AGV INSYDE User manual

User manual
INSYDE

AGV is a brand owned by Dainese S.p.A., company with
QMS certified in accordance to ISO 9001 standard.
The Bluetooth®logo and wordmark are owned by
Bluetooth SIG, Inc. and any use of such marks by
Cardo Systems Ltd, is under license.
Other trademarks and trade names are those of their
respective owners.
The products shown in the images are considered to be
indicative and may differ from the product purchased.
Dainese reserves the right to make changes to the product
and to the respective documentation without notice.
For easy reference while on the road, download the Quick
Start Guide from the following url:
https://www.cardosystems.com/support/
This is version 1.0 of the INSYDE User manual.
The latest version and various tutorials are available on:
https://www.cardosystems.com/support/
PRODUCT REGISTRATION
Registering your INSYDE allows you to download software
patches, enjoy new features that are offered from time to
time, and most importantly, assures smooth handling of any
warranty issues you may have. In the future, your registered
INSYDE may also be eligible for free product upgrades.

1 SAFETY INFORMATION .........................................................04
2 GETTING STARTED................................................................06
2.1 Getting to know your INSYDE........................................... 06
2.2 Charging INSYDE ............................................................. 06
2.3 Switching on/off ............................................................... 07
2.4 Using your INSYDE........................................................... 07
2.5 Pairing your unit to Bluetooth® devices ........................... 07
3 ON THE ROAD........................................................................10
3.1 Basic audio functions........................................................10
3.2 Making and receiving phone calls ....................................10
3.3 Listening to music.............................................................12
3.4 Listening to FM Radio .......................................................13
3.5 Switching music sources ..................................................14
3.6 Voice commands ...............................................................14
4 RIDING WITH OTHERS ..........................................................14
4.1 DMC intercom....................................................................14
4.2 Bluetooth®intercom......................................................... 20
4.3 Sharing music and radio.................................................. 25
4.4 Switching between intercom modes ............................... 26
5 TROUBLESHOOTING .............................................................26
5.1 Soft reset.......................................................................... 26
5.2 Reset pairing .................................................................... 26
5.3 Reset to factory settings.................................................. 27
5.4 FAQ ................................................................................... 27
6 PERSONALIZING YOUR DEVICE ............................................28
6.1 Setting the default mobile phone..................................... 30
6.2 Using parallel audio streaming ....................................... 30
6.3 Audio source priorities......................................................31
7 LED INDICATIONS.................................................................32
8 GLOSSARY ............................................................................33
9 SUPPORT..............................................................................33
CONTENTS

4
1 SAFETY INFORMATION
Please ensure that the product is properly used by observing the warnings and cautions below to
prevent any risk and/or damage to property.
1.1 PRODUCT STORAGE AND MANAGEMENT
• Keep the product free of dust. It may damage mechanical and electronic parts of the product.
• Do not store the product in high temperatures as this may reduce the life span of electronic
devices, damage the battery, and/or melt plastic parts of the product.
• Do not store the product in cold temperatures. Abrupt changes in temperatures may cause
condensation and damage electronic circuits.
• Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as this
may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere with the normal operation
of the product.
• Do not drop or otherwise shock the product. It may damage the product or its internal electronic
circuits.
• Do not disassemble, repair or modify the product as this may damage the product and invalidate
the product warranty.
• Do not store the product in humid environments, especially for long time storage.
1.2 PRODUCT USE
• In some regions, it is prohibited by law to ride motorcycles while wearing headsets or earbuds.
Therefore be certain to comply with all relevant laws in the region before using the product.
• The headset is for motorcycle helmets only. To install the headset, you must follow the installation
instructions shown in the User’s Guide.
• Use of the product at a high volume for a long period of time may damage your eardrums or
hearing ability. Keep the volume at a modest level to prevent damage.
• Do not cause impact to the product or touch it with sharp tools as this may damage the product.
• Do not use the product in high-temperatures or apply heat to the product as this may cause
damage, explosion, or fire.
• Keep product away from pets or small children. It may damage the product.

