Aero HygenX RAY User manual

2021-0914
2022-07-05
Principal Display Panel
Aero HygenX
RAY
AUTONOMOUS UVC ROBOT
REGISTRATION NO. 34541 PCPA
KEEP OUT OF REACH OF CHILDREN
This device is intended for commercial or industrial use only
READ LABEL AND THIS OPERATING MANUAL BEFORE USING.
WARNING - UV radiation emitted at 254 nm from this device
Reduces micro-organisms on surfaces
Aero HygenX Inc.
217-150 Katimavik Road
Ottawa, Ontario
K2L 2N2
CANADA
1-800-260-0787
NOTICE TO USER: This pest control product is to be used only in accordance with the directions on
the label. It is an offence under the Pest Control Products Act to use this product in a way that is
inconsistent with the directions on the label.

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Manual
RAY Operating Manual
READ AND SAVE THESE INSTRUCTIONS!
THIS DEVICE IS INTENDED FOR COMMERCIAL OR INDUSTRIAL USE ON AIRCRAFT ONLY.
BEFORE USING THIS DEVICE READ ALL INSTRUCTIONS, WARNINGS AND CAUTIONS IN
THIS MANUAL AND ON THE PRODUCT LABEL.
TABLE OF CONTENTS
1. PRECAUTIONS ............................................................ 3
2. FEATURES AND CONTROLS ..................................... 6
3. OPERATION ................................................................. 8
4. TRANSPORTING THE DEVICE ................................ 13
5. BATTERY CHARGING ............................................... 13
6. MAINTENANCE & CLEANING ................................... 14
7. TROUBLESHOOTING ................................................ 18
8. WARRANTY ............................................................... 20
9. SPECIFICATIONS ...................................................... 22

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1. PRECAUTIONS
WARNING
UV radiation emitted at 254nm from this device. Unintended use of the device, or
damage to the housing, may result in exposure to ultraviolet radiation. Ultraviolet
radiation may cause eye and skin irritation. Avoid exposing eyes and skin to
ultraviolet radiation by always using the robot in the autonomous mode.
DANGER
Direct exposure to UVC can be dangerous and result in a sunburn-like
reaction to the skin and serious damage to the cornea. Never operate the
Aero HygenyX Ray - Autonomous UVC Robot with anyone in the cabin.
Direct exposure to UVC is dangerous. UVC products are not meant to
be used in applications or activities which may cause and/or lead to
death, personal injury and/or damage to the environment.
FIRST AID
Take label, manual or product name and Pest Control Product Registration Number
with you when seeking medical attention.
a. Personal UVC dosimeter indicators are recommended for staff involved with the
operation of RAY. (www.uvcdosimeters.com/personal-uvc-indicator/)
(According to the American Conference of Government Industrial Hygienists
(ACGIH), the Threshold Limit Value (TLV) for UVC is 6 mJ/cm² per workday, as
indicated in the Documentation of the Threshold Limit Values and Biological
Exposure Indices, 8th Edition, Copyright 2020.)
b. This device contains a Lithium Iron Phosphate (LiFePo4) Battery . To reduce the risk
of fire, electric shock, or injury, refer to the “MAINTENANCE & CLEANING” section
for instructions on battery replacement. To eliminate any possible exposure to UVC
light, ensure the Master Power Switch is off and the battery disconnected before
servicing the device. The battery must also be disconnected before shipping.
c. The battery in this device must only be charged using the charger supplied by Aero
HygenX. Charging with unapproved chargers may result in battery damage,
explosion or fire.
d. The UVC lamps in this device contain amalgam which contains traces of mercury
(Hg) stabilized as an alloy. Dispose of or recycle UVC lamps according to applicable
laws. (Visit: www.lamprecycle.org). Should lamps require replacement, they must be
replaced with lamps approved and certified by Aero HygenX. Failure to do so could
result in damage to the machine or the production of ozone.
e. Use Aero HygenX RAY – Autonomous UVC Robot only as described in this Operating
Manual. Do not carry out any maintenance other than that shown in this manual, or

