Aidcall Touchsafe Pro User manual

Doc No. FM5600 issue E Page 1
Touchsafe
®Pro
Wireless Nursecall System
_________________________________________________________________________________________________
Paging System
Installation Guide
Aidcall operates a policy of continual product improvement and
reserves the right to modify the specification of its products.
If any variation to the details in this document are suspected please
contact Aidcall’s Technical Support.
Aidcall, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
T: [phone] www.aidcall.co.uk
________________________________________________________________

Doc No. FM5600 issue E Page 2
CONTENTS
Section
Topic
Page
1
Product Overview
2
2
Important Safety Instructions
3
3
Regulatory Information
4
4
Maintenance & Care
4
5
System Features
5
6
Fixing Heights & Distances
6
7
Site Wiring Requirements
7
8
Radio Part Deployment
9
9
PSU Installation
10
10
Interface Installation
11
11
Master & Slave Base Installation
13
12
Multi-Hop Wireless Slave Installation
14
13
Repeater Installation
15
14
Exit Beacon Installation
16
15
Charger Installation
17
16
Logon Terminal Installation
17
17
Programming
18
18
Pager Testing
25
19
Touchsafe Pro Panel Setup
26
20
Battery Replacement
28
21
Specification
29
22
Aidcall/Bluebell Part Number Cross Reference Table
33
CONTEN
TS
1. PRODUCT OVERVIEW
The Paging system consists of an Interface unit and a Master Base plus up to 7 Slave Bases connected on an
RS485 data bus. Wireless Repeaters and Wireless Slaves can be added around each Master or Slave Base to
further increase the area of coverage. A maximum of 999 Pagers can be used per system.
The Interface unit requires connection to a battery-backed 12V DC power supply and the RS232 Pager Port
on a Touchsafe Pro Nursecall Panel. The Master Base and all additional Slave Bases are connected from the
Interface unit on an RS485 data and power bus cable –maximum cable length for data is 600 metres,
power cable runs should not exceed 100 metres.
A maximum of 7 Repeaters can be deployed per base to increase radio coverage - Note Repeaters only need
connection to a mains supply and they include their own standby battery. Standard Repeaters must be within
radio range of a Base, Multi-Hop Wireless Slaves are available to repeat off a Repeater. The total number and
positioning of Bases, Wireless Slaves and Repeaters will be determined by an RF site survey prior to
commencing the installation.
Staff will be alerted to a call no matter where they are via their portable Pagers. The system can be setup so
all calls are reported to all Pagers at all times, or day/night groups can be set so different Pagers can be
alerted depending on the time of day. The different types of call reported to the Pagers can be set and
Pagers can be configured into zones so calls are only notified to the staff responsible for specific areas.
Pagers can also be used as a Nurse Present Buddy to register individual staff activity on the Nursecall
system. Pager ID’s can be set to match the personal Staff ID numbers via the Logon Terminal.
Refer to the Pager User Guide (Aidcall Doc No. FM5605) for details on how the Pager operates

Doc No. FM5600 issue E Page 3
2. IMPORTANT SAFETY INSTRUCTIONS
Read and understand these instructions before use. Keep these instructions for future reference.
Take care when working on step ladders during installation or service.
Isolate the mains supply before removing the PSU cover.
Do not disassemble any part of the system or attempt to repair it yourself.
No user serviceable parts inside. Refer all servicing to qualified service personnel.
PSU’s should only be connected to a 220-240VAC 50/60Hz mains supply. If you are unsure of the type
of power supply consult your local power company.
Danger of explosion if rechargeable batteries are incorrectly replaced. Use only manufacturer
approved batteries as identified in section 20 of this manual.
Only use manufacturer approved cable during installation. See section 7 of this manual for details of
cable type, recommended colour code and cable length restrictions.
This product should be located at least 2 metres away from any other electronic equipment.
Failure to provide this separation may result in reduced radio range.
This product has polarized antennas –to achieve optimum performance it is important all radio parts
are installed in the vertical plane.
Do not locate this product above a radiator or other heat source.
Do not expose to direct sunlight.
Do not submerge in water and do not use in damp or humid conditions.
Do not drop or expose to high vibration or shock.
Do not expose this product to dripping or splashing water.
Liquids can cause a failure and/or a fire hazard.
Clean with a damp cloth and a non-abrasive cleaning product. Polish with a dry duster. DO NOT use a
wet cloth.
Avoid using harsh, abrasive or corrosive cleaning agents or detergents (e.g. scouring powders,
bleaches, polishes, etc.) when cleaning this product.
At the end of its life this product should be disposed of and recycled in accordance with the
environmental regulations. See the Regulatory Information in section 3 below.

