ADIC Scalar 100 User manual

SNC/Gateway 3000
User Guide

ADIC • 9 BROWN ROAD • ITHACA, NEW YORK, USA • 1-607-266-4000
ADIC •11431 WILLOWS ROAD, NE •REDMOND, WASHINGTON, USA •1-800-336-1233
ADIC •10949 EAST PEAKVIEW AVENUE •ENGLEWOOD, COLORADO, USA •1-800-827-3822
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© Copyright ADIC 2001
The information contained in this document is subject to change without notice.
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© Copyright ADIC Europe 2001
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ADIC Europe assumes no responsibility for any errors that may appear in this document, and
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used solely for identification or exemplary purposes, any omission is unintentional.
ADIC and ADIC Europe are trademarks of Advanced Digital Information Corporation.
ADICADIC Europe ADIC Germany Beteiligungs GmbH, KG
Tel.: [phone] ZAC des Basses AugesEschenstraße 3
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www.adic.comTel.: +33.1.3087.5300
Fax: [phone]
Part number: OT806300P Rev A

iii
Table of Contents
Table of Contents
List of Figures................................................................................xi
List of Tables................................................................................xv
Chapter 1: Notices .........................................................................1
ADIC Limited Product Warranty .....................................................1
Safety Notices ................................................................................6
Safety Inspection....................................................................6
Remove AC Power.................................................................6
External Machine Check.........................................................6
Internal Machine Check..........................................................7
Safety Label Check.................................................................7
Fusing Requirements..............................................................9
AC Grounding.......................................................................10
Environmental Notices and Statements .......................................10
Electronic Emission Statements...................................................11
Chapter 2: Introduction ...............................................................13
Overview.......................................................................................13
Configuration Support...................................................................13
Address Mapping..................................................................13
Interface Protocol Awareness...............................................13
ADIC Management Console.................................................14
Access Security Capabilities.................................................14
Virtual Private SAN™ Option................................................14
Data Mover...........................................................................15
Virtual Private Map™ Option................................................15
Channel Zoning ....................................................................15
Hardware Product Description and Features ...............................15
Fibre Channel Interfaces ......................................................16
Ultra2 SCSI I/O Interfaces....................................................17
Ultra SCSI I/O Modules ........................................................17
Ethernet................................................................................18
Service Port..........................................................................18
Enclosure..............................................................................18
Power Supply Unit................................................................18
LED Indicators......................................................................19
Supported Platforms.....................................................................20

iv Table of Contents
Supported Devices.......................................................................20
Operating Specifications...............................................................21
Installation Options...............................................................21
Physical Dimensions.............................................................21
Operating Environment.........................................................21
Power Consumption .............................................................22
AC Power Requirement........................................................22
Agency Approvals.................................................................22
Introduction to the ADIC Management Console...........................22
Client/Server Model..............................................................23
Agent ....................................................................................23
Server...................................................................................23
Client.....................................................................................24
Features .......................................................................................24
SNMP ...................................................................................24
SNMP Community Support...................................................25
Security.................................................................................25
SAN Access Control.............................................................25
Host Registration Service.....................................................26
Saved Views.........................................................................26
Network Discovery................................................................26
Configuration Options...........................................................26
Software Updates.................................................................26
Event Logging.......................................................................27
Health Checks ......................................................................27
Views....................................................................................27
Heartbeat..............................................................................27
Chapter 3: Installation .................................................................29
Pre-installation Checklist..............................................................29
Installation Checklist.....................................................................32
Post-installation Checklist.............................................................36
ADIC Gateway Setup ...................................................................37
Placing the ADIC Gateway...................................................37
Desktop Configuration..........................................................38
Rack Mount Configuration....................................................38
Attaching SCSI Devices........................................................39
Maximum Number of LUNS..................................................40
Transfer Rates: Ultra, Fast, and Asynchronous....................40
Wide and Narrow SCSI Buses..............................................40
Table of SCSI Terminology and Limitations .........................41
SCSI Bus Termination..........................................................42
Problems on the SCSI Bus...................................................42
Connecting Power ................................................................43

