Alango Technologies Wear & Hear BeHear PROXY User manual

Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
BeHear® PROXY
User Manual
Sound Enhancement by Alango Technologies, Ltd.

BeHear PROXY User Manual Page 2 of 43
Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Wear & Hear is the brand name for a line of concept, future-looking wearable audio devices that are
developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies
for the communication and entertainment markets.
BeHear and Wear & Hear are registered trademarks of Alango Technologies, Ltd.
For more information, contact:
Wear & Hear
c/o Alango Technologies, Ltd.
2 Etgar St.
Tirat Carmel, ISRAEL 3903213
Tel.: [phone]
[email protected]
[e-mail]
www.WearAndHear.com
©2018-2021 Alango Technologies, Ltd.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Contents
Introduction ...............................................................................................................................5
Device Overview ........................................................................................................................7
Basic Operation..........................................................................................................................9
Charging the Battery.......................................................................................................................... 9
Turning the Neck Speaker ON and OFF ............................................................................................. 9
Checking the Battery Status............................................................................................................... 9
Checking the Battery Level using the Neck Speaker.......................................................................9
Checking the Battery Level using the Application .......................................................................... 9
Wearing Instructions........................................................................................................................ 10
Fitting the Ear Buds to Your Ears ..................................................................................................... 10
Getting Started.........................................................................................................................11
Pairing with Bluetooth Devices........................................................................................................ 11
How to Place the BeHear PROXY Neck Speaker into Pairing Mode..............................................11
Pairing BeHear PROXY with Additional Bluetooth Devices...........................................................11
Connecting with Bluetooth Devices................................................................................................. 11
Automatic Connection of Paired Bluetooth Devices ....................................................................11
Choosing from Multiple BeHear PROXY Devices Paired to the Same Smartphone......................11
Connecting Simultaneously to Two Different Bluetooth Devices.................................................11
Selecting Operation Mode............................................................................................................... 12
Checking for Updates....................................................................................................................... 13
Personalization ................................................................................................................................ 13
Hearing Assessment......................................................................................................................13
Before Starting the Hearing Assessment ......................................................................................14
Conducting the Hearing Assessment ............................................................................................14
Hearing Assessment Results .........................................................................................................15
Using BeHear PROXY................................................................................................................16
Listening to Audio ............................................................................................................................ 16
SonicVibrance – Stereo Sound Enhancement Function................................................................16
ListenThrough™ – Stay Safe & Alert Function ..............................................................................16
Handling Mobile Phone Calls ........................................................................................................... 18
EasyListen™ – Slowing Down Incoming Speech............................................................................ 18
Personal Hearing Amplification ....................................................................................................... 19
Managing Personal Hearing Using the Neck Speaker Controls .................................................... 19
Managing Personal Hearing Using the W&H BeHear App............................................................19
Advanced Sound Tuning ...............................................................................................................20
Mobile Application................................................................................................................... 21
Installing the Application ................................................................................................................. 21

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
First Launch...................................................................................................................................... 21
Connection....................................................................................................................................... 22
Connection with an Android Phone..............................................................................................23
Connection with an iOS Phone ..................................................................................................... 24
Home Screens .................................................................................................................................. 26
ListenThrough Audio Player State.................................................................................................26
SonicVibrance Audio Player State.................................................................................................26
Phone Call State ............................................................................................................................26
Personal Hearing Amplification State ...........................................................................................27
Idle State .......................................................................................................................................27
Advanced Sound Tuning for Personal Hearing Amplification State..............................................28
Personalization ................................................................................................................................ 29
Personal Hearing Assessment.......................................................................................................29
Edit Audiogram .............................................................................................................................31
Library of Audiograms...................................................................................................................31
Settings ............................................................................................................................................ 32
Application Settings ......................................................................................................................33
Device Settings..............................................................................................................................34
Update...........................................................................................................................................37
Information...................................................................................................................................... 38
Introduction ..................................................................................................................................... 38
Tutorials ........................................................................................................................................39
Version ..........................................................................................................................................39
Terms of Use .................................................................................................................................39
FAQ................................................................................................................................................40
Support.......................................................................................................................................... 40
Troubleshooting.......................................................................................................................41
General Issues.................................................................................................................................. 41
Reset the Neck Speaker ................................................................................................................... 41
Updating the Neck Speaker ............................................................................................................. 41
Legal Information.....................................................................................................................42
FCC Compliance Statement ............................................................................................................. 42
EU Declaration of Conformity.......................................................................................................... 43
European Union – Disposal Information ......................................................................................... 43

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Introduction
BeHear PROXY is a hands-free neck speaker with built-in, personalizable sound enhancement
for TV watching, music listening, mobile calls, and world sounds. It can be used with hearing
aids.
