Gilbarco PA025800 Series Quick guide

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 1
Introduction
Purpose This manual provides the product overview, installation instructions, troubleshooting, and
other important information for the Gilbarco®Security Module (GSM). This revision contains
the following:
• Information previously published in the customer-specific addenda.
• Instructions for “Installing PA025801XXXXX GSM in SMART CRIND™”.
Table of Contents
Topic Page
Introduction 1
Important Safety Information 6
Installation 8
System Operation 18
Testing and Troubleshooting 21
Important Shelf Life Information
Plug the GSM into a wall outlet immediately upon receipt. An internal battery retains
factory programming. This internal battery has a shelf life of approximately six months from
the factory start-up date. The label affixed to the GSM housing records the factory start-up
date. The battery is not rechargeable.
If the internal battery discharges fully, the GSM will no longer be usable. For
this reason, once you install the GSM, do not shut off the AC power to the GSM.
Reserve the internal battery power for power failure backup.
CAUTION
Product Overview
The GSM is a security device that encrypts (encodes) the data entered at the Card Reader In
Dispenser (CRIND®) device or PIN pad during a debit sale, for transmission from the site
controller to the debit card network host. The site controller may be a C-2 G-SITE®Point Of
Sale (POS) system, PC-based G-SITE POS system, Passport®POS system, or a third-party
controller.
The GSM is powered by a separate power supply, and is cabled to the site controller through
an RS-232C Port labeled “To Controller”. A status Light Emitting Diode (LED) or light
displays the GSM’s current state.
MDE-2597L
Gilbarco®Security Module (GSM) PA0258XXXXXXX
Installation and Service Instructions
January 2010

Introduction
Page 2 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
The network encryption key codes are injected at the factory and the GSM is sealed. The GSM
is not serviceable in the field and must not be opened or disassembled.
If the GSM cover is removed or tampered with, the data inside the GSM will be
destroyed, and the GSM will no longer be usable.
CAUTION
When installing a GSM with a third-party controller, refer to the installation documentation
provided by the third-party supplier.
Parts List
Description Part Number Quantity
Gender Mender - 9-pin
(GSM to CAT-5 Cable) Q13180-04B (Black) 1
Gender Mender - 9-pin
(COM to CAT-5 Cable) Q13180-20B (Black)* 1
RJ-45 to 9-pin Male Cable Adapter M09747B010* 1
Gender Mender - 25-pin
(Controller to Modular Cable) Q13180-22B (Black) 1
GSM PA0258XXXXXXX 1
GSM Power Supply, 5 V (OUT) or 90-260 VAC (IN) Q13698-03 1
Modular Cable, 10’ Q13850-10 1
* Not included with the GSM.
CAUTION
Devices such as GSM, Mannatec®, Car Wash, Tank Monitor™, and Price Sign controllers
will be connected to the Enhanced Dispenser Hub (after Passport V8.02 software upgrade)
through an RS-232 connection. Gilbarco recommends an RS-232 Line Booster for these
devices if the CAT-5 Cable distance (run) is between 50 and 100 feet. If the CAT-5 Cable
distance (run) is greater than 100 feet, an RS-232 Line Booster will be required, along with
an additional booster for every additional 50 feet.
CAUTION
Note: Cables provided with the GSM may not support all third-party controllers. Refer to
third-party documentation for specific cabling requirements.