v
Table of Contents
Other Installation Issues...............................................................44
Host Adapter Setup ..............................................................44
Installing the SAN Explorer and Host Registration Service..44
Power-Up and Boot Sequence Guidelines...................................45
Install the ADIC Management Console Software .................46
Installation Requirements.....................................................46
Installing the Software on Windows NT/Windows 2000 .......47
Startup and Configuration.....................................................47
ADIC Gateway Network Setup....................................................49
Chapter 4: Understanding SAN Configurations .......................53
Device Configuration and Mapping ..............................................53
Host System Considerations........................................................55
Mapping Devices to Targets and LUNs................................55
Persistent Device Maps........................................................56
Alternate SCSI IDs................................................................56
Adding and Replacing SCSI Target Devices................................57
Replacing an Existing SCSI Device..............................................58
Setting up Access Control............................................................58
Fibre Channel Port Modes and Connection Options....................59
Port Mode Options................................................................59
Connection Type Options.....................................................60
Preserving the ADIC Gateway Configurations .............................60
Updating the ADIC Gateway Software.........................................61
Chapter 5: Using the ADIC Management Console ...................63
Starting the ADIC Management Console .....................................64
File Menu Group...........................................................................66
Save Current View................................................................66
Save Current View as...........................................................66
Open a Previous View..........................................................67
Exit........................................................................................68
View Menu Group.........................................................................68
Information About a Selected Channel.................................72
SAN Gateway Front Panel....................................................74
Refresh SAN Gateway..........................................................75
Admin Menu Group ......................................................................75
Connect to Server.................................................................76
Logon....................................................................................76
Change Password ................................................................76
Add New User.......................................................................77
Remove User........................................................................78

vi Table of Contents
If You Lose the Password.....................................................78
Tools Menu Group........................................................................79
Discover Net.........................................................................79
Connect SAN Gateway.........................................................80
Disconnect SAN Gateway ....................................................81
Health Check........................................................................82
Events...................................................................................85
Save SAN Gateway Configuration........................................90
Load SAN Gateway Configuration........................................91
Controls Menu Group...................................................................94
Feature Enable.....................................................................94
Feature Enable: Virtual Private SAN ....................................95
Feature Enable: Virtual Private Map.....................................96
Feature Enable: Data Mover.................................................97
Access Options.....................................................................97
Access Options: Channel Zoning .........................................98
Access Options: Virtual Private SAN..................................100
Access Options: Virtual Private Map ..................................102
SNMP Community Strings..................................................105
SCSI Channel.....................................................................105
Fibre Channel.....................................................................108
Device Mapping..................................................................110
Pre-Assigning Device Numbers..........................................114
Update Firmware................................................................117
Restart SAN Gateway.........................................................118
Identify ADIC Gateway .......................................................119
Chapter 6: Installing and Using Virtual Private SAN ..............121
Introduction to Virtual Private SAN.............................................121
Host Registration........................................................................122
Installing the Host Registration Service..............................123
Installing Virtual Private SAN......................................................124
Installation Instructions.......................................................124
Installation Steps for a New SAN Gateway Installation......124
Installation Steps for an Existing SAN Gateway.................132
Entering Host Parameters..........................................................137
Changing Access Permissions...................................................140
Determining LUN Assignments ..................................................142
Adding and Removing Hosts......................................................143
Adding a Host to the SAN Configuration ............................143
Combining VPS with Channel Zoning ........................................145
Chapter 7: Installing and Using Virtual Private Map ..............147