BeHear PROXY combines the functionality of three devices into one:
•Bluetooth stereo neck speaker for wireless mobile phone calls and media playback
•Assistive hearing device enhancing intelligibility of speech and other important sounds
•Digital hearing aid for personalized sound amplification across a wide sound spectrum
BeHear PROXY utilizes voice processing technologies developed by Alango Technologies, Ltd.,
such as:
•ListenThrough™ - passing through important ambient sounds during music playback
•SonicVibrance™– extending stereo sound, enriching music impression
•EasyListen™ - slowing down speech dynamically during phone conversations
•Personal Sound Amplifier - providing dynamic, compressed amplification of ambient
sounds
•Hearing enhancement functions - including noise reduction, echo cancellation, and more
While the neck speaker itself includes a variety of controls to manage its functions, the W&H
BeHear mobile application is also provided to complement these controls. The application
allows the wearer to customize the speaker for his/her specific hearing capabilities and
preferences, and further personalize hearing based on real-time conditions. The application
supports:
• A personal hearing assessment for automatic adjustment of the sound in each of the
operational modes – ambient hearing, phone calls, and audio play – to suit the capabilities
and preferences of the wearer
• Fine tuning the sound in real time
• Management of assistive listening functions during phone calls and media playback
• Various device settings, including default mode behavior, preferences for control, voice,
tone and vibration alerts, and more
The W&H BeHear application can be downloaded from the Google Play Store or Apple Store:

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
The BeHear PROXY neck speaker works in two different operational modes:
Loudspeaker (cables are retracted into
neck speaker):
•Bluetooth audio playback is
supported, with or without
SonicVibrance activated (but
without ListenThrough).
•Mobile calls are supported,
with or without EasyListen
activated.
Earphones (cables are extracted and
buds are placed in ears):
•Personalized sound
amplification is supported.
•Bluetooth audio playback is
supported, with or without
ListenThrough activated (but
without SonicVibrance).
•Mobile calls are supported,
with or without EasyListen
activated.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Device Overview
Icon
Component
Function
1
Volume up button
Short press to increase call/audio/ambient volume. (*)
2
Multi-functional
button
Handle phone calls (read Handling Phone Calls)(**)
Handle listening to audio (read Listening to Audio)(**)
Handle personal hearing (read Personal Hearing)(**)
3
Volume down button
Short press to decrease call/audio/ambient volume. (*)
4
Loudspeakers
(left and right)
Loudspeakers are located under the fabric covers.
5
Notification LED
(left and right)
Flashing red and
blue
Neck speaker is in Bluetooth pairing mode
Flashing blue
Neck speaker is connected to the Bluetooth
device
Flashing red
Neck Speaker is not connected to the
Bluetooth device, or the battery is low
Flashing purple
Personal hearing is active
Steady red
Neck speaker is being charged
Steady green
Neck speaker is charged (battery level >50%)
Light blue
Neck speaker is powered on/off (toggle)

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Icon
Component
Function
6 Microphone
Embedded microphone for phone call and ambient sound
amplification.
7
Left retract button
Press and hold to retract left earphone
8
Right retract button
Press and hold to retract right earphone
9 Micro-USB port
Open the cover to insert the supplied cable to charge the
battery.
10 Power button
Shift and hold to turn BeHear PROXY on and off.
Shift briefly to show battery level (when BeHear PROXY is on).
11 Mode switch
Switch between loudspeaker and earphone operation modes.
12
Earphones
(left and right)
Pull the earphones gently to extract the cables and then place
them in your ears.
