Akai AKE-10KW-HB User manual

PROTECT YOUR WARRANTY
This unit must be installed by a registered,
licensed installer as required by
Government regulations.
Installation Manual
10 kW Home Battery
Model Number AKE-10KW-HB

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Contents
03 Important Safety Information
06 Product Overview
10 Getting Started
11 Installation
21 Display Interface
26 Communication Connection
27 Monitoring Software Interface
33 Operations
35 Troubleshooting
37 Maintenance
39 Other Useful Information
49 Installer Notes

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Important Safety Information
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of
fire, electric shock and injury when correctly adhered to. Keep the manual
in a safe place for future reference, along with the completed warranty card,
purchase receipt and carton. If applicable, pass these instructions on to the
next owner of the appliance.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance, including the following:
WARNING: Electric shock hazard - professional installation only!
• This appliance must be professionally installed to an appropriately earthed
wiring system by a licensed installer, following the instructions in this manual.
• Ensure to make these instructions available to the installer. Failure to install
the appliance correctly could invalidate any warranty or liability claims.
• Alterations to the domestic wiring system must only be made by a qualified
electrician. Failure to follow this advice may result in electric shock or death.
General usage conditions and restrictions
• Installation location: This battery is designed for indoor use only.
• Installation parameters: This battery must be wall-mounted at least 1 m
away from the floor, and at least 50 cm from any walls or other batteries. It
must be installed in the shade, at least 5 m away from any heat source.
• WARNING! This equipment is not suitable for use in locations where
children are likely to be present.
• Intended purpose: Only use this battery for its intended purpose, in its
intended environment and as described in this manual. Any other use may
cause fire, electric shock or injury.
• Follow instructions: Make sure to observe all rules and provisions in
this manual. These instructions are not intended to cover every possible
condition and situation. As with any product such as this, use common
sense and caution when installing, operating and maintaining.
Electrical Safety
• WARNING! High Voltage: Any object - particularly a wet object - coming
into contact with a high voltage power supply (directly or indirectly) can
cause serious injury or death.
• Tools: When working with high voltage and AC power, be sure to only use
the required, special-purpose tools.

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Important Safety Information (Cont.)
• Static electricity: Any static electricity could damage veneer on the
electrostatic sensitive components. Before touching the plug in, circuit
board or chips, be sure to use correct electrostatic prevention measures.
• WARNING! Power supply: When installing or maintaining this battery, the
power supply must be disconnected first.
• Short circuit: The power system provides a DC regulated power supply.
DC short circuit could cause serious damage to the equipment.
• Battery top: Do not rest any items on top of the battery.
• CAUTION! Charging temperature range: The temperature range at which
the battery can be charged is -10°C to 50°C. Charging the battery at
temperatures outside of this range may cause damage to the battery and/
or its surroundings. Charging the battery outside of this temperature range
may also harm the performance of the battery or reduce the battery’s life
expectancy.
• CAUTION! Discharging temperature range: The temperature range at
which the battery can be discharged is -20°C to 45°C. Use of the battery
outside of this temperature range may damage the performance of the
battery or may reduce its life expectancy.
• DANGER! Discharging device: Do not discharge the battery using
anything other than the specified device. When the battery is used in
devices aside from this, it may damage the performance of the battery or
reduce its life expectancy. Additionally, if the device causes an abnormal
current to flow, it may cause the battery to become hot and cause serious
injury.
• WARNING! Hazardous Voltage: The battery system operates with
hazardous voltages. Installation, maintenance and repairs must ONLY be
carried out by qualified personnel.
• DANGER! Battery Cells: Even after the unit is disconnected from the
mains, components inside are still connected to the battery cells which are
potentially dangerous.
• WARNING! Disconnecting: Before carrying out any kind of service and/or
maintenance, disconnect the batteries and verify that no current is present
and no hazardous voltage exists in the terminals.
• WARNING! Authorised personnel: Only persons are adequately familiar
with batteries and with the required precautionary measures may replace
batteries and supervise operations. Unauthorized persons must be kept
well away from the batteries.

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Important Safety Information (Cont.)
• DANGER! Battery terminals: Verify that no voltage between the battery
terminals and the ground is present before maintenance or repair. In
this product, the battery circuit is not isolated from the input voltage.
Hazardous voltages may occur between the battery terminals and the
ground.
• WARNING! Metal items: Batteries may cause electric shock and have a
high short-circuit current. Please remove all wristwatches, rings and other
metal personal objects before maintenance or repair, and only use tools
with insulated grips and handles for maintaining or repairing.
• WARNING! An overcurrent and disconnection protection device must be
installed between the battery and the inverter.
• WARNING! Replacements: When replacing the batteries, install the same
number and same type of batteries.
• WARNING! Parallel: When replace the parallel batteries, make sure the
new battery is full charged.
• WARNING! Do not open or destroy batteries. Escaping electrolyte can
cause injury to the skin and eyes. It may be toxic.
• WARNING! Fuse: Please replace the fuse only with the same type and
amperage in order to avoid fire hazards.
• WARNING! Disassembly: Do not open or disassemble the battery system.
Please see pages 39-44 for more information on the specifications and
parameters of this battery.