5
• In any place where wireless communication is prohibited, such as hospitals or airplanes, turn
off the power and refrain from using the product. In a place where wireless communication is
prohibited, electromagnetic waves may cause hazards or accidents.
• Do not use the product near hazardous explosives. When it is near any explosion hazards, turn
off the power and heed any regulations, instructions, and signs in the area.
• When using the product, be certain to conform to laws regarding the use of communications
devices while riding.
• Do not put the product where it may hamper the rider’s vision or manipulate it while riding. This
may cause traffic accidents.
• Before riding, fasten the product to the helmet, and double-check that it is fastened. Separation
of the product while riding may cause damage to the product or accidents.
• If the product is damaged, stop using it immediately. It may cause damage, explosion, or fire.
1.3 BATTERY
This product has an irreplaceable rechargeable battery inside. When using the product, make
sure to adhere to the following:
• Never separate the battery from the product as this may damage the product.
• The battery performance may be reduced over time with usage.
• Any 3rd party USB charger can be used with Cardo Systems products if the charger is approved
by either the FCC, CE, IC or other locally approved agencies that Cardo Systems accepts.
• Store the battery at temperatures of 15°C ~ 25°C (59°F ~ 77°F). Higher or lower temperatures
may reduce the capacity and life of the battery, or may cause temporary non-operation. Do not
use the product in sub-zero temperature, because it may cause serious reduction of the battery
performance.
• If you apply heat to the batter or throw it into fire, it may explode.
• Do not use the product with a damaged battery. It may explode and/or cause accidents.
• Never use a damaged charger. It may explode and/or cause accidents.
• Battery life may vary depending on conditions, environmental factors, functions of the product in
use, and devices used with it.

6
2 GETTING STARTED
2.1 GETTING TO KNOW YOUR INSYDE
2.2 CHARGING INSYDE
Make sure that your INSYDE battery is charged for at least 4 hours before initial use.
To charge the unit:
Using the supplied USB cable, connect your computer or wall charger to the USB port on your
INSYDE.
Charging with the wall charger is fast-
er than via a computer USB port.
Charging your unit switches it off auto-
matically. To use your unit while it is
being charged, switch it on (see
Switching your unit on/off).
While charging, the LED indicates the charging
status as follows:
• red LED on: charging
• red LED off: charging complete
You can check the battery charge at
any time by saying “Hey Cardo, bat-
tery status.”
intercom mobilemedia
volume up volume down
LED
USB chargingUSB charging
and firmware upgradeand firmware upgrade

7
2.3 SWITCHING ON/OFF
To switch your INSYDE on:
• Press both and for 1”.
1”
→The speakers plays an ascending tone and a voice message greets you.
The LED confirms your INSYDE is on (only with unit starting up in DMC mode):
• Normal and low battery: the LED flashes blue three times, then green.
• Charging: the LED flashes red and purple three times.
To switch your INSYDE off:
• Press both and .
1”
→The LED flashes red three times, confirming that you INSYDE is switching off. The speak-
ers plays a descending tone and a voice message, “Goodbye”.
2.4 USING YOUR INSYDE
You can operate the various features of you INSYDE in the following ways:
• Press a button or combination of buttons on the unit.
• Use the Cardo Connect App on your mobile device (once it is paired with the unit).
• Use automatic voice recognition (by saying a command, for example “Radio on”).
2.5 PAIR YOUR UNIT TO BLUETOOTH®DEVICES
Your INSYDE has two Bluetooth®channels for connection to Bluetooth®devices such as mobile
phones, GPS devices, and Bluetooth®music players with A2DP.
To connect your unit to a Bluetooth®device, you must first pair them. Once paired, they automat-
ically recognize each other whenever they are within range.
If you are pairing more than one device, Cardo recommends that you pair the mobile phone
to channel 1, and the additional device (such as GPS, music player or additional mobile
phone) to channel 2.
If you are pairing the unit to more than one mobile phone, the phone paired with channel 1
is the default phone for outgoing calls.