13
Silicone ear buds
Mushroom type; extra-small, small, medium, large sizes
Conical type; small, medium, large sizes
Tulip (open fit) type; medium size
Tube (open ear) type; extra-small size
14
Serial number label
Unique number identifying the BeHear PROXY neck speaker in
the Connection screen of the W&H BeHear smartphone
application
Note: You can modify functions for each button to make it convenient for frequently-used actions and
avoid unintentional changes.
(*) Additional functions can be enabled for this button using the W&H BeHear smartphone
app as described in the Using BeHear PROXY section.
(**) This button’s function can be disabled using the W&H BeHear smartphone app.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Basic Operation
Charging the Battery
It takes approximately three hours to fully charge the battery. We recommend charging the
battery before using your BeHear PROXY neck speaker for the first time.
1. Plug the larger end of the supplied cable into a standard
AC outlet USB charger adapter, or into the USB port of a
computer.
2. Plug the cable’s smaller end into the Micro USB port
located in the BeHear PROXY.
3. A vibration in the neck speaker indicates that charging has
started. During charging the LED on the neck speaker will
be red, turning green when BeHear PROXY is fully charged.
Note: The BeHear PROXY neck speaker should not be used while charging.
Turning the Neck Speaker ON and OFF
To turn on BeHear PROXY:
Shift and hold the Power switch until the unit vibrates and the LED
turns light blue. Release the switch. It will return to its original
position automatically.
To turn off BeHear PROXY:
Shift and hold the Power switch until the unit vibrates and the LED
turns light blue. Release the switch. It will return to its original
position automatically.
Note: Vibration can be disabled by changing a setting in the W&H BeHear application.
Checking the Battery Status
You can view an estimate of the remaining battery charge in either of two ways:
Checking the Battery Level using the Neck Speaker
When the device is powered on, quickly shift and release the Power switch. The notification LED
flashes for 1-2 seconds indicating battery level, as follows:
•If the LED turns green the status is good (more than 50% battery charge remains).
•If the LED turns yellow the status is fair (battery charge level is between 10% and 50%).
•If the LED turns red the status is low (below 10%) and the neck speaker needs to be
recharged.
Checking the Battery Level using the Application
When the device is powered on, view the level in the battery
icon which appears at the top of each screen. The more white
filler you see, the more charge is left in the battery. The amount of charge left is also displayed
as a numerical value measured in percentage.
Note: During neck speaker use, if the battery level drops below 10% the LED will flash red and a
voice alert will be heard periodically.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Wearing Instructions
BeHear PROXY is a neck loop style device where the flexible silicon neckband should be placed
behind your neck and the hard plastic collar should rest on your shoulders.
The earphones at the ends of the cables can be extracted from the collar and inserted into your
ears.
Wear your BeHear PROXY neck speaker as described below:
1. Place the BeHear PROXY neckband behind your neck such that the
hard plastic collar ends are on your chest and the fabric covers of
the speakers face up.
2. Pull the earphones gently to extract the cables. Insert the
earphones into your ears. Your BeHear PROXY package contains
several sizes and types of silicone ear buds, and you may have to
experiment to find the buds that fit your ears most comfortably for
continuous wear.
Fitting the Ear Buds to Your Ears
Your BeHear PROXY neck speaker comes with four shapes of silicone ear buds: conical,
mushroom, tulip (open fit), and tube (open ear) in up to four sizes for each shape. The most
common type and size of buds has already been attached to the earphones. However, if the
buds do not fit snugly and comfortably in your ears you should remove the silicone covers from
the earpieces and try different options, as follows:
1. Peel off the silicone ear bud from the earpiece.
2. Place the replacement ear bud over the earphone speaker.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Getting Started
Pairing with Bluetooth Devices
Before you can start using your BeHear PROXY neck speaker with a Bluetooth device (such as a
smartphone), you need to pair it with the Bluetooth device. Pairing can be done in either of two
ways:
•Using the W&H BeHear app (which can be downloaded for free from the Google Play Store
or the Apple App Store, see “Installing the Application” later in this manual). After launching
the app and placing the neck speaker into pairing mode (see instructions below), the pairing
process will proceed. Follow to the application’s prompts (see “Connection” below).
•Using your smartphone’s Bluetooth setup process. (This is mandatory for iOS devices – see
the “Connection with an iOS Phone” section for detailed instructions.) Make sure the
Bluetooth function is turned on in the Bluetooth device. The neck speaker will appear in the
list of available devices as BeHear PROXY.