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Product Overview
Front
1
4
23
MENU
ENTER
UP
DOWN
b
a
c
d
e
5
6
7
8
9
11

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Product Overview (Cont.)
Scope of delivery
A Parts list
1 Control panel
a Display
b MENU button
c ENTER button
d UP button
e DOWN button
2 Positive Terminals (Cathodes) (red)
3 Negative Terminals (Anodes) (black)
4 Battery housing
5 Handle
6 Wall-mounting bracket (side view)
7 Wall-mounting bracket (back view)
B Accessories
8 Red power cable (2000 mm)
9 Black power cable (2000 mm)
10 Communication cable (2000 mm)
C Documentation (not shown)
Installation manual
Data sheet
Warranty certificate
NOTE: All measurements are in millimetres.
NOTE: Due to continued product improvement, images and illustrations in
this manual may vary slightly from the product purchased. All images in this
manual are for reference purposes only. Parts are not necessarily pictured to
scale.

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Product Overview (Cont.)
Battery - Front View (Fig. 2)
Battery Panel Image - Base View (Fig. 3)

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Battery Panel Diagram (Fig. 4)
1
4 9 8
1011
12
6
7
5
32
No. Description Functional Description
1Battery - Negative terminal (Anode)
2Battery + Positive terminal (Cathode)
3POWER BMS switch
4Display the battery's capacity Electricity volume indicator
5Display state information ALM alarm indicator light blinking
6Running light Run indicator light ON
7Display connection address ADS Dialer
8Dry Contact Charge/Discharge Dry Contact
9Reset key
10 RS-485 connection port-A RS485/
CAN
RS485/CAN communication
interface
11 RS-485 connection port-B RS485/
CAN
RS485/CAN communication
interface
12 RS-232 connection port RS232 RS232 to PC
Product Overview (Cont.)

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Getting Started
Unpacking
• This product has been packaged to protect it against transportation damage.
Unpack the battery and lay out the separate components. Keep the original
packaging carton and materials in a safe place. It will help prevent any damage if
the product needs to be transported in the future. In the event that the packaging
materials are to be disposed of, please recycle them where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children, so
ensure all packaging materials are out of their reach and disposed of safely.
• Inspect the home battery for visual damage. Unwind the cords to their full lengths
and inspect them for any damage. Do not use the appliance if the appliance or its
cord have been damaged or are not working properly, or if any parts are missing
(see page 7 for a full list). In case of damage or missing parts, contact our after
sales support centre for advice.
• Make sure you have read and understood all instructions and warnings in this
manual. Refer to the Product Overview, pages 6–9, to familiarise yourself with the
product and identify all parts. Pay particular attention to the safety instructions on
the previous pages.
IMPORTANT!
Installation and wiring must be completed in accordance with local electrical laws
and regulations. This battery MUST be installed by a qualified professional.
WARNING!
• Make sure the main wire is in compliance with the standard of rated capacity
of the battery to avoid hazards like electric shock or fire.
• Do not use the wall receptacle as the input power source for the battery, as
its rated current is less than the battery’s maximum input current. Otherwise
the receptacle may be burned and destroyed.

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System Installation
Installation
Diagram of system
This system works through connection with solar panels and the grid. Firstly, your
solar panels generate energy from the sun in the form of DC electricity. This then flows
through an inverted, which converts the DC electricity into AC electricity for use in the
home. Any extra electricity that is not being used is then stored in your AKAI Energy
10 kW Home Battery/Batteries. Then, when there is no sun, your home can be
powered using the saved energy. This system is also connected to the grid, in case
there is no sun and your battery is depleted, to ensure your home always has access
to electricity.
IMPORTANT!
Installation and wiring must be completed in accordance with local electrical laws
and regulations. This battery MUST be installed by a qualified professional.
WARNING!
• Make sure the main wire is in compliance with the standard of rated capacity
of the battery to avoid hazards like electric shock or fire.
• Do not use the wall receptacle as the input power source for the battery, as
its rated current is less than the battery’s maximum input current. Otherwise
the receptacle may be burned and destroyed.
Fig. 5