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 3
Introduction
Model Number Breakdown for the GSM
PA0258 0 0 or 1 XXXXX
Basic Model Number
0 - Source Voltage 90-260 VAC 50/60 Hz
0 - Operating Temperature +50 ºF (+10 ºC) to +104 ºF (+40 ºC)
~ OR ~
1 - Operating Temperature -22 ºF (-30 ºC) to +158 ºF (+70 °C)
Customer and Version Identification (for example, 00BPS = BUYPASS)
Glossary
Download
Data sent from the host computer to the Controller. A download may be required before the
Controller can process debit cards.
Factory Start Up Date
Date when the GSM’s internal battery is enabled and encryption keys injected. Factory start up
date is recorded on a label affixed to the GSM housing. Upon receipt, the GSM must be
maintained under power to retain programming. If the internal battery is allowed to discharge
completely, the GSM will no longer be usable.
Note: GSMs are no longer remanufactured.
Injected Key Serial Number
A serial number injected by Gilbarco that uniquely identifies the GSM to the network host. It
is permanently erased if the GSM housing is opened or if the internal battery is allowed to
discharge completely. The POS system can interrogate the GSM for the injected key serial
number and pass it to the network host.
Install Date
Date when the GSM was installed to work with the host network.
Environmental Requirements
Parameter Part Number Values
Operating Temperature PA025800XXXXX +50 ºF (+10 ºC) to +104 ºF (+40 ºC)
PA025801XXXXX -22 ºF (-30 ºC) to +158 ºF (+70 °C)
Relative Humidity 0% to 95% (Non-condensing)
Storage Temperature -22 ºF (-30 ºC) to +176 ºF (+80 ºC)

Introduction
Page 4 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
Physical Specifications
Dimensions
Parameter Values
Height 1.5” (3.81 cm)
Width 6” (15.24 cm)
Length 9” (22.86 cm)
Weight GSM: 4.2 pounds (1.91 kg)
Power Supply: 1.3 pounds (0.5897 kg)
Power Supply Specifications
Dedicated Circuit - Isolated Ground Receptacle suitable for the following:
Q13698-03 GSM Power Supply (90-260 VAC nominal, 50/60 Hz)
Power Type Voltage
AC Power Consumption 25 W
DC Output 5 VDC at 0.7 Amp max.
Related Documents
Document
Number Document GOLD Library
MDE-2530 Pump and Dispenser Installation Manual The Advantage®and Legacy®Models
MDE-3110 PC-based G-SITE System Installation Manual G-SITE
MDE-3111 G-SITE System Start-Up and Service Manual •G-SITE
• Service Manual
MDE-3620 POS Site Preparation Manual Site Preparation
MDE-3816 Passport Hardware Start-Up and Service Manual • Passport
• Service Manual
MDE-4157 Passport Combined Cashier/Manager Workstation
Installation Poster (PX51) Passport
MDE-4158 Passport Cashier Workstation Installation Poster (PX51) Passport
MDE-4159 Passport Standalone Manager Workstation Installation
Poster (PX51) Passport
Related Third-party Documents N/A (Refer to Third-party
Documentation)

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 5
Introduction
Abbreviations and Acronyms
Term Description
ANSI American National Standards Institute
CRIND Card Reader IN Dispenser
GSM Gilbarco Security Module
ISO International Organization for Standardization
LED Light Emitting Diode
NEMA®National Electrical Manufacturer’s Association
POS Point Of Sale
UPS Uninterruptible Power Supply

