
15
ALFA ROMEO STELVIO AUSTRALIAN SERVICE & WARRANTY HANDBOOK
4.3 CONTACT INFORMATION
Whenever you need help, you can call the FCAA Customer Care Centre
on 1800 870 724 where our trained staff can assist.
5. WHAT THE FCAA MANUFACTURER’S WARRANTY
DOES NOT COVER
a) Any vehicle which has been subject to insufficient maintenance,
overloading, careless handling or accident, which has not
been periodically inspected and serviced as per specifications
provided in the Owner’s Manual.
b) Any defect due to repair or service executed to the vehicle at
a Service Workshop other than of the Authorised Alfa Romeo
Dealer Network.
c) Any defect due to the use of a part or parts, which are not Alfa
Romeo genuine or authorised products.
d) Any defect caused by modifications or additions not previously
approved by FCAA in writing.
e) Any defect caused by use of non-approved fluids or lubricants.
f) Any insignificant defect including:
• Very small or low sound or vibration which does not
affect the operation of the vehicle or is deemed to be
within commercially acceptable tolerances, or is a normal
characteristic of operation.
• Very slight seepage of oil or the like around packing and/
or oil seals which does not decrease significantly the
quantity of the oil in various components.
• Gaps between panels not exceeding limits set by
manufacturer.
• External defects which are not easily visible.
• Any reported issue that cannot be demonstrated or
experienced.
g) Tyres, spark plugs, lighting globes, wiper blades, belts, air filters,
oil and fuel filters, washers, grease nipples, plus other similar
consumable items including fuels, oils and air conditioning
refrigerant.
h) Any adjustments or repairs including:
• Engine tune-up;
• Brakes and clutch components;
• Steering and suspension or re-alignment and wheel
balancing;
• Electrical system, including headlamp replacement;
• Door locks, striker plates and their lubrication;
• Paintwork or body damage due to lack of regular
maintenance, usage of incorrect cleaning materials,
stone chips, damage resulting from accident or due to
deterioration caused by environmental conditions;
• Replacement of window glass due to damage.
i) Wear and tear to trim or soft top fabric where fitted or exhaust
system, due to abnormal driving or environmental conditions.
j) Consequential damage caused by the continued use and
operation of the vehicle after a fault has become apparent.