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NOTE:
• Batteries MUST be installed indoors.
• Batteries MUST be installed at least 5 metres from any heat source.
• Batteries MUST be installed in a shaded area.
500 mm 500 mm
1000 mm 1000 mm
500 mm
Installation (Cont.)
Installation Location
• The installation location of this product is key. It should be installed indoors in
a location that can be accessed conveniently for maintenance purposes. The
installation location should also allow for sufficient space for pedestrian passage.
• This equipment is not suitable for use in locations where children are likely to be
present.
• When wall-mounting this appliance, it should only be installed on a sturdy wall that is
strong enough to support its weight (106.34 kg). It should be installed the appropriate
screws and tools.
• There should be sufficient room between the battery/batteries and any other objects.
The battery should be installed at least a metre above the floor, and at least 50 cm
away from any walls (aside from the wall that it has been mounted on), or other
batteries. It should be installed at least 5 m away from any heat sources.
• During installation, avoid placing the battery in the direct sunlight or near the heat
source, and avoid any air conditioner opening directly facing the battery pack. During
installation, ensure that sufficient maintenance space is reserved between the battery
packs, and ensure that your battery is in a clean, dry and well ventilated area.
Fig. 6

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Installation Procedure
WARNING! Make sure the main wire is in compliance with the standard of rated
capacity of battery to avoid hazards like electric shock or fire.
WARNING! Do not use the wall receptacle as the input power source for the battery,
as its rated current is less than the battery’s maximum input current. Otherwise the
receptacle may be burned and destroyed.
• Make sure the battery pack is switched off, before installing it onto the wall-
mounting bracket.
• Prior to installation, unpack and check the quantity and appearance of the battery
and parts supplied (see page 10 for more information).
• Select the installation area (see page 12 for more information), ensure it is clear
and that you have the correct tools.
• Place the wall-mounting bracket onto the appropriate area of the wall. Ensure it is
level.
• Using a drill with a 14 mm drill bit (only use a drill bit that is suitable for the type
of wall that you are drilling into), drill 6 M*70 mm expansion screws (not included)
through the holes of the rack and into the wall (see Fig. 7 for placements).
Installation (Cont.)
• Ensure the bracket is secured to the wall and is sturdy before attempting to hang
the battery from it.
• Lift the battery (CAREFUL! This battery is heavy! Multiple people or specialised
machinery is required) and hook the battery onto the bracket. There are six slots
in the bracket which will latch on to the six “hooks” on the back of the battery
• Measure the battery voltage with a multimeter. The general factory voltage of the
battery should be 51.2 V - 53.5 V.
Fig. 7

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• Prior to wiring, check the anode and cathode of the battery. The anode and
cathode terminals should MUST be connected correctly.
• During battery connection, please wear protective gloves. When using metal
tools, such as a as torque wrench, please use insulating packaging so that the
two ends of the metal tools will not make contact with the positive and negative
terminals of the battery at the same time, to avoid a short-circuit.
• Before the battery is connected using the externally connected equipment, make
sure that this equipment has been disconnected. Check whether the connecting
polarity of the battery and total voltage are correct, then connect the battery
anode with the equipment anode and battery cathode with the equipment
cathode and fix the connecting line.
• During movement and installation, the battery must be handled gently. Ensure it
is not dropped or impacted. The battery must not be thrown or beaten to avoid
damaging the battery and creating a potential safety hazard.
• Do not touch the surface of the battery box with the sharp part of any tool to
avoid scratching or damaging the battery box.
• Do not disassemble the battery box without authorization.
• Do not put any article made of metal conductive material together with the battery
or assemble it into the battery box.
Startup/Shutdown Procedure
Prior to installation, please check whether the battery is functioning normally:
• Press the POWER key (Fig. 8a) at the bottom of the plate for startup, then turn
on the breaker. During startup, four capacity indicator lights on the front panel
(Fig. 8b), the ALM alarm (Fig. 8c) indicator light (red) and the green RUN running
indicator light (Fig. 8d) will illuminate. Check whether all of these lights illuminate
normally.
• After they have illuminated, the ALM alarm indicator light will go out, the RUN
running indicator light will continue to illuminate, and the capacity indicator lights
will illuminate to show the battery’s capacity.
• If the ALM alarm indicator light flashes after startup, it means that the battery has
an alarm. A newly installed battery will seldom have an alarm. The most common
alarm is a battery undervoltage alarm (which results from non-use of the battery
for a long time). This type of alarm will most likely stop after charging the battery
for 30 seconds. If the alarm is still there after this period, please press the reset
key (RST) for 10 seconds, until all LEDs light up to show that the battery has
been reset. If the alarm light is no longer illuminated, the battery may be used as
normal. Otherwise, contact our after sales support team.
• For shutdown after using, before pressing the POWER key, turn off the breaker.
Installation (Cont.)