vii
Table of Contents
Introduction to Virtual Private Map .............................................147
Enabling Virtual Private Map......................................................148
Mapping Devices With VPM.......................................................148
Map Devices on a Fibre Channel to a SCSI Host...............148
Map Devices on a SCSI Channel to a SCSI Host ..............152
Removing Devices From VPM ...................................................155
Chapter 8: Maintenance Action Plans .....................................157
Start MAP...................................................................................157
Event Code or Obvious Symptom ......................................157
Visually Inspect LEDs.........................................................157
Check for Problems on Attached SCSI Devices.................158
Check FC Host Versions ....................................................158
Check ADIC Gateway Product Versions ............................158
Check Event Log ................................................................159
Quick Component Check....................................................159
Perform Health Check ........................................................159
Check the Host Event Log..................................................160
Service Reference Table....................................................160
Database Full MAP.....................................................................168
Device Access MAP...................................................................169
Check Fibre Channel Port Status.......................................169
Check SCSI Channel Devices............................................170
Check Channel Zoning Settings.........................................170
Check Fibre Channel Initiator Port Mode............................170
Check Virtual Private SAN Access Settings.......................170
SCSI MAP ..................................................................................171
Get ADIC Gateway SCSI Information.................................171
Check Attached SCSI Devices from the Service Port ........172
Compare List versus Physical Devices...............................172
Compare Listed versus Supported Devices .......................172
Check SCSI Bus Termination.............................................173
Check for Multiple SCSI IDs...............................................173
Improper Device Type ........................................................174
Examine SCSI Cables........................................................174
Examine SCSI Connectors.................................................175
SCSI Health Check.............................................................175
SCSI Loop Back Test .........................................................175
Testing SCSI Cables ..........................................................176
Isolating SCSI devices........................................................177
Check DDF Interactions......................................................178
Restore SCSI Setup ...........................................................178
Fibre Channel MAP....................................................................178

viii Table of Contents
Verify Fibre Channel Connections......................................179
Examine Cables..................................................................179
Check Optical Cable Type..................................................179
Fibre Channel Loop Back Test...........................................180
Testing Fibre Channel Optical Cable..................................181
Replace Fibre Channel Cable.............................................181
Replace Fibre Channel Device...........................................181
ADIC Gateway MAP...................................................................182
Observe Operational LED Behavior ...................................182
Isolating Startup Problems..................................................182
Temperature MAP ......................................................................184
Check Environmental Conditions........................................184
Check for Airflow Obstructions ...........................................184
Unresolved Temperature Warning/Alarm...........................184
Power MAP.................................................................................184
Check Power Source..........................................................184
Check Fuses.......................................................................185
Check Power Cord..............................................................185
DDF Board MAP.........................................................................185
Basic Testing of the DDF Board.........................................185
Testing DDF with PMC Cards Removed............................187
Ethernet MAP .............................................................................187
Service Port MAP.......................................................................191
Check the RS-232 Cable....................................................191
Check Connection with Boot Messages.............................192
Data Path Protection MAP..........................................................192
Chapter 9: Removal and Replacement Procedures ...............197
Handling ESD-Sensitive Parts....................................................197
How to Attach the ESD Wrist Strap....................................197
Handling Electro Static Discharge-Sensitive Parts.............197
Preparing for Removal and Replacement ..................................198
ADIC Gateway............................................................................199
Removing the ADIC Gateway.............................................199
Replacing the ADIC Gateway.............................................200
Cover..................................................................................200
Removing the Cover...........................................................201
Replacing the Cover...........................................................201
PCI Mezzanine Cards (PMCs) ...................................................202
Removing the PMC.............................................................202
Replacing the PMC.............................................................203
DDF Board..........................................................................204
Removing and Installing the DDF Board ............................204

ix
Table of Contents
Replacing the DDF Board...................................................204
Fuse Removal ............................................................................205
Removing the Fuses...........................................................205
Replacing the Fuses...........................................................205
Base Unit....................................................................................206
Prepare the New Base Unit........................................................206
Removing and Replacing the FRUs ...................................206
Bulkhead Panel ..........................................................................207
Removing a Bulkhead Panel ..............................................207
Replacing a Bulkhead Panel...............................................207
Final Diagnostic Tests................................................................208
Final Test Preparation ........................................................208
Fibre Channel Tests ...........................................................208
Ultra 2/3 SCSI PMC Tests..................................................210
Ultra SCSI Tests.................................................................211
DDF Test ............................................................................211
Ethernet Test......................................................................211
Updating the ADIC Gateway ......................................................212
Post-Repair Checklist.................................................................212
Appendix A: Connecting to the Service Port...........................217
Service Port Connections...........................................................217
Connecting the Service Terminal ...............................................218
Initial Setup of HyperTerminal............................................219
Verifying the Connection.....................................................219
Updating Firmware and Configurations......................................219
Updating Firmware .............................................................220
Saving a Configuration File.................................................220
Loading a Configuration File...............................................221
Zmodem Status Code Table.......................................................221
Appendix B: Service Port Command Reference.....................223
Appendix C: Diagnostic Command Reference........................295
Boot Modes ................................................................................295
Entering Diagnostic Mode...................................................295
Restoring Normal Mode......................................................296
Special Procedures ....................................................................296
Health Check......................................................................296
Manual Health Check .........................................................296
Event Log Dump.................................................................297
Retrieving the Code 43 Dump File......................................297
Boot Mode Commands...............................................................298
Diagnostic Commands ...............................................................299

