AG Neovo TS-15C User manual

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Table of Contents
PRECAUTIONS.............................................................................................................. 2
INSTALLATION ............................................................................................................................2
WARNING ON POWER CONNECTION...........................................................................................2
WARNING ON TILT......................................................................................................................2
MAINTENANCE ..........................................................................................................................3
TRANSPORTATION ......................................................................................................................3
GETTING STARTED.......................................................................................................4
PACKAGE CONTENTS ..................................................................................................................4
ATTACHING THE TOUCH MONITOR SUPPORT..............................................................................5
IDENTIFYING PARTS AND CONTROLS .......................................................................................... 6
SETUP........................................................................................................................................8
INSTALL INFORMATION FILE FOR MICROSOFT WINDOWS 95/98/2000/ME/XP ..................... 9
CUSTOMIZING YOUR MONITOR ............................................................................. 10
SELECTING OSD FEATURES ......................................................................................................10
OSD MENUS ...........................................................................................................................11
INSTALLING TOUCH SCREEN DRIVER ......................................................................15
WARNING MESSAGES AND TROUBLESHOOTING ................................................ 16
WARNING MESSAGES..............................................................................................................16
TROUBLESHOOTING ................................................................................................................. 17
TECHNICAL FEATURES AND SPECIFICATIONS....................................................... 18
POWER SAVING FUNCTION ...................................................................................................... 18
PLUG & PLAY .......................................................................................................................... 18
PRESET AND USER MODES.......................................................................................................18
SPECIFICATIONS .......................................................................................................................19
REGULATIONS............................................................................................................20
FCC COMPLIANCE................................................................................................................... 20
TCO’99.................................................................................................................................. 21

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Precautions
Installation
• Do not cover or block the ventilation holes in the case.
• Do not install the monitor near heat sources such as radiators or air ducts,
or in a place subject to direct sunlight, excessive dust, mechanical vibration
or shock.
Warning on power connection
• Use an appropriate power cord for your local power supply.
• The outlet should be installed near the monitor and be easily accessible.
• Do not allow anything to rest on the power cord.
• Disconnect the power plug from the power outlet under following
conditions:
 If you will not use it for an indefinite period time.
 When the power cord or plug is damaged of frayed.
 If the product has been dropped or the cabinet has been damaged.
 If the product exhibits a distinct change in performance, indicate a
need for service.
Warning on tilt
• With the tilt, this monitor can be adjusted to the desired angle within 25
degree vertically. To turn the monitor vertically, hold it at the top with both
hands as illustrated below.

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• Press fold-lock on the stand of the monitor while you fold the stand back for
storage or transportation.
Maintenance
• Clean the cabinet, glass, and controls with a soft cloth lightly moistened
with a mild detergent solution. Do not use any type of abrasive pad,
scouring powder or solvent, such as alcohol or benzene.
• Do not rub, touch, or tap the surface of the screen with sharp or abrasive
items such as a pen or screwdriver. This type of contact may result in a
scratched glass.
• Do not insert sharp objects or spill liquid into the monitor through
ventilation holes. They may cause accident fire, electric shock or failure.
• Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage potentials or other risks.
Transportation
• When you transport this monitor for repair or shipment, use the original
carton and packing materials.

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Getting Started
Package Contents
Before using this monitor, check the following items are included in your carton box:
• Monitor (*1)
• Power adapter (*1)
Must use one of the following adaptors: Li Shin LSE0107A1240 and Sirtec
HPA-401234U3.
• Power cord (*1)
The power cord set shall be approved according to IEC 60227 and relevant
national standard with conductors providing a cross-sectional area of 3 x
0.75min, type H05VV-F or H03VV-F.
• D-sub 15-pin VGA signal cable (*1)
• RS-232 signal cable (*1)
• Touch monitor supporting bracket (*1) and screws (*2)
• Floppy / user’s manual

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Attaching the Touch Monitor Support
To prevent the monitor from moving while using the touch screen, the touch screen
support should be attached.
Attach the touch screen support to the
rear of the monitor with the two
supplied screws as shown here.

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Identifying Parts and Controls
Front view
Power switch
Turns the monitor on or off.
LED indicator
The indicator lights up in green when the monitor is turned on, and lights
up in orange when the monitor is in power saving mode.
AUTO button
Adjust the picture position and performance automatically.
You are recommended to press the button the first time you use the
monitor or every time you change the resolution and/or refresh rate of the
input signal.
UP button
Activates the On-Screen Display menu.
Move the selected item clockwise.
Down button
Activates the On-Screen Display menu.
Move the selected item counterclockwise.
Increase button
Activates the On-Screen Display menu.
Function as the “+” (increase) button when adjusting.
Decrease button
Activates the On-Screen Display menu.
Function as the “-” (decrease) button when adjusting.