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as advised by a company supervisor. This device is not intended for use by persons
with reduced physical, sensory or reasoning capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning use
of the device by a person responsible for their safety.
f. Disconnect battery when not in use for extended periods and before maintenance or
servicing. If the device is not working as it should, has received a sharp blow, has
been dropped, damaged, left outdoors, or dropped into water, do not use and contact
a company supervisor. When service or repair is required, a company supervisor
should contact the Aero HygenX Helpline (1-800-260-0787).
IMPORTANT SAFETY FEATURES
Aero HygenX RAY – Autonomous UVC Robot is equipped with LIDAR, SONAR and onboard
cameras which are used for guidance and to detect objects, motion of persons or other obstructions
which will impede its movement.
The following list outlines the important safety features of Aero HygenX RAY – Autonomous UVC
Robot and the corresponding response of the unit when operating in the autonomous mode.
 Auto-Delay during Start-Up: To prevent exposure to UVC light during operation, Aero
HygenX RAY – Autonomous UVC Robot is equipped with a configurable time delay between
directional input on the device, until lamp illumination. This auto-delay allows time for the
operator to exit the aircraft and close the aircraft door before the lamps commence warm-
up. The default value for the auto-delay is 30 seconds. The auto-delay can be set to any
desired time interval (in seconds) between directional input and lamp illumination.
 Object and Motion detection within 0.5 metres (1.64 feet): If an object or any motion is
detected within 0.5 metres of the device, Aero HygenX RAY – Autonomous UVC Robot will
stop and the UVC lamps will extinguish. Operator input is required before RAY will re-start.
 Human Face detection up to 3 metres (9.84 feet): If a human face is detected within 3.0
metres of the device, Aero HygenX RAY – Autonomous UVC Robot will stop and the UVC
lamps will extinguish. Operator input is required before Aero HygenX RAY – Autonomous
UVC Robot will re-start.
 Speed limitation 0.2 metres/second (0.66 feet/second): This is the maximum speed of the
device. For most sanitizing procedures, Aero HygenX RAY – Autonomous UVC Robot will
operate at speeds between 0.1m - 0.15m/second (0.33-0.49 feet/second).
 Auto-shutoff if no motion detected: If Aero HygenX RAY – Autonomous UVC Robot
determines it is not safe to proceed (i.e., becomes impeded by an aircraft seat or object on
the floor), it will shut off following no motion detected for more than 20 seconds.

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 STOP button on Touchpad: The STOP button can be pushed at any time to cancel all inputs.
Pushing the STOP button will stop the disinfection sequence.
 Emergency Pushbuttons: If either of the red Emergency Pushbuttons on the top of the
device are pressed, Aero HygenX RAY – Autonomous UVC Robot will:
a) remove power from lamps; and
b) remove power from drive unit.
 Protective Cage: Aero HygenX RAY – Autonomous UVC Robot is equipped with a protective
cage to prevent damage to the lamps during transport of unit. Although the cage is
removable, Aero HygenX recommends leaving the cage on during operation of unit.
 Environmental Cover: In addition to the cage, Aero HygenX RAY – Autonomous UVC Robot
also comes with an environmental cover, which fits over top of the cage, providing protection
from water/moisture/dust ingress. The environmental cover should be in place when the
device is being transported outdoors.
 Amber Warning Lights: During the start-up sequence, amber flashing lights on either end of
the top cover illuminate indicating that the UVC lamps are now armed and the system is
powered for use. (The start-up sequence is initiated by ensuring the Emergency
Pushbuttons are UP, followed by the Master Power Switch being turned ON)
 Master Power Switch: The large red rotary knob on the back end of Aero HygenX RAY –
Autonomous UVC Robot is the Master Power Switch. Turning the Master Power Switch OFF
disconnects the Main Battery from all electronics and lamps and allows for safe transport or
maintenance of the unit.
Use this unit only in the manner intended by the manufacturer. If you have questions, contact the
manufacturer at the address or telephone number on the label. For more information regarding
automatic safety features, contact the Aero HygenX Helpline @ (1-800-260-0787).

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2. FEATURES AND CONTROLS
REAR VIEW
REAR Touchpad
Countdown and Auto-pause
Master Power Switch
Full Power Disconnect
REAR
Camera
Situational Awareness
Human Detection
Emergency Push Button
UVC and Drive Unit Power Down
REAR Lidar
Autonomous Guidance
REAR Sonar
Object Detection
Battery Charging Receptacle
Autonomous Robotics

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FRONT VIEW
FRONT
Camera
Situational Awareness
Human Detection
FRONT
Lidar
Autonomous Guidance
FRONT Sonar
Object Detection
FRONT Touchpad
Simple Built-in Touch Screen

