Alfa Romeo Stelvio User manual

AUSTRALIAN SERVICE & WARRANTY HANDBOOK
STELVIO
FOR NEW VEHICLES SOLD AND REGISTERED FROM 22 APRIL 2022

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ALFA ROMEO STELVIO AUSTRALIAN SERVICE & WARRANTY HANDBOOK
IMPORTANT NOTICE 5
NEW VEHICLE INFORMATION 7
FCAA MANUFACTURER’S WARRANTY 10
FCAA MANUFACTURER’S WARRANTY TERMS AND CONDITIONS 11
1. EXTENT OF FCAA MANUFACTURER’S WARRANTY 11
2. NEW VEHICLE WARRANTY 11
2.1. NEW VEHICLE WARRANTY PERIOD 11
2.2. NATURE AND AMBIT OF WARRANTY 12
2.3. COMMERCIAL USE 12
3. 8-YEAR ANTI-PERFORATION WARRANTY 12
3.1. WARRANTY PERIOD 12
3.2. NATURE AND AMBIT OF WARRANTY 13
3.3. YOUR RESPONSIBILITIES 13
3.4. FOR YOUR BENEFIT 13
4. PROCEDURE FOR FCAA MANUFACTURER’S WARRANTY CLAIM 14
4.1 FCAA MANUFACTURER’S WARRANTY CLAIM 14
4.2 STEPS TO TAKE 14
4.3 CONTACT INFORMATION 15
5. WHAT THE FCAA MANUFACTURER’S WARRANTY DOES NOT COVER 15
6. WHAT THE FCAA MANUFACTURER’S WARRANTY SHALL NOT
ENTITLE THE OWNER TO RECEIVE 16
7. VEHICLE CARE AND MAINTENANCE 16
8. USE OF GENUINE SPARE PARTS 16
9. SCHEDULED MAINTENANCE 16
10. IMPORTANT ADVICE 19
10.1. WARNING LEGEND 20
10.2. GENERAL VEHICLE MAINTENANCE CONSIDERATIONS 21
10.3. ENGINE OIL 21
11. RECOMMENDATIONS FOR USE OF THE VEHICLE 21
11.1. STARTING THE ENGINE 21
11.2. WARMING THE ENGINE 21
11.3. SWITCHING OFF 22
11.4. FUEL 22
11.5. ETHANOL 22
11.6. WHY USE PETRONAS LUBRICANTS IN THE ENGINE OF YOUR VEHICLE 22
12. ROADSIDE ASSISTANCE 23
MAINTENANCE SCHEDULE
ALFA ROMEO STELVIO 2.0L MULTIAIR PETROL ENGINE 26
MAINTENANCE SCHEDULE
ALFA ROMEO STELVIO 3.2L QUADRIFOGLIO PETROL ENGINE 27
SCHEDULED SERVICE LOG STAMPS 29
CHANGE OF OWNERSHIP/ADDRESS FORMS 33
CONTENTS

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ALFA ROMEO STELVIO AUSTRALIAN SERVICE & WARRANTY HANDBOOK
IMPORTANT NOTICE
The FCAA Manufacturer’s Warranty set out below applies to all persons who purchase an Alfa Romeo Stelvio passenger vehicle in Australia.
YOUR CONSUMER RIGHTS
The benefits given to you in the FCAA Manufacturer’s Warranty are in addition to, and do not detract from, any rights and remedies that
you may have under Australian consumer protection laws. Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
The FCAA Manufacturer’s Warranty:
• is not intended to change or exclude any statutory consumer rights that cannot be lawfully changed or excluded;
• is independent of any warranty that may be provided by the seller, for which the seller carries sole responsibility; and
• does not affect your rights against the seller, including any mandatory statutory rights you may have against the seller under consumer
laws.

