ActronAir ESP Platinum QUE User manual

Model Numbers
CRQ2-16AT
CRQ3-18AT
CRQ5-21AT
CRQ5-24AT
IMPORTANT NOTE:
Please read this manual carefully before installing or operating your air conditioning unit.
That’s better. That’s Actron.
ESP Platinum QUE
Split Ducted Unit - 3 Phase
Installation and Commissioning Guide - Outdoor

02 Installation & Commissioning Guide - ESP Platinum QUE Split Ducted Units
Doc. No.0525-063 Ver. 1 190131
Installation and Commisioning Guide ESP Platinum QUE - Three Phase
Table of Contents
01.Inspections............................................................................................................................................03
01.01. Product Inspections 03
01.02. Codes, Regulations and Standards 03
02.General Information..............................................................................................................................03
03.Safety Instructions ............................................................................................................................... 04
04.Installation Information........................................................................................................................05
05.Components Overview .........................................................................................................................07
06.Outdoor Unit Dimensions / Clearances.................................................................................................08
06.01. Unit Dimensions and Weights 08
06.02. Minimum Service Access Areas and Airflow Clearances 10
06.03. Banking of Units 10
07. Unit Lifting Procedure ............................................................................................................................12
07.01. Crane Lifting Method 12
07.02. Fork Lift Method 13
08.Outdoor Unit Preparation ..................................................................................................................... 14
08.01. Remove mounting screws, as shown below: 14
08.02. Remove Access Panel 14
08.03. Install Interconnecting Field Pipes 14
09.Field Pipe Connection ............................................................................................................................15
09.01. Piping and Brazing 15
09.02. Pressure Testing 18
09.03. Evacuation Procedure (Triple Evacuation) 19
10.Electrical Installation .............................................................................................................................20
10.01. Wiring Connection, Control Cable Length and Specification 22
10.02. AEDC2 Data Cable Shielding Instructions 23
10.03. Demand Response Management 24
10.04. Run and Fault Indication Output 25
11.Refrigerant Charging.............................................................................................................................. 25
12.Maintenance.......................................................................................................................................... 29
13.Maintenance Frequency Checklist .........................................................................................................30
14.Troubleshooting Guide.......................................................................................................................... 33
15.Fault and Status Codes ........................................................................................................................... 35
16.Frequently Asked Questions.................................................................................................................. 36
17.Key Components Parts List..................................................................................................................... 38

03
ActronAir is constantly seeking ways to improve the design of its products, therefore specifications are subject to change without notice.
Copyright © 2019 Actron Engineering Pty. Ltd.
Installation and Commisioning Guide ESP Platinum QUE - Three Phase
01. Inspections
01.01. Product Inspections
Check your air conditioning unit and all items against the invoice upon receiving your shipment. Inspect the unit, components
and accessories for any sign of damage. If there is any damage to the unit, contact ActronAir Customer Care Department
immediately on: 1300 522 722 to obtain a Goods Return Number.
Check the unit nameplate to verify the model, serial number, electrical rated specifications are correct.
01.02. Codes, Regulations and Standards
The installer and/or contractor assumes responsibility to ensure that unit installation complies with the relevant council, state
/ federal codes, regulations and building code standards. All electrical wiring must be in accordance with current electrical
authority regulations and all wiring connections to be as per electrical diagram provided with the unit.
02.General Information
The ActronAir Platinum-Series Split Ducted air conditioning units are designed for applications where superior performance,
high efficiency, reliability, supply air quality and quiet operation are the prime priorities. The units are built with the latest
technology, advanced variable speed driven compressor, EC indoor fans, low-noise outdoor fans and an intelligent electronic
control.
For optimum efficiency, your air conditioning unit will deliver just the right amount of cooling or heating capacity you
demand. Even in extreme conditions, the unit will still supply the required demand at peak performance.
Energy Efficient Refrigeration Circuits
The ActronAir Platinum-Series Split Ducted system is designed with a variable capacity refrigeration circuit that delivers only
the amount of cooling or heating actually required to maintain your desired comfort at the most optimum efficiency.
The refrigeration circuit consists of:
●High efficiency variable capacity scroll compressor with individual compressor drive
●Hydrophillic coated condenser coil designed for optimum performance and efficiency with corrugated fins and
riffled tubing
●Hydrophillic coated evaporator coil designed for optimum performance and efficiency with lanced fins and riffled
tubing
●Electronic expansion valve (EEV), to maintain efficiency at different operating conditions
Evaporator Section
The evaporator section has EC fans which deliver just the right amount of airflow, depending on requirements. The fans
provide superior performance for your comfort at optimum efficiency:
●Highly efficient variable speed EC motor that uses less energy than the traditional AC motor.
●Easy indoor fan commissioning via intelligent controllers.
●Low noise operation.
Condenser Section
Uses two (2) axial fans and an Inverter Compressor, with the following features:
●Efficient Tru-Inverter Compressor and Inverter Drive combination
●Efficient axial fans with direct drive AC motor
●Low noise operation

