Motorola IDEN WIRELESS DATA SERVICES User manual

MotorolaTM
iDEN®
Wireless Data Services
for WindowsTM 95, WindowsTM 98, WindowsTM NT,
WindowsTM 2000, WindowsTM ME, and WindowsTM XP
User’s Guide
@NTN1710E@
NTN1710E

i
Wireless Data Services
AboutWirelessDataServices .........................1
Overview ............................................2
InstallationRequirements................................4
SettingUpWindowsComponents......................5
VerifyingandInstallingDial-UpNetworking ................5
VerifyingandInstallingtheTCP/IPProtocol ................8
InstallingtheDial-UpAdapter...........................10
InstallationInstructions ................................11
ConnectingtheDataCable..............................11
InstallingtheSoftware .................................12
ConfiguringYourPhone ............................34
Setting Up Your Computer and Phone for Packet Data Services 34
VerifyingModemInstallation ...........................36
CreatingaDial-UpNetworkingConnectioninWindows ......37
Changing Phone Settings ...............................46
StartingtheInternetConnection......................47
ConnectingwithPacketDataServices.....................47
AfterYouAreConnectedtotheInternet...................48
ConnectingtotheInternetviaCircuit-SwitchedData.........54
FaxServices.......................................56
SendingFaxes .......................................56
ReceivingFaxes ......................................56
TTYOperation ....................................57
BeforeYouMakeaTTYCall ...........................57
MakingaTTYCall ...................................57
RelatedSoftware...................................58
OnlineServiceSoftware................................58
ConfiguringCommunicationsSoftware....................58
Troubleshooting ...................................60
ErrorMessages.......................................64
Customer Support .....................................65
Accessories........................................66
DataCables .........................................66
DualPortAdapterCable ...............................67
PDAAdapter ........................................68
3COMPalmPilot™Cable..............................68

ii
Wireless Data Services
Appendix .........................................69
ForAdvancedUsers...................................69
SettingHyperTerminal.................................69
Configuring the Phone for Packet Data— without the Disk ....71
CommonlyUsedATCommands.........................83
ATCommandSubsetforFaxOperation ..................102
S-Registers .........................................103
Glossary .........................................107
PatentandTrademarkInformation..................113

1
About Wireless Data Services
ABOUT WIRELESS DATA SERVICES
magine the possibilities with iDEN®Wireless Data Services
technology, your laptop or handheld computer, and your iDEN data-
capable phone.
You can:
• Send and receive files, faxes, and e-mail, and access the Internet
fromyourcaroryourcustomer’soffice.
• Checkcustomer account information, company inventory, or interest
rates before entering your customer’s office.
With wireless data services, you can perform your most important laptop
computer activities outside your office or home—from your car, public
transportation, hotel room, or customer site.
And, you can do it all without access to a wired phone line. After you
initially install and set up the data configuration software, simply connect
your iDEN data-enabled phone to your computer. Your iDEN phone then
works like your modem.
Figure 1. Wireless Connection
With your computer powered on, simply start yourcommunication program
or Internet service, and you are on your way.
Your phone and data cable may not be the same as the
models shown.
Your iDEN
phone
Data cable
Laptop or hand-
held computing
device

2
Wireless Data Services
Overview
The iDEN Wireless Data Services solution provides you with the capability
of connecting to the Internet and corporate intranets using your laptop
computer (or compatible hand-held computing device) and your iDEN data-
enabled phone.
Packet Data
Internet
E-Mail
Circuit Data
4.
Connect
to the
Internet
2.
Install the
Packet Data
Software
3.
Configure
the
Phone
1.
Connect
the Cable
and Turn on
the Phone
C.
Start the
Communication
Software
Circuit Data
Modem
B.
Connect
the Cable
and turn on
the Phone
A.
Internet Service
Provider
Faxes