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ALFA ROMEO STELVIO AUSTRALIAN SERVICE & WARRANTY HANDBOOK
OWNER DETAILS
Name:
Address:
State: Postcode:
Selling Dealer’s Stamp
Selling Dealer’s Sales Manager Signature
IMPORTANT NOTICE
In the event that we need to contact you about your
vehicle, please notify us if there is any change to
name, address or ownership.
Please use the ‘Change of Ownership/Address’
form located at the end of this handbook.
VEHICLE DETAILS
Model Name:
Model Type:
Vehicle Identification Number (VIN):
Registration Number:
Vehicle Delivery Date:

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ALFA ROMEO STELVIO AUSTRALIAN SERVICE & WARRANTY HANDBOOK
Dear Customer,
Congratulations for choosing an Alfa Romeo, one of the brands that has
made its mark on world motoring history. Alfa Romeo has been building
cars for more than 100 years, a record that few motor manufacturers
can equal.
The vehicle you have just bought has been designed and built using
state-of-the-art technology to ensure long-lasting high levels of quality
and reliability.
This handbook tells you everything you need to know about the Alfa
Romeo Stelvio Passenger Vehicle Warranty and also gives you
information about services offered exclusively to Alfa Romeo customers
and tips on how to maintain your vehicle in its original condition.
Enjoy your new Alfa Romeo.
Fully Covered
Your Alfa Romeo has the backing of a 5-Year, unlimited kilometres
Vehicle Warranty, and an 8-Year Anti-Perforation Warranty (together the
“FCAA Manufacturer’s Warranty”). So apart from routine adjustments
and servicing items made necessary by fair wear and tear, everything
from the engine to the bodywork with the exception of specific
exclusions referred to in this handbook is guaranteed as explained in
the appropriate warranty section of this handbook. Please read this
section carefully and note the obligations and exclusions.
Thoroughly Checked
An Alfa Romeo service starts even before you collect your new car.
Every new Alfa Romeo goes through a Pre-Delivery Inspection covering
an extensive range of checks, during and after road testing. So you can
be confident that from Day 1, everything has been done to provide safe
and reliable motoring.
Things to be aware of
• Vehicle operators should ensure that they are fully aware of
the contents of the vehicle handbook and have familiarised
themselves with the vehicle before driving.
• The information contained in the Owner’s Manual is for
general reference only. The routine maintenance schedule and
FCAA Manufacturer’s Warranty information contained in this
handbook is created specifically for Australia and to the extent
of any inconsistencies supersedes that laid out in the Operating
Information/Owner’s Manual. All material contained in this

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ALFA ROMEO STELVIO AUSTRALIAN SERVICE & WARRANTY HANDBOOK
publication is based on the latest information available at the
time of publication approval. FCAA reserves the right without
notice to publish revisions at any time. After you have read
this manual, it should be stored in the vehicle for convenient
reference and remain with the vehicle when sold.
Use of Exchange Parts
Please note goods presented for repair may be replaced by Mopar
remanufactured goods of the same type rather than being repaired.
Remanufactured parts may be used to repair the goods. In the interest
of customer satisfaction, FCAA may offer an exchange service on some
vehicle parts. This service is intended to reduce the amount of time
your vehicle is not available for your use due to repairs. Parts used
in exchange service may be new, remanufactured, reconditioned, or
repaired, depending on the part involved.
All exchange parts that might be used meet FCAA‘s standards. Examples
of the kinds of parts that might be serviced in this way are:
• Engine assemblies;
• Transmission assemblies;
• Instrument cluster assemblies;
• Radios, CD players and navigation units; or
• Control modules.
FCAA MANUFACTURER’S WARRANTY
Alfa Romeo vehicles offer all customers the benefits of two forms of
Warranty:
1. A New Vehicle Warranty which commences on the Date of Sale
(as defined in section 2.1) and continues for a period of 5-Years
regardless of kilometres travelled (excluding “Commercial Use”
vehicles, which are limited to 200,000 kilometres - see page
12 for additional information) for manufacturing defects, with
exception of items such as tyres, locally supplied batteries and
radio/sound equipment, which are covered by warranties from
their individual supplier.
2. An 8-Year Anti-Perforation Warranty against perforation of the
bodywork by corrosion originating inside the bodywork itself.
Please read together the FCAA Manufacturer’s Warranty and the FCAA
Manufacturer’s Warranty Term and Conditions in order that you are
aware of your obligations to maintain the validity of this Warranty and
exclusions to this policy.
This FCAA Manufacturer’s Warranty is provided by FCA Australia Pty
Ltd ABN 23 125 956 505 trading as FCA Australia of 437 Plummer Street
Port Melbourne VIC 3207, telephone [phone], as the authorised
importer/distributor of Alfa Romeo products in Australia (hereinafter
called “FCAA”).