Arcserve UDP 8100 Manual

HARDWARE INSTALLATION GUIDE
Arcserve UDP 8100 and UDP 8200
Appliance Hardware Installation Guide

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 2
Section 1 Safety Notice and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 2 Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 3 Electrical and General Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Section 4 Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 5 Unpacking the 4-Post Rack Installation Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 6A 4-Post Rack Installation with Standard Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section 6B 4-Post Rack Installation with Quick Mount Rails (square hole rack only) . . . . . . . . . . . 9
Section 7 Installing the Appliance in the 4-Post Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Section 8 Unpacking the 2-Post Rack Installation Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Section 9 2-Post Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Section 10 Installing the Appliance in the 2-Post Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section 11 Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 12 Front Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 13 Run Arcserve UDP Appliance Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 14 Access Arcserve UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Section 15 Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Section 16 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table of Contents

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 3
1. Safety Notice and Warnings
2. Ratings
FCC Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
No Telecommunications Network Voltage (TNV)-connected PCBs shall be installed.
CAN ICES-3 (A)/NMB-3(A)
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
VCCI Warning
This is a product of VCCI Class A Compliance.
Environmental Warning
Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best Management
Practices for Perchlorate Materials. This product/part includes a battery that contains perchlorate material.
AC input voltage: 100 - 240V~
Input frequency range: 50/60 Hz
Rated input current: 6.1-2.6A (x2)

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 4
3. Electrical and General Safety Guidelines
CAUTION
This appliance is intended for installation in restricted areas only. Initial setup and maintenance
should be performed by qualified personnel.
CAUTION
Power down the appliance following the operating system’s proper power down procedure from the front
panel. Unplug the AC power cord(s) before servicing.
CAUTION
To avoid electrical shock, check the power cords as follows:
nThis product is to be installed in Restricted Access Location only.
nUse the exact type of power cords required.
nUse power cord(s) that came with safety certifications.
nPower cord(s) must comply with AC voltage requirements in your region.
nThe power cord plug cap must have an electrical current rating that is at least 125% of the electrical current
rating of this product.
nThe power cord plug cap that plugs into the AC receptacle on the power supply must be an IEC 320,
sheet C13,type female connector.
nPlug the power cord(s) into a socket that is properly grounded before turning on the power.
CAUTION
Required operating conditions for the appliance are -
nTemperature: 10 to 35oC.
nHumidity, non-condensing: 8 to 90%.
CAUTION
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
DISPOSING OF BATTERY BACKUP UNITS - IF APPLICABLE
WARNING
If the BBU is damaged in any way, toxic chemicals may be released.
The material in the battery pack contains heavy metals that can contaminate the environment. Federal, state,
and local regulations prohibit the disposal of rechargeable batteries in public landfills. Be sure to recycle the
old battery packs properly. Comply with all applicable battery disposal and hazardous material handling laws
and regulations in the country or other jurisdiction where you are using the BBU.
WARNING
Risk of explosion if the battery is installed upside down or is replaced by an incorrect type.
Replace it only with the same or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the instructions.

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 5
3. Electrical and General Safety Guidelines (continued)
WARNING
Disconnect the power supply at the circuit breaker before accessing any components. Turning off the system
power supply switch does not reduce the risk of electrical shock from the power supply terminal block.
CAUTION
nTo prevent the unit from overheating, never install the appliance in an enclosed area that is not properly
ventilated or cooled. For proper airflow, keep the front and back sides of the appliance clear of obstructions
and away from the exhaust of other equipment.
nBe aware of the locations of the power switches on the chassis and in the room, so you can disconnect the
power supply if an accident occurs.
nTake extra precautionary measures when working with high voltage components. Do not work alone.
nBefore removing or installing main system components, be sure to disconnect the power first. Turn off the
system before you disconnect the power supply.
nUse only one hand when working with powered-on electrical equipment to avoid possible electrical shock.
nUse rubber mats specifically designed as electrical insulators when working with computer systems.
nThe power supply or power cord must include a grounding plug and must be plugged into grounded outlets.
CAUTION
Electric Static Discharge (ESD) can damage electronic components. To prevent damage to your system board, it is
important to handle it very carefully. The following measures can prevent ESD damage to critical components.
nUse a grounded wrist strap designed to prevent static discharge.
nKeep all components and printed circuit boards (PCBs) in their antistatic bags until ready for use.
nTouch a grounded metal object before removing the board from the antistatic bag.
nDo not let components or PCBs come into contact with your clothing, which may retain a charge
even if you are wearing a wrist strap.
nHandle a board by its edges only; do not touch its components, peripheral chips, memory modules or contacts.
nWhen handling chips or modules, avoid touching their pins.
nPut the motherboard and peripherals back into their antistatic bags when not in use.
nFor grounding purposes, make sure your computer chassis provides excellent conductivity between the
power supply, the case, the mounting fasteners and the motherboard.