Doc No. FM5600 issue E Page 4
3. REGULATORY INFORMATION
We declare this product complies with the relevant UK legislation on condition that it is used in the
manner intended, and in accordance with the current installation standards and/or the
manufacturer's recommendations.
A copy of the full UKCA Declaration of Conformity is available on request.
We declare this product complies with the relevant European legislation on condition that it is used in
the manner intended, and in accordance with the current installation standards and/or the
manufacturer's recommendations.
A copy of the full CE Declaration of Conformity is available on request.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in
place to recycle products using the best available recovery and recycling techniques to minimise
impact on the environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.
NTENTS
4. MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an
annual maintenance contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in wireless Nursecall systems.
A preventative maintenance visit (PMV) is also available from Aidcall, this covers the replacement of all
non-rechargeable batteries, a full system test, software updates (if applicable) and a Service Certificate.
For more information on Maintenance Contract Packages and PMV’s please contact our customer services
team on 01670 357431 or visit our website; www.aidcall.co.uk/healthcare/support/maintenance
MONTHLY MAINTENANCE
The Interface, Master/Slave Bases, Wireless Slaves and Repeaters do not require any regular maintenance,
if a unit shows signs of external damage it should be replaced immediately by a Service Engineer.
Products needing repair can be returned via the website; www.aidcall.co.uk/healthcare/support/repair
ANNUAL MAINTENANCE
The rechargeable batteries in the PSU and Repeaters should be tested every year by a Service Engineer and
replaced every 5 years. Alkaline batteries in Door Exit Beacons should be replaced every 3 years. See
section 20 for details of battery types. Pagers must be returned to Aidcall for battery replacement.

Doc No. FM5600 issue E Page 5
5. SYSTEM FEATURES
The paging system Interface, Master Base, Slave Base, Wireless Slave and Repeaters are all housed in the
same type of ABS enclosure. Always check the Model No. label on the rear of the unit to be sure of which
product you are looking at.
LED INDICATORS
The GREEN LED should be permanently illuminated when the external 12V supply is connected.
The GREEN/YELLOW LED should flash every 2 seconds –on an Interface this indicates RS485 polling, on all
other units it indicates radio communications are healthy.
The BLUE LED should be normally on and flash off when data is received by the Paging Interface from the
Nursecall system.
Lid Fixing Screw
Green/Yellow LED
2 Sec Sync Indicator
Blue LED
RS232 Data Received (Interface Only)
Green LED
Power Supply Healthy
Surface Mount ABS Enclosure
160 x 85 x 29mm (HxWxD)
Lower Face
12V PSU Input
RS485 Bus Cable Entry
RS232 Port
Aidcall Ref.
Product
ZNC570
Interface
ZNC571
Master Base
ZNC572
Slave Base
ZNC573
Repeater & PSU
ZNC574
Multi-Hop Wireless Slave & PSU

