch the installation program again.
The installer will determine that the component has already been installed to
your PC and ask if you want to Modify, Repair or Remove it from the disk.
Select Repair Acronis Privacy Expert Corporate and click Next. All files will be
copied to your hard disk again to restore the program.
To repair Acronis Privacy Expert Corporate components installed on remote
computers, reinstall them as described in 1.8.
1.10 Removing Acronis Privacy Expert Corporate
You can remove any Acronis Privacy Expert Corporate component separately by
selecting Control panel →Add or remove programs →<The component
name> →Remove. Then follow the instructions on the screen.

Using Acronis Privacy Expert Corporate Management Console
Chapter 2. Using Acronis Privacy
Expert Corporate Management Console
2.1 Getting started
Acronis Privacy Expert Corporate Management Console is the primary tool for
managing Acronis components on remote computers with the Acronis Privacy
Expert Corporate Agent installed.
Acronis Privacy Expert Corporate Management Console is launched by selecting
Start All programs Acronis PrivacyExpert Acronis Privacy
Expert Corporate Management Console or double-clicking the respective
desktop shortcut.
With the Acronis Privacy Expert Corporate Management Console, you can:
Install Acronis components to remote computers
Remove spyware and malicious programs from the remote computers
(workstations)
Turn off/on Acronis Spyware Shield on remote computers
Browse logs of Acronis Privacy Expert Corporate operations
Browse the remote computers’ Quarantines and restore any of deleted
objects (files, registry keys etc.), if necessary
Create bootable media to be able to destroy permanently data on your PC
even if it doesn’t have Acronis Privacy Expert Corporate installed
2.2 Acronis Privacy Expert Corporate Management
Console main window
The Acronis Privacy Expert Corporate Management Console main window
contains three areas:
14 Copyright © Acronis, Inc., 2000-2005

Using Acronis Privacy Expert Corporate Mana
g
ement Console
Acronis Privacy Expert Corporate Management Console main window
Operations categories, where you can select operations to perform on the
remote computers (Spyware Removal or Spyware Shield setting up).
To move between categories or return to the main window use Back, Next
and Other categories buttons on the toolbar.
Network panel contains the list of network computers on which Acronis
Privacy Expert Corporate Agent is installed.
Tasks panel displays tasks status for the connected remote computer,
selected in the Network panel. For the task currently running, a progress
bar is displayed. In addition, Task panel contains Show log button in order
to view logs with reports on remote operations for each computer, and
Delete button to delete scheduled tasks.
2.3 Connecting to remote computer
You need to connect your computer with the management console to the remote
computer before you are able to perform any actions with that remote system.
To do so, right-click on the computer name in the Network panel and choose
Connect. In the Remote Connection Wizard window, check the computers you
would like to connect.
Then you will be prompted to enter user name and password to access to these
computers. It is supposed that accounts with the same username and password
exist on all selected computers. Otherwise, you will have to connect to every
computer individually.
It is highly recommended that you create an administrator’s account with the same
username and password on all networked computers for remote access to the Acronis
Privacy Expert Corporate Agent.
Copyright © Acronis, Inc., 2000-2005 15

Spyware removal from network computers
16 Copyright © Acronis, Inc., 2000-2005
Chapter 3. Spyware removal from
network computers
There are many programs that, once on user’s PCs, start working without user’s
knowledge. Such software can do such things as collect information or change
user settings for the Internet or your system. These programs are called
spyware. For more information on the main spyware types, see Appendix A of
this guide.
Acronis Privacy Expert Corporate enables you to completely clean user’s
computers of spyware and protect it from future intrusions.
3.1 How spyware gets on user’s PC
One of the most common ways that spyware gets on a user’s PC is from new
software installations. This is particularly true with freeware and shareware.
When user installs such applications, they can implement software modules that
collect information on Web sites user visits, user’s PC configuration, and other
sources
Other common sources of spyware include peer-to-peer networks, gaming
portals and other similar Web services.
Sometimes spyware is installed by commercial applications whose makers want
to collect additional information about users, their habits and preferences.
3.2 How to recognize spyware?
Though in many cases spyware works without users’ knowledge, there are signs
that you should watch for:
Hard drives LEDs are blinking even when no programs are running or
documents are open
User’s PC receives and sends unknown information via the Internet, even
though the Web browser and e-mail client are not active
The home page setting of the Internet browser has changed without the
user’s consent
The user sees ads or pop-ups while running programs or visiting Web sites
If you notice any or all of these activities on your users’ computers, you need to
run Acronis Privacy Expert Corporate to find and eliminate spyware performing
unauthorized operations on the workstations.