xTable of Contents
Appendix D: Remote Event Notification ..................................307
Event Logging and Viewing........................................................307
Events and Traps .......................................................................308
Heartbeats..................................................................................309
Health Check..............................................................................310
Health Check Level Control................................................311
Health Check Interval .........................................................313
Performance Impact of Health Checks...............................313
Appendix E: Startup Message Reference................................315
POST Messages ........................................................................315
Boot Rom Messages..................................................................315
LIC Initialization Messages.........................................................317
Final Startup Messages..............................................................319
Appendix F: Channel Number Reference ................................321
Channel Numbering Convention ................................................321
Ultra SCSI Channel and PMC Slot Numbering...................321
Single Port Fibre Channel PMC Option Card Numbering...321
Dual Port Fibre Channel PMC Option Card Numbering.....322
Dual Channel Ultra2/3 SCSI PMC Option Card Numbering322
Skipping PMC Slots and Mixing Option Cards ...................322
Dual Channel Ultra2/3 SCSI PMC Numbers in Device Maps.....323
Appendix G: POST Error Codes ...............................................325
Appendix H: Glossary................................................................329

xi
List of Figures
List of Figures
Figure 1-1: Safety Label ........................................................................................8
Figure 1-2: Ground Test ........................................................................................8
Figure 1-3: Fusing Label........................................................................................9
Figure 1-4: AC Grounding ...................................................................................10
Figure 2-1: LEDs on Front Panel.........................................................................19
Figure 2-2: ADIC Management Console Application Model................................23
Figure 3-1: Installing the Rubber Feet for Desktop Use......................................38
Figure 3-2: Installation Into a Rack......................................................................39
Figure 3-3: Logon to Server.................................................................................48
Figure 3-4: Add An Administrative User Account ................................................48
Figure 3-5: Adding A User Account.....................................................................49
Figure 4-1: Basic SCSI Connection to System....................................................53
Figure 4-2: System With ADIC Gateway Attached Through Fibre Channel........54
Figure 5-1: Connect to Server .............................................................................64
Figure 5-2: Logon to Server.................................................................................64
Figure 5-3: Initial Tree View.................................................................................65
Figure 5-4: File Menu ..........................................................................................66
Figure 5-5: Save Current View As.......................................................................67
Figure 5-6: Saved Views .....................................................................................67
Figure 5-7: Exit....................................................................................................68
Figure 5-8: View Menu ........................................................................................68
Figure 5-9: Expanded Tree View........................................................................69
Figure 5-10: Icons for Channel Modes and Channel Types................................70
Figure 5-11: Information About a Channel ..........................................................71
Figure 5-12: Icons used in Tree View..................................................................72
Figure 5-13: Information About a Selected Device..............................................72
Figure 5-14: Information About a Host ................................................................73
Figure 5-15: Front Panel View............................................................................74
Figure 5-16: Refresh View..................................................................................75
Figure 5-17: Admin Menu....................................................................................75
Figure 5-18: Connect To Server..........................................................................76
Figure 5-19: Logon to Server...............................................................................76
Figure 5-20: Change Password...........................................................................77
Figure 5-21: Add A User......................................................................................77
Figure 5-22: Remove a User ...............................................................................78
Figure 5-23: Tools Menu .....................................................................................79
Figure 5-24: Discover Net....................................................................................79
Figure 5-25: Connect to Server ...........................................................................80
Figure 5-26: Right Click Menu for Connecting To Gateway ................................81
Figure 5-27: Disconnect Dialog Box....................................................................81
Figure 5-28: Disconnect Via Right-Click..............................................................82
Figure 5-29: Health Check Submenu ..................................................................82
Figure 5-30: Perform Health Check Via Right-Click ............................................83
Figure 5-31: Health Check Settings.....................................................................83
Figure 5-32: Events Submenu.............................................................................85