Important Safety Information
Page 6 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
Important Safety Information
Note: Save this Important Safety Information section in a
readily accessible location.
This section introduces the hazards and safety precautions
associated with installing, inspecting, maintaining or servicing
this product. Before performing any task on this product, read
this safety information and the applicable sections in this
manual, where additional hazards and safety precautions for
your task will be found. Fire, explosion, electrical shock or
pressure release could occur and cause death or serious injury,
if these safe service procedures are not followed.
Preliminary Precautions
You are working in a potentially dangerous environment of
flammable fuels, vapors, and high voltage or pressures. Only
trained or authorized individuals knowledgeable in the related
procedures should install, inspect, maintain or service this
equipment.
Emergency Total Electrical Shut-Off
The first and most important information you must know is how
to stop all fuel flow to the pump/dispenser and island. Locate
the switch or circuit breakers that shut off all power to all fueling
equipment, dispensing devices, and Submerged Turbine
Pumps (STPs).
Total Electrical Shut-Off Before Access
Any procedure that requires access to electrical components or
the electronics of the dispenser requires total electrical shut off
of that unit. Understand the function and location of this switch
or circuit breaker before inspecting, installing, maintaining, or
servicing Gilbarco equipment.
Evacuating, Barricading and Shutting Off
Any procedure that requires access to the pump/dispenser or
STPs requires the following actions:
• An evacuation of all unauthorized persons and vehicles
from the work area
• Use of safety tape, cones or barricades at the affected
unit(s)
• A total electrical shut-off of the affected unit(s)
Read the Manual
Read, understand and follow this manual and any other labels
or related materials supplied with this equipment. If you do not
understand a procedure, call a Gilbarco Authorized Service
Contractor or call the Gilbarco Support Center at
1-800-800-7498. It is imperativetoyour safety and the safety of
others to understand the procedures before beginning work.
Follow the Regulations
Applicable information is available in National Fire Protection
Association (NFPA) 30A; Code for Motor Fuel Dispensing
Facilities and Repair Garages, NFPA 70; National Electrical
Code (NEC), Occupational Safety and Hazard Association
(OSHA) regulations and federal, state, and local codes. All
these regulations must be followed. Failure to install, inspect,
maintain or service this equipment in accordance with these
codes, regulations and standards may lead to legal citations
with penalties or affect the safe use and operation of the
equipment.
Replacement Parts
Use only genuine Gilbarco replacement parts and retrofit kits on
your pump/dispenser. Using parts other than genuine Gilbarco
replacement parts could create a safety hazard and violate
local regulations.
Safety Symbols and Warning Words
This section provides important information about warning
symbols and boxes.
Alert Symbol
This safety alert symbol is used in this manual and on
warning labels to alert you to a precaution which must be
followed to prevent potential personal safety hazards. Obey
safety directives that follow this symbol to avoid possible injury
or death.
Signal Words
These signal words used in this manual and on warning labels
tell you the seriousness of particular safety hazards. The
precautions below must be followed to prevent death, injury or
damage to the equipment:
DANGER:Alerts you to a hazard or unsafe practice
which will result in death or serious injury.
WARNING: Alerts you to a hazard or unsafe practice
that could result in death or serious injury.
CAUTION with Alert symbol: Designates a hazard or
unsafe practice which may result in minor injury.
CAUTION without Alert symbol: Designates a hazard or
unsafe practice which may result in property or
equipment damage
Working With Fuels and Electrical Energy
Prevent Explosions and Fires
Fuels and their vapors will explode or burn, if ignited. Spilled or
leaking fuels cause vapors. Even filling customer tanks will
cause potentially dangerous vapors in the vicinity of the
dispenser or island.
DEF is non-flammable. Therefore, explosion and fire safety
warnings do not apply to DEF fluid lines.
The EMERGENCY STOP, ALL STOP, and
PUMP STOP buttons at the cashier’s station
WILL NOT shut off electrical power to the pump/
dispenser. This means that even if you activate
these stops, fuel may continue to flow
uncontrolled.
You must use the TOTAL ELECTRICAL SHUT-
OFF in the case of an emergency and not the
console’s ALL STOP and PUMP STOP or similar
keys.
!
WARNING
!
!
!
!