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• DC +12V Power inlet
Provides +12V DC power to the monitor.
• VGA-In
D-sub 15-pin connector for VGA signal.
• Touch Screen Connector
RS232 for touch screen signal.
• Fold-lock
Press fold-lock on the stand of the monitor while you fold the stand back
for storage or transportation.
Rear View

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Setup
Please follow the steps one by one to setup your monitor.
1. Fold the stand of monitor and split the dust-proof plastic sheet
Fold the stand out, so you can locate the monitor on the table. Split the
dust-proof plastic sheet from the screen surface of monitor.
2. Connect the monitor to the computer or video source
With the computer or other video source switched off, connect the video
signal cable to the monitor.
 Connecting to an IBM PC/AT or compatible computer
 Connecting to a Macintosh or compatible computer
3. Connect the power adapter and power cord
With the monitor switched off, connect the cable of power adapter to the
monitor. Then connect the power cord to the adapter, and the other end of
the power cord to a power outlet.

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4. Turn on the monitor and computer or video source
Turn on your computer or other video source. And press (Power)
switch to turning on your monitor. You should see the picture on your
monitor now. If not, please check the “Warning Signal and
Troubleshooting” section of this user manual for details.
5. Use 1024x768 resolution and press (AUTO) button for best
performance
Before starting to work, you are recommended to adjust the resolution of
video signal from your computer to 1024x768 at 60Hz for best picture
performance. (Please check the user manual of your computer to learn
how to adjust the resolution and refresh rate.)
You are also recommended to press the (AUTO) button to adjust the
picture performance automatically and to ensure the tolerance-free
picture.
Install information file for Microsoft Windows
95/98/2000/ME/XP
The information file (also known as driver) for Microsoft Windows
95/98/2000/ME/XP are available in the attached floppy disk or CD-ROM. You may
install it for better communication between your monitor and Windows
95/98/2000/ME/XP. Please refer to the text file of “readme.txt” in the attached floppy
disk or CD-ROM for details.

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Customizing Your Monitor
This section covers the LCD monitor’s On-Screen Display (OSD), and front panel
control buttons.
Important! Though manual adjustment of the LCD panel is available, we strongly
recommend you to use the auto adjustment function of the panel. It will
automatically tune your LCD panel to the optimal performance. Simply
push the AUTO button to enable the auto ad
j
ustment function.
Additionally, we recommend you to use the auto adjustment function
every time after you have change the resolution or frequency of your
display.
Selecting OSD Features
1. Push , , or button to call out the OSD menu.
The sixteen OSD icons are represented in the following menu.
2. Push or to move the highlight bar to the desired icon.
3. Then push
+or —for adjustment or Sub-function selection.
4. In case of above Sub-function selection, push or to confirm
the desired selection.
5. In case of no OSD menu, the Icon can do auto adjustment
function.
6. In case of having OSD menu, the Icon can do exit function.

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OSD Menus
Brightness Adjustment
Contrast Adjustment
Horizontal Position Adjustment
Vertical Position Adjustment

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Sharpness Adjustment
OSD Transparency Adjustment
Phase Adjustment
Clock Adjustment

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Color Temperature Selection
P.S. The color temperature of RGB can be adjusted in case of
entering “USER ”sub menu.
Horizontal OSD Position Adjustment
Vertical OSD Position Adjustment
Graphic/Text Selection
P.S. Suggest the user select“Text ”sub menu in case of the
resolution being 640×350 or 640×400.

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Recall Selection
P.S. Suggest the user to use“Recall ”icon, if the user
doesn’t satisfy with the adjustment.
Language Selection
Auto adjustment Selection
Exit Selection

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Installing Touch Screen Driver
Before installing touch screen driver, please check the type of touch screen inside the
monitor that you have purchased. To know the type of touch screen, you can judge
from the model number printed on a small label in the rear side of the monitor. The
last character of model number stands for the technology type of touch screen.
TS-15S: SAW TS-15R: Resistive 5 wire TS-15C: Capacitive
Then try to find the corresponding touch screen driver from the attached CD disk and
run the SETUP.exe to install the touch screen driver and utilities.
Besides touch screen drivers, you can also find files for installation guides and user’s
manuals for the three types of touch screen from this CD disk. From these important
files, you can learn how to drive, calibrate, optimize and diagnose your touch screen
easily.
In case the touch screen driver you’ve got is not the newest version or not for your
operating system, please try to get a suitable version from web site:
TS-15S www.elotouch.com
TS-15R，TS-15C www.3mtouch.com