Doc No. FM5600 issue E Page 6
6. FIXING HEIGHTS & DISTANCES
All paging products must be sited in a dry secure area; they are NOT suitable for outdoor locations.
The interface will normally be within 2 metres cable run of a Touchsafe Pro Display Panel.
All radio parts should be positioned as high as possible but a minimum of 300mm from the ceiling and at
least 2 metres away from any other electronic equipment.
All radio parts have internal vertically polarized antennas –to achieve maximum radio range it is important
that all radio parts are mounted vertically i.e. in portrait orientation. This means the cables can exit
upwards or downwards depending on location of the mains socket and for ease of fixing/hiding cables.
IMPORTANT: AVOID LOCATING PAGING PRODUCTS…
WITHIN 2 METRES OF
OTHER ELECTRONIC
EQUIPMENT
DIRECTLY ABOVE A
HEATER
IN DIRECT SUNLIGHT
NEAR TO SPLASHING
WATER
RADIO RANGE
Construction materials such as foil backed plasterboard, reinforced concrete or stone walls will reduce
range. Environmental conditions such as high levels of transmission at nearby frequencies or emissions
from other electrical equipment may further reduce range. Clear line-of-sight will give maximum radio
coverage of 200 metres radius from the Master, Slave Base, Wireless Slave or Repeater.
Fit all
Radio
Parts
this
way up
(i.e. portrait)
UP
UP
UP

Doc No. FM5600 issue E Page 7
7. SITE WIRING REQUIREMENTS
The Paging Interface is connected to the RS232 Pager Port on any Touchsafe Pro Nursecall panel.
Master and Slave Bases are wired from the Interface on a common RS485 Bus cable.
Additional Wireless Repeaters can be installed to further increase the radio range of each base cell.
Wireless Slaves can be used to make up to 5 hops from a Repeater.
The Interface, Master and Slave Bases all require a power connection from the 12V battery backed PSU.
Repeaters and Wireless Slaves require a local un-switched 13A mains socket only i.e. no data connection is
required.
•1 PSU, 1 Interface and 1 Master Base is required as a minimum per site
•Up to 7 Slave Bases can be hardwired on an RS485 bus to provide extended radio coverage
•Up to 117 wireless Repeaters can be installed to further increase radio coverage
•Wireless Slaves link to a Repeater with a lower ID –the maximum number depends on arranging
same ID’s with non-overlapping coverage
•The Interface must be within 2 metres of a Touchsafe Pro Nursecall Panel
•The total length of the RS485 bus wiring should not exceed 600 metres (tested to 300m)
•The length of any one 12V DC power supply wiring leg should not exceed 100 metres
•Additional PSU’s will be required on large installations with multiple Slave Bases
RS485 BUS CABLE SPEC
The interface/master/slave RS485 bus should be wired using LSF (Low Smoke and Fume) 2 Pair 22AWG
individually screened pairs of data cable (Belden Type 8723 or equivalent).
This cable is available from Aidcall in 100m reels; Part No. YW1715.
Pair No.
Colour
Terminal
1 (Power)
Red
+
Black
-
2 (Data)
Green
A
White
B
Drain Wire
Note Ref. Drain Wire…
The drain wire is NOT connected.
Do not cut-off, sufficient length
should be left during installation for
possible future use. Ensure the
un-used drain wire is well insulated.

Doc No. FM5600 issue E Page 8
7. SITE WIRING REQUIREMENTS
RS485 BUS
It is important that the RS485 data bus wiring network is connected in one continuous “daisy-chain” from
the Interface through the Master and all Slave Bases installed on the scheme…
Note: the first and the last units (this could be any type depending on site layout) connected on the RS485
bus must have an end of line (EOL) Jumper fitted –see section 10 for details.
IMPORTANT: the RS485 data bus must not be split into multiple legs from a mid-point in the wiring and
small groups of devices should not be spurred off at any point in the network...
POWER BUS
On large installations with multiple Slave Bases and/or a bus cable length exceeding 100 metres it will be
necessary to fit additional PSU’s at remote points in the building…
If the voltage on a Slave Base gets down to 8V DC then an additional PSU will be required for any units
connected beyond this point. Do not common the 12V line between multiple PSU’s.
Nursecall
Panel
Master
Base
✓