How to Place the BeHear PROXY Neck Speaker into Pairing Mode
1. Make sure the BeHear PROXY neck speaker is powered OFF.
2. Then, shift and hold the power button on the collar for up to 5 seconds, until the LED
alternates red/blue.
3. When the pairing is complete the BeHear PROXY neck speaker will be connected to the
Bluetooth device automatically, as indicated by the blue LED which blinks periodically every
5 seconds.
Pairing BeHear PROXY with Additional Bluetooth Devices
After pairing BeHear PROXY with the first Bluetooth device repeat the same steps to pair it with
additional Bluetooth devices. Your BeHear PROXY neck speaker can be paired with up to eight
Bluetooth devices in total. If the list of paired devices is full you can clean it up by resetting the
neck speaker as described in the Reset the Neck Speaker section of this manual.
Connecting with Bluetooth Devices
Automatic Connection of Paired Bluetooth Devices
BeHear PROXY remembers and can connect automatically with the last two connected devices.
Note: When you pair and connect BeHear PROXY with a third device, the first paired device
becomes disconnected.
Choosing from Multiple BeHear PROXY Devices Paired to the Same Smartphone
If you have more than one BeHear PROXY neck speaker paired with the same phone you can
choose the desired neck speaker by its serial number. The serial number of the BeHear PROXY
neck speaker is listed underneath the product name in the W&H BeHear app Connection screen.
It is also printed on the underside of the BeHear PROXY neck speaker.
Connecting Simultaneously to Two Different Bluetooth Devices
Your BeHear PROXY neck speaker supports multipoint connection mode, managing two
Bluetooth connections simultaneously. For example, if you connect your neck speaker with two
phones or with a phone and the HearLink™ PLUS TV transmitter (a Wear & Hear companion
product, sold separately), you can receive calls or listen to audio from either device without
having to disconnect and reconnect.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
RECOMMENDATION:
If a long time has passed between uses, shift the BeHear PROXY neck speaker Power button
briefly to initiate reconnection to the paired Bluetooth device – HearLink PLUS transmitter
or/and the smartphone.
BeHear PROXY neck speaker supports two typical connection use cases:
1. Your BeHear PROXY neck speaker is connected simultaneously to a smartphone and to the
HearLink PLUS TV transmitter. The TV audio can be transmitted to your BeHear PROXY neck
speaker, which will also be available to receive/initiate a phone call.
2. Two BeHear PROXY neck speakers are connected simultaneously to the same HearLink PLUS
TV transmitter. Both users can be listening to TV audio at the same time.
RECOMMENDATION:
Simultaneous operation of two BeHear PROXY neck speakers may be affected by nearby
Bluetooth equipment.
Choose APTX or SBC audio CODEC in Settings->Device menu of the W&H BeHear app if you
experience sound distortion in one or both neck speakers.
Selecting Operation Mode
Your BeHear PROXY neck speaker operates in one of two modes:
•Loudspeaker mode – for open ear listening and mobile phone calls
•Earphone mode – for private listening, mobile phone calls, and personal amplification of
ambient sounds
Use the mode switch to set the desired operation mode, as follows:
•To select Loudspeker mode set the switch to the position.
•To select Earphone mode set the switch to the position. Extract the cables
and insert the earphones into your ears.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Checking for Updates
Keeping BeHear PROXY updated with the latest version of the firmware
allows you to enjoy its most advanced features. We recommend
checking for updates before you start using your neck speaker.
To check for an update:
1. Make sure the BeHear PROXY neck speaker is powered on and
connected to a phone with the W&H BeHear application installed.
2. From the bottom menu of the app, choose the Settings option and
tap the Update button in the screen.
Note: The app checks for updates automatically when the Auto
option is selected for the Headset Update Check in the Application
section of the Settings screen.
3. If an update is available, launch the update process by following the
instructions displayed on the screen.
RECOMMENDATION:
The firmware update process lasts for several minutes (typically 15-20) during which time the
neck speaker and application must stay powered on and connected. We recommend verifying
that the batteries in both the neck speaker and the phone be sufficiently charged prior to starting
the update.