Spyware removal from network computers
Copyright © Acronis, Inc., 2000-2005 17
If you need to:
Find and remove any type of spyware from remote PCs, run Spyware
removal
Prevent spyware from getting on network PCs, enable and set up Spyware
Shield (see section 4.2 «Spyware Shield local»)
3.3 Spyware removal
Using Acronis Privacy Expert Corporate, you can find and remove spyware from
remote computers in your local network. To do this, select and click Spyware
removal in the main program window.
After that, you can either initiate spyware removal with the Spyware Removal
Wizard immediately or update spyware definitions (see the section Chapter
5 «Spyware» of this guide).
3.3.1 Running Spyware Removal Wizard
To run the Spyware Removal Wizard, select Remove Spyware Now in the
Spyware Removal window.
Spyware Removal Wizard
3.3.2 Selecting remote computers for spyware removal
In the next window you must select the remote computers on which you are
going to remove spyware and malicious programs.

Spyware removal from network computers
18 Copyright © Acronis, Inc., 2000-2005
Select computers window
3.3.3 Selecting scanning mode
There are two modes of spyware search:
Smart scanning mode – used by default. The Smart Scanning Mode suite
searches for spyware only in the most likely locations, including system, user
profile and temporary files folders, as well as in the system registry. Select
this mode for a quick PC check.
Deep Scanning Mode – an extended algorithm for spyware scanning. In
this mode, all folders on all PC hard drives are searched for spyware. This
variant could take much more time depending on the capacity of your hard
disks.
Spyware scanning modes

Spyware removal from network computers
Copyright © Acronis, Inc., 2000-2005 19
3.3.4 Spyware Removal Script
In the next window, you will see the final script for the spyware removal
operations.
It reports what kinds of spyware are to be removed, a list of remote computers
on which this action will be performed, and the spyware scan mode — smart or
deep.
Spyware removal operations final script
To execute the script, click Proceed.
After the spyware removal operation is finished, you can see logs for each
remote computer with a summary that will state the number of spyware
applications removed (see section 3.5 «Quarantine»).
3.4 Scheduling spyware removal group tasks
To set up the removal schedule for remote computers, click the Schedule task
button on the toolbar of the Acronis Privacy Expert Corporate Management
Console main window or select Tools →Schedule task section in the main
menu.
3.4.1 Selecting remote computers
First, select remote computers on which you want to schedule the task.

Spyware removal from network computers
20 Copyright © Acronis, Inc., 2000-2005
Select computers window
3.4.2 Selecting task and spyware scan mode
Then you need select the task to schedule (spyware removal) and scan mode
(see section 3.3.3 «Selecting scanning mode» of this Guide).
3.4.3 Scheduled tasks preferences
After the remote computers and scan mode are selected you can select the
following variants of automatic spyware removal launch:
Do not start automatically
Daily, according to the schedule with the ability to select only workdays or
once every few days
Weekly, according to the schedule with the ability to select particular days,
such as Tuesday and Friday, or once every two or three weeks, etc
Monthly, according to the schedule on the time and day set; The suite
supports clean-up on the <first, second, third, fourth, last> <day of the week>
(Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday), for
example
One time only, at a specific time (hours:minutes) on a particular day
(month/day/year)
When my computer starts (you may specify launching the task once a day only)
When I log on (you may specify launching the task once a day only)