xii List of Figures
Figure 5-33: Event Viewing Levels......................................................................86
Figure 5-34: Typical Event Log............................................................................86
Figure 5-35: Save Event Log Dialog Box ............................................................87
Figure 5-36: Clear Event Log ..............................................................................87
Figure 5-37: Set Event Threshold........................................................................88
Figure 5-38: Change Event Threshold Dialog Box..............................................89
Figure 5-39: Received Event Trap Window.........................................................90
Figure 5-40: Save Gateway Configuration ..........................................................90
Figure 5-41: Save Configuration Dialog ..............................................................91
Figure 5-42: Load SAN Gateway Configuration ..................................................91
Figure 5-43: Warning Before Loading a Configuration........................................92
Figure 5-44: Load a Local File.............................................................................92
Figure 5-45: Load a File From the Server............................................................93
Figure 5-46: Controls Menu.................................................................................94
Figure 5-47: Enabling Optional Features.............................................................95
Figure 5-48: Enter License Key to Enable VPS...................................................96
Figure 5-49: Feature Enable: Virtual Private Map ...............................................96
Figure 5-50: Feature Enable: Data Mover...........................................................97
Figure 5-51: Selecting An Access Control Option ...............................................98
Figure 5-52: Access Options: Channel Zoning....................................................99
Figure 5-53: Default Channel Zoning Settings ..................................................100
Figure 5-54: Right-Click Menu: VPS..................................................................101
Figure 5-55: VPS Access Settings ....................................................................102
Figure 5-56: Right-Click Menu: VPM.................................................................103
Figure 5-57: SCSI Devices Available For Mapping With VPM ..........................104
Figure 5-58: SNMP Community Strings.............................................................105
Figure 5-59: SCSI Channel Parameters Via the Right-Click Menu ...................106
Figure 5-60: SCSI Channel Controls.................................................................106
Figure 5-61: First SCSI Reset Warning.............................................................108
Figure 5-62: Second SCSI Reset Warning........................................................108
Figure 5-63: Fibre Channel Parameters Via the Right-Click Menu....................109
Figure 5-64: Fibre Channel Default Settings .....................................................110
Figure 5-65: Device Mapping on the Right-Click Menu.....................................111
Figure 5-66: Devices Available for Mapping......................................................112
Figure 5-67: Device Mapping Window...............................................................113
Figure 5-68: Devices That Have Been Remapped............................................114
Figure 5-69: Add New SCSI Device ..................................................................115
Figure 5-70: Add New Fibre Channel Device....................................................115
Figure 5-71: New SCSI Channel Device ...........................................................116
Figure 5-72: Unmapped Devices Warning.........................................................116
Figure 5-73: Update Firmware Via the Right-Click Menu..................................117
Figure 5-74: Update Firmware...........................................................................118
Figure 5-75: Using the Right-Click Menu to Restart a Gateway........................118
Figure 5-76: Warning Before Restarting an ADIC Gateway..............................119
Figure 5-77: Identify SAN Gateway...................................................................119
Figure 6-1: One Registered Host Online ...........................................................125
Figure 6-2: Detail of Host Information in Tree View Panel................................126
Figure 6-3: Confirming That Two Registered Hosts are Online.........................127
Figure 6-4: Determining the Assigned LUN.......................................................128