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 7
Important Safety Information
No Open Fire
Open flames from matches, lighters, welding torches
or other sources can ignite fuels and their vapors.
No Sparks - No Smoking
Sparks from starting vehicles, starting or using power tools,
burning cigarettes, cigars or pipes can also ignite fuels and their
vapors. Static electricity, including an electrostatic charge on
your body, can cause a spark sufficient to ignite fuel vapors.
Every time you get out of a vehicle, touch the metal of your
vehicle, to discharge any electrostatic charge before you
approach the dispenser island.
Working Alone
It is highly recommended that someone who is capable of
rendering first aid be present during servicing. Familiarize
yourself with Cardiopulmonary Resuscitation (CPR) methods, if
you work with or around high voltages. This information is
available from the American Red Cross. Always advise the
station personnel about where you will be working, and caution
them not to activate power while you are working on the
equipment. Use the OSHA Lockout/ Tagout procedures. If you
are not familiar with this requirement, refer to this information in
the service manual and OSHA documentation.
Working With Electricity Safely
Ensure that you use safe and established practices in working
with electrical devices. Poorly wired devices may cause a fire,
explosion or electrical shock. Ensure that grounding
connections are properly made. Take care that sealing devices
and compounds are in place. Ensure that you do not pinch wires
when replacing covers. Follow OSHA Lockout/Tagout
requirements. Station employees and service contractors need
to understand and comply with this program completely to
ensure safety while the equipment is down.
Hazardous Materials
Some materials present inside electronic enclosures may
present a health hazard if not handled correctly. Ensure that you
clean hands after handling equipment. Do not place any
equipment in the mouth.
In an Emergency
Inform Emergency Personnel
Compile the following information and inform emergency
personnel:
• Location of accident (for example, address, front/back of
building, and so on)
• Nature of accident (for example, possible heart attack, run
over by car, burns, and so on)
• Age of victim (for example, baby, teenager, middle-age,
elderly)
• Whether or not victim has received first aid (for example,
stopped bleeding by pressure, and so on)
• Whether or not a victim has vomited (for example, if
swallowed or inhaled something, and so on)
IMPORTANT: Oxygen may be needed at scene if gasoline has
been ingested or inhaled. Seek medical advice immediately.
Lockout/Tagout
Lockout/Tagout covers servicing and maintenance of machines
and equipment in which the unexpected energization or start-up
of the machine(s) or equipment or release of stored energy
could cause injury to employees or personnel. Lockout/Tagout
applies to all mechanical, hydraulic, chemical, or other energy,
but does not cover electrical hazards. Subpart S of 29 CFR Part
1910 - Electrical Hazards, 29 CFR Part 1910.333 contains
specific Lockout/Tagout provision for electrical hazards.
The pump/dispenser contains a chemical known to the
State of California to cause cancer.
WARNING
!
The pump/dispenser contains a chemical known to the
State of California to cause birth defects or other
reproductive harm.
WARNING
!
Gasoline ingested may cause unconsciousness
and burns to internal organs.
Do not induce vomiting.
Keep airway open.
Oxygen may be needed at scene.
Seek medical advice immediately.
WARNING
!
Gasoline inhaled may cause unconsciousness
and burns to lips, mouth and lungs.
Keep airway open.
Seek medical advice immediately.
WARNING
!
Gasoline spilled in eyes may cause burns to eye
tissue.
Irrigate eyes with water for approximately 15
minutes.
Seek medical advice immediately.
WARNING
!
Gasoline spilled on skin may cause burns.
Wash area thoroughly with clear water.
Seek medical advice immediately.
WARNING
!
DEF is mildly corrosive. Avoid contact with eyes, skin, and
clothing. Ensure that eyewash stations and safety
showers are close to the workstation location. Seek
medical advice/recommended treatment if DEF spills into
eyes.
WARNING
!

Installation
Page 8 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
Installation
Before You Begin
Review the basic site criteria in this sub-section before installing the GSM.
Safety Considerations
• The GSM is not suitable for use over hazardous locations. Refer to MDE-2530 Pump and
Dispenser Installation Manual for information on hazardous locations.
• Site electrical service must comply with all installation requirements for a complete
fueling system.
Choosing a Location
• Locate the GSM (PA0258XXXXXXX) in an area with an office-type environment not
subject to extreme variations in temperature. The ambient temperature must be between
+50 ºF (+10 ºC) and +104 ºF (+40 ºC) for PA025800XXXXX, and -22 ºF (-30 ºC) to
+158 ºF (+70 °C) for PA025801XXXXX.
• Locate the GSM in an area with minimal possibility of liquid spills.
• Locate the GSM in a position away from direct sunlight. If necessary, provide a suitable
sun screen.
Installing Cables
• Install all cables so that they are protected from damage or accidental disconnection.
Route along a wall or under a counter and secure with cable ties or suitable cable clamps.
• Route cables away from fluorescent lights, compressor wiring, or other sources of
electrical interference.
Connecting the GSM and Controller
• Connect the GSM to a dedicated circuit with an Isolated Ground Receptacle
(Hubbell®5261 or equivalent).
• This circuit must NOT share the conduit with wiring for devices that draw high amperage
(compressor, freezer, STP, and so on) or a device that is a source of Radio Frequency
Interference (TV, microwave, intercom, two-way radio, and so on).
• Ideally the GSM should be powered by the same outlet as the POS to which it is
connected. At a minimum it should share a breaker with the POS Controller (C-2,
PC-based G-SITE POS system, Passport POS system, third-party POS, and so on).
• GSM and Controller must be on the same phase of AC power.

