Novell DATA SYNCHRONIZER - 07-2010 User manual

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AUTHORIZED DOCUMENTATION
Novell Data Synchronizer Installation Guide
Data Synchronizer
July 26, 2010
Installation Guide

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Contents 5
Contents
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About This Guide 7
1 Data Synchronizer Product Overview 9
1.1 What Is Data Synchronizer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.1 Data Synchronizer Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.2 Data Synchronizer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.3 Data Synchronizer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Data Synchronizer System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.1 Data Synchronizer Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.2 Directory Service Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2.3 Web Browser Requirements for Synchronizer Web Admin . . . . . . . . . . . . . . . . . . . . 13
1.2.4 Connector Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Data Synchronizer Installation 15
2.1 Planning a Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.1 Planning Your Data Synchronizer System Configuration . . . . . . . . . . . . . . . . . . . . . 15
2.1.2 Gathering LDAP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.3 Planning How to Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.1.4 Gathering GroupWise System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.1.5 Planning the Data Synchronizer Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.1.6 Establishing Data Synchronizer System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.2 Setting Up Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2.1 Performing Pre-Installation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2.2 Running the Data Synchronizer Installation Program . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.3 Checking the Status of the Data Synchronizer Services . . . . . . . . . . . . . . . . . . . . . . 24
2.2.4 Checking the Status of the GroupWise Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.2.5 Testing Your Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3 What’s Next 27
3.1 Managing Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Managing the GroupWise Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.3 Installing Additional Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4 Data Synchronizer Installation Summary Sheet 29
A Data Synchronizer Troubleshooting 31

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About This Guide 7
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About This Guide
The Novell Data Synchronizer Installation Guide helps you to understand and set up a core Data
Synchronizer system by installing Data Synchronizer and the GroupWise Connector. The guide is
divided into these sections:
Chapter 1, “Data Synchronizer Product Overview,” on page 9
Chapter 2, “Data Synchronizer Installation,” on page 15
Chapter 3, “What’s Next,” on page 27
Chapter 4, “Data Synchronizer Installation Summary Sheet,” on page 29
Appendix A, “Data Synchronizer Troubleshooting,” on page 31
After you have set up a core Synchronizer system, you are ready to install one or more additional
Data Synchronizer connectors. The documentation for the additional connectors is located in
separate Connector Installation and Configuration Guides.
IMPORTANT: A basic Synchronizer system does not include synchronization to mobile devices.
Audience
This guide is intended for network administrators who install and administer Data Synchronizer to
provide data synchronization between GroupWise and other collaboration applications.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comment feature at the bottom of each page of the
online documentation, or go to Novell Documentation Feedback (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
For additional Data Synchronizer documentation, see the following documentation provided at the
Novell Data Synchronizer Documentation Web site (http://www.novell.com/documentation/
datasynchronizer1).
Novell Data Synchronizer Readme
Novell Data Synchronizer installation and administration guides
For additional Data Synchronizer connector documentation, see the following documentation
provided at the Novell Data Synchronizer Connectors Documentation Web site (http://
www.novell.com/documentation/datasync_connectors1).
Connector Readmes
Connector Quick Starts
Connector installation and configuration guides

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Data Synchronizer Product Overview
1
9
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1
Data Synchronizer Product
Overview
Section 1.1, “What Is Data Synchronizer?,” on page 9
Section 1.2, “Data Synchronizer System Requirements,” on page 12
1.1 What Is Data Synchronizer?
Novell Data Synchronizer allows personal information management (PIM) data such as e-mail,
appointments, and contacts to synchronize between enterprise e-mail and collaboration applications
such as Novell GroupWise, and other collaboration applications. It is a bi-directional and many-to-
many synchronization solution that can connect multiple collaboration applications, providing real-
time, event-driven synchronization.
Section 1.1.1, “Data Synchronizer Capabilities,” on page 9
Section 1.1.2, “Data Synchronizer Components,” on page 9
Section 1.1.3, “Data Synchronizer Configurations,” on page 11
1.1.1 Data Synchronizer Capabilities
The Data Synchronizer Installation program installs a core Synchronizer system, consisting of the
Data Synchronizer services and the GroupWise Connector. After you have initiated your core
Synchronizer system, you can add additional connectors to synchronize GroupWise data with other
supported applications, as described in “Connectors” on page 10.
1.1.2 Data Synchronizer Components
A Synchronizer system consists of several components that are installed together on one server.
“Sync Engine” on page 9
“Web Administration Service” on page 10
“Configuration Engine” on page 10
“Connector Manager” on page 10
“Connectors” on page 10
Sync Engine
The Synchronizer Sync Engine (
datasync-syncengine ) is a service that provides the hub of data
flow between one or more pairs of application-specific connectors. The Sync Engine provides the
common ground among various applications, so that data provided to the Sync Engine from one
application through its connector can be passed to one or more other applications through their
connectors.

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Figure 1-1 Sync Engine with Multiple Connectors
For example, when you install the SharePoint Connector, you can synchronize data between
GroupWise and your internal SharePoint sites. Then, if you also want to synchronize data between
GroupWise and SugarCRM, you add the SugarCRM Connector to your Synchronizer system. All
connectors communicate with each other through the Sync Engine.
Web Administration Service
The Synchronizer Web Administration service (
datasync-webadmin ) provides a Web-based
interface called Synchronizer Web Admin for administration and management of your Synchronizer
system. Synchronizer Web Admin allows you to add and remove connectors, as well add or remove
users for specific connectors and configure their individual synchronization settings.
Users can log in to the Synchronizer Web Admin URL using their personal network login
credentials to access the Data Synchronizer User Options page. Here, they can configure and control
the synchronization settings for their applications. For more information, see the Quick Start (http://
www.novell.com/documentation/datasync_connectors1) for each connector.
Configuration Engine
The Synchronizer Configuration Engine (
datasync-configengine ) is a service that provides
communication between Synchronizer Web Admin and the Sync Engine. The Config Engine passes
configuration information from the Sync Engine to Synchronizer Web Admin for viewing, and it
passes your configuration changes back to the Sync Engine for implementation.
Connector Manager
The Synchronizer Connector Manager (
datasync-connectors ) is a service that provides
communication between the Sync Engine and connectors.
Connectors
Synchronizer Connectors transfer data between two or more applications. Each connector acts as a
code converter and data filter to translate information between an application-specific format and an
application-neutral format that can be consumed by other application-specific connectors. For
example, if you install add the SugarCRM connector to your Synchronizer system, your GroupWise
contact information can be synchronized with the contact information in SugarCRM.