Aidcall Touchsafe Pro IP-DECT 400 Single-Cell User manual

DocNo.FM5640issue3Page1
Touchsafe ® Pro
WirelessNursecallSystem
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IP‐DECTTelephoneSystem
InstallationGuide
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Aidcalloperatesapolicyofcontinualproductimprovementand
reservestherighttomodifythespecificationofitsproducts.
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Ifanyvariationtothedetailsinthisdocumentaresuspectedplease
contactAidcall’sTechnicalSupport.
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Aidcall,abusinessunitofLegrandElectricLtd
CowleyRoad,BlythRiversideBusinessPark,Blyth,Northumberland,NE245TF.
T:+44(0)1670357431www.aidcall.co.uk
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DocNo.FM5640issue3Page2
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CONTENTS
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SectionTopicPage
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1ProductOverview3
2ImportantSafetyInstructions4
3RegulatoryInformation5
4Maintenance&Care5
5DECTOverview 6
6RelatedDocumentation7
7SiteWiringRequirements8
87722DECTHandset&Charger10
9MultiCharger&PSU11
10IP‐DECTServer400&IP‐DECTBaseStation12
11IP‐DECTServer650014
12DECTRepeater15
13DECTRepeaterBatteryBackedPSU16
14Integrator&PSU18
15IP‐DECT400Single‐CellSystemInstallation21
16IP‐DECT400Multi‐CellSystemInstallation27
17IP‐DECT6500SystemInstallation31
18MatrixEternityPEIP‐PBX35
19Specification:7722DECTHandset&Charger36
20Specification: MultiCharger&PSU 37
21Specification:IP‐DECTServer40038
22Specification:IP‐DECTServer650039
23Specification:IP‐DECTBaseStation40
24Specification:Multi‐CellRepeaters41
25Specification:Integrator&PSU42
26Specification:PoEInjector&5PortEthernetSwitch43
27Specification:16&24PortEthernetSwitches44
28Specification: RepeaterBatteryBacked PSU 45
29Specification:UninterruptiblePowerSupply46
30Specification:MatrixEternityPEIP‐PBX47
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DocNo.FM5640issue3Page3
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1. PRODUCTOVERVIEW
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TheDigitallyEnhancedCordlessTelephone(DECT)systemallows2‐wayvoicecommunicationsamongst
staff,bothinternallyandexternallyifrequired.Inaddition,activecallinformationfromtheTouchsafePro
Nursecallsystemcanbesentoutastextalertstoindividualsorgroupsofstaffasrequired.
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Thesize/complexityofthebuildingand/orthenumberofDECThandsetsrequiredwilldeterminewhich
oneof3possibleDECTsystemsisinstalled;
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1. IP‐DECT400Single‐Cellsystemforsmallinstallations
2. IP‐DECT400Multi‐Cellsystemformostaverage‐sizedinstallations
3. IP‐DECT6500systemforlargeorcomplexinstallations
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AllDECTsystemsusethesamehandsets,it’stheServertypeandnumberofBaseStations/Repeatersthat
areneededtoachievesitecoverageandhowtheyareconfiguredwhichdiffers.ThetypeofDECTsystem
andpositioningofBaseStations/Repeaterswillbedeterminedbyasitesurveypriortocommencingthe
installation.
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AllBaseStationsarestar‐wiredfromacentralPoEDataSwitchonCat5ecable(maxlength100metres).
Repeatersoperatewirelesslybutrequireconnectiontoabatterybacked12VDCpowersupply.Intheevent
ofamainspowerfailureaUPS(UninterruptablePowerSupply)willmaintainoperationoftheDECTsystem.
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AnoptionalIntegratoralarmmessaginginterfacecanbeinstalledtoconverttheNursecallPanel’spager
outputintotextmessageswhicharetransmittedanddisplayedontheDECThandsets.TheDECTsystem
canbesetupsoalltheNursecallsystemeventsarealwaysalertedtoallhandsets,orday/nightgroupscan
besetsodifferenthandsetscanbealerteddependingonthetimeofday.Thehandsetscanbeconfigured
intozonessoalertsareonlynotifiedtothestaffresponsibleforspecificareas.