Last Slave
Base
RS485 devices are wired in a daisy-chain formation
(Max cable length: 600 metres for data)

INCORRECT –do not spur
off or split the network into
multiple legs
PSU
Slave
Base
Interface
Slave
Base
Nursecall
Panel
Master
Base
PSU
Slave
Base
Interface
Slave
Base
Slave
Base
Slave
Base
PSU
1
PSU
2
Nursecall
Panel
Master
Base
Slave
Base
Interface
Slave
Base
Slave
Base
Slave
Base
12V
10V
8V
12V
12V
10V

Doc No. FM5600 issue E Page 9
Master
ID:1
Slave
ID:2
Slave
ID:3
Slave
ID:4
Slave
ID:5
Slave
ID:6
Slave
ID:7
8. RADIO PART DEPLOYMENT
There is a total of 8 time slot ID’s on the Paging system. The Master Base is always 01; the remaining 7 can
be a mix of Slave Bases or Repeaters. If more than 8 ID’s are required, then any duplicate ID’s must not be
in overlapping coverage.
Repeaters must be within range of a Master or Slave Base, Repeaters CANNOT repeat off each other.
FIG 1
FIG 3
FIG 2
Master
ID:1
Repeater
ID:4
Slave
ID:2
Slave
ID:3
Repeater
ID:5
Repeater
ID:6
Repeater
ID:7
Repeater
ID:8
Slave
ID:4
Master
ID:1
Repeater
ID:4
Slave
ID:2
Slave
ID:3
Repeater
ID:5
Repeater
ID:6
Repeater
ID:7
Repeater
ID:8
Repeater
ID:7
Repeater
ID:4
The top right hand Repeater ID:7 could NOT be ID:1 as
ONLY the Master is ID:1, also it could not be ID:5 or
ID:2 or ID:4 as this would be in an overlapping
coverage area with the same ID’s.
Fig3 below shows 10 Radio Parts with duplicate ID’s on
Repeater ID’s 4 & 7 –this is acceptable because the
Repeaters are not in an overlapping range.
The left-hand Repeater ID:4 could NOT be ID:1 as ONLY
the Master is ID:1, also it could NOT be ID:3 as this
would be in an overlapping coverage area with the
Slave ID:3.
Fig1 & Fig2 below both show sequentially numbered
Radio Parts without the need to duplicate ID’s.

Doc No. FM5600 issue E Page 10
9. PSU INSTALLATION
The battery backed PSU (Aidcall Part No. E40061) requires connection to the mains supply; it provides 12V
DC for the Interface, Master and Slave Bases.
INSTALLATION
Undo the single lid fixing screw and open the lid.
Note: if the lid is removed ensure the Safety Earth is re-connected.
Position the PSU within 2 metres of an un-switched 13A mains socket.
Fix the power supply unit to the wall using the 3 holes “A” as shown below.
Connect the mains lead provided to the power supply unit mains terminals
using the colour code in the table alongside.
Note: the plug is fitted with a 240V AC 5A BS1362 fuse.
PSU FIXING
The PSU should only be opened during installation and service –the lid must be screwed
shut at all other times to prevent the risk of electric shock.
Never leave a live PSU unattended with the lid open.
Wall Mounted Enclosure
200 x 230 x 80mm (HxWxD)
12V 1.2Ah Rechargeable Battery
2m Mains Lead & 13A UK Plug
Green Power LED
Red Fault LED
12V/1A Boxed PSU
Hinged Lid (1 Screw Fixing)
Mains Connection
Colour
Terminal
Brown
L
Blue
N
Green/Yellow
E
160mm
65mm
145mm
A
A
A
12V/1A Boxed PSU
E
N
L
O/P
+ -
PSU LED INDICATORS
The GREEN POWER LED should be
permanently illuminated when the
Mains supply is healthy.
The RED FAULT LED will illuminate
if the 12V output or battery fuse
has blown.
95mm
Battery Backed
12V/1A Boxed PSU

