ADIC Scalar 24 Operating instructions

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ADVANCED DIGITAL INFORMATION CORPORATION
Installation and Operation Guide
ADIC Scalar
®
24

ADIC • 10 BROWN ROAD • ITHACA, NEW YORK, USA • 1-607-241-4800
ADIC • 11431 WILLOWS ROAD, NE • REDMOND, WASHINGTON, USA • 1-800-336-1233
ADIC • 8560 UPLAND DRIVE • ENGLEWOOD, COLORADO, USA • 1-800-827-3822
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Published: February 2004 Document Number: 62-2301-05 Rev A
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Scalar 24Installation and Operation Guide iii
Contents
1 Introduction 1
ADIC Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Safety 3
Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mechanical Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Federal Communication Commission Class A Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
EN 55022 Compliance (Czech Republic Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
VCCI Notices (Japan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 Description 9
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Interior Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Media and Media Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Media Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Host Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Host Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 Getting Started 19
Unpacking and Inspecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

iv Contents
Checking the Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing Scalar 24 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting to a SCSI Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting More than One Scalar 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Inserting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up your Scalar 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Preparing the Host Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Library Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tape Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Windows 2000 or Windows Server 2003 Driver File Installation. . . . . . . . . . . . . . . . . . . . . . . . . 26
Windows NT® 4.0 Driver File Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5 Installing Optional Hardware 29
Installing an Additional Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing the Remote Management Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing the Scalar 24 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6 Frequently Asked Questions 37
FAQs When Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
What Operator Panel menus are required to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How do I set a SCSI ID?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
What type of SCSI card is required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How do I cable the library to the SCSI card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
What type of terminator is required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Where are the drivers located? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How do I manually remove a tape? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
More FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Where are the Error Messages defined? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How do I upgrade firmware? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How do I clean a drive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
What is the life span of the cleaning tape? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Where is the Serial Number located?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
What is partitioning? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
How many characters can be on the barcode? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What format should I use for my barcodes? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What do I do if I lose my password?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What should I do if I lose power during a backup?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
How do I get help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Operation 43
Operator Panel Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Menu Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Drive Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tape Activity Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Online and Offline Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Inserting and Removing Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Scalar 24 Installation and Operation Guide v
Manual Removal of Tapes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Removal of a Tape From a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Removal of a Tape From a Rear Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Removal of a Tape From the Picker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Barcode Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Applying the Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Menu Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Main Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Submenu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Normal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8 Using the Remote Management Unit 53
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
RMU Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting up the RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Starting the RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Logging into the RMU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Checking Status and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Downloading the SNMP MIB File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring RMU User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adding/Removing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Changing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring the Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Synchronizing with an NTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Viewing Diagnostic Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rebooting the RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the Operator Panel (over the RMU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Viewing Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
9 Using the Menus 61
Menu Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cancelling the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring your Library with the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configure Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configure Cleaning Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configure Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configure Partitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configure I/E Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Set SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set Library SCSI ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set Drive SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Set Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Access Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

vi Contents
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Set Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Set Key Clicks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configure RMU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configure AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
AutoClean Unpartitioned Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
AutoClean Partitioned Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configure Barcode Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Reset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Command Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Import Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Import Data Cartridge for Unpartitioned Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Import Data Cartridge for Partitioned Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Import LTO Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Import SDLT Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Export Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Export Data Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Export Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Dismount Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Move Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Bulk Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Unpartitioned Library Bulk Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Partitioned Library Bulk Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Bulk Unload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Unpartitioned Library Bulk Unload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Partitioned Library Bulk Unload. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Sequential. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Start Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Start Single . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Stop Sequential Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Resume Sequential Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Display Firmware Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Display Inventory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Display Motion Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Display Retry Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Display Sensor Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Display Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Display Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Clean Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Load Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Demo Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Drive Maintenance Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Manufacturing Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Position Picker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Output Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Drive Power On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
10 Troubleshooting and Diagnostics 131
Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Scalar 24 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Scalar 24 Installation and Operation Guide vii
Vital Product Data Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Contacting Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
11 Specifications 137
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Storage Slot Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Library Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Library Data Transfer Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Operating Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Safety and EMC Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Thermal Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Library Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