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WiththeadditionofanoptionalIP‐PBX(orconnectiontoanexistingIP‐PBX)theDECThandsetscanaccess
anoutsidelinetomake/receivetelephonecallsorintegratewithanexistinginternaltelephonesystem.
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DocNo.FM5640issue3Page4
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2. IMPORTANTSAFETYINSTRUCTIONS
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Readandunderstandtheseinstructionsbeforeuse.RefertotheManufacturersinstallationanduser
guidesformoreinformation(seesection6ofthismanual).Keepallinstructionsforfuturereference.
Takecarewhenworkingonstepladdersduringinstallationorservice.
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Isolatethemainssupplybeforeremovingcovers.
Donotdisassembleanypartofthesystemorattempttorepairityourself.
Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.
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PSU’sshouldonlybeconnectedtoa220‐240VAC50/60Hzmainssupply.Ifyouareunsureofthetypeof
powersupplyconsultyourlocalpowercompany.
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Dangerofexplosionifrechargeablebatteriesareincorrectlyreplaced.UseonlyManufacturerapproved
batteriesasspecifiedinthismanual.
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OnlyuseManufacturerapprovedcableduringinstallation.Seesection7ofthismanualfordetailsof
cabletype,recommendedcolourcodeandcablelengthrestrictions.
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DECTproductsshouldbelocatedatleast5metresawayfromanyotherelectronicequipment.
Failuretoprovidethisseparationmayresultinreducedradiorange.
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DonotlocateDECTproductsabovearadiatororotherheatsource.
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DonotexposeDECTproductstodirectsunlight.
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DonotsubmergeDECTproductsinwateranddonotuseindamporhumidconditions.
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DonotdroporexposeDECTproductstohighvibrationorshock.
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DonotexposeDECTproductstodrippingorsplashingwater.
Liquidscancauseafailureand/orafirehazard.
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CleanDECTproductswithadampclothandanon‐abrasivecleaningproduct.Polishwithadryduster.
DONOTuseawetcloth.
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Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,
polishes,etc.)whencleaningDECTproducts.
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AttheirendoflifeDECTproductsshouldbedisposedofandrecycledinaccordancewiththe
environmentalregulations.SeetheRegulatoryInformationinsection3ofthismanual.
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DocNo.FM5640issue3Page5
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3. REGULATORYINFORMATION
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ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylawe.g.
Radio&TelecommunicationTerminalEquipment(RTT&E),SafetyofInformationTechnologyEquipment
(LVD),ElectroMagneticCompatibility(EMC)andRestrictionofHazardousSubstancesRoHS.
SeetheSpecificationforeachindividualproductinsection19onwardsforrelevantApprovals.
AcopyofthecompleteDeclarationofConformityisavailablefromAidcall.
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ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe
disposedofwithothercommercialwasteattheendofitsworkinglife.
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TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace
torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe
environment,treathazardoussubstancesandavoidincreasinglandfill.
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Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase
contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.
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Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe
hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.
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TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof
batteries.
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Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.
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4. MAINTENANCE&CARE
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ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan
annualMaintenanceContract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof
trainedServiceEngineerswhospecialiseinwirelessNursecallsystems.
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APreventativeMaintenanceVisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall
non‐rechargeablebatteries,afullsystemtest,softwareupdates(ifapplicable)andaServiceCertificate.
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FormoreinformationonMaintenanceContractpackagesandPMV’spleasecontactourcustomerservices
teamon01670357431orvisitourwebsite;http://www.aidcall.co.uk/maintenance/
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MONTHLYMAINTENANCE
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DECTServers,Integrators,BaseStationsandRepeatersdonotrequireanyregularmaintenance,ifaunit
showssignsofexternaldamageitshouldbereplacedimmediatelybyaServiceEngineer.