Doc No. FM5600 issue E Page 11

10. INTERFACE INSTALLATION
The Interface requires power from the 12V/1A battery backed PSU and RS232 data from the Pager Port on
any Touchsafe Pro Nursecall panel.
The Interface unit is normally located in close proximity to the Nursecall panel and is connected using the 2
metre Patch Lead provided. Note: this cable can be extended up to 20 metres maximum if necessary.
The Interface converts RS232 data from the panel to RS485 for connection to the Master and Slave Bases.
Note: the maximum length for the RS485 bus cable is 600 metres.
INTERFACE FIXING
Undo the single screw fixing in the centre and remove the Interface lid.
Choose a location to fix the Interface within 2 metres cable run of a Nursecall panel.
Fix the Interface to the wall using the screws provided through the 2 fixing holes “A” shown below.
PATCH LEAD
Cut an RJ45 plug off one end of the 2 metre Patch Lead (Aidcall Part No. W00402).
Strip-back the cable and identify the green, orange and white/blue wires.
30mm
60mm
A
A
Undo Fixing
Screw and
Remove Lid
Cut plug off one end
W00402 - 2m Patch Lead
Strip-back 3 wires
as shown here
RS232 from Panel
RS485 & Power

Doc No. FM5600 issue E Page 12
10. INTERFACE INSTALLATION
CONNECTION DETAILS
Loop the Patch Lead through the ferrite sleeve provided and connect the 3 wires to the Pager terminal in
the Touchsafe Pro Nursecall panel using the colour code shown below.
Plug the Patch Lead into the RJ45 socket on the bottom of the Interface.
Connect the Battery Backed 12V PSU output to the Interface +/- supply terminals.
Connect the 2 pair power and RS485 data bus cable for the Master and Slave Bases to the interface using
the colour code shown in the table above.
JUMPER SETTINGS
Check the Jumpers are set
on the PCB inside as shown…
IMPORTANT
Loop the Patch Lead once through the Ferrite
Sleeve provided with the Nursecall Panel
Nursecall
Panel
Pager
Output
Interface
Battery Backed
12V/1A PSU
2m Patch Lead

240VAC
Mains
Supply
2 Pair Bus to
Master/Slave
Bases
Battery Back-up
Jumper not fitted
Pager Output Terminals
TX
Green
RX
Orange
0V
White/Blue
Plug Patch Lead
into Interface
Remove both Data Jumpers
and park on RHS pins as
shown here
RS485 End of Line
(EOL) Jumper only
fitted on the first
and last units on the
RS485 Bus Cable.
Power
Red
+
Black
-
Data
Green
A
White
B

Doc No. FM5600 issue E Page 13
11. MASTER & SLAVE BASE INSTALLATION
The Master Base is connected on a 2 pair bus from the Interface. Depending on the size of the site, up to 7
Slave Bases can also be connected on the same bus to achieve extended radio coverage.
The maximum cable length for the power supply pair is 100 metres, for greater distances an additional PSU
will be required at a remote point in the building. The maximum cable length for the RS485 bus is 600
metres –this must be one continuous “daisy-chain” connection.
MASTER/SLAVE FIXING
Undo the single screw fixing in the centre and remove the lid.
Choose the best position as close as possible to the location recommended by the RF site survey.
Fix the unit to the wall using the screws provided through the 2 fixing holes “A” shown below.
IMPORTANT: to ensure maximum radio coverage always fix the Master/Slave Bases vertically with the
connectors at the bottom as shown below;
CONNECTION DETAILS
The Master and Slave Bases should be wired using LSF 2 Pair 22AWG individually screened data cable.
Use Belden Type 8723 or equivalent, available from Aidcall; Part No. YW1715 (100m reel).
Panel
Pager
Output
Interface
Battery
Backed
12V PSU
Master Base
Max 7
Slave
Bases
2 Pair
Bus
Cable
1st Slave Base
30mm
60mm
A
A
Undo Fixing
Screw and
Remove Lid
Power
Red
+
Black
-
Data
Green
A
White
B
UP
FIX THE
MASTER/SLAVES
VERTICALLY AS
SHOWN HERE.
FAILURE TO
INSTALL IN THIS
ORIENTATION
MAY RESULT IN
REDUCED
RADIO RANGE.

