Alarmcom Simon XT User manual

Copyright © 2012 Alarm.com |www.alarm.com | 1-1-4.5-120706-EN
1
Simon XT/XTi GSM Module V4 (ADC-200T-EVD-IS) |Installation
Guide
Simon XT/XTi GSM Module V4
INSTALLATION GUIDE (ADC-200T-EVD-IS)
Introduction
The GSM Module V4 with firmware version 151 & up for Simon XT and XTi
enables wireless reporting of all alarms and other system events from the GE
Simon XT and XTi control panels using an all-digital, GSM/GPRS wireless
(cellular) network. The module can be used as the primary communication
path for all alarm signaling, or as a backup to a telephone line connection to
the central monitoring station. The wireless alarm signaling and routing
service is operated by Alarm.com. The V4 module also features integrated
support for Alarm.com’s emPowerTM solution with built-in Z-Wave
capabilities.
The module interfaces with the Simon XT and XTi panel boards, fits into a
special compartment inside the panel, and is powered by the control panel
and panel battery.
Contact Information
For additional information and support on Alarm.com products and services,
please visit www.alarm.com/dealer or contact Alarm.com technical support
at 1-866-834-0470.
Copyright © 2012 Alarm.com. All rights reserved.
Power Up
Reconnect panel battery and AC power. When a GSM module is connected
to a powered control panel, the LEDs at the bottom of the module will
become active. It may take a few moments after power up for the LEDs to
become active. If the LEDs do not light up at all, ensure that the module has
been fully inserted into the connector beneath it then perform a full power
cycle by following these steps:
1) Disconnect the battery leads and unplug the panel power transformer
from AC power.
2) Verify that the module is inserted securely and that the antenna is
snapped-in completely.
3) Connect battery leads to the battery. On the XT, make sure to observe
polarity (red to + and black to –) and to keep the wires outside of the tab
holding them in place.
4) Plug the panel power transformer into the AC outlet.
It is important to plug the battery in before plugging in the transformer,
otherwise the panel will issue a “System Low Battery” message regardless of
the battery voltage level.
Troubleshooting LEDs
Status LEDs indicate network and module status. Figure 1 below shows the
location of the status LEDs on the GSM module.
Figure 1: Status LEDs
Table 1 below describes the LED functions.
Table 1: LED Functions
LED
Function
L1
Error LED. Flashes 1 to 8 times in an 8-second interval to indicate
specific error. See Table 2 Error! Bookmark not defined. for errors
and common fixes.
L2
Panel Communication and Z-Wave status messages. Flashes every
time the module communicates with the panel and flashes in
patterns to indicate Z-Wave status.
L3
GSM Communication. Flashes every time the GSM signal level is
checked and when packets are exchanged with Alarm.com.
L4
GSM Signal Level. Flashes 0 to 5 times to indicate signal strength, or
toggles on/off slowly when communicating with Alarm.com servers.
L5
Z-Wave Error LED. See Table 3 for error descriptions.
LED Details
LED L1 (red)
L1 flashes when there is an error. The number of flashes indicates the error
number. If there are two or more errors at the same time, the errors will
flash one after the other. The LED will stay off for at least four seconds
between errors.
Table 3: Errors flashed on L1 (red)
Number of
flashes
Error and solution
1
Module cannot communicate with the panel. Perform a power
cycle on the panel. If the error persists lift the module out of
the panel and re-insert it. If the error is still observed try a
different module. Finally, if that does not fix the problem try a
different panel.
2
The SIM card is missing. The SIM card holder can be found on
the module. Verify that the SIM card holder is closed securely
and that there is a SIM card in the holder.
3
The module is trying to register on the GSM network. If it
persists for more than a few minutes, the module is having
problems registering with the GSM network. Check L4 for
signal level. If signal level is lower than 2 “bars”, change the
panel’s location or use a remote antenna option. If the signal is
good, the module may be roaming on a GSM network that
does not partner with our GSM providers, or the SIM card was
not activated yet because the Alarm.com account was not
created correctly.
4
The module is registered on the GSM network but cannot
connect with Alarm.com. Contact Alarm.com Technical
Support.
5
Radio portion of the module is not working correctly. If this
persists for more than a few minutes the module may need to
be replaced. This error is extremely rare so verify that the
module is flashing 5 times.
6
This is an error only if it persists for more than a minute.
Otherwise, it’s just an indication that the module is fixing an
unusual condition regarding communication with the GSM
network.
7
The module is not compatible with this panel type. Please
insert a compatible module.
8
If it persists, the account may have been set up incorrectly.
Contact Alarm.com Technical Support. You will be asked to
check the serial number of the module.
L5
L1 L2 L3 L4