Productsneedingrepaircanbereturnedviathewebsite;http://www.aidcall.co.uk/order‐a‐repair/
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ANNUALMAINTENANCE
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TherechargeablebatteriesintheRepeaterPSU’sandtheUPSshouldbetestedeveryyearbyaService
Engineerandreplacedevery3‐5yearsdependingonthenumberofdischargecyclesandenvironmental
conditions.RechargeablebatteriesintheDECTtelephonesshouldbereplacedevery2yearsor500
chargingcycles.Seethespecificationforeachproductinsection19onwardsfordetailsofbatterytypes.
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DocNo.FM5640issue3Page6
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5. DECTOVERVIEW
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ThemaximumtheoreticalrangeforanyDECTsystemis500metresunderidealconditions,inpracticethe
rangewillrarelyexceed300metresduetoreflectionsfromnearbybuildings,trees,water,etc.
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Obstructionsinsidebuildingssuchaswallsandfloorswillreducetherange,someconstructionmaterials
suchasfoilbackedplasterboard,reinforcedconcreteorstonewallswillreducerangefurther.
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Environmentalconditionssuchashighlevelsoftransmissionatnearbyfrequenciesoremissionsfromother
electricalequipmentmayalsoreducerange.
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Clearline‐of‐sightwillgivemaximumradiocoverage,itisimpossibletostateaspecificindoorrangein
advanceofasitesurvey;however,asaguideyoucanusuallyachieve50metresradiusfromthe
Server/BaseStationorRepeater.
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LocatingtheServer/BaseStationashighandfreefromimmediateobstructionaspossiblewillhelpto
maximiseitsrange.EveniftheServer/BaseStationisplacedintheoptimumpositionitmaynotalways
achievecoverageinthemostremotecorners,ifthisisthecasethenadditionalRepeaterswillberequired.
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RepeatersaregenerallyplacedinastarconfigurationaroundtheServer/Basestation;however,itis
possibletoextendthecoverageinonedirectionwithupto3repeaterjumps.Asitesurveywillberequired
toestablishthebestDECTsystemandBase/Repeaterconfigurationrequired.
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TheServer,BaseStationsandRepeatersshouldalwaysbelocatedatleast5metresawayfromthe
NursecallPanels,RFE’soranyotherelectricalequipmenttoavoidtheriskofinterference.
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AllDECTproductsmustbesitedinadrysecurearea;theyareNOTsuitableforoutdoorlocations.
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AVOID LOCATING DECT PRODUCTS…
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WITHIN5METRESOF
OTHERELECTRONIC
EQUIPMENT
DIRECTLYABOVEA
HEATER
INDIRECTSUNLIGHT NEARTOSPLASHING
WATER
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IMPORTANT NOTE:
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CaremustbetakenduringinstallationandcommissioningofanyDECTsystemtoensurefullradio
coverageandcorrectRadioPartNumberingofBaseStationsandRepeaters.Failuretofollowthe
Manufacturer’sinstallationandprogramminginstructionsmayresultinblindspotsorcallsdropping‐out
whenmovingbetweenradiocells.Alwaysperformseveraltestcallsinallextremesofthebuildingwithall
DECThandsetsinuse,i.e.simultaneousphone‐phonecalls.
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DocNo.FM5640issue3Page7
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6. RELATEDDOCUMENTATION
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ThisguideprovidesgeneralinformationregardingtheinstallationoftheDECTtelephonesystem.
FormoredetailedinformationrefertotheSpectralinkinstallationanduserguides.
SPECTRALINK DOCUMENTS
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YoucanrequestcopiesofthedocumentslistedbelowfromAidcallcustomersupport.
AidcallEngineerscandownloadthemfromtheLegrandDialeg365UKAL&HDocumentLibrary.
AlternativelydownloaddirectfromSpectralink;
https://support.spectralink.com/products?qt‐product_finder_tabs=1&type=All

Spectralink7722/42Handsetquickstartguide
Spectralink7722/42Handsetuserguide
SpectralinkHandsetManagementuserguide
SpectralinkHandsetBatteryinformationguide
SpectralinkHandsetMultiChargerinstallationguide
SpectralinkIntegratorMessagingDiscoverydocument
SpectralinkIP‐DECTServer400/6500installation&configurationguide
SpectralinkIP‐DECTServer400/6500synchronization&deploymentguide
SpectralinkIP‐DECTBaseStationinstallationguide
SpectralinkDECTRepeaterinstallationguide
SpectralinkBaseStationsorRepeaters?