Personalization
We highly recommend that you adjust the acoustic performance of the neck speaker to suit
your own personal hearing capabilities and preferences, using the built-in Hearing Assessment
in the W&H BeHear app.
If you have a recent audiogram you can skip the W&H BeHear Hearing Assessment and enter
the values from it manually. Tap the Personal option in the bottom menu and enter the values
into the table in the Editor.
You can also choose any of the typical audiograms available in the Library of the application.
The results (whether generated from the hearing assessment, chosen from the library, or
manually input into the editor) are automatically applied to BeHear PROXY neck speaker to
create profiles that reflect your own hearing abilities. These personalized profiles ensure that
you get the most benefit from BeHear PROXY, using it as a truly personal sound amplifier.
Sounds from music play and phone calls are personalized as well.
Hearing Assessment
During the assessment, six different testing sounds will be played for each ear, one after the
other. Each testing sound represents a different range of audible frequencies. The purpose of
the assessment is to determine the best volume for each frequency range based on your unique
hearing profile. The results will be saved in the application and applied to the neck speaker.
They will be used to adjust the audio performance of your personal BeHear PROXY neck speaker.
Two variances of the assessment are available:
•Basic assessment. This is the default option, which will be sufficient for most users. During
the Basic assessment you will be asked to indicate at which volume the testing sound first
becomes audible (Hearing Threshold).
•Advanced assessment. This assessment is more comprehensive and therefore takes longer.
During the Advanced assessment you will need to indicate two different volume levels for
each testing sound. One is the Hearing Threshold, the same as for the Basic assessment.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
The other is the Comfortable Level, which reflects the volume level at which it is most
comfortable for your ear to process the testing sound.
In order to toggle between the Advanced and the Basic assessment tap the Settings icon at the
bottom of the W&H BeHear app screen and select the Application option. Scroll down to the
Hearing Assessment Mode option.
Before Starting the Hearing Assessment
Before starting the assessment, you should verify the following:
•You have installed and launched the W&H BeHear app on your
smartphone.
•You have selected the desired assessment mode – Basic (default)
or Advanced, in the Application section of the Settings screen.
•The BeHear PROXY neck speaker is turned on and connected to the
smartphone via Bluetooth.
•The BeHear PROXY neck speaker is set to the earphone mode.
Note: The hearing assessment can be conducted only when the neck
speaker is in the earphone mode (the mode switch is in
position).
•You have chosen the silicone earbud tips which are most
comfortable for your ears.
•You are wearing your BeHear PROXY neck speaker and the earphones have been placed
firmly in your ears.
•You are in a quiet environment.
Note: The W&H BeHear app monitors the ambient noise during the assessment and will not
allow the assessment to proceed if the ambient noise level is too high.
Conducting the Hearing Assessment
To start the assessment, tap the Personal icon at the bottom of the W&H BeHear app screen
and select the Assessment option. Tap the START button at the bottom of the screen.
The hearing assessment starts with the left ear, goes through six different frequencies, and then
repeats with the right ear. Advancing to the next frequency (by pressing the SAVE button in the
upper right-hand corner of the app) can be done only after completing the previous one.
If you use the Basic assessment:
1. Set the Hearing Threshold level by placing your finger on the
round button on the scale and sliding it up until you clearly hear
the sound. Then, slowly move the button down to the lowest level
at which you can still hear the sound. You can do this as many
times as needed to find the correct sound threshold level for your
ear.
2. Once the slider is set to the desired position, tap the SAVE button
at the top right corner of the screen.
3. Repeat that action for the five remaining testing sounds for the left
ear, and then repeat the process for the right ear.
4. Save the results, as instructed by the app prompts.
Note: The “∧” and “∨“ buttons on the screen as well as the volume
buttons on the phone can also be used to adjust the volume of
the testing sound.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
If you use the Advanced assessment:
1. Set the Hearing Threshold level by placing your finger on the
round button on the scale and sliding it up until you clearly hear
the sound, then slowly move it down to the lowest level at which
you can still hear the sound. You can do this as many times as
needed to find the correct sound threshold level for you.
2. Move the Comfortable Level slider to find the most comfortable
listening level for the testing sound in the left ear (neither too loud
nor too soft).
Note: The Comfortable Level will always be higher (louder) than the
Hearing Threshold.