Copyright © 2012 Alarm.com |www.alarm.com | 1-1-4.5-120706-EN
2
Simon XT/XTi GSM Module V4 (ADC-200T-EVD-IS) |Installation
Guide
LED L2 (yellow)
L2 flashes with every communication between the module and the panel.
Normal pattern calls for a series of quick flashes every two seconds in Idle
Mode or four seconds in PowerSave Mode.
It also occasionally flashes in patterns to indicate Z-Wave status. See the
table below for a description of various possibilities.
Table 4: Z-wave LED status indicators
LED 2
LED 5
Device status or error
Description
4-blink
Add mode (lasts 120
seconds or until a device
is added)
In this mode you can add a
device to the local Z-Wave
network. Devices cannot be
added to a network if they
are already a part of a
network
2-blink
Delete mode (lasts 120
seconds or until a device
is deleted)
In this mode you can delete a
device from a Z-Wave
network. A device can only
be in one network at a time,
and must receive a “delete”
command before it can be
learned into a new network
Solid
Successful add
node/remove
node/replication (lasts
60 seconds)
After receiving this signal
leave all devices by the GSM
module for 1 minute. Locks
must be left next to the
module for 4 minutes
Solid
with
one
blink
Add node attempt failed
because node already in
network (lasts 60
seconds)
Device you attempted to add
to a network is already in a
network, and must be
“deleted” before it can join a
new network
2-blink
No other nodes are in
the network (lasts until a
device is added to the
network)
No devices have been added
that can be controlled by the
GSM module yet. See above
for instructions on how to
add devices
5-blink
Learn mode error (lasts
60 seconds)
The device was not
successfully added to the Z-
Wave network.
6-blink
No Home ID present
(lasts until the module
connects to Alarm.com
and is configured)
When the GSM module first
connects to Alarm.com it is
configured with a necessary
unique network ID
LED L3 (yellow)
L3 flashes with every communication between the module and its radio unit
in Idle mode, and with every communication with Alarm.com in Connected
Mode. In PowerSave mode, this LED flashes in unison with LED 2.
LED L4 (green)
L4 indicates the GSM signal level as a number of flashes (0 to 5 bars). The
number of bars may not correspond to the bars shown on your cell phone. A
level of 5 bars is obtained only in the strongest signal conditions.
Signal level is updated every ten seconds if it fluctuates, or every 30 seconds
if it is fairly stable.
If L4 is not flashing it indicates one of the following states:
•The module is in power save mode;
•The module just powered up;
•There is no GSM coverage in the area. Alarm.com recommends a steady
signal level of 2 or higher for proper operation of the module.
In connected mode, the LED toggles on and off.
LED L5 (yellow)
L5 indicates Z-Wave errors. See Table 3 above for more details.
Improving Wireless Signal Strength
Guidelines for optimal wireless signal strength:
•Install the module above ground level, as high up as possible within the
structure.
•Install the module near or adjacent to an outside-facing wall of the
structure.
•Do not install the module inside a metal structure or close to large metal
objects or ducts.
•Make sure to follow the antenna positioning guidelines that are
included with the antenna. Certain antennas must be oriented a specific
way in order to receive signals.
•Upgrade the antenna. If using the 1/4 wave antenna included with the
GSM module, upgrade to a remote cable antenna. Contact Alarm.com
technical support for antenna options.
As you make changes to the module location or antenna to improve signal
strength, request updated signal readings to verify changes. To request an
updated reading, press and hold the “5” key for 10 seconds on the XT or
press the ‘Refresh’ button in the “Module Status” menu on the XTi.
Specifications
Compatible
Simon XT panels with software versions 0.0.H and
later and Simon XTi.
Power requirements
6V nominal
Standby current
30mA (10mA in power save mode)
Peak current
1.7 A
Operating temperature
32 to 120°F (0 to 49°C)
Storage temperature
-30 to 140°F (-34 to 60°C)
Max. relative humidity
90% non-condensing
Cellular network
Quad-band GSM/GPRS
Dimensions
(H x W) 4 1/16 x 1 7/8 in.
Regulatory Information
Listings
FCC Part 15, IC, PTCRB
Changes or modifications not expressly approved by Alarm.com can void the
user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.

Copyright © 2012 Alarm.com |www.alarm.com | 1-1-4.5-120706-EN
3
Simon XT/XTi GSM Module V4 (ADC-200T-EVD-IS) |Installation
Guide
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different form that
which the receiver is connected
•Consult the dealer or an experienced radio/TV technician for help.
At least one phone
Operation is subject to the following two conditions:
(1) This device may not cause interference
(2) This device must accept any interference, including interference that may
cause undesired operation of the device
This equipment complies with the FCC RF radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimeters between the radiator
and your body.
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1
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