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3. OPERATION
TREATMENT OF THE AIRCRAFT
Supported efficacy claims for hard and soft surfaces within an aircraft cabin*
Treatment Cycle Supported Claims
Single pass at 0.125 m/s Kills 99.999% of SARS-CoV-2
Two passes at 0.125 m/s Kills 99.999% of SARS-CoV-2
Reduces viruses by 99%
Two passes at 0.125 m/s with a 40 s stationary phase
at each row of seats
Kills 99.999% of SARS-CoV-2
Kills 99.99% of viruses
Two passes at 0.125 m/s with a 4.5 minute stationary
phase at each row of seats
Kills 99.999% of SARS-CoV-2
Kills 99.99% of viruses
Kills 99.9% of bacteria
*Applicable only when surfaces are less than 1.5m away from the path of travel
a. The use of this device is a supplement to, and not a substitute for, standard
disinfection control practices; users must continue to follow all current infection
control practices, including those related to the cleaning and disinfection of
environmental surfaces.
b. The following procedure outlines the steps necessary to treat the aircraft, using
UVC light, following routine operations or following carriage of individuals who have
been exposed to an infectious disease.
c. Ensure all personnel involved in the task familiarize themselves with the required
safety precautions and operating instructions associated with the device. (Refer to
“PRECAUTIONS” section above.)
d. Treatment of an aircraft using UVC light is based on the assumption of a clean
aircraft. Visible soil and liquid spills, including bodily fluids, must be removed from
aircraft surfaces prior to the commencement of treatment. If necessary, seek
guidance from the local health authority or medical professional if notified of the
presence of bodily fluids, prior to the commencement of treatment.
e. Ensure the following Tools and Equipment are available prior to commencing
treatment:
1. Protective clothing.
2. Safety goggles for eye protection.
3. Personal UVC Exposure Indicatorp
4. Warning placards.
f. Put up external warning placards when UVC treatment of the aircraft is in progress.
All unnecessary personnel should be kept at a distance until the task is completed.
g. Prepare the aircraft cabin for treatment. Ensure all flight crew and passengers are
not in the treatment area and their belongings and garbage have been removed
from the aircraft.

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AREA OF COVERAGE
a. Aero HygenX RAY – Autonomous UVC Robot incorporates a unique design which
has been engineered for both single and dual-aisle aircraft. The lamp array allows
for maximum UVC light exposure on to the high-touch surfaces of an aircraft. To
sanitize or disinfect, the UV light must have direct line-of-sight with target surfaces.
b. By eliminating the need for an operator to be present during the treatment process,
the autonomous operation of Aero HygenX RAY – Autonomous UVC Robot allows
for safe UVC treatment at the push of a button.
c. The powerful 24V LiFePo 50Ah battery allows for a minimum of 6 dual-pass
treatment before recharging is required.
START SEQUENCE
Aero HygenX RAY – Autonomous UVC Robot has 3 modes of Operation:
(1) FORWARD:
Aero HygenX RAY – Autonomous UVC Robot will move down the aisle (away from the operator)
until detecting a wall or obstruction and will then come to a STOP.
(2) LOOP:
Aero HygenX RAY – Autonomous UVC Robot will move in the direction of the chevron labelled “1”
until detecting a wall or obstruction, stop momentarily, then reverse direction and move back down
the aisle, in the direction of the chevron labelled “2”, until detecting another wall or obstruction, and
will then come to a stop.
(3) REVERSE:
Aero HygenX RAY – Autonomous UVC Robot will move down the aisle (towards the operator) until
detecting a wall or obstruction and will then come to a STOP.

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Once Aero HygenX RAY – Autonomous UVC Robot is in position
in the aircraft aisle, and the environmental cover has been
removed, the Master Power Switch is turned to the ON position.
(Power-up is verified by amber flashing lights on the top of the unit).
The device will now go through a short System Health Check.
When the System Health Check is complete, the “RAY” logo turns
green and the device is ready for use.
The operator then selects a directional command; either
FORWARD, REVERSE, or LOOP.
The touchpad now reverts to the Countdown mode (shown here),
commencing the auto-delay of 30 seconds before lamp warm-up.
This countdown allows time for the operator to exit the aircraft.

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When the countdown is complete, the lamp warm-up will
commence. The operator must be well away from the unit prior to
lamp warm-up. If the operator wishes to delay commencement of
treatment, the STOP icon on the touchpad should be pressed.
When the lamp warm-up is complete (default warm-up time is 2
minutes), the treatment will commence. The lamps will be fully
illuminated and Aero HygenX RAY – Autonomous UVC Robot will
start moving down the aisle. (If Aero HygenX RAY – Autonomous
UVC Robot has been used in the previous 5 minutes, lamp warm-
up reverts to just 30 seconds.)