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Warning Messages and Troubleshooting
Warning Messages
If the message appears on
the screen
Check the items
CAN NOT DISPLAY THIS INPUT
SIGNAL
The input signal is not acceptable by the monitor.
• Please check the video resolution and frequency
range is within that specified for the monitor.
• Please refer to the “Technical Specifications” section
of this user manual for details.
NO SIGNAL INPUT No signal inputs are detected from neither VGA-In.
• Check that the power switch of your computer or
video source is in the “ON” position.
• Check that the video signal cable is properly
connected.
• Ensure that no pins are bent or pushed in the video
input connector.
MAIN CONTROL MENU
LOCKED/UNLOCKED
The main control menu (On-Screen Display menu) is
locked to avoid unwanted adjustment.
Press , , buttons together for 5 seconds to
unlock the main control menu.
NO VIDEO SIGNAL FROM
VGA-IN
No signal input is detected from VGA-In connector.
• Check that the power switch of your computer is in
the “ON” position.
• Check that the video signal cable is properly
connected to video input 1.
• Ensure that no pins are bent or pushed in the video
input connector.
WAIT FOR AUTOMATIC
ADJUSTMENT
The monitor is detecting the input signal and then
adjusting automatically the monitor parameters
accordantly.
• It takes around 5 seconds to finish the whole process.
• You are recommended to run auto adjustment by
pressing button every time you changed the
resolution or refresh rate.

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Troubleshooting
Symptom Check Items
• No picture
• LED power indicator is
not lit
• Check that the power switch of monitor is turned on.
• Check that the power adapter is properly connected to
the monitor.
• Check that the power cord is properly connected to the
power adapter.
• Check that the power cord is properly connected to
power outlet.
• Check there is electrical power coming from the power
outlet. Use another device to check for power.
• No picture
• The LED power
indicator is amber
color
• Ensure the computer is not in the power saving mode.
(Move the mouse or press a key on the keyboard to wake
up the computer.)
• Check that the power switch of your computer or video
source is in the “ON” position.
• Check that the video signal cable is properly connected.
• The texts are not solid • Change the resolution of the video signal to 1024 by 768
if it is not.
• Press button to run the automatic adjustment.
• Adjust Clock and Phase in the OSD menu to fine tune.
(Please refer to the “Customizing Your Monitor” section
of this user manual for details.)
• Adjust Sharpness in the OSD menu if you are not in 1024
by 768 resolution. (Please refer to the “Customizing Your
Monitor” section of this user manual for details.)
• Screen image is not
Centered properly
• Some lines missing
• Press button to run the automatic adjustment.
• Adjust H. Position and V. Position to fine tune. (Please
refer to the “Customizing Your Monitor” section of this
user manual for details.)
• There are red, green,
blue or black tiny dots
on the screen.
• The TFT LCD panel is made of millions of small
transistors. And each defect transistor will cause a
missing red, green, or blue dot.
• It’s guarantees maximum 3 missing dots in every single
monitor. It’s around the industrial standard.

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Technical Features and Specifications
Power Saving Function
This monitor meets the power-saving guidelines set by VESA and Energy Star, as well
as the more stringent NUTEK.
If the monitor is connected to a computer that is VESA DPMS (Display Power
Management Signaling) compliant, the monitor will automatically reduce power
consumption in the three stages as shown below.
Mode Screen Power
Consumption
LED indicator
Normal Active < 40 W Green
Standby Blank < 5 W Amber
Power-off Blank < 5 W Off
Plug & Play
This monitor complies with the DDC1 and DDC2B Display Data Channel (DDC)
Standards of VESA.
Preset and User Modes
This monitor has factory preset modes for the 14 most popular industrial
standards. Another 14 user modes are also available to store user adjustments.
N0
.
Resolution Horizontal Frequency Vertical Frequency Mode
1 640x350 31.5KHz 70Hz IBM VGA
2 640x480 31.5KHz 60Hz IBM VGA
3 640x480 35.0KHz 67Hz Macintosh
4 640x480 37.9KHz 72Hz VGA/72
5 640x480 37.5KHz 75Hz VGA/75
6 720x400 31.5KHz 70Hz IBM VGA
7 800x600 35.2KHz 56Hz SVGA/56
8 800x600 37.9KHz 60Hz SVGA/60
9 800x600 48.1KHz 72Hz SVGA/72
10 800x600 46.9KHz 75Hz SVGA/75
11 832x624 49.7KHz 75Hz Macintosh
12 1024x768 48.4KHz 60Hz XGA/60
13 1024x768 56.5KHz 70Hz XGA/70
14 1024x768 60.0KHz 75Hz XGA/75

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Specifications
Electrical characteristics
Screen size
Pixel format
Horizontal frequency
Vertical frequency
Maximum pixel clock
Connections
15.0” (381mm) diagonal
1024 x 768 vertical stripe
30kHz – 60kHz
50Hz – 75Hz
80MHz
Power: 3-Pin AC Plug
DC 12 Vdc
3.5 A
Power Consumption
< 40W (ON)
< 5W (Standby)
< 5W (OFF)
Physical characteristics
Weight Net: 4.6Kg (10.1 lb)
Tilt angle 5º - 10º
Temperature Operating: 0º - 40ºC
Storage: -20º - 60ºC
Humidity Operating: 10% - 90%
Storage: 5% - 95%