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 9
Installation
Installing the GSM
Verifying and Preparing for Installation
To verify and prepare for the installation of the GSM, proceed as follows:
1Verify if the GSM to be installed displays the correct model number. The sticker placed on the
GSM indicates the oil company compatibility, which should match with the model number
code. For example, Shell®Oil Company GSM with PA02580000SHL.
Figure 1: Installing the GSM
PowerModuleQ12538-01
or Q13698-03 Part of
PA025800XXXXX
GSM Model No.
PA025800XXXXX
Isolated Ground Outlet POS
System CPU Controller Circuit
C-2 Controller PA0211XXXXXXX
Modular Cable 10’ (3.04 m) Long Q13850-10
(May not support all third-party controllers)
GSM Gender Mender
Q13180-04 or -04B
PC-based G-SITE POS System
GSM
Third-party
Controller*
I/O Expansion
Address 0
RS-232
5’
5’
* Refer to third-party documentation for installation of GSM with a third-party controller.
RS-232 Gender Mender
Q13180-22 or -22B
Q13180-20B COM
Gender Mender
Port 4
Passport
(Server)
USB-RS-232
Converter

Installation
Page 10 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
2Use the following table to verify if the correct CRIND software is installed.
Controller CRIND Logic Board Software Version
Gilbarco POS System T17361 15.2 or later
T17764
M03651A001, A002 16.0 or later
M04108A001 02.x.x
Third-party T17361 50.2.4
T17764
M03651A001, A002 51.1.6, 60.x.x, or 62.x.x
M04108A001 02.x.x
3Position the unit within 10 feet (3.04 m) of an isolated ground outlet and the POS system.
4Mount the GSM on a wall or shelf, using the unit as a template (do not use the GSM as a drill
guide). Ensure that you can see the LED indicators when the GSM is installed.
5Turn off power to the Controller.
OFF

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 11
Installation
Connecting the GSM to PC G-SITE Controller
To connect the GSM to the PC G-SITE Controller, proceed as follows:
1Connect a 9-pin RPCI Gender Mender (Q13180-04B) to the GSM (see Figure 2).
Figure 2: Connecting the CAT-5 Cable
PA02580000XXX
OR
PA0258000TXXX
PC Based G-SITE POS System
Q13180-04B
Q13180-20B
M09747B010
Q13180-63B
5’
5’
Power Module
Q13698-03
Part of
PA02580000XXX Passport Edgeport
USB to RS-232 Converter
Passport Enhanced Dispenser
Hub PA04030000
2Connect one end of the CAT-5 Cable (Q13482-XX) to the 9-pin Gender Mender and run the
other end to the PC G-SITE Controller.
3Connect the CAT-5 Cable (Q13482-XX) to the appropriate position on the G-SITE Controller
(see Figure 2).
4Connect the power module to the GSM.
5Insert the GSM power module outlet cord into the outlet.
Note: Power must be applied to the GSM before it is applied to the Controller.