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EXAMPLE TREATMENT SEQUENCE
Note: The following is a description of a SARS-CoV-2 treatment sequence for a DHC Dash-8-400 aircraft. Operating procedures may require
modification for other viruses, bacteria, aircraft types or variants.
a. The starting position is at the front of the aircraft, adjacent to the lavatory, with the
lavatory door open. The front of Aero HygenX RAY – Autonomous UVC Robot should
be facing the first intended direction of travel.
b. Place Aero HygenX RAY – Autonomous UVC Robot in the starting position and
remove the environmental cover.
c. Ensure there are no obstructions on the aircraft cabin floor.
d. Ensure the aircraft cabin has been configured with all tray tables down and all
overhead bins closed.
e. Plan treatment for either a single or dual pass (loop mode; refer to modes of operation
above)
f. Turn the Master Power Switch ON. (Power-up is verified by amber flashing lights on
the top of the unit. If the amber lights are not on, ensure both red Emergency Push
Buttons are in the UP position.)
g. Initiate START sequence by selecting one of the operation modes. (i.e., FORWARD,
REVERSE, or LOOP.)
h. Exit the aircraft and close the aircraft door within 30 seconds of initiating the START
sequence.
i. To monitor the progress of Aero HygenX RAY – Autonomous UVC Robot, the
operator will be able to see the bright aura of light from outside the aircraft.
j. For single pass operation, when the first pass is complete, and lamps are
extinguished, enter the aircraft and reconfigure for the second pass by opening the
window shades and placing the meal trays in the UP position.
k. Initiate the START sequence for the 2
nd
pass.
l. When the cabin treatment is complete, enter the aircraft, turn the Master Power
Switch off and replace the environmental cover on to the Aero HygenX RAY –
Autonomous UVC Robot unit before moving to the next work assignment.

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4. TRANSPORTING THE DEVICE
a. When transporting Aero HygenX RAY – Autonomous UVC Robot to the aircraft, the
device should remain upright. The Master Power Switch must be selected off to
prevent damage to the drive unit.
b. If Aero HygenX RAY – Autonomous UVC Robot is to be transported outdoors, the
protective environmental cover should be installed, especially during periods of
inclement weather. Ingress of water or moisture into the device will cause damage to
electronic components.
LOADING RAY ON TO THE AIRCRAFT
c. If the aircraft is parked adjacent to a jetway, Aero HygenX
RAY – Autonomous UVC Robot can be manually
positioned (on wheels) into the cabin.
NOTE: For manual repositioning, ensure Master Power Switch is selected “OFF”.
(refer to “REAR VIEW” image in section above entitled “FEATURES & CONTROLS”
for location of Master Power Switch)
d. If the aircraft is parked on an open ramp, ground staff
may load Aero HygenX RAY – Autonomous UVC Robot
through the aircraft door as shown:
NOTE: Carry handle at the front is mid-way up the unit. Carry handle at the aft is on the lower portion of the unit.
5. BATTERY CHARGING
a. Charge the battery as often as possible, to
maximize battery life. (Numerous short
charges are better than one long charge.)
b. A complete charge will take approximately
three hours, using the 12A charger provided.
c. RAY should remain powered off during
charging.
d. The Emergency Push Buttons should be
pressed down to ensure wheels and lamps
remain unpowered.
e. Connect the charger to the XLR charge receptacle at the front of Aero HygenX RAY
– Autonomous UVC Robot. (refer to FRONT view under “FEATURES & CONTROLS”
section.)

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6. MAINTENANCE & CLEANING
BATTERY EXCHANGE
a. Power off Aero HygenX RAY – Autonomous UVC Robot by ensuring the Master
Power Switch is OFF.
b. Open side panel of Aero HygenX RAY –
Autonomous UVC Robot (With panel open,
top of battery will be visible).
c. Locate the large red Handle.
d. Pull on the red handle while holding on to the
battery-side portion of the connector to separate
the two parts – as shown in the photo.
Single Push
Latch Access

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e. Remove the Velcro strap around the battery and
slide the battery out.
f. Slide the replacement battery in.
g. Attach the Velcro strap around the battery.
h. Connect the new battery by pushing the red
connectors together (reverse of removal).
i. Ensure correct polarity (per image).
j. Close side panel.
k. Ensure Aero HygenX RAY – Autonomous UVC
Robot can be powered on.
l. Ensure battery disposal is in compliance with
local laws.

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LAMP EXCHANGE
a. Ensure safety gloves are worn to avoid skin contact with glass and to avoid the
possibility of injury if the lamp were to shatter.
b. Open the side panel.
c. Pull up gently on the bulb requiring
replacement, holding on to the lamp as
close to the base as possible.
d. When raised, gently pull the white ceramic
connector apart from the 4 pins at the base
of the lamp.
e. Slide the new lamp into the ceramic
connector, ensuring all pins are securely
connected. (Take note of the key pattern of
the connector; it will fit only one way).