xiii
List of Figures
Figure 6-5: Initial VPS Window before Access Assignments.............................129
Figure 6-6: VPS Host Parameters Pop-Up........................................................130
Figure 6-7: Assigning Host Access Permissions...............................................131
Figure 6-8: VPS Device Parameters Pop-Up....................................................132
Figure 6-8: Two Hosts Online............................................................................134
Figure 6-9: Detail of Tree View Panel................................................................135
Figure 6-10: Checking Access Settings Inherited from Hosts ...........................136
Figure 6-11: Checking the Assigned LUN .........................................................137
Figure 6-12: Unknown Host Parameters...........................................................138
Figure 6-13: Entering Parameters for a Fibre Channel Switch..........................140
Figure 6-14: Changing Access Permissions......................................................141
Figure 6-15: Determining the Assigned LUN.....................................................142
Figure 6-16: Adding a New Host .......................................................................144
Figure 7-1: SCSI Channel Set to Target............................................................149
Figure 7-2: Initial VPM Mapping Window (Fibre Devices).................................150
Figure 7-3: VPM Mapping Changes Made (Fibre Devices)...............................151
Figure 7-4: SCSI Devices Available for Mapping...............................................152
Figure 7-5: Initial VPM Mapping Window (SCSI Devices).................................153
Figure 7-6: VPM Mapping Changes Made (SCSI Devices)...............................154
Figure 7-7: Device Removed From Virtual Private Map....................................155
Figure 9-1: Placement of ESD Protection Strap................................................197
Figure 9-2: Key to Back Panel...........................................................................199
Figure 9-3: Removing the Unit from a Rack Cabinet.........................................200
Figure 9-4: Removing the Cover .......................................................................201
Figure 9-5: Removing PMC Option Card...........................................................203
Figure 9-6: Removing the DDF Board...............................................................204
Figure 9-7: Removing the Fuses .......................................................................205
Figure 9-8: Removing a Bulkhead Panel...........................................................207
Figure A-1: Service Port Pinout.........................................................................217
Figure D-1: Viewing Events in the Event Log....................................................308
Figure D-2: Event Traps Displayed By Client....................................................309
Figure D-3: Successful Health Check................................................................311
Figure D-4: Health Check Interval .....................................................................313
Figure F-1: Dual Channel Ultra2/3 SCSI PMC Number in Tree View Display...324
Figure G-1: Decoding POST LEDs....................................................................325

xiv List of Figures

xv
List of Tables
List of Tables
Table 2-1: Fibre Channel Connections................................................................16
Table 3-1: Pre-Installation Steps .........................................................................29
Table 3-2: Installation Steps................................................................................32
Table 3-3: Post-Installation Steps........................................................................36
Table 4-1: Target Device Map.............................................................................54
Table 4-2: Host Device Map................................................................................55
Table 5-1: Health Check Levels ..........................................................................84
Table 8-1: Event Viewing Levels.......................................................................160
Table 8-2: Service Reference Table..................................................................161
Table 8-3: Action Reference Table....................................................................167
Table 9-1: Post-Repair Checklist.......................................................................212
Table A-1: DB-9 RS-232 Connector Pin Assignments ......................................217
Table A-2: Null Modem Cable Connections.......................................................218
Table A-3: Zmodem Status Codes ....................................................................221
Table B-1: Commands Grouped By Function....................................................223
Table B-2: Event Log Levels .............................................................................253
Table F-1: UltraSCSI and PMC Slot Number Assignments...............................321
Table F-2: PMC Single Port Fibre Channel Assignments..................................321
Table F-3: PMC Dual Port Fibre Channel Assignments....................................322
Table F-4: PMC Ultra 2/3 SCSI Channel Assignments .....................................322
Table F-5: Assignments for Single and Dual Port PMCs...................................323
Table F-6: SCSI Channels in Device Map and VPM.........................................324
Table G-1: POST Codes ...................................................................................325

xvi List of Tables

1
Notices
Chapter 1: Notices
This manual is intended for use with the ADIC Gateway and ADIC Storage
Networking Controller (ADIC SNC). Where the text states “ADIC Gateway,” the
user may read both “ADIC Gateway” and “ADIC Storage Networking Controller.”
ADIC Limited Product Warranty
1. Subject to the limitations set forth below, ADIC warrants to Buyer as follows:
a.) For 12 months from the date of delivery to Buyer, all hardware products
manufactured by ADIC (hereafter Products), excluding drives and media
manufactured by third parties, which are covered by paragraph (c) below,
will be capable of performing substantially in accordance with the applicable
specifications for such Products stated in documentation supplied by ADIC;
b.) All hardware repairs made by ADIC will be free from defects in material
and workmanship for the greater of the original warranty period or 3 months
from the date such repairs are made; and
c.) With respect to drives, tapes, and software manufactured by a third party,
which are supplied by ADIC, Buyer will be the beneficiary of the
manufacturer’s warranties, if any, SUBJECT TO THE LIMITATIONS
STATED THEREIN. Copies of such manufacturer’s warranties will be made
available to Buyer upon request. ADIC DISCLAIMS AND EXCLUDES ALL
WARRANTIES WITH RESPECT TO SUCH ITEMS.
2. The foregoing warranties will be voided if the Products are not properly
installed, serviced, used, or maintained according to ADIC’s printed instruc-
tions or if the Products have been damaged or modified after delivery. Buyer
assumes responsibility for the selection of the Products for the uses for which
they are purchased.
3. If a defect is found and reported to ADIC in writing within the warranty period,
ADIC will, in its sole discretion and as its sole responsibility and liability and as
BUYER’S SOLE AND EXCLUSIVE REMEDY for breach of warranty, either
repair or replace the nonconforming Product or accept the return thereof and
refund to Buyer the price paid to ADIC for such nonconforming Product. ADIC
will respond to Buyer’s request for return material authorization within 72
hours of Buyer’s notice. All warranty repair work or inspections must be per-
formed at an ADIC facility designated by ADIC. Shipment to ADIC’s facility
and all risk of loss or damage during shipment shall be borne by, or for the
account of, Buyer.