Installation
Page 12 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
6For Q13698-03 power supplies:
• Connect the Q11121-01 Cable to the power supply.
• Plug cable into the power outlet.
For applications that do not have a National Electrical Manufacturer’s Association (NEMA)
5-15 style outlet, the customer must supply a connector and attach it to the end of a Q11736-01
Cable.
7Turn on power to the Controller.
8Verify the G-SITE system or third-party controller programming by checking for the
following:
• Correct addresses Poll/Cluster/Select.
• Correct number of Terminal IDs.
• Correct Terminal IDs.
• Correct Terminal address.
• Correct device type.
9Contact the network for verification of parameters and station start up.
10 Observe the CRIND device display.
• If the CRIND device initiation is successful, you see a prompt requesting card insertion on
the display once the start up and initiation are complete.
• If the CRIND device displays OUT OF SERVICE or ONE MOMENT PLEASE, open the
• G-SITE POS system shift.
• If the CRIND device displays PLEASE PAY INSIDE and beeps, it implies that the
third-party controller is not polling the CRIND device.

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 13
Installation
11 Using a permanent ink marker, write the month, day, and year of installation in block letters on
the front product label (see Figure 3).
Figure 3: Front Product Label
MONTH DAY YEAR
INSTALL
DATE
UP
THIS UNIT FOR
Mobil
ONLY
12 Verify correct debit card processing by attempting a debit card transaction at the CRIND
device. Refer to “Testing and Troubleshooting” on page 21.
Connecting the GSM to Passport (V3.6 to V8.0)
To connect the GSM to the Passport system, proceed as follows:
1Connect a 9-pin RPCI Gender Mender (Q13180-04B) to the GSM (see Figure 2 on page 11).
2Connect one end of a CAT-5 Cable (Q13482-XX) to the 9-pin Gender Mender (Q13180-04B)
and run the other end to the Passport Server Edgeport Device.
3Connect the CAT-5 Cable (Q13482-XX) to a 9-pin Gender Mender (Q13180-20B), then
connect Q13180-20B to the COM 3 position on the Passport Server Edgeport Device
(see Figure 2 on page 11).
4Connect the power module to the GSM.
5Insert the GSM power module outlet cord into the outlet.

Installation
Page 14 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
6For Q13698-03 power supplies, perform the following:
• Connect Q11121-01 Cable to the power supply.
• Plug cable into the power outlet.
For applications that do not have a NEMA 5-15 style outlet, the customer must supply a
connector and attach it to the end of a Q11736-01 Cable.
7Turn on power to the Controller.
Note: Power must be applied to the GSM before it is applied to the Controller.
8Verify the Passport POS system programming by checking for the following:
• Correct addresses Poll/Cluster/Select.
• Correct number of terminal IDs.
• Correct terminal IDs.
• Correct terminal address.
• Correct device type.
9Contact the network for verification of parameters and station start up.
10 Observe the CRIND device display.
• If the CRIND device initiation is successful, you see a prompt requesting card insertion
on the display once the start up and initiation are complete.
• If the CRIND device displays OUT OF SERVICE or ONE MOMENT PLEASE, open the
G-SITE POS system shift.
• If the CRIND device displays PLEASE PAY INSIDE and beeps, it implies that the
third-party controller is not polling the CRIND device.
11 Using permanent ink marker write the month, day, and year of installation in block letters on
the front product label (see Figure 3 on page 13).
12 Verify correct debit card processing by attempting a debit card transaction at the CRIND
device. Refer to “Testing and Troubleshooting” on page 21.
Connecting the GSM to Passport (V8.02 or Later)
To connect the GSM to the Passport system, proceed as follows:
1Connect a 9-pin RPCI Gender Mender (Q13180-04B) to the GSM (see Figure 2 on page 11).
2Connect one end of a CAT-5 Cable (Q13482-XX) to the 9-pin Gender Mender (Q13180-04B)
and run the other end to the Enhanced Dispenser Hub Device.
3At the Enhanced Dispenser Hub, connect the loose end of the CAT-5 Cable to a 9-pin COM
Gender Mender (Q13180-20B).
4Connect the 9-pin Gender Mender (Q13180-20B) to an RJ-45 to DB-9 Male Cable Adapter
(M09747B010), or attach Q13180-20B to an Enhanced Dispenser Hub COM Gender Mender
(Q13180-63B). Q13180-63B will be attached to the Enhanced Dispenser Hub with a
Q13480-XX CAT-5 Cable.

