
13
PROBLEM CAUSE
The appliance will not light
at all
Make sure you have new batteries installed in the correct position. Check the cap
of the battery case for instructions on how they should be installed.
Check for sufcient water pressure. The unit must have a minimum of 0.25 MPa of
sustained water pressure to activate the burners.
There may be debris or epoxy residue in the water regulator. Check that the water
inlet lter screen is clean. To ush the system, you can reverse the ow by taking
the water inlet pipe and connecting it to the water outlet.
The gas cylinder may be contaminated by air. Turn the unit on and off several
times to purge the air from the gas.
Check that the shower ow water regulator is in the open position.
Water ows through the unit,
but is not hot
New batteries may be required for the ignition switch. Check the cap of the
battery case for instructions on how they should be installed.
Check that the water pressure is at least 0.25 MPa to activate the burners.
Ensure that the liquid ULPG regulator is threaded all the way to the unit and that
you have an adequate amount of gas in your ULPG bottle.
Verify that you have hooked up both the incoming and outgoing water supply
properly. The shower head should be attached to the water outlet (located at
the centre) and the water inlet should be attached to your incoming connection
(located at the far right) as labeled.
Water is not hot enough Adjust the gas regulator and water regulator to meet your desired temperature. To
increase temperature, turn the gas regulator control from minimum to maximum
and turn the water regulator control from maximum to minimum.
Turn the burner control knob, in the centre of the unit, to the Winter setting. This
will activate more burners.
Check source water temperature. If the source water temperature is too cold then
you can ‘cycle’ the water (see WATER CYCLING INSTRUCTIONS on page 11).
Check that there is a blue ame in the ‘viewing window’. If you see a yellow ame
it could mean a breakdown in the gas regulator. Please call us directly if this
happens; do not attempt to use the heater.
The unit starts for a short
amount of time and then
shuts off
Check your gas cylinder to ensure it is not empty. If using a new cylinder, try to
cycle the unit on and off by using the shower head switch several times to purge
the air from the gas lines.
You can check if the gas cylinder is empty by using a scale. Disconnect the bottle
and place it on a scale, making sure the valve is rmly closed. The tare (empty)
weight of the bottle is stamped on the neck ring. The difference between the
scale reading and the tare weight indicates approximately how much gas is in the
bottle.
Do not expose the water heater to strong winds.
This unit activates at a sustained water pressure of 0.25 MPa. If your supply water
pressure is below the minimum, the unit will not ignite.
TROUBLESHOOTING
This guide should be followed in case of failure of the appliance to operate correctly. If problems persist
contact us.
DO NOT MODIFY THIS APPLIANCE. DO NOT ATTEMPT TO REPAIR THE
APPLIANCE.