viii Contents

Scalar 24 Installation and Operation Guide 1
Introduction
This manual contains information and instructions necessary for the operation of the Scalar24 library. It
is intended for general use by anyone interested in learning about or using the Scalar 24.
The following documents are associated with this guide:
• Scalar 24 Quick Start Guide
• SNC 450x User’s Guide
• SNC 4000 User’s Guide
• AMC 3.2 User’s Guide
The following symbols and highlighted passages note important information:
The following is a list of formatting conventions used throughout this document:
Symbol Definition Description Consequence
WARNING: Imminent
hazardous electrical
situation
Death or serious injury
CAUTION: Potential damaging
situation
Possible damage to
the product, data, or
environment
NOTE: Indicates important
information that
helps make better
use of the system
No hazardous or
damaging
consequences
Italics • Headline, e.g., Chapter 2, Description
• File name, e.g., ERRORS.TXT
Bold • Special term, e.g., Utilities
• Operating element/key on the operator panel
• Terms appearing on the operator panel
Courier • State of the equipment,e.g., ONLINE
• Switch position, e.g., ON, OFF

2Introduction
An operator is responsible for ensuring that only qualified personnel perform the following procedures on
the equipment:
• Prepare for operation
•Set-up
• Start-up
• Operate
• Shutdown
• Maintenance
•Restart
This manual provides sufficient training information for operation of your Scalar 24. It is recommend that you
read through the manual before using your Scalar 24.
ADIC Technical Assistance Center
If problems cannot be solved with the aid of this document or for training information, contact the ADIC
Technical Assistance Center (ATAC).
CAUTION
Operation on the Scalar 24 by untrained personnel can lead to
equipment malfunction and void the warranty.
WARNING
SOME WORK AND MODIFICATIONS CAN ONLY BE PERFORMED
WITH THE APPROPRIATE QUALIFICATIONS AND TRAINING (FOR
EXAMPLE, REPLACEMENT OF THE POWER SUPPLY). MOST
IMPORTANTLY, KNOW AND OBSERVE ALL SAFETY RULES BEFORE
WORKING WITH THE EQUIPMENT.
In the USA: 800.827.3822
Outside the USA, toll free: 00.800.9999.3822
Internet: www.adic.com

Scalar 24 Installation and Operation Guide 3
Safety
Read all safety and operating instructions before operating this product. Keep this manual for future
reference. This unit is engineered and manufactured to assure your personal safety. Improper use can
result in potential electrical shock or fire hazards.
This equipment is designed for processing magnetic tape cartridges. Any other application is not considered
the intended use. ADIC shall not be held liable for damage arising from unauthorized use of the library. The
user assumes all risk in this aspect.
To maintain the safeguards, observe the following basic rules for installation, use, and servicing of the
Scalar 24:
•Heed Warnings - Adhere to all warnings on the product and in the operating instructions.
•Follow Instructions - Follow all installation and operating instructions.
•Ventilation - Situate the Scalar 24 so that its location or position provides adequate front and rear
ventilation (at least two inches).
•Heat - Situate the product away from heat sources such as radiators, heat registers, furnaces, or
other heat-producing appliances.
•Power Sources - Connect the Scalar 24 to a power source only of the type directed in the operating
instructions or as marked on the product label.
•Power Cord Protection - Route the AC line cord so that it is not likely to be walked on or pinched
by items placed upon or against it, paying particular attention to the cord at the wall receptacle, and
the point where the cord exits from the product.
•Object and Liquid Entry - Take care to ensure that objects do not fall and liquids are not spilled
into the product’s enclosure through openings.
•Servicing - Do not attempt to service the product beyond that described in the operating and
installation instructions. All other servicing should be referred to qualified service personnel.
Intended Use
• Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit or near the unit. Vapors
from these types of chemicals can damage the tape media components.
Note In addition to the safety instructions in this guide, local and professional safety
rules apply.