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 15
Installation
5Attach either the RJ-45 to DB-9 Cable Adapter (M09747B010) or the Enhanced Dispenser
Hub COM Gender Mender (Q13180-63B) to COM 4 on the Enhanced Dispenser Hub (see
Figure 2 on page 11). Q13180-63B will be attached to the Enhanced Dispenser Hub with a
Q13480-XX CAT-5 Cable.
With Passport V8.02 and later, communication to the GSM is through the Enhanced
Dispenser Hub. COM Port 4 of the Enhanced Dispenser Hub has been hard-coded for
communication to the GSM. Port mapping of other serial devices should NOT be done
against COM Port 4.
IMPORTANT INFORMATION
6Connect the power module to the GSM.
7Insert the GSM power module outlet cord into the outlet.
Note: Power must be applied to the GSM before it is applied to the Controller.
8For Q13698-03 power supplies:
• Connect the Q11121-01 Cable to the power supply.
• Plug the cable into the power outlet.
For applications that do not have a NEMA 5-15 style outlet, the customer must supply a
connector and attach it to the end of a Q11736-01 Cable.
9Turn on power to the Controller.
10 Verify the Passport POS system programming by checking for the following:
• Correct addresses Poll/Cluster/Select.
• Correct number of terminal IDs.
• Correct terminal IDs.
• Correct terminal address.
• Correct device type.
11 Contact the network for verification of parameters and station start up.
12 Observe the CRIND device display.
• If the CRIND device initiation is successful, you see a prompt requesting card insertion on
the display once the start up and initiation are complete.
• If the CRIND device displays OUT OF SERVICE or ONE MOMENT PLEASE, open the
• G-SITE POS system shift.
• If the CRIND device displays PLEASE PAY INSIDE and beeps, it implies that the third-
party controller is not pulling the CRIND device.
13 Using permanent ink marker, write the month, day, and year of installation in block letters on
the front product label (see Figure 3 on page 13).
14 Verify correct debit card processing by attempting a debit card transaction at the CRIND
device. Refer to “Testing and Troubleshooting” on page 21.

Installation
Page 16 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
Installing PA025801XXXXX GSM in SMART CRIND™
To install the GSM in the SMART CRIND, proceed as follows:
1Install the GSM sideways into the slot next to the UPS and main power supply (from Side 2).
Figure 4: Installing the GSM Sideways
Bolts that
secure the GSM
to the frame
2Secure the GSM onto the frame using the 7/16” bolts provided as a part of the SMART
CRIND Assembly.
Figure 5: Securing the GSM
GSM
Note: The GSM may touch the Power Supply (Battery Back-up) when sliding into place. If so,
move the Power Supply to the left.

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 17
Installation
3With the power off, connect the Power Supply Cable and the cable from the site controller into
the relevant ports at the rear of the GSM (see Figure 6).
Figure 6: Connecting the Power Supply Cable
Power Supply Cable
Cable from SBC or
Interface Board
The installation of the GSM in the SMART CRIND is complete.
Removing the GSM from Service
To adhere to the American National Standards Institute (ANSI)/International Organization for
Standardization (ISO) PIN key management security guidelines, the security regulations
mandated by the networks require that all cryptographic devices removed from service have
their encryption keys erased/destroyed.
As a result, it is necessary to erase the encryption key(s) maintained in the GSM when it is
removed from service.
This procedure renders the GSM unusable. Once performed, the GSM cannot be
placed back into service.
CAUTION
To remove the GSM from service, proceed as follows:
1Disconnect the GSM Communications Cable from the Controller.
2Remove the security label covering the screw on the end of the GSM opposite the Status LED.
3When the GSM is powered up, remove the screw and discard.
Note: This process destroys the encryption key(s) in the GSM. The GSM is no longer usable.