Doc No. FM5600 issue E Page 14
11. MASTER & SLAVE BASE INSTALLATION
VOLTAGE DROP
On installations with multiple Slave Bases connected on a single pair power cable from a central PSU it is
important to check the supply voltage is no less than 8V DC at the furthest point. Voltage drop is a result of
the cable resistance, the longer the cable and the greater the number of Slave Bases connected will
increase the voltage drop. If the voltage drop becomes too great then an additional PSU must be fitted at a
remote point in the wiring network. Note: the 0V connection must be common to all PSU’s.
END OF LINE RESISTORS
The first and last unit connected on the RS485 bus must have the End of Line (EOL) Jumper fitted.
Fit the Jumper on the 2 pins on the first and last unit, leave Jumper fitted on one pin on all others.
12. MULTI-HOP WIRELESS SLAVE INSTALLATION
The Multi-Hop Wireless Slave (Aidcall Part No: ZNC574) is a transceiver which is controlled from the Master
Base but links via a Repeater to extend the coverage area of the Paging system. The Wireless Slave can then
link to up to 4 other Wireless Slaves in a daisy-chain format to make multiple hops (max 5).
Note: the Multi-Hop Wireless Slave does not support acknowledgement of messages from group calls.
A Wireless Slave needs to be set to an ID which is HIGHER than any Repeater or other Wireless Slave it
requires to link back to the MASTER. Try to avoid ID’s 2, 3 and 4 which are normally reserved for Wired
Slaves. The same rules of no overlapping coverage of identical ID’s still apply. Programming of the ID’s is as
per the normal Repeater using the Master Base Programmer.
Wireless Slaves are supplied with a plug-top PSU & standby battery the same as standard Repeaters, these
will require an un-switched 13A mains socket outlet at high level in the positions required.
Panel Pager
Output
Battery
Backed PSU
Interface
Last Slave Base
(Max 7)
◼
◼Fit EOL
Jumper
◼
Master Base
Slave Base
RS485
Bus Cable
Master
ID:1
Repeater
ID:2
Wireless
Slave
ID:5
Wireless
Slave
ID:6
Wireless
Slave
ID:7
Wireless
Slave
ID:8
Wireless
Slave
ID:9
Fit both Data Jumpers on
all Master and Slave Bases
◼Fit EOL
Jumper
Fit EOL Jumpers on first and last units
on the RS485 Bus Cable only
No Battery
Back-up
Jumper Fitted