2ADIC Limited Product Warranty
4. ADIC will indemnify Buyer for any damages and costs finally awarded against
Buyer on the grounds that the Products, in the form and condition delivered by
ADIC to Buyer hereunder, infringe on any valid United States patents or copy-
rights of any third party, provided that Buyer notifies ADIC in writing of any
such claim within 10 days after learning thereof and that Buyer gives ADIC full
control over the defense and settlement of the claim and fully cooperates with
ADIC with respect thereto. If any such claim is brought or is likely to be
brought, ADIC may at its option replace or modify the Products to make them
non-infringing, or refund to Buyer, upon the return of the Products at issue, the
price paid therefore, less 20% for each year which has passed since the date
of delivery hereunder. Buyer must discontinue all use of any portion of the
Products that has been replaced or modified or for which such a refund has
been tendered. ADIC’s obligation hereunder will not apply to any claim based
on ADIC’s following Buyer’s or its customers’ specifications or requests, the
use of the Products to practice a process or in conjunction with items not sup-
plied by ADIC, and Buyer will similarly indemnify ADIC with respect to any
such claims. THE FOREGOING STATES ADIC’S SOLE RESPONSIBILITY,
AND BUYER’S SOLE REMEDY, FOR ANY INFRINGEMENTS OF ANY
PROPRIETARY RIGHTS.
5. ADIC DOES NOT WARRANT THAT THE PRODUCTS WILL MEET ALL
END-USER REQUIREMENTS OR THAT OPERATION OF THE PRODUCTS
WILL BE UNINTERRUPTED OR TROUBLE FREE. THE WARRANTIES SET
FORTH ABOVE ARE THE ONLY WARRANTIES MADE BY ADIC. ADIC
EXPRESSLY DISCLAIMS AND EXCLUDES ALL OTHER REMEDIES,
EXPRESS OR IMPLIED, ORAL OR WRITTEN, ARISING BY LAW OR OTH-
ERWISE INCLUDING PARTICULAR PURPOSE OR THOSE ARISING
FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE
USAGE.
6. BUYER ACKNOWLEDGES THAT ADIC HAS NOT MADE, AND BUYER IS
NOT RELYING UPON, ANY EXPRESS OR IMPLIED WARRANTIES OR
REPRESENTATIONS TO BUYER REGARDING THE VALUE OF THIS
AGREEMENT.
ADIC End User License Agreement
This License defines the terms and conditions of the license between Advanced Digital
Information Corporation (ADIC) and Licensee for use of ADIC's software and related
documentation. Any software or related materials provided to Licensee by ADIC will be
subject to the terms and conditions of this License and by opening the accompanying
package and/or by using the products, Licensee signifies its agreement with this license.
1. Software License.