04 Installation & Commissioning Guide - ESP Platinum QUE Split Ducted Units
Doc. No.0525-063 Ver. 1 190131
Installation and Commisioning Guide ESP Platinum QUE - Three Phase
Electrical Section
The electrical section is composed of a panel for controls and a separate panel enclosure for the variable speed drive.
Durable Design and Construction
ActronAir is an Australian manufacturer with proven high quality air conditioning products. Known for their durability and
reliable performance, these products are designed and built to withstand the extreme weather conditions.
The heavy gauge zinc and galvanized steel cabinet, with powder coated epoxy enamel finish, resists the toughest conditions.
The louvered outdoor coil guard protects the condenser coil from any potential damage brought by hail, stones and other
solid objects that may be projected to the unit.
Blue Hydrophillic coil fins provide protection to your heat exchangers and enhanced heat transfer with increased performance
efficiency.
System Flexibility
The ActronAir Platinum-series of air conditioning units is the first choice for residential, office, schools and other air
conditioning facilities applications, both for new construction or retrofitting projects.
Refrigerant Handling and Accountability
ActronAir strongly urges that all service technicians make every effort possible to reduce the emission of refrigerants to
the atmosphere. Everyone must act in a responsible manner to conserve refrigerants in accordance to the industry code of
practice.
03. Safety Instructions
●Only licensed HVAC technicians* should install and service this air conditioning equipment. Improper service or
alteration by an unqualified technician could result in significant and major damage to the product or property
which may render your warranty null and void. Such unqualified service could also lead to severe physical injury or
death. Follow all safety instructions in this literature and all warning labels that are attached to the equipment.
●Prevailing WH&S regulations must be observed and will take precedence to the safety instructions contained on
this manual. Safe work practices and environment must be the paramount importance in the performance of all the
service procedures.
●Ensure that unit installation complies with relevant council regulations and building code standards.
●All electrical wiring must be in accordance with current electrical authority regulations and all wiring connections to
be as per electrical diagram provided.
●Secure the fans against accidental contact. Beware of pinch point and sharp edges which can cause cutting injury.
●Always wear appropriate PPE, remove any dangling jewellery and protect long hair by wearing a cap.
●Make sure that safety guards and panel covers are always firmly secured and not damaged.
●This appliance is not intended for use by young children or infirm persons unless they have been adequately
supervised by a responsible person to ensure that they can use the appliance safely. Young children should be
supervised to ensure that they do not play with the appliance.
●Installer must incorporate a means of electrical disconnection (isolator) in the sub mains fixed wiring in accordance
with AS/NZS 3000:2018 (also known as Australian Wiring Rules).
●Secure the power cords and control cables that goes in/out the unit. Use the cable ties provided in the control box.
*Qualifications required will be appropriate Electrical, Refrigeration and Refrigerant Handling License & Training
dependent on local State/Territory regulations.
DANGER
Hazardous Voltage - Risk of Electrocution.
TURN-OFF the power from main isolator before proceeding with any service work of the unit. Observe proper LOCK-OUT/TAG-
OUT (LOTO) procedures for electrical appliances in order to prevent accidental switching-on of the power supply.

05
ActronAir is constantly seeking ways to improve the design of its products, therefore specifications are subject to change without notice.
Copyright © 2019 Actron Engineering Pty. Ltd.
Installation and Commisioning Guide ESP Platinum QUE - Three Phase
WARNING
EC Motors are fitted with high power capacitors and can have dangerous residual voltages at motor terminals after power has
been isolated. Wait at least 5 minutes after power isolation and test for any residual voltage before beginning service work.
CAUTION
Beware of Rotating Fans!
Ensure that indoor & outdoor fans are isolated and have come to a complete stand still before servicing the equipment. Beware of
pinch point and sharp edges which can cause cutting injury. Secure the fans against accidental contact.
Always wear appropriate PPE and remove any dangling jewellery and protect long hair by wearing a cap. Ensure that no loose
clothing can be caught / entangled in moving parts.
VISUAL INSPECTION & WORK ASSESSMENT
Work areas and conditions must first be assessed and evaluated for any potential hazardous conditions. It is also important to be
familiar with the unit parts and components before proceeding with any service task.
04.Installation Information
All service technicians handling refrigerant must be licensed to handle refrigerant gases.
Recover and Recycle Refrigerants
Never release refrigerant to the atmosphere! It is an offence in Australia to do so. Always recover, recycle and reuse
refrigerants. When removing from the system, properly contain and identify refrigerants in its dedicated container for proper
disposal and/or storage. Always consider the recycle or reclaim requirements of the refrigerant before beginning the recovery
procedures. Obtain a chemical analysis of the refrigerant if necessary. Refer recovered refrigerant and acceptable refrigerant
quality to existing standards and regulations.
Refrigerant Handling and Safety
Consult the refrigerant manufacturer’s safety data sheet (SDS) for information on proper handling and to fully understand
health, safety, storage and disposal requirements. Use the approved containment vessels and refer to appropriate safety
standards. Comply with all applicable transportation standards when shipping refrigerant containers.
Service Equipment and Recovery Procedures
Always use refrigerant reclaiming equipment in order to minimise refrigerant emissions. Use equipment and methods which
will pull the lowest possible system vacuum while recovering and condensing refrigerant. Equipment capable of pulling a
vacuum of less than 500 microns is required.
Do not open the system to the atmosphere for service work until refrigerant is fully removed and/or recovered. Perform
refrigeration system evacuation, prior to charging, in accordance with AIRAH / IRHACE Refrigerant handling code of practice.
Let the unit stand for 1 hour and with the vacuum not rising above 500 microns. A rise above 500 microns indicates a leak from
the system and a leak test is required to locate and repair any leak.
CAUTION
A leak test is always required on any repaired section of the refrigeration system.
Charge refrigerant into the system only after the equipment does not leak or contain moisture. Ensure that R410A is only
charged in liquid form. Take into consideration the correct amount of refrigerant charge specified for the system to ensure
efficient unit operations. When charging is complete, reclaim refrigerant from charging lines into an approved refrigerant
container. Seal all used refrigerant containers with approved closure devices to prevent unused refrigerant from escaping to
the atmosphere. Take extra care to maintain all service equipment directly supporting refrigerant service work such as gauges,
hoses, vacuum pumps and recycling equipment.