Doc No. FM5600 issue E Page 15
13. REPEATER INSTALLATION
Repeaters are used to increase the radio coverage of the Master or Slave Bases. Repeaters operate
wirelessly and only require connection to a local 240V AC mains supply via the plug-top PSU module
provided. Repeaters also include an integral rechargeable battery which will give approx. 4 hours operation
in the event of a mains supply failure.
Repeaters cannot repeat off each other, a Repeater must be within range of a Master or Slave Base. Up to 7
Repeaters with non-overlapping coverage can be deployed per Master/Slave Base; Repeaters can have
duplicate ID’s as long as they don’t overlap in each other’s coverage area. The Repeater ID must be HIGHER
than any WIRED Slave it is required to link to. As shown above, the Repeater ID must also be LOWER than
any WIRELSSS Slave using the Repeater to link back to the Master. The total number and positioning of
Repeaters will be determined by an RF survey prior to commencing the installation.
REPEATER FIXING
Undo the single screw fixing in the centre and remove the Repeater lid.
Choose a location to fix the Repeater within 1.8 metres cable run of an un-switched mains socket.
Fix the Repeater to the wall using the screws provided through the 2 fixing holes “A” shown below.
IMPORTANT: to ensure maximum radio coverage always fix the Repeater units vertically with the
connectors at the bottom as shown below;
REPEATER CONNECTION
Repeaters are simply plugged-into the mains supply using the plug-top 12V 500mA PSU module provided.
Repeater
Plug-top
PSU
Plug PSU into
Repeater
1.8m PSU Lead
Un-switched
13A Mains Socket
Lower Face
30mm
Fit Battery Back-up
Jumper
Fit both
Data Jumpers
60mm
A
A
Undo Fixing
Screw and
Remove Lid
UP
FIX THE
REPEATERS
VERTICALLY AS
SHOWN HERE.
FAILURE TO
INSTALL IN THIS
ORIENTATION
MAY RESULT IN
REDUCED
RADIO RANGE.

Doc No. FM5600 issue E Page 16
14. EXIT BEACON INSTALLATION
Exit Beacons are used to prevent the accidental removal of Pagers from site. When a Pager passes an Exit
Beacon it will alert the user, if the Pager leaves site it will start to bleep and the only way to stop it is by
returning it to the charger.
Exit Beacons are battery powered and operate wirelessly –typical battery life 3 years.
A maximum of 150 Exit Beacons can be installed per site; the total number and positioning will be
determined by an RF survey prior to commencing the installation.
EXIT BEACON FIXING
Undo the 4 screws on the rear face, remove the lid and connect the batteries, then refit the rear cover.
Fix the Exit Beacon to the wall using 4 screws through the fixing holes “A” shown below.
IMPORTANT: to ensure maximum radio coverage always fix the Exit Beacons vertically as shown below;
BATTERY REPLACEMENT
To replace the batteries, first unscrew the Exit Beacon from the wall then remove the lid by undoing the 4
screws on the rear face. Replacement batteries: 2 x Duracell Procell MN1300 LR20 1.5V Alkaline.
60mm
134mm
A
A
A
A
Lid Fixing
Screws on Rear
Surface Mount
ABS Enclosure
145 x 80 x 58mm
(HxWxD)
FIX THE EXIT
BEACONS
VERTICALLY AS
SHOWN HERE.
FAILURE TO
INSTALL IN THIS
ORIENTATION
MAY RESULT IN
REDUCED
RADIO RANGE.
UP

Doc No. FM5600 issue E Page 17
15. CHARGER INSTALLATION
The single or 5 way charger must be situated within radio range of the Paging system.
Each charger is provided with a plug-top power supply which is simply plugged-into a mains supply.
An optional 45owall mounting bracket is available for the 5 way charger.
16. LOGON TERMINAL INSTALLATION
The Logon Terminal allows the “Pager ID” to be temporarily changed to a unique “Staff ID” for Nurse
Present operation. This means a small number of Pagers can be used by different members of staff on
rotating shift patterns rather than all staff having their own personal Pager. Nurse Present activity is then
recorded on the Nursecall system. Refer to the Pager user guide (Doc No. FM5605) for more information.
The Logon Terminal is provided with a plug-top power supply which is simply plugged-into a mains supply.
The Logon Terminal can be free-standing or wall mounted using the 45obracket supplied.
Please note when a Pager has a temporary Staff ID set via the Logon Terminal it will reset
back to its original ID when Pager is placed in the Charger.
Optional Wall Bracket for 5 Way Charger
Part No. W07516
Single Charger
Part No. ZNC581
5 Way Charger
Part No. ZNC582
Logon Terminal
Part No. ZNC583
45oWall Bracket