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f. Slide the connector and lamp back down into
the black UVC holder.
CLEANING
a. Clean Aero HygenX RAY – Autonomous UVC Robot with a soft, dry cloth.
b. For more stubborn stains, use a soft cloth slightly dampened with a solution of mild
soap and warm water. Do not use alcohol or acetone-based cleaners.
c. Do not allow water or other liquids to pool or enter the unit from the top panel.
d. Ensure the inside electronic components are not exposed to water or moisture.

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7. TROUBLESHOOTING
Problem Possible cause Solution
No power to device
following selection of
Master Power switch to
“ON”
 Dead battery
 Main battery
connection
 Charge Battery
 Check main battery
connection
 Swap battery
Aero HygenX RAY –
Autonomous UVC Robot
becomes hung up during
travel down the aisle.
Obstruction on the floor or
in the aisle

Wait 20 seconds for
Auto-Shutoff to
extinguish lamps
 Enter aircraft and
clear the obstruction
 RE- Input directional
command on
touchpad to
continue with
treatment
Aero HygenX RAY –
Autonomous UVC Robot
does not respond to inputs
Internal issue Reset unit by turning
Master Power Switch Off
for 10 seconds, then on.
All Lamps fail to illuminate Possible lamp connection
issue.
 Check that both
Emergency Push
Buttons are “UP”.
 Check that the Main
Battery Switch is
“ON”
Half of the lamps fail to
illuminate
Possible ballast failure Reset unit by turning
Master Power Switch Off
for 10 seconds then on.
Single lamp fails to
illuminate
Single lamp failure (lamp
replacement required after
16,000 hours of use)
Refer to Maintenance &
Cleaning Section for
instructions on lamp
replacement.
No movement of device
following directional input
Internal issue Reset unit by turning
Master Power Switch Off
for 10 seconds then on.
No response to commands
from tablet
Wireless network not
available.
 Check wireless
connection.

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 Use a different
wireless connection.
 Use touch screen
on device.
“System Health Check”
message remains shown
on Touchpad screen.
Internal system issue
unresolved.
Reset unit by turning
Master Power Switch Off
for 10 seconds then ON.
Aero HygenX RAY –
Autonomous UVC Robot
countdown does not
initiate following directional
command
Internal systems not ready. 1) Wait 30 seconds and re-
attempt directional
command.
2) Reset unit by turning
Master Power Switch Off
for 10 seconds then on.
Aero HygenX RAY –
Autonomous UVC Robot
does not maintain
directional control in
aircraft aisle or displays
erratic movement.
Internal system issue.  Check Lidar ports to
ensure there are no
obstructions.
Remove
obstruction.
 Ensure caster
brakes are off.
 Check for
obstructions on
aircraft floor.
 Reset unit by
turning Master
Power Switch Off
for 10 seconds, then
on.

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8. WARRANTY
The sole and exclusive obligation of Aero HygenX (AHX) to the Customer for any Product
(including, without limitation, integral parts thereof not manufactured by AHX but
excluding bulbs, fuses, or parts made from glass construction) and services made by
AHX and sold hereunder are to be repaired, returned, or provided with a replacement
Product, at the sole option of AHX.
For any Product which has been returned to AHX under the Return Material Authorization
(RMA) procedure (as defined below) and is determined to be defective in workmanship,
material or not in compliance with the AHX specification applicable to the Product and
has in fact failed under normal use on or before one (1) year from the date of original
shipment, then the product will be repaired or replaced by AHX.
During the warranty period, any labour or travel costs associated with warranty services
performed at the Customer’s facility shall be at the Customer’s sole expense.
Replacement accessories or parts are warranted hereunder to be free from any material
defect in workmanship and materials for a period of thirty (30) days from the original date
of delivery.
All third parties’ products (including software) sold by AHX carry only the original
manufacturer’s warranty applicable to the Customer. Any Product repaired or replaced
under warranty is only warranted for the period of time remaining in the original warranty
for the Product. The warranty provided herein shall extend to any Product which has
proven to be defective and has failed through normal use but excludes and does not
cover any Products or parts thereof which have been accidentally damaged,
disassembled, modified, misused, used in applications which exceed the Product
specifications or ratings, neglected, improperly installed by the Customer or otherwise
abused or used in hazardous activities.
The Customer must claim under the warranty, in writing, not later than thirty (30) days
after the claimed defect is discovered. AHX warrants that services will be performed in a
good and workmanlike manner in accordance with standards reasonably applicable to
the services and will perform any services which AHX determines are not in compliance
with this warranty which the Customer advises AHX of in writing, on or before thirty (30)
days immediately following completion of the applicable service.
The Customer must make all claims under these warranties and no claim will be accepted
from any third party. Warranties hereunder are not transferable or assignable.