3. Once both sliders are set to the desired positions, tap the SAVE
button at the top right corner of the screen.
4. Repeat those actions for the five remaining testing sounds for the left ear, and then repeat
the process for the right ear.
5. Save the results, as instructed by the app prompts.
Note: Before saving the assessment results you can return at any time to the previous stages of
the assessment to verify and modify your input. Simply tap the relevant frequency
indicator at the top of the screen to review and/or repeat the assessment for that
frequency.
Hearing Assessment Results
Results of your hearing assessment are stored in the W&H BeHear app under a unique name.
You can see them by tapping the Personal icon at the bottom of the app, selecting the Library
option, and choosing the relevant assessment.
The assessment can be re-taken at any time.
Note: Only the most recently applied results are saved and used in the neck speaker.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Using BeHear PROXY
Listening to Audio
You can listen to audio from your TV set, mobile phone, or any other paired and connected
Bluetooth device using your BeHear PROXY neck speaker.
Use the buttons on the right side of the neck speaker to handle audio play as follows:
•Press to play an audio source from the connected Bluetooth device. To pause the
source press again.
•To increase audio volume press briefly. A long tone will be heard once you reach
the maximum volume level.
•To decrease audio volume press briefly. A long tone will be heard once you reach
the minimum volume level.
•Press and hold down to forward to the next audio track.
•Press and hold down to return to the previous audio track.
•To switch between two connected audio sources (for example, between the
HearLink PLUS transmitter and a smartphone) press and simultaneously.
SonicVibrance – Stereo Sound Enhancement Function
When you set your BeHear PROXY neck speaker to loudspeaker mode (by placing the mode
switch in position), you can enjoy of enriched stereo sound while listening to audio. The
embedded SonicVibrance function processes the music to achieve a stereo effect and improve
the clarity of the sound.
You can turn SonicVibrance OFF and ON using the W&H BeHear app.
Use the neck speaker’s multifunction button to manage SonicVibrance:
•To activate and deactivate sound processing during audio play press and hold down the
button.
Note: Ensure that the SonicVibrance Control function of the Button Functions is enabled in the
Settings->Device menu of the W&H BeHear app.
ListenThrough™ – Stay Safe & Alert Function
When you set your BeHear PROXY neck speaker to the earphone mode (by placing the mode
switch in position), you can stay aware of important ambient sounds while listening to
audio through the earphones . The embedded ListenThrough™ feature passes ambient sounds
to your ears even while the earphones are in your ears.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
You can manage ListenThrough using the W&H BeHear app, as follows:
•Use the slider to set the desired volume of the ambient sound by
touching the round button on the scale and dragging it left (softer)
or right (louder).
•Set the large round dot on the slider to the far left to deactivate
ListenThrough. Moving the large round dot to the right reactivates
ListenThrough.
Use the neck speaker’s multifunction button to manage ListenThrough:
•To mute and unmute ambient sound during audio play press and hold down the
button. Voice prompts are played indicating whether ListenThrough mode is ON or OFF.
To define the multifunction button set the ListenThrough Control of the Button Functions to
ON in the Settings->Device menu of the W&H BeHear app.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Handling Mobile Phone Calls
You can manage mobile phone calls in either neck speaker operation mode: – earphone or
loudspeaker mode.
Use the buttons on the right side of the neck speaker to handle mobile phone calls, as follows:
•To answer a call press when you hear an incoming call signal.
•To end a call press during an ongoing call.
•To reject a call press and hold down when you hear an incoming call signal.
•To transfer a call in progress to the phone, press and hold down . The call will
continue via the phone. To return the call to the neck speaker, press and hold
down again.
•To redial the last dialed phone number double click .
Note: Ensure that the Call Control function of the Button Functions is enabled in the Settings-
>Device menu of the W&H BeHear app.
•To increase call volume press briefly. A short tone will be heard indicating change
of volume. A long tone will be heard once you reach the maximum volume level.
•To decrease call volume press briefly. A short tone will be heard indicating change
of volume. A long tone will be heard once you reach the minimum volume level.
EasyListen™ – Slowing Down Incoming Speech
You can slow down incoming speech for mobile phone calls, making it more intelligible. The
EasyListen function can be controlled from either the W&H BeHear app or the neck speaker.