4Safety
• Do not expose the unit to moisture or store unit in temperatures higher than 60 ºC (140 ºF), or to
extreme low temperatures. See Specifications on page 137 for operating temperatures.
• Keep the unit away from direct strong magnetic fields, excessive dust, and electronic/electrical
equipment that generate electrical noise.
• Hold the AC power plug by the head when removing it from the AC source outlet; pulling the cord
can damage the internal wires.
• Use the unit on a firm, level surface free from vibration.
• The unit is designed for other Scalar 24s to be stacked on top of it (up to three). It is not
recommended that you place any other objects on top of the unit.
Safety Precautions
The Scalar 24 is equipped with the following protective devices:
• Mechanical Lock
• Front Power Switch
Mechanical Lock
The library media access door can only be opened with a key from the outside. Authorized personnel are
responsible for the security of the key.
Front Power Switch
Switching off the front power switch removes power from the electronics which causes the picker to stop
immediately. This switch also removes power from the drives.
WARNING: THE FRONT POWER SWITCH FUNCTIONS AS A POWER INTERRUPT ONLY. TO
COMPLETELY REMOVE ALL POWER, DISCONNECT THE AC LINE CORD FROM THE ELECTRICAL
SOURCE.
Regulatory Notices
The regulatory notices for the Scalar 24 are provided below
Federal Communication Commission Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause
interference with radio and television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference with radio or television
reception, which can be determined by turning the equipment off and on, you are encouraged to try to
correct the interference by one or more of the following measures:
• Reorient the receiving antenna.
• Relocate the equipment with respect to the receiver.

Scalar 24 Installation and Operation Guide 5
• Move the equipment away from the receiver.
• Plug the equipment into a different outlet so that the equipment and the receiver are on different
branch circuits.
• If necessary, consult a representative of ADIC or an experienced radio/television technician for
additional suggestions.
• Obtain a copy of the following booklet:
FCC Interference Handbook, 1996, available from the U.S. Government Printing Office,
Washington, DC 20402, Stock No. 004-000-00450-7.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operation.
NOTE: Use only shielded cables for connecting peripherals to this device to reduce the possibility of
interference with radio and television reception. Using shielded cables ensures that you maintain the
appropriate FCC radio frequency emissions compliance (for a Class A device) or FCC Certification (for a
Class A device) of this product.
In compliance with FCC regulations, the following information is provided on the device or devices covered
in this document.
IC Notice (Canada Only)
Most tape libraries are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3
(ICES-003) as Class A digital devices. To determine which classification (Class A or B) applies to your tape
library, examine all registration labels located on the bottom, the back panel, or on the inside of the chassis
below the magazines. A statement in the form of “IC Class A ICES-3” or “IC Class B ICES-3” will be located
on one of these labels.
Note that Industry Canada regulations provide that changes or modifications not expressly approved by the
tape library manufacturer could void your authority to operate this equipment.
This Class A (or Class B, if so indicated on the registration label) digital apparatus meets the requirements
of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe A (ou Classe B, si ainsi indiqué sur l’étiquette d’enregistration)
respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada.
FCC Declaration of Conformity
Product Name: Scalar 24
Model Number: SC24
Company Name: Advanced Digital Information Corporation
PO Box 97057
Redmond, WA 98073-9757 USA
[phone]