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 6
Setup location, rack and appliance precautions
nElevated Operating Ambient Temperature - If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room ambient temperature. Therefore,
consideration should be given to installing the equipment in an environment compatible with the maximum
ambient temperature (Tma) specified by the manufacturer.
Always keep the rack’s front door and all panels and components on the appliances closed when not servicing
to maintain proper cooling.
nReduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required
for safe operation of the equipment is not compromised. Leave enough clearance, approximately 25 inches in the
front, and 30 inches in the back of the rack to enable you to access appliance components and allow for sufficient
air flow.
nMechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not
achieved due to uneven mechanical loading.
ALL RACKS MUST BE MOUNTED SECURELY. Ensure that all leveling jacks or stabilizers are properly attached
to the rack. If installing multiple appliances in a rack, make sure the overall loading for each branch circuit does
not exceed the rated capacity.
Do not slide more than one appliance out from the rack at a time. Extending more than one appliance at a time
may result in the rack becoming unstable. Install your appliance in the lower part of the rack because of its
weight and also for ease in accessing appliance components.
nCircuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing this concern.
nReliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
Install near appropriate AC outlets, and Ethernet hubs or individual jacks. Be sure to install an AC Power Disconnect
for the entire rack assembly. The Power Disconnect must be clearly marked. Ground the rack assembly properly
to avoid electrical shock.
4. Site Preparation

Quick-mount rack rail assembly, inside view
Quick-mount rack rail assembly, outside view
Adjustable front quick-mount rack rail assembly
(attaches to the front of the rack)
Adjustable rear quick-mount rack rail assembly
(attaches to the rear of the rack)
Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 7
5. Unpacking the 4-Post Rack Installation Assemblies
Verify that the ship kit includes one of the following installation assemblies
Installation Assembly A - Standard Rail Assemblies with Mounting Hardware
nTwo power cords*
nOne set of 4-post rack mounting hardware**
nOne pair of 4-post rack sliding chassis rail rack assemblies that attach directly to the rack
Installation Assembly B - Quick Mount Rails (for use in 4-post racks with square holes only)
nTwo power cords*
nTwo 10-32 x 3/4” Phillips pan head screws**
nOne pair of adjustable quick-mount rack rail assemblies (requires no additional mounting hardware or tools)
Rack rail assembly, outside view
Rack rail assembly, inside view
Adjustable front rack rail assembly
(attaches to the front of the rack)
Adjustable rear rack rail assembly
(attaches to the rear of the rack)
(Eight) M5 x 12
Phillips flat head screws
(Two) 10-32 x 3/4”
Phillips pan head screws
(used to secure the appliance in the rack)
(Eight) M5 x 12
cone washers
(Ten) M5
cage nuts
NOTE: Use the hardware
supplied with your specific
rack if different from the
hardware supplied in this kit.
NOTE: Only two power cords
will be included in your ship
kit even if you receive
multiple rail kits.
NOTE: There may be
additional mounting hardware
included that will not be
used with this installation
assembly kit.
*
**
(Two) 10-32 x 3/4”
Phillips pan head screws
(used to secure the appliance in the rack)