Enable EasyListen and adjust the speech tempo using the W&H BeHear
app, as follows:
•Once the phone call has been established, bring the W&H BeHear
app to the foreground on your phone.
•Tap the Slow, Slower or Slowest button to activate EasyListen and
set the desired speech tempo. A voice prompt will be heard once
your choice is accepted.
•Tap the Normal button to deactivate EasyListen. Speech tempo
reverts to normal.
You can define the buttons of the neck speaker to handle EasyListen:
•To activate EasyListen press and hold down the button. A voice prompt indicates
that the Slowest speech tempo is set automatically when EasyListen is activated.
•To deactivate EasyListen press and hold down the button. A voice prompt indicates
that the speech tempo has returned to Normal.
Note: Ensure that the EasyListen Control function of the Button Functions is enabled in the
Settings->Device menu of the W&H BeHear app.

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Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Personal Hearing Amplification
When you set your BeHear PROXY neck speaker to earphone mode (by placing the mode switch
in position), the neck speaker operates as a personal sound amplifier. Ambient sounds
are amplified and transmitted from the microphone directly to your ears. Bluetooth pairing is
not mandatory for this type of sound amplification.
RECOMMENDATION:
For best results we recommend turning off key tones (alerts, notification sounds, keyboard taps,
etc.) in the smartphone connected to your BeHear PROXY neck speaker. Alternatively, place the
phone in “vibrate” or “silent” mode. This will guarantee smooth and pleasant operation of your
BeHear PROXY as a personal sound amplifier without undesired sound disruptions produced by
background smartphone activity.
The default configuration of the personal sound amplifier supports optimal hearing for a typical
home environment. This configuration can be used as is. It will be personalized automatically
based on the results of the BeHear PROXY Hearing Assessment, which is included the W&H
BeHear smartphone app. Furthermore, the configuration of the sound amplifier can be
customized by the user in real-time to suit specific hearing situations. The customized
configuration can either be saved as the new default or discarded.
Managing Personal Hearing Using the Neck Speaker Controls
Use the buttons on the right side of the neck speaker to manage Personal Hearing Amplification:
•To activate Personal Hearing Amplification, press and hold down . A voice prompt
will be heard as confirmation that Personal Hearing has been activated. To turn off Personal
Hearing amplification press and hold down again. A voice prompt indicates
that Personal Hearing has been deactivated.
•To increase volume of ambient sound press . A short tone will be heard indicating
change of volume. A long tone will be heard once you reach the maximum volume level.
•To decrease volume of ambient sound press . A short tone will be heard indicating
change of volume. A long tone will be heard once you reach the minimum volume level.
Note: Ensure that Hearing Amplification Control function of the Button Functions is enabled in
the Settings->Device menu of the W&H BeHear app.
Managing Personal Hearing Using the W&H BeHear App
•Use the slider to set the desired volume of the ambient sound by
touching the round button on the scale and dragging it left (softer)
or right (louder).
•Setting the slider to the far left will deactivate Personal Hearing
amplification. Moving the slider to the right will reactivate
amplification.
•Tap the large round button to enter the advanced Sound
Tuning screen.

BeHear PROXY User Manual Page 20 of 43
Product Name: BeHear PROXY Product No.: ABH-130 Doc. No. BHPUM202102.10
Advanced Sound Tuning
•To find the most comfortable listening level for the current
environment, touch and hold a square in the Sound Tuning grid
with your finger until you feel the vibration. Wait for 1-2 seconds
until the change is applied (a white frame will appear around the
relevant square). Repeat this with other squares to find the
position where the hearing is most pleasant to your ears. The Y
axis represents changes in amplification (from low at the bottom
to high at the top) and the X axis represents different sound
frequencies. The dark blue arc indicates the effect of your choice
on the amplification level for all the frequencies in the grid.
•Set the desired level of Noise Reduction by touching the round
button on the scale and dragging it left (Min) or right (Max).
•Set the desired Balance between left and right ear by touching
the round button on the scale and dragging it Left or Right.
•You can save your settings by tapping SAVE or restore the factory
defaults by tapping RESET.
Note: If you deactivate Personal Hearing before saving your changes,
your changes will be lost.