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ADIC Limited Product Warranty
a.) License. In consideration of Licensee's payment of the License fees and
subject to the terms of this License, ADIC grants to Licensee a personal,
non-exclusive, non-transferable license to use the Software (Software is
defined as the current version of the software products accompanying this
license agreement in object code form only). A separate license is required
for use of each Software program on each of Licensee’s computers. The
Software will be installed initially on Licensee's Designated Computer.
Licensee may thereafter transfer the Software to another one of its
computers of the same machine architecture, provided that the Software is
installed on one (1) Designated Computer at a time.
b.) Use. Licensee is authorized hereby to use the Software on one computer
only (Designated Computer), or on backup equipment if the Designated
Computer is inoperative until such time as the Designated Computer is
restored to operation. This grant is specifically limited to use by the Licensee
for normal, customary internal data processing, and specifically excludes
Licensee's time-sharing or the rental of the Software or use of the Software
in the development or marketing of a competitive or compatible product. No
right to use, print, copy or display the Software or Documentation, in whole
or in part, is granted hereby except as expressly provided in this License.
c.) Copying. Licensee may make one (1) copy of the Software in a non-
printed, machine-readable form for archival and back-up purposes only. In
order to protect ADIC's trade secret and copyrights in the Software,
Licensee agrees to reproduce and incorporate ADIC’s trade secret or
copyright notice in any copy or partial copy, and will maintain appropriate
records of the location of such copy.
d.) US Government Rights. If the Licensee is the United States
government, Licensee understands and agrees that ADIC Software and
documentation are provided as "Commercial Items" as defined at 48 CFR
2.101 and are being licensed to U.S. Government end users consistent with
48 CFR 12.212.
2. Software Ownership and Protection
a.) TitletoSoftware
. The Software and all copies thereof are proprietary to
ADIC and title thereto remains in ADIC. All applicable rights to patents,
copyrights, trademarks, trade secrets or other proprietary rights in the
Software and any modifications made at Licensee's request are and will
remain in ADIC.
b.) Restrictions. Licensee will not itself or permit others to: (i) sell,
sublicense, transfer, publish, disclose, display, provide access via a network
or otherwise make available the Software or any copy thereof to others; (ii)
remove, obscure, or alter any copyright, trade secret, trademark, patent or
other proprietary rights notice affixed to or displayed on the Software or

4ADIC Limited Product Warranty
Documentation; (iii) modify, merge with other programs or translate any
portion of the Software into any other assembly or language; and (v)
reverse-assemble, reverse-compile or attempt to derive a source code
equivalent of the Software.
c.) Protections. Licensee agrees to secure and protect the Software, the
Documentation and copies thereof in a manner consistent with ADIC's rights
therein and to take appropriate action to satisfy its obligations in this
Agreement by instruction or agreement with its employees, agents,
subcontractors or others who are permitted access to the Software. All
programs or copies developed by or for Licensee in violation of this License,
including translations, compilations, partial copies and up-dates, are owned
by ADIC.
d.) Responsibility. Licensee has sole responsibility for use of the products
and any information entered, used, or stored thereon, including
responsibility for protection of data from modification, destruction, or
disclosure, and for the accuracy and integrity of the data. ADIC assumes no
responsibility for Licensee's negligence or failure to protect its data.
3. Warranty and Warranty Servicing.
a.) Warranty. ADIC warrants that for a period of 90 days from installation the
Software will conform to all substantial operational features in ADIC's
current published specifications and will be free of defects which
substantially affect performance of the Software. ADIC does not warrant
that the Software will meet the Licensee’s requirements or that the operation
of the Software will be uninterrupted or error free. The Licensee must notify
ADIC in writing, within 90 days after installation of the Software of
Licensee’s claim of any defect. If ADIC determines that the Software is
defective, ADIC’s sole obligation is for ADIC, at its option, to correct, any
defect in the Software or to accept the return of the Software. Where
Software is returned for claims made during the warranty period, Licensee
will receive a refund for the Software. This warranty is made void if the
Licensee or any third party makes any modifications to the Software. ADIC
is not responsible for corrections necessitated by difficulties or defects
traceable to Licensee's errors or system changes.
b.) Compatibility. ADIC does not warrant that the Software is compatible
with the current releases of all operating systems, nor that the Software will
be made compatible with new releases of operating systems within a
specified amount of time, or at all. At Licensee's request, ADIC will notify
Licensee of the version level of the operating system with which the
Software is intended to be compatible.
c.) Warranty Disclaimer. EXCEPT FOR THE EXPRESS LIMITED
WARRANTY STATED ABOVE, ADIC MAKES NO WARRANTIES,