6Safety
EN 55022 Compliance (Czech Republic Only)
This device belongs to category A devices as described in EN 55022, unless it is specifically stated that it
is a category B device on the specification label. The following applies to devices in category A of EN 55022
(radius of protection up to 30 meters). The user of the device is obliged to take all steps necessary to remove
sources of interference to telecommunication or other devices.
CE Notice
Marking by the symbol indicates compliance of this tape library to the EMC (Electromagnetic
Compatibility) directive of the European Community. Such marking is indicative that this tape library meets
or exceeds the following technical standards:
EN 55022 Limits and Methods of Measurement of Radio Interference Characteristics of Information
Technology Equipment.
This system is an EN 55022 Class A device.
EN 50081-1 Electromagnetic compatibility - Generic emission standard Part 1: Residential, commercial,
and light industry.
EN 55024:1998 Information Technology Equipment - Immunity characteristics - Limits and methods of
measurement.
EN 61000-3-2 Harmonic current emissions test.
EN61000-3-3 Voltage fluctuations and flicker in low-voltage supply systems test.
EN 61000-4-2 Electrostatic discharge immunity test.
EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity test.
EN 61000-4-4 Electrical fast transient/burst immunity test.
EN 61000-4-5 Surge immunity test.
EN 61000-4-6 Immunity to conducted disturbances, induced by radio-frequency fields.
EN 61000-4-8 Power frequency magnetic field immunity test.
EN 61000-4-11 Voltage dips, short interruptions and voltage variations immunity test.
EN 60950: 1999-2004 3rd Edition “Safety of Information Technology Equipment, including Electrical
Business Equipment.”
EN 60825-1: 1996 “Safety of Laser Products.”
A Declaration of Conformity in accordance with the preceding standards has been made and is on file at
ADIC Europe, ZAC de Basses Auges, 1, rue Alfred de Vigny, 78112 Fourqueux, FRANCE.
VCCI Notices (Japan Only)
This is a Class A product based on the standard of the Voluntary Control Council for Interference for
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio
disturbance may occur, in which case, the user may be required to take corrective actions.Install and use
the equipment according to the instruction manual.

Scalar 24 Installation and Operation Guide 7
Note that VCCI regulations provide that changes or modifications not expressly approved by the tape library
manufacturer could void your authority to operate this equipment.
Declaration of Conformity
The signed Declaration of Conformity is on file with Advanced Digital Information Corporation, 17275 NE
67th Court, Redmond, Washington 98052, and ADIC Europe, ZAC des Basses Auges 1, rue Alfred de
Vigny, 78112 Fourqueux, France.

8Safety

Scalar 24 Installation and Operation Guide 9
Description
The Scalar 24 is designed to provide optimal density in both rackmount and desktop environments while
offering features and functionality only found in mid-range libraries. The library can provide over one month
of unattended backup and fits in only 4U (7 inches) of rack space. For more information on capacity, see
Table 1.
Figure 1 Scalar 24
*Values represent maximum compressed capacity with I/E slot included
The Scalar 24 is the next-generation, entry-level/mid-range product to meet the standards of ADIC
customers. The ability to expand the Scalar 24 makes it an excellent investment. An additional drive sled
can be added to double throughput and/or partition the library to multiple hosts. The library also comes
standard with a barcode scanner that provides instant media verification and inventory. An optional Remote
Management Unit (RMU) can be added for centralizing your data backup control. Finally, the available
Storage Networking Controllers (SNCs) offer many features, such as the ability to manage your library in a
Storage Area Network (SAN) and the ability to convert Fibre Channel and Gigabit Ethernet protocol to
parallel SCSI protocol.
Table 1 Scalar 24 Storage Capacity*
LTO-2 9.6 TB
LTO-1 4.8 TB
SDLT320 6.7 TB