Doc No. FM5600 issue E Page 18
17. PROGRAMMING
The paging system is programmed using a Laptop PC running the Master Base Programming software.
This software is available as a free download from https://www.aidcall.co.uk/on-demand/
Connect the Laptop via a USB-Serial converter to the Master Base using the programming lead (Aidcall Part
No. ZNC577).
COMM PORT SETUP
The Programmer communicates serially with the Master Base; the correct Serial Port needs to be set in the
programmer.
To determine the correct COM Port; plug the USB-Serial converter into a USB port then from the Windows
Start button select Control Panel>System>Device Manager then click-on “Ports (COM & LPT)”...
Make a note the COM Port number (in this case COM3).
The example above is for Window 7, XP and Vista are similar.
USB-Serial
Converter
Laptop with
Programmer
Software
Programming Lead
Master
Base
Select
Device
Manager
Click-on Ports
(COM & LPT)
to Expand
USB-Serial
Port (COM3)
Shown

Doc No. FM5600 issue E Page 19
17. PROGRAMMING
Run the Master Base programmer software and select the correct COM Port from the pull-down list…
2. After selecting the COM Port click-on the “Open Port” button
3. This box should show “CONNECTED”
4. Now click-on the “Over Air Programming” tab at the top of the screen.
IMPORTANT NOTES ON PAGER ID’s
Please observe the rules below when setting-up Pager ID’s;
•Up to 6 different Pager ID’s can be used per site
•Use 3 digit ID’s in the range 101 to 999 whenever possible
•ID’s should NOT have leading 0’s i.e. 001 to 099
•ID’s 000 and 100 must not be used
•It is possible to use letters A-Z for the first and second characters only
•ID’s A00, B00 to Z00 must not be used
The Touchsafe Pro uses the last 2 digits of the Pager ID as the unique Staff ID for the Nurse Present
feature. The Staff ID must be in the range 01 to 99 (00 is not a valid ID).
If a letter is used for the first character only e.g. G01 then the Pager will send 01 as the Staff ID.
If letters are used for the first and second characters e.g. GD1 then the Pager will not send a Staff ID, thus
indicating the staff member has not logged-on to the Pager with their own ID. This should not cause an
issue if the system is being operated correctly and the staff log-on to their Pagers for every shift.
Please note the current Staff ID will be displayed on the Pager and will be updated every time a different
member of staff logs-on or when the Pager is returned to the Charger.
1. Select
Com Port
Here
Over Air
Programming
Tab

Doc No. FM5600 issue E Page 20
17. PROGRAMMING
OVER AIR PROGRAMMING TAB
If the Pager volume is set as high from the Bleep drop-down list it can be set to low from the Pager menu,
however it will return to high if the Pager is turned off and on again.
1. Select ID of
Pager to be
programmed
(shown on LCD)
2. If you don’t
require a new
ID ensure this
box is the same
number
3. Set Pager group
ID codes (G1-G5)
the same as setup
in the Touchsafe
Pro Panel
9. When all
parameters are
set press
PROGRAM to
configure a
Pager
6. IR EVENT
Use drop-
down list to
select Nurse
Present IR
function
4. OOR TIME
Use drop-down
list to select 2
minutes delay
before bleeper
and “PLACE IN
RACK” display
when Pager is Out
Of Range (OOR)
5. BLEEP
Use drop-
down list to
select
sounder and
vibrate
options
10. Check the
“Acknowledge
Reply” area fills
with data when
programmed
7. RED BUTTON
Set as “Y” only if
Pager Red
Button is being
used for
Emergency calls
To use the day/night bleeper/vibrate feature it is necessary
to program the Pager with a Vib Only option and switch
Vibrator to N in the menu options. The Log-on is then e.g.
123# day (bleep) and 123* night (vibrate).
8. CANCEL
Set as “Y” only if
Pager Red
Button is being
used for
Emergency calls