3
About Wireless Data Services
The phone serves as your modem for making packet and circuit-data
connections.
•Packet data: A wireless modem connection that uses your iDEN
phone’s modem for accessing the Internet, sending and receiving
e-mail, and transferring small files over the packet data network using
standard IP protocols. You are still able to make and receive phone calls,
dispatch calls, and circuit data/faxes during the “idle” time.
Data is sent in bursts. Packet data transmits packets (blocks) of data at
high speed. After the data is transmitted, you can remain connected
indefinitely yet not be charged for the idle time.
•Circuit data: A wireless modem connection that uses your iDEN
phone’s modem for sending and receiving faxes over the circuit-
switched cellular channel.
Data is sent as a continuous stream through the network to another
modem.
To prepare your computer and iDEN data-enabled phone for wireless data
use, the following procedures are necessary.
•Connect the cable.
Connect the phone to the computer via the data cable.
For more information see “Installation Instructions” on page 11.
• Turn on the phone.
Turn on the phone before you proceed with the installation and
configuration.
•Set up Windows Components.
Use these instructions to verify that Dial-Up Networking and the TCP/IP
protocol are installed on your computer. If not, follow the procedure
provided to install them.
For more information, see “Verifying and Installing Dial-Up
Networking” on page 5 and “Verifying and Installing the TCP/IP
Protocol” on page 8.
•Install the software.
Use the installation software to install the modem configuration data
software.
For more information, see “Installing the Software” on page 12.
•Configure your iDEN phone.
Enter settings provided by your iDEN carrier.
For more information, see “Configuring Your Phone” on page 34.
NOTE
You may use the following information as a fast path to
installation.

4
Wireless Data Services
•Connect to the Internet.
Start the Dial-Up Networking session. Be sure that the phone is
connected to the computer with the data cable. After the connection is
made, the floppy disk icon will be present on the phone’s display.
For more information, see “Starting the Internet Connection” on
page 47.
After successful installation, you can surf the Internet, send and receives
faxes and e-mail messages, and transfer files.
Installation Requirements
To run the installation program, you need the following:
• An iDEN plus series phone
• An data cable for your plus series phone
•AnIBM
®-compatible PC with:
-AnIntel
®486 (or higher) processor
- Microsoft®Windows®95, Windows®98, Windows®NT
(Service Pack 3), Windows®2000, Windows®ME, or
Windows®XP installed
- Minimum 128 MB of addressable RAM
-1.44MB3.5-inchdiskdriveorCD-ROMdrive
- 50 MB free hard-disk space
- Recommended: Mouse or compatible pointing device
• The installation software that came with your package
• Communication software
• AnaccountwithaniDENcarrier

5
Setting Up Windows Components
SETTING UP WINDOWS
COMPONENTS
The Installation software automatically installs the packet data application
on your IBM PC-compatible computer with Windows installed.
Windows must have Dial-Up Networking Version 1.3 or later and the TCP/
IP protocol installed.
• If Dial-Up Networking and the TCP/IP protocol are installed, skip this
section and go to “Installation Instructions” on page 11.
• If you are not sure if they are installed, or if they are not installed,
proceed with the rest of these instructions.
Verifying and Installing Dial-Up Networking
This section provides the procedure for setting up Dial-Up Networking on
your Windows computer.
Make sure that your Windows installation media (CD or disk) is available.
You may be asked to insert it later in the installation procedure.
1. From your Windows desktop, double-click “My Computer”.
2. Double-click “Control Panel”.
3. Double-click “Add/Remove Programs”. The Add/Remove Programs
Properties window opens.
4. Click the Windows Setup tab.
NOTES
If your version of Dial-up Networking is earlier than
Version 1.3, you can go to the Microsoft™ web site,
www.microsoft.com, to get the upgrade.
Windows 95 must have Windows Socket version 2
installed.
If your Windows socket version is less than version2.0, you
can go to the Microsoft Web site, www.microsoft.com,
search for 'Windows socket 2 Update' to upgrade.
IMPORTANT
If your computer has a network card or a security program
that prevents IP address changes, see your system
administrator before attempting to install this program.
If your computer is connected to a network, be sure not to
remove the existing network protocols during Packet Data
installation.

6
Wireless Data Services
5. Highlight “Communications” in the Components box.
6. Click “Details”. The Communications window opens.
4.
5.
6.