10 Description
Features
The following features are standard with your Scalar 24:
Multi-function Operator Panel. The operator panel, located on the right above the I/E slot, provides an
easy-to-read bitmap display and a five-button keypad to permit you to monitor and control the operations of
your library. The liquid crystal display (LCD) provides access to library status, commands, setup, and tools.
See Front Panel Components on page 11 for more information. The operator panel is described in more
detail in Operator Panel Keypad on page 43.
Robotic System. The robotic system is the media cartridge handling mechanism and responds to
commands from the application software to move the cartridges between the storage slots, tape drives, and
the I/E slot.
Partitioning. Partitioning enables your single Scalar 24 library to be logically partitioned so it will appear to
a host as if it were two independent physical libraries. Each logical library (partition) can be independently
controlled as though it were two different libraries.
I/E Slot. The I/E slot allows you to import and export tapes to the interior slots and drives without unlocking
the media access door. See Interior Components on page 12 for more information. The I/E slot may also
be configured by the user to act as a data storage slot.
Magazines. Removable cartridge magazines allow for the easy insertion and removal of tape cartridges.
System Integrity. The cartridge storage slots, drives, and robotic system are protected by a door that is
lockable by key. Your library can also be configured for password access.
Cartridge Inventory. Whenever you power up your Scalar 24, it will perform a physical inventory of slots.
Barcode Scanner. The barcode scanner reads barcode labels and presents label IDs to the LCD and the
host without losing storage capacity.
Manual Cartridge Use. Individual cartridges can easily be transported to the library by manually opening
the I/E door and inserting the cartridge into the I/E slot. The operator panel is then used to load the cartridge
into another slot.
Reverse Cartridge Protection. The magazines, I/E Slot, and rear storage slots employ a design that
prevents the cartridges from being inserted incorrectly.
Built-in Diagnostics. Your Scalar 24 includes diagnostic firmware that alerts you when drive cleaning is
required, reports diagnostic results, and drive operating status. Your library also includes real-time
monitoring of data locations and several types of diagnostic tests.
AutoClean. AutoClean enables the library to automatically clean the drives when cleaning is required.
Error Diagnosis. Your Scalar 24 includes an Error Log that is accessible from the operator panel. An output
log, available through the serial port, contains errors, diagnostic messages, and events.
24 Hour Fast Exchange. In the event your Scalar 24 needs to be serviced and you are unable to resolve
the problem with the ADIC Technical Assistance Center, ADIC will provide you with a next business day
advanced exchange to minimize down time.
Stored Vital Product Data for Recovery. Information about your library and settings (serial number, slot
configurations, etc.) is stored on the RMU.
Multiple Control Paths. This feature allows your library to be controlled by more than one host system.
Optional Features
The following features are optional. Where applicable, instructions for installing these features can be found
in Installing Optional Hardware on page 29.
Additional Drive. You can add an additional drive to your Scalar 24, increasing data access speed.

Scalar 24 Installation and Operation Guide 11
Rackmount Kit. Your Scalar 24 may be easily converted to a rackmount configuration. The available
rackmount kit can be installed on any Scalar 24.
Remote Management Unit. Your Scalar 24 is equipped for a Remote Management Unit (RMU), which
provides remote library operation through a web browser.
Storage Networking Controllers (SNCs). The Scalar 24 offers two SNCs that provide many features. For
example, they increase data transfer rates, enable you to use and manage your library in a Storage Area
Network (SAN), provide Fibre Channel to SCSI connectivity or Gigabit Ethernet to SCSI connectivity.
The available feature set depends on which SNC you integrate into your library. The Scalar 24 supports the
SNC 4000 and the SNC 4501.
Magazine and Dust Cover. Extra magazine and snap-on dust cover and interlocked stacking for offline
media storage.
Front Panel Components
The following graphic shows the components located on the front panel of your Scalar 24.
Figure 2 Front View
Power Switch Two-position switch that controls power to your Scalar 24.
Key Lock Lock that prevents unauthorized media insertion and removal.
Media Access Door Door for loading and removing tape magazines. Door can be
locked to prevent media insertion and removal.
I/E Door Door for access to the I/E slot. The I/E feature allows you to
import or export tape cartridges with the media access door
locked.
LCD and Keypad (operator
panel)
The high-contrast LCD and keypad allow you to view the
operational status of the library, perform system configuration,
and execute commands. The LCD provides an easy-to-read
bitmap display with backlighting.

12 Description
Interior Components
The following graphic shows the components located behind the media access and I/E doors of your Scalar
24:
Figure 3 Interior View
Rear Panel Components
The following graphic shows the components located on the rear panel of your Scalar 24:
Magazines Removable cartridge magazines allow for the easy insertion
and removal of tape cartridges. The magazines include
transparent windows that enable for easy media viewing. The
magazine handle is designed to allow for single-handed
magazine installation and removal. When not in use
magazines can be stacked for easy storage.
I/E Slot Allows insertion and ejection of cartridges without interrupting
the normal operation of the library.
Barcode Scanner Barcode scanner that reads barcode labels and presents label
IDs to the LCD and the host.
Product Safety Label The product safety label is located below the left magazine.
AIN Serial Number The AIN is a 9-character serial number located on a label
below the right magazine. The label also provides product
identification information, including a barcode, the ADIC Part
Number (APN), the country of manufacture, and a patent
number.