System Operation
Page 18 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
4Record the model number, serial number, and any other identifying marks on the GSM label
that may be required by the network or owner of the GSM to document the destruction of the
GSM key(s).
5With a pocketknife or Exacto-knife, lift one corner of the label on the face of the GSM and
slowly peel away from the GSM. This process should leave many small “dots” behind, on the
GSM.
6Dispose of the removed label. The purpose of this step is to indicate that the GSM is VOID
and to remove any indication of the network/customer keys that were contained in the GSM.
7Properly dispose of the GSM according to specific instructions provided by the network for
the destruction of cryptographic devices.
Note: The GSM contains hazardous materials such as lithium and lead that cannot be
disposed of using regular procedures. It must be disposed of with a processor that can
accommodate hazardous materials.
For your convenience, you may return the out-of-warranty GSM devices to Gilbarco
Veeder-Root®, postage pre-paid, and we will dispose of in the proper manner. Units may be
shipped to the following address:
Gilbarco
Attn: GSM Disposal
c/o Board Repair Operations
7300 West Friendly Avenue
Greensboro, NC 27420
System Operation
The GSM has two LED indicators, labeled “Power” and “Status”.
Power Indicator LED
The GSM power indicator LED should be continuously lit when connected to the GSM power
supply and plugged in. If the LED is not lit, proceed as follows to correct the problem:
1Confirm if the wall receptacle is providing power.
2Measure the GSM power supply output. Output voltage should be 5 V ± 0.25 V.
• If the power supply voltage is outside the specified range, replace the GSM power supply.
• If the power supply voltage is within the specified range and power indicator LED still is
not lit, replace the GSM.

MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010 Page 19
System Operation
Status LED When a new GSM is initially powered up, the status LED should flash in one of the following
patterns.
For Master/Session Key
LED Pattern Indication
Continuous ON/OFF Flash (see Figure 7)GSM good - Ready for debit
Diagnostic Code 3 (refer to “GSM Diagnostic
Codes” on page 20)GSM good - Indicates that the network working key has been
successfully loaded from the network
Any other error code pattern Replace GSM
Once the GSM has received a network working key (Master/Session only), the status LED will
blink ON and OFF continuously, approximately once per second, as shown in Figure 7. This
GSM is ready for debit.
For DUKPT
LED Pattern Indication
Continuous ON/OFF Flash (see Figure 7)GSM good - Ready for debit
Any other error code pattern Replace GSM
A DUKPT injected GSM will blink ON and OFF continuously right out of the box (network
working key is not required).
Figure 7: LED Status
ON
OFF Approximately 1 blink per second
Example: Graph Indicating Normal LED Display
Example: Graph Indicating diagnostic Code 3
ON
OFF On for 5
seconds 3 Blinks On for 5
seconds
GSM related errors are signaled by diagnostic code displays on the status LED. The status
LED will stay lit for approximately five seconds between the display of diagnostic code. This
sequence repeats continuously. Refer to “GSM Diagnostic Codes” on page 20.

System Operation
Page 20 MDE-2597L Gilbarco® Security Module (GSM) PA0258XXXXXXX Installation and Service Instructions · January 2010
GSM Diagnostic Codes
LED Pattern Corrective Action*
Diagnostic Code 3 - Repeating pattern with LED
lit for five seconds followed by three short blinks Download network working key from network host.
LED constantly on or LED constantly off Replace GSM (Fatal diagnostic code).
Very Slow Blinking Powerfail GSM by disconnecting the AC side of the
power supply and plug back in.
Any other diagnostic/error code pattern Replace GSM (Fatal diagnostic code).
*When a diagnostic is displayed, try cycling power to the GSM at the wall outlet before replacing the unit or
taking any other corrective action.
The following are the GSM Diagnostic Codes: