Alfa Romeo Tonale 2024 User manual

2024 OWNER’S MANUAL
2024 TONALE
First Edition
24_GC_GH_OM_EN_USC
©2023 FCA US LLC. All Rights Reserved. ALFA ROMEO is a registered trademark of FCA Group Marketing S.p.A.,
used with permission. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
Whether it’s providing information about specic product features, taking a tour through your vehicle’s heritage, knowing what steps to take
following an accident or scheduling your next appointment, we know you’ll nd the app an important extension of your Alfa Romeo brand
vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store®or Google
Play®Store and enter the search keyword “Alfa Romeo” (U.S. residents only).
USA
alfaromeousa.com/
owners/owners-service-manual
Canada
alfaromeo.ca/en/
owners/owners-service-manual
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This
manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please
disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in
design and specications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them
on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine
except as necessary, service your vehicle in a well-ventilated area and wear gloves or
wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE.
CALL 1-855-299-1368 OR VISIT ALFAROMEO.RSAHELP.COM (USA)
SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the RoadsideAssistance Program at any time. The RoadsideAssistance Program is subject to restrictions and conditions of use, that are
determined solely by FCA US LLC.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control,
resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any
device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers,
portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you nd yourself unable to
devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Alfa Romeo brand vehicle and to provide a
convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit www.alfaromeousa.com (USA),
www.alfaromeo.ca (Canada) or your local Alfa Romeo brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Owner Handbook, Radio Instruction Manual and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the rst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 844-253-2872 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the rst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend,
or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.

TABLE OF CONTENTS
1 INTRODUCTION........................................................................... 7 1
2 GETTING TO KNOW YOUR VEHICLE.................................................. 15 2
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .................................. 78 3
4 STARTING AND OPERATING .......................................................... 95 4
5 MULTIMEDIA ........................................................................... 142 5
6 SAFETY.................................................................................. 160 6
7 IN CASE OF EMERGENCY............................................................. 199 7
8 SERVICING AND MAINTENANCE .................................................... 212 8
9 TECHNICAL SPECIFICATIONS ....................................................... 255 9
10 CUSTOMER ASSISTANCE ............................................................ 260 10
11 INDEX ................................................................................... 266 11
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INTRODUCTION
SYMBOLS KEY ....................... 8
ROLLOVER WARNING................... 8
VEHICLE MODIFICATIONS/ALTERATIONS .......9
SYMBOL GLOSSARY ................... 9
GETTING TO KNOW YOUR
VEHICLE
HIGH VOLTAGE BATTERY ................15
Battery Conditioning ................ 16
Regenerative Braking System (RBS) ....... 17
E-Selec Mode .................... 17
HIGH VOLTAGE CHARGING OPERATION .......18
SAE J1772 Charging Inlet ............. 18
AC Level 1 Charging (120 Volt, 12 Amp) ..... 18
AC Level 2 Charging (240 Volt, 40 Amp) ..... 25
Charging Times ................... 26
Vehicle Charge Indicators ............. 26
Hybrid Electric Pages ................ 28
KEYS ........................... 31
KeyFobs ....................... 31
SENTRY KEY ....................... 34
IGNITION SWITCH ....................34
Keyless Enter ‘n Go™ Ignition ........... 34
Keyless Enter ‘n Go™ Ignition — PHEV Only . . . 36
REMOTE START — IF EQUIPPED ............37
How To Use Remote Start ............. 37
To Exit Remote Start Mode ............ 38
Remote Start Front Defrost Activation —
If Equipped ..................... 38
Remote Start Comfort Systems — If Equipped . 38
Remote Start Windshield Wiper De-Icer
Activation — If Equipped .............. 39
Remote Start Abort Message — If Equipped . . . 39
Scheduled Cabin Conditioning (SCC) —
If Equipped (PHEV Only) .............. 39
DOORS ..........................40
Manual Door Locks ................. 40
Power Door Locks ................. 40
Keyless Enter ‘n Go™ — Passive Entry ...... 41
Automatic Door Locks — If Equipped ....... 42
Automatic Unlock Doors On Exit ......... 42
Dead Lock Device — If Equipped ......... 43
Child-Protection Door Lock System —
Rear Doors ..................... 43
STEERING WHEEL ................... 44
Tilt/Telescoping Steering Column ......... 44
Heated Steering Wheel — If Equipped ...... 44
DRIVER MEMORY SETTINGS — IF EQUIPPED..... 44
Programming The Memory Feature ........ 45
Memory Position Recall .............. 45
SEATS........................... 45
Manual Adjustment Rear Seats .......... 45
Power Adjustment Front Seats .......... 46
Front Heated Seats — If Equipped ........ 47
Front Ventilated Seats — If Equipped ....... 47
Rear Seat Armrest — If Equipped ......... 48
Head Restraints .................. 48
UCONNECT VOICE RECOGNITION QUICK TIPS —
IF EQUIPPED .......................49
Introducing Voice Recognition ........... 49
Basic Voice Commands .............. 49
Get Started ..................... 50
Additional Information ............... 50
MIRRORS .........................50
Inside Rearview Mirror ............... 50
Illuminated Vanity Mirrors ............. 51
Outside Mirrors ................... 51
Outside Automatic Dimming Mirrors —
If Equipped ..................... 51
Power Adjustment Mirrors ............. 51
Folding Mirrors ................... 52
Heated Mirrors — If Equipped .......... 52
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ............. 52
Before You Begin Programming HomeLink® . . 53
Erasing All The HomeLink® Channels ...... 53
Identifying Whether You Have A Rolling Code Or
Non-Rolling Code Device .............. 53
Programming HomeLink® To A Garage Door
Opener ........................ 53
Programming HomeLink® To A Miscellaneous
Device ........................ 54
Reprogramming A Single HomeLink® Button . . 54
Canadian/Gate Operator Programming ..... 54
Security ....................... 55
Troubleshooting Tips ................ 55
EXTERIOR LIGHTS .................... 55
Multifunction Lever ................. 55
Headlight Switch .................. 55
Daytime Running Lights (DRLs) — If Equipped . 56
High/Low Beam Switch .............. 56
Automatic High Beam Headlights —
If Equipped ..................... 56
Flash-To-Pass .................... 56
Automatic Headlights — If Equipped ....... 56
Headlights On Automatically With Wipers —
If Equipped ..................... 57
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Headlight Delay ................... 57
Lights-On Reminder ................ 57
Rear Fog Lights — If Equipped ........... 57
Cornering Lights — If Equipped .......... 57
Turn Signals ..................... 57
Lane Change Assist ................ 57
Battery Saver Feature ............... 58
INTERIOR LIGHTS .................... 58
Interior Courtesy Lights .............. 58
WINDSHIELD WIPERS AND WASHERS ........ 59
Windshield Wiper Operation ............ 59
Rain Sensing Wipers — If Equipped ........ 60
Rear Window Wiper/Washer ........... 61
CLIMATE CONTROLS .................. 61
Automatic Climate Control Descriptions And
Functions ...................... 61
Automatic Temperature Control (ATC) ...... 64
Climate Voice Commands ............. 64
Operating Tips ................... 64
INTERIOR STORAGE AND EQUIPMENT ........65
Storage ....................... 65
USB Control ..................... 66
Power Outlets — If Equipped ............ 67
Wireless Charging Pad — If Equipped ...... 68
WINDOWS ........................69
Power Window Controls .............. 69
Automatic Window Features ........... 69
Power Window System Initialization ....... 70
Window Lockout Switch .............. 70
Wind Buffeting ................... 70
POWER SUNROOF — IF EQUIPPED .......... 70
Opening And Closing The Sunroof ........ 71
Opening And Closing The Power Sunshade . . . 71
Pinch Protect Feature ............... 71
Re-Initialization Procedure ............. 71
Sunroof Maintenance ............... 72
HOOD ...........................72
Opening The Hood ................. 72
Closing The Hood .................. 72
LIFTGATE .........................73
Unlock/Open The Liftgate ............. 73
Lock/Close The Liftgate .............. 73
Power Liftgate — If Equipped ........... 74
Adjustable Power Liftgate Height ......... 75
Hands-Free Liftgate — If Equipped ........ 75
Cargo Area Features ................ 76
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER .................78
Instrument Cluster Descriptions ......... 79
INSTRUMENT CLUSTER DISPLAY ........... 79
Instrument Cluster Display Location And
Controls ....................... 79
Oil Change Reset .................. 81
Oil Change Indicator System ........... 81
Electric Mode Temporarily Unavailable ..... 81
Gear Shift Indicator (GSI) — If Equipped ..... 82
Instrument Cluster Display Menu Items ..... 83
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............... 84
WARNING LIGHTS AND MESSAGES .......... 85
Red Warning Lights ................. 86
Yellow Warning Lights ............... 88
Yellow Indicator Lights ............... 92
Green Indicator Lights ............... 92
White Indicator Lights ............... 93
Blue Indicator Lights ................ 93
Gray Indicator Lights ................ 93
ONBOARD DIAGNOSTIC SYSTEM — OBD II ......93
Onboard Diagnostic System (OBD II)
Cybersecurity .................... 94
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................94
STARTING AND OPERATING
STARTING THE ENGINE — GAS .............95
Normal Starting ................... 95
Extended Park Starting .............. 96
After Starting — Warming Up The Engine .... 96
If Engine Fails To Start ............... 96
Stopping The Engine ................ 96
STARTING THE VEHICLE — PHEV ............ 97
Normal Starting ................... 97
After Starting .................... 97
To Turn Off The Vehicle Using ENGINE
START/STOP Button ................ 97
ENGINE BREAK-IN RECOMMENDATIONS ....... 98
PARK BRAKE....................... 98
Electric Park Brake (EPB) ............. 98
AUTOMATIC TRANSMISSION ............. 101
Ignition Park Interlock .............. 101
Brake/Transmission Shift Interlock (BTSI)
System ....................... 101
6-SPEED OR 9-SPEED AUTOMATIC
TRANSMISSION .................. 102
ALL-WHEEL DRIVE (AWD)............... 105
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POWER STEERING ................... 105
ALFA DNA SELECTOR — GAS ............. 106
Alfa DNA System ................. 106
Driving Modes ................... 106
ALFA ACTIVE SUSPENSION (AAS) — IF EQUIPPED . 106
STOP/START SYSTEM — IF EQUIPPED........ 107
AutostopMode .................. 107
Possible Reasons The Engine Does Not
Autostop ...................... 107
To Start The Engine While In Autostop Mode . . 107
To Manually Turn Off The Stop/Start System . 108
To Manually Turn On The Stop/Start System . . 108
System Malfunction ................ 108
ACTIVE SPEED LIMITER — IF EQUIPPED....... 108
Activation ..................... 108
Exceeding The Set Speed ............ 109
Deactivation .................... 109
INTELLIGENT SPEED ASSIST (ISA) — IF EQUIPPED. 109
Activation ..................... 109
Sign Capture Modes ............... 109
Exceeding The Set Speed ............ 109
Deactivation .................... 110
CRUISE CONTROL SYSTEMS ............. 110
Adaptive Cruise Control (ACC) .......... 110
TRAFFIC SIGN RECOGNITION — IF EQUIPPED . . . 115
Activation/Deactivation ............. 115
Traffic Sign Recognition Modes ......... 115
Indications On The Display ............ 116
INTELLIGENT ADAPTIVE CRUISE CONTROL —
IF EQUIPPED ......................116
Activation/Deactivation ............. 116
ACTIVE DRIVING ASSIST SYSTEM — IF EQUIPPED . 117
Operation ..................... 117
Turning Active Driving Assist On Or Off ..... 117
Indications On The Display ............ 119
Minimum Risk Maneuver ............ 119
System Status ................... 119
System Operation/Limitations .......... 119
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED................ 120
ParkSense Sensors ................ 120
ParkSense Warning Display ........... 120
ParkSense Display ................ 120
Enabling And Disabling ParkSense ....... 121
Service The ParkSense Park Assist System . . 121
Cleaning The ParkSense System ........ 121
ParkSense System Usage Precautions ..... 121
Side Distance Warning (SDW) System ..... 122
PARKSENSE ACTIVE PARK ASSIST SYSTEM —
IF EQUIPPED ......................124
Enabling And Disabling The ParkSense
Active Park Assist System ............ 124
Parallel/Perpendicular Parking Space
Assistance Operation ............... 125
Exiting The Parking Space ............ 126
LANESENSE — IF EQUIPPED ............. 128
LaneSense Operation .............. 128
Turning LaneSense On Or Off .......... 128
LaneSense Warning Message .......... 128
Changing LaneSense Status ........... 130
PARKVIEW REAR BACK UP CAMERA ........ 130
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ......................131
REFUELING THE VEHICLE — GAS ...........132
REFUELING THE VEHICLE — PHEV (IF EQUIPPED) . 133
VEHICLE LOADING ................... 135
Certification Label ................ 135
TRAILER TOWING ................... 136
Common Towing Definitions ........... 136
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .................. 137
Trailer And Tongue Weight ............ 138
Towing Requirements .............. 138
Towing Tips .................... 140
RECREATIONAL TOWING (BEHIND MOTORHOME) . 140
Towing This Vehicle Behind Another Vehicle . . 140
Recreational Towing ............... 140
DRIVING TIPS...................... 140
Driving On Slippery Surfaces .......... 140
Driving Through Water .............. 141
MULTIMEDIA
UCONNECT SYSTEMS ................. 142
CYBERSECURITY ...................142
UCONNECT SETTINGS ................. 142
Customer Programmable Features ....... 142
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ......................157
Steering Wheel Rotary Control .......... 157
Controls on Central Tunnel ............ 158
MYCAR.........................158
PERFORMANCE PAGES ................ 158
Technical Gauges ................. 159
Consumption History ............... 159
Accessory Gauges ................ 159
RADIO OPERATION AND MOBILE PHONES .....159
Regulatory And Safety Information ....... 159
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SAFETY
SAFETY FEATURES................... 160
Anti-Lock Brake System (ABS) ......... 160
Electronic Brake Control (EBC) System ..... 160
AUXILIARY DRIVING SYSTEMS ............ 164
Blind Spot Monitoring (BSM) — If Equipped . . 164
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............. 167
Tire Pressure Monitoring System (TPMS) .... 169
OCCUPANT RESTRAINT SYSTEMS .......... 172
Occupant Restraint Systems Features ..... 172
Important Safety Precautions .......... 172
Seat Belt Systems ................ 172
Supplemental Restraint Systems (SRS) .... 178
Child Restraints ................. 188
SAFETY TIPS ...................... 196
Transporting Passengers ............. 196
Transporting Pets ................. 197
Connected Vehicles ................ 197
Safety Checks You Should Make Inside
The Vehicle .................... 197
Periodic Safety Checks You Should Make
Outside The Vehicle ................ 198
Exhaust Gas ................... 198
Carbon Monoxide Warnings ........... 198
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........... 199
SOS SYSTEM — IF EQUIPPED .............199
TIRE INFLATOR KIT — IF EQUIPPED ......... 202
Description .................... 202
Inflation Procedure ................ 202
Checking And Restoring Tire Pressure ..... 204
Sealant Cartridge Replacement ......... 204
JUMP STARTING .................... 205
Preparations For Jump Start ........... 205
Jump Starting Procedure ............. 206
REFUELING IN EMERGENCY ............. 207
IF YOUR ENGINE OVERHEATS............. 207
GEAR SELECTOR OVERRIDE ............. 208
FREEING A STUCK VEHICLE..............208
TOWING A DISABLED VEHICLE ............ 209
Without The Key Fob ............... 210
All-Wheel Drive (AWD) Models .......... 210
Tow Eye — If Equipped .............. 210
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ..........................211
EVENT DATA RECORDER (EDR)............ 211
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............... 212
Maintenance Plan ................ 212
ENGINE COMPARTMENT ............... 215
1.3L PHEV Engine ................. 215
2.0L Engine .................... 216
Checking Oil Level ................. 217
Adding Washer Fluid ............... 217
Maintenance-Free Battery ............ 217
Pressure Washing ................. 218
VEHICLE MAINTENANCE ...............218
Engine Oil ..................... 218
Engine Oil Filter .................. 219
Engine Air Cleaner Filter ............. 219
Air Conditioner Maintenance .......... 220
Body Lubrication ................. 221
Wiper Blades ................... 221
Exhaust System ................. 222
Cooling System .................. 223
Brake System ................... 225
Automatic Transmission ............. 226
Fuses ........................ 227
Bulb Replacement ................ 240
TIRES ..........................240
Tire Safety Information ............. 240
Tires — General Information ........... 245
Tire Types ..................... 248
Spare Tires — If Equipped ............ 248
Tire Rotation Recommendations ........ 249
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ................250
Treadwear ..................... 250
Traction Grades .................. 250
Temperature Grades ............... 250
STORING THE VEHICLE — GAS ............ 251
STORING THE VEHICLE — PHEV ........... 251
BODYWORK.......................251
Protection From Atmospheric Agents ...... 251
Body And Underbody Maintenance ....... 252
Preserving The Bodywork ............ 252
INTERIORS .......................253
Seats And Fabric Parts .............. 253
Plastic And Coated Parts ............. 254
Leather Surfaces ................. 254
Glass Surfaces .................. 254
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ......255
BRAKE SYSTEM ....................255
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WHEEL AND TIRE TORQUE SPECIFICATIONS . . . 255
Torque Specifications ............... 255
FUEL REQUIREMENTS .................256
1.3L Engine .................... 256
2.0L Engine .................... 256
Reformulated Gasoline .............. 256
Gasoline/Oxygenate Blends ........... 256
E-85 Usage In Non-Flex Fuel Vehicles ..... 256
CNG And LP Fuel System Modifications .... 257
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline .......... 257
Materials Added To Fuel ............. 257
Fuel System Cautions ............... 257
FLUID CAPACITIES ...................258
ENGINE FLUIDS AND LUBRICANTS .........258
CHASSIS FLUIDS AND LUBRICANTS ......... 259
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ..................... 260
Prepare For The Appointment .......... 260
Prepare A List ................... 260
Be Reasonable With Requests ......... 260
IF YOU NEED ASSISTANCE ..............260
Roadside Assistance ............... 260
FCA US LLC Customer Center .......... 261
FCA Canada Inc. Customer Care ........ 261
Alfa Romeo Customer Care (Puerto Rico and
US Virgin Islands) ................. 261
Mexico ....................... 261
Puerto Rico And US Virgin Islands ........ 261
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ........... 261
Service Contract ................. 261
WARRANTY INFORMATION .............. 262
MOPAR®PARTS.................... 262
REPORTING SAFETY DEFECTS ............ 262
In The 50 United States And Washington,
D.C. ......................... 262
In Canada ..................... 263
PUBLICATION ORDER FORMS ............ 263
Change Of Ownership Or Address .......... 263
General Information ..................263
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INTRODUCTION
Dear Customer,
We would like to congratulate and thank you for the purchase of your Alfa Romeo.
We have written this Owner’s Manual to help you get to know all of the features of your vehicle and use it in the best possible way. Please take the necessary time to familiarize
yourself with all the dynamic features of your vehicle.
Here you will find important information and warnings regarding the use of your vehicle, and how to achieve the best performance from the technical features of your Alfa Romeo.
You are advised to read through the Owner’s Manual before taking it on the road for the first time. It is important to become familiar with the controls of your vehicle, especially
with sections concerning the brakes, handling, transmission, and vehicle behavior on different road surfaces.
This Owner’s Manual also provides a description of special features and tips, as well as essential information for the safe driving, care, and maintenance of your Alfa Romeo over
time.
Along with your Owner’s Manual, you will also find a description of the services that Alfa Romeo offers to its customers, the vehicle's warranty coverage, and the details of the
terms and conditions for maintaining its validity. These documents are meant to introduce the superior service provided by Alfa Romeo.
For questions or comments pertaining to your vehicle, please contact:
Alfa Romeo Customer Care Center:
P.O. Box 21–8004 Auburn Hills, MI
48321–8004
Phone: 1-844-Alfa-USA
(1-844-253-2872)
Alfa Romeo Customer Care (Canada):
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: [phone] (English)
Phone: [phone] (French)
7
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SYMBOLS KEY
WARNING! These statements apply to operating pro-
cedures that could result in a collision,
bodily injury and/or death.
CAUTION! These statements apply to procedures
that could result in damage to your
vehicle.
NOTE: A suggestion which will improve installa-
tion, operation, and reliability. If not fol-
lowed, may result in damage.
TIP: General ideas/solutions/suggestions on
easier use of the product or functionality.
PAGE REFERENCE ARROW Follow this reference for additional infor-
mation on a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
If you do not read the entire Owner’s Manual, you may miss important information.
Observe all Cautions and Warnings.
ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate than other types of vehicles. This
vehicle has a higher ground clearance and a higher center of gravity than many pas-
senger vehicles. It is capable of performing better in a wide variety of off-road applica-
tions. Driven in an unsafe manner, all vehicles can go out of control. Because of the
higher center of gravity, if this vehicle is out of control it may roll over while some other
vehicles may not.
Do not attempt sharp turns, abrupt maneuvers, or other unsafe driving actions that
can cause loss of vehicle control. Failure to operate this vehicle safely may result in a
collision, rollover of the vehicle, and severe or fatal injury. Drive carefully.
Failure to use the driver and passenger seat belts provided is a major cause of severe
or fatal injury. In fact, the US government notes that the universal use of existing seat
belts could cut the highway death toll by 10,000 or more each year and could reduce
disabling injuries by two million annually. In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person wearing a seat belt. Always buckle up.
Rollover Warning Label
8INTRODUCTION
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VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthi-
ness and safety and may lead to a collision resulting in serious injury or death.
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating precautions to be
observed when using this component. It is important to follow all warnings when oper-
ating your vehicle. See below for the definition of each symbol page 85.
NOTE:
Warning and Indicator lights are different based upon equipment options and current
vehicle status. Some telltales are optional and may not appear.
Red Warning Lights
Air Bag Warning Light
page 86
Brake Warning Light
page 86
Battery Charge Warning Light
page 86
Red Warning Lights
Door Open Warning Light
page 86
Drowsy Driver Detected Warning Light
page 86
Electric Power Steering (EPS) Fault Warning Light
page 87
Electronic Throttle Control (ETC) Warning Light
page 87
Engine Coolant Temperature Warning Light
page 87
Hood Open Warning Light
page 87
INTRODUCTION 9
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Red Warning Lights
Liftgate Open Warning Light
page 87
Oil Pressure Warning Light
page 87
Oil Temperature Warning Light
page 87
Plug Status Fault Warning Light
page 88
Seat Belt Reminder Warning Light
page 88
Service Hybrid System Warning Light
page 88
Red Warning Lights
SOS Battery Fail Warning Light
page 88
Traction Battery Fault Warning Light
page 88
Torque Limited Warning Light
page 88
Transmission Fault Warning Light
page 88
Vehicle Security Warning Light
page 88
Yellow Warning Lights
Acoustic Vehicle Alerting System (AVAS) Fault Warning Light
page 88
10 INTRODUCTION
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Yellow Warning Lights
Active Speed Limiter Fault Indicator Light
page 89
Auto Liftgate Fault Indicator Light
page 88
Blind Spot Detection Fault Warning Light
page 89
Anti-Lock Brake System (ABS) Warning Light
page 89
Drowsy Driver Detected System Fault Warning Light
page 89
Electric Park Brake Warning Light
page 89
Yellow Warning Lights
Electronic Stability Control (ESC) Active Warning Light
page 89
Electronic Stability Control (ESC) OFF Warning Light
page 89
Fuel Cutoff Warning Light
page 89
Fuel Cutoff Failure Warning Light
page 89
Fuel Level Sensor Failure Warning Light
page 89
Lane Keep Assist Warning Light
page 89
INTRODUCTION 11
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Yellow Warning Lights
Service Lane Keep Assist Warning Light
page 90
Low Fuel Warning Light
page 90
Engine Check/Malfunction Indicator (MIL) Warning Light
page 90
Keyless Enter ‘n Go™/Service Passive Entry Warning Light
page 90
Service Forward Collision Warning (FCW) Light
page 90
Service Stop/Start System Warning Light
page 90
Yellow Warning Lights
Tire Pressure Monitoring System (TPMS) Warning Light
page 90
Towing Hook Breakdown Warning Light
page 91
PHEV Traction Battery Cut-off Warning Light
page 91
Traffic Sign Recognition (TSR) Fault Warning Light
page 91
Transmission Temperature Warning Light
page 91
Yellow Indicator Lights
Exterior Lights Failure Indicator Light
page 92
12 INTRODUCTION
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Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light
page 92
Immobilizer Fail / VPS Electrical Alarm Indicator Light
page 92
Green Indicator Lights
Active Speed Limiter SET Indicator Light
page 108
Hold ‘n Go Indicator Light
page 92
Auto Low Beams Indicator Light
page 92
Parking/Headlights On Indicator Light
page 92
Green Indicator Lights
Plug Status Indicator Light
page 92
Turn Signal Indicator Lights
page 92
Stop/Start Active Indicator Light
page 93
E-Boost Engaged Indicator Light
page 93
White Indicator Lights
Auto High Beams Active Indicator Light
page 93
Auto Low Beams Indicator Light
page 93
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White Indicator Lights
E-Boost Available Indicator Light
page 93
Blue Indicator Lights
High Beams Indicator Light
page 93
Auto High Beams Active Indicator Light
page 93
Gray Indicator Lights
E-Boost Unavailable Indicator Light
page 93
14 INTRODUCTION
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GETTING TO KNOW YOUR VEHICLE
HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 Volt vehicle electrical system.
The high voltage battery is located underneath the
vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
•Lithium-ion batteries hold their charge; they only
lose approximately three percent of their charge per
month.
•Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
•Lithium-ion batteries can be recharged and dis-
charged thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the load floor of the cargo area, at the front left
side. Only a qualified service technician should access
the high voltage battery service disconnect.
If your vehicle requires high voltage battery service, see
an authorized dealer.
WARNING!
•Never try to remove the high voltage battery ser-
vice disconnect. The high voltage battery service
disconnect is used when your vehicle requires ser-
vice by a qualified technician at an authorized
dealership. Failure to follow this warning can result
in electrical shock, toxic emissions, fire, and other
hazards which can cause death or serious injury
including severe burns, respiratory injuries, and
blindness.
•The high voltage battery and battery case have no
parts that you or an unqualified technician can
service. Under no circumstances should you or an
unqualified technician open, disassemble, pen-
etrate, or tamper with the high voltage battery, bat-
tery case, their cables, or connectors. Damage to
these components can result in electrical shock,
toxic emissions, fire, and other hazards which can
cause death or serious injury including severe
burns, respiratory injuries, and blindness. You
should take the vehicle to an authorized dealer-
ship for any service or maintenance on these high
voltage components.
•The high voltage system can be hot during and
after starting, and when the vehicle is shut off or
charging. Be careful of both the high voltage and
the high temperature. Failure to do so can result in
severe burns.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last
the life of your vehicle. See an authorized dealer for
information on the disposal of the battery if it should
require replacement.
WARNING!
Your vehicle contains a sealed Lithium-ion high volt-
age battery. If the battery is disposed of improperly,
there is a risk of electrical shock and toxic emissions
which can cause severe burns, respiratory injuries,
fires, and other hazards resulting in serious injury or
death.
General Information
The vehicle is also equipped with a Battery Manage-
ment system that is designed to:
•Ensure safe operation
•Maximize driving range
•Maximize the life expectancy of the high voltage
battery
15
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NOTE:
During vehicle start up and shut down, a clicking noise
may be heard from within the vehicle. When the vehicle
is preparing to start, the high voltage battery contactors
inside the battery are closed to make the stored elec-
tricity inside available for vehicle use. After the vehicle
is shut down, the contactors open to electrically isolate
the battery from other vehicle systems. The clicking
noise is the sound of these contactors as they open
and close during normal operation.
WARNING!
In the event of a collision:
•If your vehicle is still drivable, pull off the road and
place the transmission in the PARK position, apply
the parking brake, and turn the vehicle off.
•Check your vehicle to see if there are exposed
high-voltage parts or cables. To avoid electrical
stock which can result in serious injury or death,
never touch wiring, connectors, and other high-
voltage parts, such as the inverter unit and the
Lithium-ion battery.
•If the vehicle receives a strong impact to the floor
while driving, stop the vehicle in a safe location
and check the floor.
•Leaks or damage to the Lithium-ion battery may
result in a fire and toxic emissions which can
cause severe burns, respiratory injuries, and other
serious injuries or death. If you discover these
leaks, contact emergency services immediately.
Since the fluid leak may be Lithium Manganate
from the Lithium-ion battery, never touch the fluid
leak inside or outside of the vehicle. If the fluid
(Continued)
WARNING!
contacts your skin or eyes, wash these areas
immediately with a large amount of water and
obtain immediate medical attention to help avoid
serious injury.
•If a fire occurs inside your vehicle, leave the
vehicle as soon as possible. Only use a type ABC,
BC, or C fire extinguisher that is meant for use on
electrical fires. Using a small amount of water, or
the incorrect fire extinguisher can result in serious
injury or death from electrical shock.
•If you are not able to safely assess the vehicle due
to vehicle damage, do not touch the vehicle. Leave
the vehicle and contact emergency services.
Advise first responders that this is a hybrid-electric
vehicle.
•In the event of an accident that requires bodywork,
refer to an authorized dealership.
BATTERY CONDITIONING
In extreme temperatures, high or low, the high voltage
battery may need to be conditioned, and therefore may
require the vehicle to be plugged in prior to the next use
of the vehicle.
If the ambient temperature is 5°F (-15°C) or below at
vehicle shut down, the instrument cluster will display
the message “Plug In Vehicle To Condition Battery”.
If the battery temperature is below -22°F (-30°C), or
131°F (55°C) or above, the vehicle will NOT start:
•If the vehicle is plugged in at these battery tempera-
tures, the vehicle will not start and the instrument
cluster will display the message “Please Leave Key
In RUN — Battery Conditioning Needed” until battery
conditioning is complete.
•If the vehicle is not plugged in at these battery tem-
peratures, the vehicle will not start and the “Plug In
Vehicle To Condition Battery” message will be shown
in the instrument cluster display.
NOTE:
•When the “Please Leave Key In RUN — Battery Con-
ditioning Needed” message is displayed, keep the
ignition in the RUN position for the battery to
recover. Place the ignition back in the OFF position
when the message disappears, and then start the
vehicle. When this message is displayed, do not
operate any air conditioning controls.
•Under these high or low temperatures, while the
vehicle is plugged in and the ignition is in the OFF
position, the vehicle may “wake up” to precondition
the high voltage battery for use.
•It is recommended that the vehicle be plugged in
overnight when possible, to maximize the electric
range of the vehicle.
The messages will only be displayed when the ignition
is in the RUN position and the high voltage battery is
not ready to provide propulsion power. The messages
will also display if there was a failed attempt to achieve
READY state when the high voltage battery cell tem-
peratures were either too cold, or too hot.
16 GETTING TO KNOW YOUR VEHICLE
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REGENERATIVE BRAKING
SYSTEM (RBS)
Your vehicle has a RBS. The RBS replenishes the vehicle's
high voltage battery during deceleration, and is particularly
useful in stop-and-go city traffic. The electric motors, which
propel the vehicle forward, can operate as generators when
braking. The RBS recharges the high voltage battery under
certain braking conditions by recapturing energy that would
otherwise be lost while braking. The electric power that is
generated goes back into the high voltage battery for later
use, for example when acceleration is desired.
The RBS uses conventional hydraulic friction brakes,
regenerative braking, or a combination to slow the
vehicle. If the system detects slippery conditions while
braking, ONLY friction is used to slow the vehicle. The
RBS can result in extended life of the hydraulic service
brakes; however, all inspection, scheduled mainte-
nance, and service intervals for the vehicle service
brakes must be followed.
Max Regeneration
Max Regeneration is a supplemental feature of the
RBS. When activated, it will use the RBS to help slow
the vehicle when the driver releases the accelerator
pedal. This feature allows you to moderately reduce
driving speed without pressing the brake pedal. It is
always necessary to apply the brake pedal to bring the
vehicle to a complete stop. The Driving History screen
shows the value of energy recovered from the high-
voltage battery during eCoasting and eBraking energy
recovery operations page 29.
•eCoasting: Intervenes in place of the exhaust brake
when the throttle is released, allowing energy recov-
ery when slowing down, even when the brake pedal
is released. It will differentiate depending on select-
ing driving mode. When the accelerator pedal is
released, recovers energy during the slowing down
phase of the car. It it always active regardless of the
selected operating mode. eCoasting is possible if
the automatic transmission is in Drive. In “Natural”
and “Advanced Efficiency” modes, which can be
selected via the DNA system selector, eCoasting has
a setting that favors driving comfort. While in
“Dynamic” mode, eCoasting has a more pronounced
deceleration when the accelerator pedal is released.
•eBraking: eBraking is always active regardless of
the selected operating mode, and activates the
high-voltage battery charging when the brake pedal
is pressed, thereby recovering energy during brak-
ing. It is useful when driving in the city, where there
are continuous stops and starts. To make the most
efficient use the system, the braking phase should
be modulated by applying gradual pressure on the
brake pedal to allow maximum energy recovery.
E-SELEC MODE
This system allows the driver to select different modes by
pushing the following buttons located below the gear shifter.
•
Hybrid: Prioritizes electric range first, then gas range.
○Automatically switches between using gas and
battery for greatest efficiency and performance.
○ Best heating/cooling and acceleration performance.
•Electric: Prevents the engine from running, unless
you absolutely need it.
○ Driving in electric mode allows the vehicle to use up to
the full capability of the electric drivetrain, and if the
electric drivetrain is operating at its peak power, then
pressing the accelerator pedal more will not result in
more power. To access the full capability of the engine
plus electric motors, switch to Hybrid or e-Save.
○Engine will switch on during a Wide Open Throttle
(WOT) event, or if cruise control requires it.
○ Vehicle will switch to hybrid mode upon reaching <
1% State of Charge (SOC) or due to system needs.
See
page 84 for information on where to view
your vehicle’s SOC.
•e-Save: Aims to maintain a high level of SOC/Electric
range for later use. It can be customized in settings
to increase the SOC to predefined levels.
○e-Save settings can be found in the Uconnect
Hybrid Electric App.
○When e-Save is selected on a fully charged
vehicle, the SOC will drop slightly for optimal
performance.
○The Battery Save setting aims to maintain the
SOC at the current level. Under heavy load, such
as while pulling a trailer, SOC may decrease.
When coasting, the SOC may increase.
○The Battery Charge setting uses power from the
engine to increase SOC to the selected target. If
the SOC is above the target when e-Save mode is
activated, then the vehicle will automatically
switch between gas and battery until SOC
reaches the target.
○The e-Save mode button must be pressed to acti-
vate Battery Save or Battery Charge.
E-Selec Mode Switch
GETTING TO KNOW YOUR VEHICLE 17
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HIGH VOLTAGE CHARGING OPERATION
SAE J1772 CHARGING INLET
Your vehicle uses an industry standard SAE
J1772 charge inlet (vehicle charge inlet) for both AC
Level 1 (120 V) and AC Level 2 (240 V) charging.
Open the charge port door by pushing near the rear
outer edge of the door, near the center to unlatch. To
close the charge port door, engage the door latch by
pushing on the rear outer edge near the center.
AC LEVEL 1 CHARGING (120 VOLT,
12 AMP)
Your vehicle is equipped with a 120 Volt AC, SAE J1772
Level 1 Electric Vehicle Supply Equipment (EVSE), also
referred to as a Portable Charging Cordset (EVSE). AC
Level 1 charging requires a conventional NEMA 5-15R
120 Volt AC grounded wall outlet along with the Por-
table Charging Cordset (EVSE) provided with the
vehicle.
WARNING!
Please be sure to follow the warnings below. Failure
to do so may result in serious injury or death.
•Discontinue use of the Portable Charging Cordset
(EVSE) immediately if the plug or outlet becomes
hot to the touch or if you notice any unusual odors.
•Do not use the Portable Charging Cordset (EVSE)
in building structures that use fuse-based circuit
protection. Use only with electrical circuits pro-
tected by circuit breakers.
•Do not use the Portable Charging Cordset (EVSE) if
other devices are plugged into the same circuit.
•When unplugging the Portable Charging Cordset
(EVSE) from the wall outlet, be sure to pull by the
plug, and not the cord.
•Do not pull, twist, bend, step on or drag the cord of
the Portable Charging Cordset (EVSE).
•Stop using the Portable Charging Cordset (EVSE)
immediately if charging stops before it’s completed
when the plug or cord is moved or adjusted.
•Do not use the Portable Charging Cordset (EVSE) if
the plug has a loose connection with the wall out-
let or if the wall outlet is damaged or rusted.
•If in any doubt about the wall outlet and/or circuit,
contact a qualified electrician.
•Do not use if a malfunction occurs or if the Por-
table Charging Cordset (EVSE) has been damaged
in any manner. It is recommended that you contact
an authorized dealership.
(Continued)
WARNING!
•There are no user serviceable parts inside the Por-
table Charging Cordset (EVSE). Do not attempt to
repair or service the Portable Charging Cordset
(EVSE), doing so will void the New Vehicle
Warranty.
WARNING!
INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR
ELECTRIC SHOCK: Electrical shock, fire, and other
serious hazards can occur if the Portable Charging
Cordset (EVSE) is not used properly. This vehicle uses
a high voltage current. Failure to follow the proper
charging instructions in this publication can cause
serious injury or death. There are no serviceable
parts in the Portable Charging Cordset (EVSE).
(Continued)
Vehicle Charge Inlet Location Portable Charging Cordset (EVSE)
18 GETTING TO KNOW YOUR VEHICLE
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