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Installation (Cont.)
Installation of the lithium battery, wiring and startup;
• Make sure the battery pack is switched off, before mounting it on the wall.
• The anode and cathode of the battery pack should be connected to the switching
mode power supply or inverter.
• Please note that the switching mode power supply and inverter should be
disconnected from the AC.
• Press the POWER key on one of battery packs to switch it on. This will activate
any other batteries that are connected in parallel (or you can press the POWER
button of each battery pack successively). The battery will then enter working
mode.
• Lastly, apply AC to the power supply equipment such as switching mode power
supply and inverter to make the whole standby system run.
ON/OFF
RESETD RY CONTACTCAN RS485RS232ADSRUNALMCAPACITY
a
bcd
Fig. 8

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Single Battery Installation
IMPORTANT!
Installation and wiring must be completed in accordance with local electrical laws
and regulations. This battery MUST be installed by a qualified professional.
WARNING!
• Make sure the main wire is in compliance with the standard of rated capacity
of the battery to avoid hazards like electric shock or fire.
• Do not use the wall receptacle as the input power source for the battery, as
its rated current is less than the battery’s maximum input current. Otherwise
the receptacle may be burned and destroyed.
1. Ensure the POWER switch is in the OFF position before installation.
2. Turn off all connected devices before connecting to the battery.
3. Connect the following wires:
• Connect wires A and B to the switching mode power supply or inverter B+/B-.
• Connect wire C to the switching mode power supply or inverter BMS CAN/
RS48.
(See Fig. 10).
A
B
C
Installation (Cont.)
Fig. 9
2000 mm
2000 mm
2000 mm

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Connecting the wires
Installation (Cont.)
• To connect the wires to the battery, unscrew the plastic red or black screw cap
from the positive/negative terminal.
• Remove the top plastic part from the terminal.
• Unscrew the metal nut from the bolt inside. Remove the washer beneath it.
• Place the metal loop from one end of the corresponding wire over the bolt, and
attach the washer and nut back over the top, screwing them securely into the
bolt, to hold the wire in place.
• Replace the top plastic part of the terminal and screw the top plastic cap over the
end of the bolt.
• Please note: An overcurrent and disconnection protection device must be
installed between the battery and the inverter.
WARNING!
Ensure the power is completely switched off before installing any wires!
Failure to take the correct precautions can result in electrocution, serious injury,
or death. See pages 3-5 for comprehensive safety instructions, as well as
specific safety information on pages 13-14.
Fig. 10
A B
C

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Installation (Cont.)
Fig. 12
• Please note, the grounding cable is not provided.
• Use the screw hole indicated on the back to install another grounding wire (Fig. 12).
• Connect both the positive and negative power lines of the inverter and battery,
according to the setting of the circuit breaker (Fig. 11).
Fig. 11
Please note, the
cable from circuit
breaker to inverter is
not provided.

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Software Installation
Optionally, you can install battery monitoring software onto your computer
system, to fully configure the battery monitor the battery parameters.
Installation of Battery/Batteries in Parallel
IMPORTANT!
Installation and wiring must be completed in accordance with local electrical laws
and regulations. This battery MUST be installed by a qualified professional.
WARNING!
• Make sure the main wire is in compliance with the standard of rated capacity
of the battery to avoid hazards like electric shock or fire.
• Do not use the wall receptacle as the input power source for the battery, as
its rated current is less than the battery’s maximum input current. Otherwise
the receptacle may be burned and destroyed.
1. Ensure the POWER switch is in the OFF position before installation.
2. Turn off all connected devices before connecting to the battery.
3. Connect the following wires as indicated in the diagrams on page 20 (Fig. 14).
Installation (Cont.)
A
B
C
D
E
Fig. 13
2000 mm
2000 mm
2000 mm
2000 mm
2000 mm

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Installation (Cont.)
EE E E
Inverter
Communication cable to converter
Fig. 14
Inverter
A
CD
D
C
B B B
A A
Fig. 15
In parallel system, choose the positive power line of
the inverter and last battery, according to the setting of
the circuit breaker (Fig. 15). Just plug the power line in
breaker.
Please note, the cable from circuit breaker to inverter is
not provided.
The BMS of each battery has the function of current
monitoring, temperature monitoring, active protection
and active disconnection.
For Australian market, to comply with AS/NZS 5139 an
a overcurrent protection and isolation device between
each parallel battery