8
To pair Bluetooth®channel 1 to a mobile phone:
1. Enable Bluetooth®on the mobile phone.
2. On the unit, press for 5”.
5”
→ The LED flashes red and blue.
3. On your mobile phone, search for Bluetooth®devices.
4. When your INSYDE appears in the list of available devices, select it.
5. If prompted for a PIN or Passkey, enter 0000 (four zeros).
→ The phone confirms that pairing has succeeded and the LED flashes purple for 2”.
To pair Bluetooth®channel 2 to another Bluetooth®device:
1. Enable Bluetooth®on the device (for example, your mobile phone, GPS device, or music
player).
2. Press for 5”.
5”
→The LED flashes red and blue.
3. Tap twice.
x2
→The LED flashes red and green.
4. If you are pairing a GPS device, tap .
x1
→The LED flashes slower.
5. On the device you are pairing, search for Bluetooth®devices.
6. When your INSYDE appears in the list of available devices, select it. If prompted for a PIN
or Passkey, enter 0000 (four zeros).
→ The device confirms that pairing has succeeded and the LED flashes purple for 2 sec-
onds.

9
If pairing is not completed within 2', the unit automatically returns to Standby.
If you have paired two different mobile phones directly to your INSYDE, set one as default
for making calls (see Setting the Default Mobile Phone).
Not all Bluetooth®mobile phones broadcast Bluetooth®Stereo music (A2DP) even if the
phone has an MP3 player function. Consult your mobile phone’s user manual for more
information.
Not all Bluetooth®GPS devices allow connection to Bluetooth®audio devices. Consult
your GPS User. Manual for more information.
To cancel the pairing process:
• Press for 2”.
2"
→ The LED stop flashing red and blue/green.
To reset all Bluetooth®device pairing:
Resetting all Bluetooth®device pairing also resets all Bluetooth®intercom pairing.
1. Press for 5”.
5”
2. Press both and for 2".
2"
→ The LED flashes purple five times, confirming that pairing has been reset.

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3 ON THE ROAD
INSYDE makes it easy for you to receive phone calls and listen to music in a convenient and safe
manner.
3.1 BASIC AUDIO FUNCTIONS
The basic audio functions are the same whether you are listening to music, speaking on the inter-
com, or having a phone conversation.
To turn the volume up:
• Tap .
x1
→ With each tap, a louder tone is played on the speaker until you reach the maximum vol-
ume, as indicated by the maximum volume tone.
To turn the volume down:
• Tap .
x1
→ With each tap, a quieter tone is played on the speaker until you reach the minimum vol-
ume, as indicated by the minimum volume tone.
To mute the microphone completely and lower the speaker volume to the minimal level:
• Tap and .
x1
→ A descending tone is played on the speaker.

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To unmute the microphone and raise the speaker volume to the previous level:
• Tap and .
x1
→ An ascending tone is played on the speaker.
3.2 MAKING AND RECEIVING PHONE CALLS
You can use your mobile phone to make and receive phone calls while paired to your INSYDE.
You can make a hands-free call using your mobile phone's voice dial option or using the Cardo
speed dial or redial last call options.
To make a phone call:
• To dial using your mobile phone's voice dial option, tap or say "Hey Siri" (if you are using
an iOS phone) or "OK Google" (if you are using an Android phone), then make your call as per
the instructions for your mobile device.
• To redial the last number called on your mobile device, tap twice or say "Hey Cardo, redi-
al number."
• To dial your preset speed dial number, tap three times or say "Hey Cardo, speed dial." (the
speed dial number must be set in the Cardo Connect App prior to use).
If you connected two mobile phones to your unit, you cannot make an additional phone
call from the other phone while a phone call is already active.
During Bluetooth®intercom 3 or 4-way calls, riders that are connected on both channels
A and B (see Bluetooth®Intercom) cannot receive phone calls.
To answer a call:
• Tap or or , or say "Answer".
x1
To reject a call:
• Press for 2".
2”

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To ignore a call:
• Tap and at the same time, or say "Ignore".
x1
To end a call:
• Tap .
x1
3.2.1 SWITCHING BETWEEN TWO CALLS
ON TWO MOBILE PHONES
Your INSYDE can toggle between two calls on two mobile phones when both mobile phones are
paired to your unit.
To toggle between two calls on two mobile phones (without disconnecting either call):
• Tap twice.
x2
To disconnect the current call and switch to the other call:
• Tap .
x1
3.3 LISTENING TO MUSIC
You can stream music from your paired device to your INSYDE.
To start music streaming from your paired device:
• Tap
x1
or say "Hey Cardo, music on."
To stop music streaming:
• Press for 2"
2"
or say "Hey Cardo, music off."

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To skip to the next track (while streaming):
• Tap
x1
or say "Hey Cardo, next track."
To skip to the previous track (while streaming):
• Tap
x2
or say "Hey Cardo, previous track."
3.4 LISTENING TO FM RADIO
The INSYDE is equipped with a built-in FM radio.
To turn on the FM radio:
• Tap twice
x2
or say "Hey Cardo, radio on."
When you switch on your FM radio, the station that was playing when you last switched off
resumes playing.
To turn the FM radio off:
• Press for 2"
2"
or say "Hey Cardo, radio off."
To skip to the next station:
• Tap
x1
or say "Hey Cardo, next station."
To skip to the previous station:
• Tap twice
x2
or say "Hey Cardo, previous station."
To scan for and select a station:
1. Press for 2".
2”
→ The FM radio plays each station that it finds for several seconds.

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2. When you hear a station you want to select, tap .
x1
To store a scanned station in the active preset:
• Tap
x1
within 20" of stopping the scan.
3.5 SWITCHING MUSIC RESOURCES
If two music (A2DP) audio sources are paired, INSYDE uses the audio source from which you last
played music.
To switch to the other audio source:
1. Stop music (A2DP) playback from the current device (see Listening to Music).
2. Play music (A2DP) from the other device.
→ INSYDE automatically remembers your last played device.
3.6 VOICE COMMANDS
You can use voice commands for hands-free operation of certain INSYDE features. Voice com-
mands use voice recognition. You loudly say a command and INSYDE performs the action. Voice
commands are available in various languages. English is the default language. You can change
the language to another available language.
INSYDE uses the following predefined voice commands.
TO: SAY:
Turn on the radio "Hey Cardo, radio on"
Turn off the radio "Hey Cardo, radio off"
Jump forward to the next preset radio station "Hey Cardo, next station"
Jump backward to the previous preset radio station "Hey Cardo, previous station"
Turn on music "Hey Cardo, music on"
Turn off music "Hey Cardo, music off"
Play the next music track "Hey Cardo, next track"
Play the previous music track "Hey Cardo, previous track"
Raise volume "Hey Cardo, volume up"
Lower volume "Hey Cardo, volume down"
Mute audio "Hey Cardo, mute audio"
Unmute audio "Hey Cardo, unmute audio"
Call the default number (configurable) "Hey Cardo, speed dial"