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UsethelinkbelowtodownloadtheDECTRepeaterservicetoolsoftware:
https://support.spectralink.com/products/dect/spectralink‐dect‐repeater
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DocNo.FM5640issue3Page8
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spectralink
spectralink
spectralink
7. SITEWIRINGREQUIREMENTS
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IP-DECT 400 SINGLE-CELL SYSTEM
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IP-DECT 400 MULTI-CELL SYSTEM
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IP-DECT 6500 SYSTEM
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DocNo.FM5640issue3Page9
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PINNo.Cat5eWIRECOLOUR
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1White/Orange
2Orange
3White/Green
4Blue
5White/Blue
6Green
7White/Brown
8Brown
7. SITEWIRINGREQUIREMENTS
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IP‐DECTBaseStationsshouldbeconnectedtothePoEPortsonthe
EthernetSwitchusingCat5eEthernetU/UTPcable
(BeldenType:1583E.00B100)orequivalent,AidcallPartNo.YW1731.

ConnectthePoESwitchandIP‐DECTBaseStationsusingCat5eRJ45
wallsocketsandCat5ePatchLeads.WirebetweenthewallsocketsusingCat5eEthernetcable.
Themaximumcablelengthmustnotexceed100metres.Makeall8connections.
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WALLSOCKETFROMREAR
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DECTRepeatersshouldbeconnectedtothe12V/2ABatteryBackedPSU
using8Corealarmcable,AidcallPartNo.YW1730.
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Connectamaximumof6RepeatersperPSU,themaximum
cablelengthmustnotexceed100metres.
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DECTRepeatersaresuppliedwithashortRJ11powerlead;YELLOW=12V&BLACK=0V.
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4
5
8
7
3
6
2
1
RJ45WallSocket:
AidcallPartNo.P10280
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SurfaceBackbox:
AidcallPartNo.O15090
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2mPatchLead:
AidcallPartNo.W00402
Max6DECTRepeatersperPSU
240V
AC
Use8CoreCableMax100m
2mPatchLead2mPatchLead
Cat5eCable(Max100m)
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Makeall8connections
EthernetSwitch
RJ45WallSocket RJ45WallSocket
IP‐DECT
BaseStation
UsePoEPorts
BatteryBackedPSU

DocNo.FM5640issue3Page10
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8. 7722DECTHANDSET&CHARGER
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Theruggedizedanddisinfectant‐resistantSpectralink7722DECThandsetsaredesignedtoenable
healthcarepersonneltobemobilewhilestillwithinquickreachincriticalsituations.Themembranekeypad
allowseasycleaningtominimizeandavoidthespreadofbacteriaanddisease.Furthermore,thehandsetis
dustproofandprotectedagainstsplashingwatermakingitsuitableforuseinwetroomenvironments.
Specialalarmiconshavebeendevelopedtoensurethatmessagesandalarmsareeasy,fastandintuitiveto
understandforhealthcareprofessionals.
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TheSpectralink7722DECThandsetcomescompletewithadesktopchargerandaUKplug‐toppower
supply(AidcallbundlePartNo.ZXT526).
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ACCESSORIES & SPARES
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RefertotheSpectralink7722/7742Handsetquickstartguideanduserguide(seesection6).
AlarmButton
Loudspeaker
LEDIndicator
ColourDisplay VolumeControl
LeftSoftKeyRightSoftKey
On/OffHookKey
CallTransfer/MenuExitKey
4WayNavigationKey
Microphone
HeadsetConnector
VibrationAlert
Desktop
Charger
UKPlug‐top
PowerSupply
SpectralinkRef.AidcallRef.Product
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84743428W03051SpareBattery(1170mAh)
02319520W03065SafetyLine
02319701W03066CarryCase
02319597W03067BeltClip
14196110W03068BeltClip/HandsetConnector