ALFAtron ALF-20X-BC User manual

www.alfatronelectronics.com
ALFATRON ELECTRONICS GmbH GERMANY
ALF-20X-BC
User Manual

FCC Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
---Reorient or relocate the receiving antenna.
---Increase the separation between the equipment and receiver.
---Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
---Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Radiation Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of thedevice.
Radiation Exposure:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
Do not dispose of this product with the normal household waste at the end of its life cycle. Return it to a collection point for the
recycling of electrical and electronic devices. This is indicated by the symbol on the product, user manual or packaging. The
materials are reusable according to their markings. By reusing, recycling or other forms of utilisation of old devices you make an
important contribution to the protection of our environment. Please contact your local authorities for details about collection
points.

Alfatron ALF-20X-BC
Preface
This manual describes the functions, installation and operation principles and methods of the product in
detail. Before installing and using this product, please read it carefully.
1. Safety precautions
•During transportation, storage, installation, and use, it is necessary to prevent heavy
pressure, severe vibration, and immersion to avoid damage to the product.
•The product shell is made of organic material. Ensure product does not encounter corrosive
liquid, gas, or solid substances.
•Do not let the product get wet or rained on. Do not use it beyond the limit of temperature and
humidity.
•When cleaning the lens, please use a soft dry cloth to wipe. When there is a lot of dust,please
use a neutral cleaner and wipe gently.
•Do not use a strong or corrosive detergent to avoid scratching the lens and affecting the image.
•This product has no parts that users can repair by themselves, and the damage causedby users
‘self-disassembly does not fall within the scope of warranty.
2. Electrical safety
•The installation and use of products must strictly comply with the national and local electrical safety
standards.
•Do not use power adapters beyond the specifications of the power supply, otherwise the
equipment components will burn out and will not work properly.
•In the process of using the product, we should keep enough distance from the high-power
equipment, and do a good job of lightning protection, surge protection and other protective
measures when necessary.
•When the product is not in use, please disconnect the power switch and
disconnect the power adapter from the power socket.
•The product uses a DC 12V power supply, and the polarity of the power plug is
as shown in the picture.

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3. Installation Safety
•Do not rotate the cylinder of the product by hand, otherwise it will destroy the
rotating shaft of the structure.
•Installation and placement of equipment should be horizontal and stable, and the
product should not be tilted, otherwise the picture may be skewed.
•Installation ensures that there are no obstacles in the rotating range of the platform
to prevent damage to the rotating shaft of the structure.
•Do not turn on the power until all installation work is completed.
4. Magnetic Interference
•The electromagnetic field at a specific frequency may affect the local image. The
product is Class A product. Radio interference may occur in the home environment,
andusers need to take appropriate measures.
If it is needed to extend the power line of the camera, extend it from terminal 1
(220V/110V) rather than terminal 2 (DC12V), otherwise, it will prevent the device from
functioning!

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Contents
1. Fast Installation ...............................................................................................................................6
1.1. CAMERA INTERFACE EXP LANAT ION ............................................................................................................................... 6
1.2. POWER ON SELF-TEST ...................................................................................................................................................... 7
1.3. VIDEO OUTPUT ............................................................................................................................................................... 7
1.4. BRACKET MOUNTING................................................................................................................................................. 8
2. Model Introduction............................................................................................................................ 9
2.1.2. Dimension ........................................................................................................................................................... 9
2.1.3. Accessory ............................................................................................................................................................ 9
2.2. MAIN FEATURES ........................................................................................................................................................... 10
2.2.1. Camera performance........................................................................................................................................ 10
2.2.2. Network performance....................................................................................................................................... 11
2.2.3. Technical specification ...................................................................................................................................... 11
2.2.4. Keyboard Introduction ...................................................................................................................................... 12
3. Application Instruction..................................................................................................................... 13
3.1. VIDEO OUTPUT ............................................................................................................................................................ 13
3.1.1. Power-On Initial Configuration ......................................................................................................................... 13
3.1.2. Video output ..................................................................................................................................................... 13
3.2. MENU SETTING ........................................................................................................................................................ 13
3.2.1. Main menu ....................................................................................................................................................... 13
In normal working mode, press [MENU] key to display the menu. Using scroll arrow to point at or highlight the
selected items............................................................................................................................................................. 13
3.2.2. System setting................................................................................................................................................... 14
3.2.3. Camera setting ................................................................................................................................................. 15
3.2.4. ZOOM ............................................................................................................................................................... 18
3.2.5. Video Format .................................................................................................................................................... 19
3.2.6. VERSION............................................................................................................................................................ 19
3.2.7. RESTORE DEFAULT............................................................................................................................................. 20
4. Network Connection ........................................................................................................................21
4.1. CONNECTING MODE...................................................................................................................................................... 21
4.2. IE LOG IN.................................................................................................................................................................... 23
4.2.1. Web client......................................................................................................................................................... 23
4.2.2. Preview ............................................................................................................................................................. 25
4.2.3. Playback............................................................................................................................................................ 25
4.2.4. Configuration.................................................................................................................................................... 25
4.2.5. Video configuration .......................................................................................................................................... 26
4.2.6. Network configuration...................................................................................................................................... 28
4.2.7. System configuration ........................................................................................................................................ 29
4.2.8. Logout............................................................................................................................................................... 30
5. Serial communication control..........................................................................................................31
5.1. VISCA PROTOCOL LIST ................................................................................................................................................... 31
5.1.1. Camera return command (Correct) .................................................................................................................. 31
5.1.2 、 Camera control command .............................................................................................................................. 31
5.1.3. Inquiry command.............................................................................................................................................. 35

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5.2. PELCO-D PROTOCOL COMMAND LIST ................................................................................................................................ 37
5.3. PELCO-P PROTOCOL COMMAND LIST ................................................................................................................................. 37
6. Camera Maintenance and Troubleshooting ....................................................................................38
6.1. CAMERA MAINTENANCE ................................................................................................................................................ 38
6.2. TROUBLESHOOTING....................................................................................................................................................... 38
7.After-sales Service.............................................................................................................................39
8.Warranty............................................................................................................................................40

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1. Fast Installation
1.1. Camera Interface Explanation
Image 1.1 Backplate
1. HD-SDI interface
2. HDMI interface
3. LAN interface
4. RS485 interface; supports VISCA, PELCO-D, PELCO-P protocol
4.1 RS485 D-
4.2 RS485 D+
4.3 RS485 GND
5. Power interface，DC+12V，notes for polarity
5.1 DC+12V negative
5.2 DC+12V positive
6. Power indicator
7. Keyboard
7.1 Zoom In/Right
7.2 Focus -/Down
7.3 Zoom Out/Left
7.4 Focus +/Up
7.5 Menu/Confirm

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1.2. Power on self-test
1) Power on: Connect DC12V power supply, the indicator light will be illuminated.
2) Self-testing: Once powered, the camera head then moves down and rotates left, then goes to the HOME position,
front and centre. Once this action is done the self test is complete.
Note: If you set home position, when the Power-on self-test is completed, the camera automatically goes to the home
position.
1.3. Video output
1) Video output from LAN：
a) Network cable to the connection port:
b) