ACRONIS BACKUP RECOVERY 10 ADVANCED SERVER VIRTUAL... User manual

Quick Start Guide
Acronis® Backup & Recovery ™ 10
Advanced Server Virtual Edition

Table of Contents
1. Main components .................................................................................................. 3
2. License server......................................................................................................... 3
3. Supported operating systems ................................................................................. 3
3.1. Agents ................................................................................................................................. 3
3.2. License server, management server, and management console ....................................... 4
4. Where do I install the components?........................................................................ 4
5. How many licenses do I need? ................................................................................ 6
6. Integration with vCenter......................................................................................... 6
7. Preparing to start ................................................................................................... 9
8. Step-by-step instructions ........................................................................................ 9
8.1. Installation and configuration ............................................................................................. 9
8.1.1. Installing the management components...................................................................................................9
8.1.2. Connecting to the management server ...................................................................................................11
8.1.3. Enabling integration with vCenter............................................................................................................11
8.1.4. Deploying Agent for ESX/ESXi ...................................................................................................................12
8.1.5. Creating a centralized vault.......................................................................................................................12
8.1.6. How to install VMware Tools....................................................................................................................13
8.2. Backing up virtual machines by using a backup plan ........................................................ 13
8.2.1. Setting up the backup plan .......................................................................................................................13
8.2.2. Monitoring the task progress and results ................................................................................................14
8.2.3. What else you can do ................................................................................................................................14
8.3. Recovering a virtual machine............................................................................................ 14
8.4. Backing up multiple machines centrally by using a backup policy ................................... 15
8.4.1. Creating a backup policy ...........................................................................................................................16
8.4.2. Applying a backup policy...........................................................................................................................16
8.4.3. Monitoring the backup progress and results...........................................................................................16
8.4.4. What else you can do ................................................................................................................................17

This document describes how to install and start using Acronis Backup & Recovery 10 Advanced
Server Virtual Edition.
1. Main components
Acronis Backup & Recovery 10 Advanced Server Virtual Edition contains the following main
components.
•Acronis Backup & Recovery 10 Agent for ESX/ESXi: Backs up virtual machines on a VMware
ESX/ESXi host without installing agents inside each virtual machine.
•Acronis Backup & Recovery 10 Agent for Hyper-V: Backs up virtual machines on a Microsoft
Hyper-V host without installing agents inside each virtual machine.
•Acronis Backup & Recovery 10 Management Server: Performs centralized management of the
machines, both physical and virtual, such as backing up groups of machines by using a backup
policy.
•Acronis Backup & Recovery 10 Management Console: Enables you to connect to and manage the
agents and the management server—such as by setting up backup plans and backup policies.
2. License server
You also need Acronis License Server for the agents to work. The license server helps you comply
with Acronis licensing policies. When installing the license server, you import license keys to it. When
the agents are being installed, each agent acquires a license key. The license server remembers that
the agent was installed on this specific machine. After that, each agent regularly checks if its key is
still valid on the license server.
Usage of the management server and the management console is not licensed. You can install the
console on as many machines as required.
Acronis Backup & Recovery 10 trial version does not require a license server. When installing the trial
version, you specify a trial license key instead of the license server. The trial key can be obtained on
the Acronis Web site.
3. Supported operating systems
3.1. Agents
Acronis Backup & Recovery 10 Agent for ESX/ESXi installs on VMware ESX Infrastructure 3.5 Update
2 and later or VMware ESX/ESXi 4.0.
The agent is delivered as a virtual appliance (in terms of VMware Infrastructure) or as an OVF
template (in terms of VMware vSphere).
Agent for ESX/ESXi does not support free VMware ESXi because it restricts access to the Remote
Command Line (RCLI) appliance, which the agent uses to work. For details, please refer to
http://kb.acronis.com/content/2976.
It is highly recommended that VMware Tools are installed in the guest systems.

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Acronis Backup & Recovery 10 Agent for Hyper-V installs on Windows Server 2008 x64 Edition with
Hyper-V as an add-on to Acronis Backup & Recovery 10 Agent for Windows.
It is highly recommended that Integration Services are installed in the guest systems.
3.2. License server, management server, and
management console
You can install the license server, the management server, and the management console on a
machine running any of these operating systems:
•Windows 2000 Professional SP4/XP Professional SP2+
•Windows 2000 Server/2000 Advanced Server/Server 2003/Server 2008
•Windows SBS 2003/SBS 2008
•Windows XP Professional x64 Edition, Windows Server 2003/2008 x64 Editions
•Windows Vista - all editions except for Vista Home Basic and Vista Home Premium
•Windows 7 - all editions except for the Starter and Home editions
4. Where do I install the components?
The minimal configuration that enables backing up virtual machines from a host includes the
management console, the license server and the agent. By adding the management server, you
obtain more powerful management capabilities and a single entry point to the system, in case you
have several virtualization servers or manage a mixed environment including both physical and virtual
machines.
•The agent has to be installed on your virtualization server.
•The license server (ALS) can be installed on any machine that provides continuous services
availability and has a network connection to the virtualization server. This may be a virtual
machine hosted on the same virtualization server.
•The management server (AMS) requires at least 512 MB of RAM. 1 GB or more is highly
recommended. Other requirements are the same as for the license server.
In our simplified example, we'll install both servers on the same virtual machine. If you manage a
large VMware infrastructure using VMware vCenter Server, consider installing the AMS on this
server. In a large heterogeneous network, you might want to run the AMS on a dedicated physical
server.
•The console, which provides the GUI to the agent and to the management server, should be
installed on the machine from where the backup has to be set up and monitored. It makes sense
to install the console on the machine where you run the VMware Infrastructure client.

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Below is an example of how you would distribute the components to protect virtual machines hosted
on a VMware ESX server. The communication traffic between the AMS, ALS and the Agent residing on
the same ESX server goes through its internal switch. The agent uses the external network to
communicate with the console and to save backups in networked locations. The AMS uses the
external connection to manage other hosts and to communicate with the console.
AMS and ALS run on a regular virtual machine. Agent for ESX runs on a dedicated virtual machine called a
virtual appliance. The administrator connects the console to the agent or to the AMS.
And here is how you would distribute the components to protect virtual machines hosted on a
Microsoft Hyper-V server. The difference is that the agent is running directly on the host. Hence you
can back up the host itself using the disk-level or file-level backup methods.
AMS and ALS run on a regular virtual machine. Agent for Windows with the Agent for Hyper-V add-on
runs in the host operating system. The administrator connects the console to the agent or to the AMS.

6Copyright © Acronis, Inc., 2000-2009
5. How many licenses do I need?
To implement any of the above configurations, you need one license for Acronis Backup & Recovery
10 Advanced Server Virtual Edition. The license is required to run either Agent for ESX/ESXi or Agent
for Hyper-V.
You may want to install agents on some of the virtual machines for specific purposes, such as file-
level backup or executing pre/post backup commands inside the guest system. No additional licenses
are required to install Agent for Windows or Agent for Linux in as many guests as you need, if Agent
for ESX/ESXi or Agent for Hyper-V is running on the host.
With multiple virtualization servers, you need one license per host. The configuration below requires
four Virtual Edition licenses. All licenses are stored on a single license server. The administrator
manages virtual machines and groups of them through a single entry point provided by the
management server. The administrator has the ability to connect the console directly to an agent to
manage each host (or a guest where an agent is installed) individually.
Each host has an agent for the corresponding virtualization product. One guest runs AMS and ALS. The
AMS manages all virtual machines through the agents. AMS can also manage the Hyper-V host and the
guests where agents are installed.
6. Integration with vCenter
If you are using VMware vSphere, it is recommended that you integrate the management server with
your vCenter Server.
This provides the capability to:
•view virtual machines managed by the VMware vCenter in the management server GUI
•view the backup status of these machines in the vCenter

Copyright © Acronis, Inc., 2000-2009 7
•automatically register virtual machines created by Acronis Backup & Recovery 10 in the vCenter
inventory
•automatically deploy and configure Agent for ESX/ESXi to any ESX/ESXi server, that is not
necessarily managed by the vCenter.
The vCenter integration functionality is delivered as an add-on to Acronis Backup & Recovery 10
Management Server. The add-on is installed by default during the management server installation or
update. Even if you do not use VMware vSphere, you might want to install vCenter Integration to be
able to easily deploy, configure and update Agent for ESX/ESXi.
No software installation is required on the vCenter Server.
Three ESX hosts are managed by the vCenter Server. Backup of all virtual machines is managed by the
AMS through the agents. The agents can be deployed, updated and removed using the AMS GUI. The
AMS and the vCenter provide each other with the information related to virtual machines backup.
The following schemes illustrate the integration details for advanced users.

8Copyright © Acronis, Inc., 2000-2009
AMS
VM1
VM2
VM3VA2
ESX2
VM1
VM2
VM3
VA1
ESX1
VMware API
Console
VMware API
Working without vCenter integration
The AMS controls the virtual appliances. Each of the appliances manages backup and recovery of
virtual machines hosted on its host using VMware API.
AMS
VM1
VM2
VM3
VA2
ESX2
vCenter
Server
VM1
VM2
VM3
VA1
ESX1
VMware
vSphere API
Console
VMware
vSphere API
VMware
vSphere API
Working with vCenter integration
The AMS controls the virtual appliances. Each of the appliances manages backup and recovery of
virtual machines hosted on its host using VMware vSphere API provided by the vCenter. AMS uses
VMware vSphere API to exchange information with the vCenter.

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7. Preparing to start
Make sure that you have:
•A machine running Windows, with at least 512 MB of physical memory.
•A license key for Acronis Backup & Recovery 10 Advanced Server Virtual Edition in a TXT or EML
file. For multiple license keys, the text format is one line - one key.
•The setup program, which you can download from the Acronis Web site at:
http://www.Acronis.com/enterprise/download/
8. Step-by-step instructions
The following steps will guide you through the installation and basic use of our product, describing
how to:
•Install the license server, the management server and the management console
•Deploy Agent for ESX/ESXi from the management server
•Back up multiple virtual machines by using a backup plan
•Recover a virtual machine from a backup
•Back up multiple machines centrally by using a backup policy
These guidelines illustrate the scenario described in section 6 above and at the same time describe a
common installation procedure.
8.1. Installation and configuration
In this step, you will prepare the infrastructure for backing up virtual machines hosted on VMware
ESX/ESXi servers.
8.1.1. Installing the management components
In this step, you will install the components that help you manage the virtual machines backup.
Preparation
1. Log on as an administrator to the machine where you are running the VMware vSphere client.
2. Create a shared network folder on the machine. Set permissions on the share to allow access to
the setup file.
3. Copy the Acronis Backup & Recovery 10 setup file to this folder.
4. Copy the text file with Acronis Backup & Recovery 10 Advanced Server Virtual Edition license keys
to this folder.
5. Start the VMware vSphere client and log on to the VMware vCenter or directly to the ESX/ESXi
host.
6. Power on the virtual machine where you are going to install the management server. The
machine has to provide continuous services availability and to have a network connection to all
the virtualization servers that you will back up.

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7. Log on to the machine as an administrator.
8. Open the shared network folder where the setup file is.
9. Copy the folder's content to a local folder.
10. Double click the setup file icon.
Installing the license server
Skip these steps if you are installing the trial product version.
1. Click Install Acronis License Server.
2. Click Next in the welcome window.
3. Accept the terms of the license agreement.
4. Specify the file containing the list of license keys.
Details. You will be able to import additional license keys later at any moment, by specifying a file
containing the keys or by typing them in manually.
5. Use the default values for Install to: and Install for:
6. Proceed with installation.
7. On successful installation, close the wizard window.
Installing the management server
1. Click Install Acronis Backup & Recovery 10.
2. Click Next in the welcome window.
3. Accept the terms of the license agreement.
4. Specify the name or IP address of the Acronis License Server, or type your trial license key.
5. Select Acronis Backup & Recovery 10 Advanced Server - Virtual Edition.
6. Click Install the centralized management components.
7. In the list of components, select Management Server and its feature VMware vCenter
integration. Deselect the other components.
8. Use the default values for Install to: and Install for:
9. When prompted about credentials for the management server’s service, leave the default choice
Create a new account.
Details. This account is needed to run the management server’s service.
10. Confirm opening of the Microsoft Windows Firewall port.
11. When prompted about the Microsoft SQL Servers that the management server will use, leave the
default settings.
12. Proceed with installation.
13. On successful installation, close the wizard window.
14. Close the blue splash screen.

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Installing the management console
1. On the machine where you are running the VMware vSphere client, double click the setup file
icon.
2. Click Install Acronis Backup & Recovery 10.
3. Click Next in the welcome window.
4. Accept the terms of the license agreement.
5. Specify the name or IP address of the Acronis License Server, or type your trial license key.
6. Select Acronis Backup & Recovery 10 Advanced Server Virtual Edition.
7. Click Install the centralized management components.
8. In the list of components, select Management Console. Deselect the other components.
9. Use the default values for Install to: and Install for:
10. Proceed with installation.
11. On successful installation, close the wizard window.
12. Close the blue splash screen.
8.1.2. Connecting to the management server
To begin working with the product, start the management console. Select from the start menu:
Acronis > Acronis Backup & Recovery 10 Management Console > Acronis Backup & Recovery 10.
When in the management console, to connect to the management server:
1. Click Connect to a management server.
2. Enter the server name or IP address.
If prompted for credentials, specify the user name and password. The user has to be a member of the
Acronis Remote Users and the Acronis Centralized Admins groups on the server.
8.1.3. Enabling integration with vCenter
In this step, you will integrate your management server with the vCenter to facilitate operations with
multiple ESX/ESXi servers. Skip this step if you do not use vCenter.
1. In the Navigation tree, right click Virtual machines and select VMware vCenter integration.
2. Click Configure integration.
3. Select the Enable VMware vCenter integration check box.
4. Specify the vCenter Server's IP address or name and provide access credentials for the server.
5. Click OK.
Result
A group that has the same name as the vCenter Server appears on the management server under
Virtual machines. The group copies the VMs and Templates inventory view of the vCenter. Also, you
can see virtual machines managed by your vCenter in the All virtual machines group. The machines

12 Copyright © Acronis, Inc., 2000-2009
appear as not manageable (grayed out). To be able to back up the machines, deploy Acronis Backup
& Recovery 10 Agent for ESX/ESXi to their host servers.
What else you can do
View a virtual machine's power state (stopped or running) in the Power state column. To view a
virtual machine's operating system, number of processors or memory size, select the machine and
expand the Information bar. Right-click the table heading to add these columns to the default view.
8.1.4. Deploying Agent for ESX/ESXi
In this step, you will install the components that back up virtual machines on every host where the
backup is required.
1. In the Navigation tree, right click the group that has the same name as the vCenter Server, then
click Deploy ESX agents. A list of ESX/ESXi hosts obtained from the vCenter Server will be
displayed.
2. Select the hosts to deploy the agent to. If you do not use vCenter, specify the host to deploy the
agent to. Use the Add ESX host control in case you need to specify other hosts.
3. Use the default values for Datastore, Network interface, Set an automatically generated
password.
Details. With an automatically generated password, you will be able to connect to the agents
through the management server only. This is sufficient in most cases.
4. Click Provide a license.
When installing the trial product version, select Use the following trial license key and enter the
trial license key.
When installing the purchased product, select Use a license from the following Acronis License
Serverand specify the license server that has the appropriate number of licenses for Acronis
Backup & Recovery 10 Advanced Server Virtual Edition. You need one license for every host you
selected.
5. Click Deploy ESX agents. Watch the progress of the operation at the bottom of the virtual
machines' views underneath the Information bar.
Result
After a virtual appliance is created and registered, a corresponding group of virtual machines appears
on the management server. All virtual machines hosted on the ESX/ESXi server appear as
manageable. You can back up and recover these machines.
8.1.5. Creating a centralized vault
In this step, you will create a centralized vault to back up the machines to. To start with, let's create
an unmanaged vault which is just a shortcut to a network share. In general, it is recommended that
you install a storage node and create a managed vault on the node to be able to use the benefit of
deduplication.
1. In the Navigation tree, expand Vaults and select Centralized.
2. On the toolbar, click Create.
3. In Name, type in the name of the shortcut.

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4. In Type, select Unmanaged.
5. In Path, click Change and then specify the path to the network share where the backups will be
stored. Click OK. When prompted, provide access credentials for the shared folder.
6. Click OK. You can see the vault name in the Navigation tree under Vaults > Centralized. Click the
vault name to check its free space and contents.
8.1.6. How to install VMware Tools
Before you start, please install VMware Tools on every virtual machine you are going to back up.
To install the VMware Tools:
1. Run the VMware Infrastructure client.
2. Connect to the ESX server.
3. Select the virtual machine and run the guest operating system.
4. Right click the virtual machine and select Install/Upgrate VMware Tools.
Follow the onscreen instructions.
8.2. Backing up virtual machines by using a backup plan
In this step, you will back up multiple machines hosted on the same server and save the archives in the
centralized vault. A separate archive will be created for each machine. Using a similar procedure, you
can back up any machine's volumes.
8.2.1. Setting up the backup plan
1. Connect the console to the management server.
2. In the Navigation tree, expand Virtual machines.
3. In any group under Virtual machines, select the machine you want to back up. The machine must
appear as manageable (not grayed out).
4. Right-click the machine and select Backup.
Details. You are taken to the Create backup plan view. The screen heading displays the
generated name of the virtual appliance, so you remember on which ESX/ESXi server you are
operating.
5. Under What to back up, in Source type, leave the default selection Entire virtual machines.
6. In Items to back up, you see the list of virtual machines selected for backup. By default, all
machines present in the server inventory are selected. Click Change and deselect the machines
you do not want to back up, if necessary.
Details. The Agent for ESX/ESXi virtual appliance is not shown in the list of machines and will not
be backed up by a backup plan.
7. Under Where to back up, click Change. In the folder tree, expand Centralized and select the vault
you have created. Click OK to save your settings.
Details. A separate archive will be created for each virtual machine. By default, an archive name
will consist of the virtualization server type (ESX in our case) and the virtual machine name. The
Name field displays the variables corresponding to the default archive names.

14 Copyright © Acronis, Inc., 2000-2009
8. Click OK to create the backup plan. The backup starts immediately. The machines will be backed
up one after another.
8.2.2. Monitoring the task progress and results
After a short time during which the backup tasks are created, you are taken to the All physical
machines view. The corresponding virtual appliance and its Information > Backup plans and tasks tab
are selected. Here you can see the backup plan's execution state: Running.
•To view the backup tasks' progress and states, expand the backup plan. To view the log of a
certain task, right-click the task and select View log from the context menu.
•To view the operations log, select Log in the Navigation tree. To filter the log entries for a certain
machine, type the machine name into the Managed entity column header.
•To view the created archives, expand Vaults > Centralized in the Navigation tree and then select
the vault where you saved the archives. Select the Disk archives tab. Every archive contains one
backup of one virtual machine.
•To view the content of a backup, expand an archive, select a backup and then click View content
> As files.
•To view a summary of operations, check for warnings and check free space in your vaults, select
Dashboard in the Navigation tree.
•To view when and how successfully a virtual machine was backed up, select any group that
contains the machine. See the Status and the Last backup columns. The Status can be OK,
Warning or Error depending on how successfully the last backup task has completed on the
machine. The same information is available on your vCenter in the Virtual machines tab and also
in each machine's Summary > Annotations.
8.2.3. What else you can do
•Once the backup task is completed, you can run it again at any time. Every task run will append a
full backup to each machine's archive.
•You can schedule a backup plan. After N executions on schedule, every archive will contain N
backups of the same machine. However, new machines that may appear on the ESX/ESXi server
before the backup starts, will not be backed up. To set up a backup of all machines present on
the server at the time of backup, apply a backup policy to a dynamic group of machines hosted
on the server. The required steps are described later in this document.
•You can set up retention rules to get rid of old backups in a timely manner.
•You can customize backup operations using various backup options, such as pre/post backup
commands, network bandwidth throttling, error handling or notification options.
8.3. Recovering a virtual machine
In this step, you will recover a virtual machine from the backup you previously created.
Creating the recovery task
1. Connect the console to the management server.
2. In the Navigation tree, expand Vaults > Centralized and then select the vault where you saved
the archives. If prompted, provide access credentials for the vault.
3. Select the Disk archives tab.

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4. Expand the archive from which you want to recover a virtual machine and then select the backup.
Details. If there are multiple archives in the vault, you can find the archive by the name of the
machine you have backed up. The machine name is included in the archive name. If there are
multiple backups in the archive, you can find the backup by the time of its creation displayed in
the Created column. If you are still not sure, click View content > As files to explore the backup
content.
5. Right-click the backup and select Recover.
Details. You are taken to the Recover data view. The screen heading displays the generated name
of the virtual appliance so you remember on which ESX/ESXi server you are operating.
6. Under What to recover, in Data type, select Disks.
Details. By default, all disks found in the backup will be recovered.
7. Under Where to recover, in Recover to, select Existing virtual machine.
8. In Virtual machine, click Change. Select the existing virtual machine, either the same one you
have backed up, or another.
9. For every disk found in the backup: in Recover 'Disk N' to:, click Change and choose the
destination disk from the disks of the existing machine. In NT signature, leave the default setting
Create new.
10. Under Recovery options, in Settings, click Change. Select VM power management. Select the
Power off target virtual machines when starting recovery check box. Alternatively, power off the
target virtual machine using your vSphere client.
Details. A virtual machine has to be stopped during the recovery to this machine. Otherwise the
recovery task will fail.
11. Click OK to immediately start the recovery.
Monitoring the task progress and results
You are taken to the All physical machines view. The corresponding virtual appliance and its
Information > Backup plans and tasks tab are selected. Here you can see the recovery task's
execution state: Running. To view the recovery task's log, right-click the task and select View log.
What else you can do
•Recover a physical machine from a backup to a new or existing virtual machine
•Recover individual disks or volumes to a new or existing virtual machine
•Resize disks and volumes during recovery
•Configure other settings of the new virtual machine
•Postpone the recovery to the date and time you specify.
8.4. Backing up multiple machines centrally by using a
backup policy
By following the instructions listed in this section, you will set up a regular backup of all virtual
machines that are present on the ESX server at the time of backup.

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8.4.1. Creating a backup policy
In this step, you will set up a backup policy to back up entire machines to the centralized vault you
have created. Such policy can be applied to physical or virtual machines or groups of them.
1. In the Navigation tree, right-click Backup policies, and then click Create backup policy.
2. Under What to back up, in Items to back up selection rules, click Change and select [All volumes]
from the drop-down list.
Details. The [All volumes] selection rule means backing up all volumes on machines running
Windows, and all mounted volumes on machines running Linux.
3. Under Where to back up, in Archive, click Change. Leave the default setting Store all machines'
archives in a single location. In the folder tree, expand Centralized and select the vault you have
created. If prompted, provide access credentials for the vault. Click OK to save your settings.
Details. A separate archive will be created for each virtual machine. By default, an archive name
will contain the policy name and the virtual machine name. The Name field displays the variables
corresponding to the default archive names.
4. Click OK to create the policy. It appears in the Backup policies view.
8.4.2. Applying a backup policy
In this step, you will apply a backup policy to the dynamic group of virtual machines hosted on the
ESX/ESXi server.
1. Right-click the policy, and then click Apply.
2. In the Machine Selection window, select Virtual machines, select the group corresponding to the
ESX/ESXi server, and then click OK to deploy the policy.
Result. The policy will immediately start backing up the machines to the specified vault. The
machines will be backed up one after another.
8.4.3. Monitoring the backup progress and results
While the backup policy is being deployed, that is, the backup tasks are being created, the policy
deployment state is Deploying. After all necessary tasks are created, the policy state becomes
Deployed and its status should be OK.
•To view the backup tasks' progress and states, select Tasks in the Navigation tree. To view the log
of a certain task, right-click the task and select View log from the context menu.
•To view the operations log, select Log in the Navigation tree. To filter the log entries for a certain
machine, type the machine name into the Managed entity column header.
•To create a report about virtual machines' backup statuses, select Reports in the Navigation tree.
Right-click Virtual machines (by status) and select Generate from the context menu. To create a
report about all tasks' activities, right-click Tasks' activity for last month and select Generate
from the context menu.
In order for your web browser to correctly display dates and other information in generated reports, enable
active content (JavaScript).

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8.4.4. What else you can do
•Create policies to back up individual volumes of virtual machines
•Schedule policies, set up retention rules for backups created by the policies, customize policies
using various backup options
•Apply policies to any of the groups resulting from integration with the vCenter
When you apply a policy to a group, keep in mind that only the machines managed by Agent for ESX/ESXi
will be backed up. If the group contains unmanageable machines, these will not be backed up until Agent
for ESX/ESXi is deployed on their host.
•Create your own group of virtual machines and apply policies to it
•Register physical machines, such as your Hyper-V host, on the same management server and
apply the same or different policies to it
•Create more detailed reports by executing SQL queries against the management server's
reporting database
•Access the context-sensitive help system with the F1 key or by clicking the question-mark button
where available.