15
Redial the last number "Hey Cardo, redial number"
Answer an incoming call "Answer"
Reject/Ignore an incoming call "Ignore"
Access Siri (when connected to an iOS device) "Hey Siri"
Access Google (when connected to an Android device) "Ok Google"
Check the battery status "Hey Cardo, battery status"
Initiate a Bluetooth®intercom call "Hey Cardo, call intercom"
4 RIDING WITH OTHERS
Your INSYDE features two distinct intercom communication modes: the traditional Bluetooth®
protocol and the Cardo's Dynamic Mesh Communications (DMC) technology.
DMC is the best way to communicate in a group. In DMC mode, you can instantly create or join
a dynamically fluid network of up to 15 riders to communicate in full conference mode. Unlike
Bluetooth®, DMC allows anyone in the group to roam freely, overtake each other or even leave the
group altogether, without affecting the ongoing conversations of the remaining fellow riders. You
can also use the DMC intercom to communicate privately with another rider.
Of course, you can still use Bluetooth®to connect to devices, such as your smartphone or GPS,
or to communicate with riders with headsets that don't include DMC technology. For details, see
Bluetooth®Intercom.
How Does DMC Work?
Anyone can start a new DMC group.
In DMC intercom mode, riders can join, leave, and rejoin existing DMC groups without affecting the
ongoing conversation among the other group members. If a group member goes out of range, the
remaining riders are automatically re-connected within split seconds to a closer group member,
bypassing the absent or remote rider. This way, all active riders remain connected to each other.
4.1 DMC INTERCOM
You can use the DMC intercom to speak with other riders in your DMC group (for more information
on creating DMC intercom groups, see Setting Up DMC intercom Groups).
Using the DMC intercom, all riders in a group speak hands-free. A rider in a group performs no
additional operation to speak to or hear other riders in the group.
Using the DMC intercom, you can also:
• Chat privately with another rider in your DMC group, see Chatting Privately.
• Bridge a non-DMC passenger or rider, see Adding a non-DMC Passenger.

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• Mute/unmute DMC intercom groups, see Muting/Unmuting DMC Intercom Groups.
• Delete DMC intercom groups, see Deleting DMC intercom Groups.
• Listen to music while in DMC intercom groups, see Background Audio Level and Audio Source
Priorities.
• Switch between DMC intercom and Bluetooth®intercom, see Switching between Intercom
modes.
4.1.1 SETTING UP DMC INTERCOM GROUPS
You can manage DMC intercom groups to suit your riding requirements, this includes creating
groups, joining groups, leaving and rejoining groups or changing your active group.
DMC intercom groups are created and deleted by a group creator. Each group can have up to 15
riders: one group creator/admin and a maximum of 14 group member.
When creating a group, all members should be within 3 meters (10 feet) of the creator. The group
continues functioning even if the creator is no longer available.
If a rider's connection is lost, the rider remains part of the group and reconnects automatically
once in range.
4.1.1.1 Creating DMC intercom groups
When creating a DMC group, you must coordinate with the other riders who will be the group
creator.
To create a DMC group:
1. Confirm all group units are in DMC intercom mode (LED flashes green slowly).
If your INSYDE is not in DMC intercom mode, tap and .
x1
2. The group creator and all group members: press for 5" .
5”
→ The LED flashes green quickly.
3. Only the group creator: tap .
x1
→ The LED flashes red and green quickly.

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4. Other members must join the group within 2 minutes.
5. After each member joins successfully, the LEDs of the joined unit and of the creator's unit
flash purple.
After grouping is completed, the DMC intercom conference starts automatically.
4.1.1.2 Joining DMC intercom groups
You can join or rejoin a DMC intercom group created by another rider.
If your DMC group connection is lost, you remain part of the group. Once in range of any other
group member, you automatically reconnect.
If your DMC group splits with some group members remaining in range of each other but not in
range of all group members, you can continue speaking with the members still in range. Once in
range of any other group member, you automatically reconnect.
If you join a new DMC group, you automatically leave your existing DMC group.
To join an existing DMC group:
1. Confirm both your INSYDE and the creator's unit are in DMC intercom mode (LED flashes
green slowly): if your INSYDE is not in DMC intercom mode, tap and .
x1
2. Both you and the group creator: press for 5 seconds.
5”
→ The LED flashes green quickly.
3. Only the group creator: tap .
x1
→ The LED flashes red and green quickly.
The color of the flashing LED indicates whether you have been added to the group:
• Purple: successfully joined the group.
• Yellow: can't join the group because it has reached the maximum number of riders.
• Red: failed to join.

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4.1.1.3 Deleting DMC intercom groups:
If you delete a DMC intercom group, you must rejoin it if you want to connect to it again in
the future.
To delete a DMC group:
1. Confirm your INSYDE is in DMC intercom mode (LED flashes green slowly): if your INSYDE is
not in DMC intercom mode, tap and .
x1
2. Press for 5".
5”
3. Press for 2".
x2
4.1.2 SETTING UP DMC INTERCOM GROUPS
4.1.2.1 Joining DMC intercom groups
You can use the DMC bridging feature to add a non-DMC rider or passenger to the intercom group.
To bridge a non-DMC passenger/rider:
1. Verify that the passenger/rider is paired via Bluetooth
®
(see Setting Up Non-DMC Intercom
Groups).
2. On your unit, press .
x1
To disconnect the bridge:
• Press .

19
4.1.2.2 Chatting privately
You can chat privately with a specific member of your DMC group.
This option is also available through the Cardo Connect app.
To chat privately:
1. In the Cardo Connect app, select the rider you want to speak with in private or pair with
the rider's device on Bluetooth®channel 2. (For details on pairing, see Pairing Your Unit to
Bluetooth®Devices).
2. To start or stop a private chat, tap twice .
x2
4.1.2.3 Muting/unmuting DMC intercom groups
Muting the DMC intercom mutes your microphone and speaker. Unmuting the DMC intercom re-
stores sound to your microphone and speaker.
To mute/unmute the DMC group:
1. Confirm your INSYDE is in DMC intercom mode (LED flashes green slowly).
If your INSYDE is not in DMC mode, tap and .
x1
2. On your unit, press for 2".
2”
4.1.2.4 Background audio level and audio source priorities
The INSYDE can use parallel audio streaming to stream audio from two connected sources si-
multaneously, so that you can listen to your music or the FM radio while holding a DMC intercom
conversation. INSYDE automatically manages your music and FM radio volume while using DMC
intercom. INSYDE also automatically manages DMC intercom volume with mobile phone calls
and GPS. For more information on background audio level and audio source priorities, see Using
Parallel Audio Streaming.

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4.2 BLUETOOTH®INTERCOM
To connect your unit to another unit with a Bluetooth®intercom, such as a Cardo Bluetooth®unit
or other Bluetooth®enabled devices, you must first pair their channels. Once paired, the units
automatically recognize each other whenever they are in range (line of sight up to 1.3 km subject
to terrain).
Pairing a channel replaces any existing paired unit on that channel with the new unit.
The Intercom range with other models is limited to the distance of the unit with the
shorter range. For details on how to pair and use your INSYDE with other Cardo
units, go to Setting Up Non-DMC Intercom Groups.
4.2.1 SETTING UP NON-DMC INTERCOM GROUPS
DMC is always the best way to connect a group of riders. If you happen to ride with a group of
riders that do not have DMC devices (such as Bluetooth®communicators by Cardo or by other
brands), you can switch your unit to Bluetooth®mode and create or join a non-DMC group. The
participating riders are connected in a chain with a maximum total of four riders.
To set up a Cardo non-DMC group:
1. Confirm your unit is in Standby Bluetooth®intercom mode (LED flashes blue slowly).
If your unit is not in Bluetooth®intercom mode, tap and .
x1
For more information, see Switching between Intercom modes.
2. To initiate 2-way pairing:
• On your unit, press for 5"
5”
to enter pairing mode with the device of
another user.
Bluetooth®intercom pairing needs to be initiated on the other device.
• The unit confirms that pairing has succeeded.
Rider 1 You
→ The following announcement is heard: Rider A pairing.