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 8
Adjustable rack rail assemblies
4-post rack
Empty
hole
Empty
hole
Empty
hole
Rear section of
the adjustable
rack rail assembly
Rack bracket tab
Rack bracket tabs
Front section of
the adjustable
rack rail assembly
6A. 4-Post Rack Installation with Standard Rails
Locate the mounting hardware and rack rail assemblies shown below
Step 2
nInsert a cage nut into each of the square
holes in the rack you will be using as
shown (three in the front and two in
the rear). They click into place.
nAttach the rack /rail assemblies to the
rack using two M5 x 12 flat head screws
cone washers in the front and back.
The
convex side of the cone washers face toward
the rack.
nMake sure the rack / rail assemblies and
screws are aligned in the rack not only in
the front and back, but are level in height
on the left and right sides for proper
alignment for appliance installation.
Step 1
Locate the two adjustable standard
rack rail assemblies.
nInsert the tabs on the front section of the
adjustable rack rail assembly through the
openings in the rear sections of the
assemblies.
nCheck to make sure the adjustable rack rail
assemblies are connected correctly, then
slide the front section forward and the rear
section back to keep themfromcoming
apart. These assemblies adjust to
accommodate different rack depths.
NOTE: The installation procedures
for Sections 6A and 6B, 4-Post
Rack, below and on page 9 are for
use with the rails and hardware
provided in your ship kit. If different
style rails are being used, or if your
rack requires different hardware,
refer to the instructions provided
with your rail’s or rack’s ship kit.

Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 9
6B. 4-Post Rack Installation with Quick Mount Rails (square hole rack only)
Locate the quick mount rack rail assemblies shown below
Rear section of
the adjustable
rack rail assembly
Rack bracket tab
Rack bracket tabs
Front section of
the adjustable
rack rail assembly
Step 1
Locate the two adjustable quick-mount
rack rail assemblies.
nInsert the tabs on the front section of the
adjustable rack rail assembly through the
openings in the rear sections of the assemblies.
nCheck to make sure the adjustable rack rail
assemblies are connected correctly, then slide
the front section forward and the rear section
back to keep them from coming apart. These
assemblies adjust to accommodate different
rack depths.
Quick-mount
locking
mechanism
Adjustable quick-mount
rack rail assemblies
Empty
hole
Empty hole
Quick-mount
rail tabs
(angle view)
Quick-mount
rail tabs
(side view) Quick-mount rail
locking mechanism
4-post
rack
D
C
E
A
B
NOTE: Make sure the quick-mount rail assemblies are aligned in the rack
not only in the front and back, but are level in height on the left and right
sides for proper alignment for appliance installation.
Step 2
nQuick-mount rail Installation in the
square hole rack:
A. Insert the quick-mount rail tabs
on the front of the rack rail
assembly through the selected
set of square holes in the rack.
B. Push the tabs into the holes in the rack
until you hear the locking mechanism
on the rail assembly click into place.
The locking mechanism secures the rails
to the rack.
C. Slide the rail assembly to the back of
the rack.
D. In the rear, insert the quick-mount rail tabs
through the square holes level with the front
installation.
E. Push the tabs into the holes until you hear
the rear locking mechanism click into place.
nRepeat these steps for the other side of the rack.*
NOTE: There is a threaded hole between the
two quick-mount tabs in the rail assembly.
This hole will be used to secure the appliance
in the rack later in this guide.
*

Adjustable rack rail assemblies
(standard or quick-mount)
Fixed chassis rail
(attached prior to shipment)
Locking tab
Two 10-32 x 3/4”
Phillips flat-head screws*
Arcserve UDP 8100 and UDP 8200 Appliance Hardware Installation Guide 10
7. Installing the Appliance in the 4-Post Rack
nAlign the inner fixed chassis rails on the appliance with the fixed chassis rack rail assemblies previously installed
in the rack.
nCarefully slide the appliance into the rack rails until you hear the locking tabs on the chassis rails click into place.
nPush the appliance all the way into the rack until it stops.
nSecure the unit in the rack by inserting and tightening two 10-32 x 3/4” Phillips pan head screws*, one on each side.
NOTE: When removing the appliance
from your rack, you will need to press
down on the locking tab in order to
release it from the rack. Carefully slide
it out supporting the unit on both sides
at all times.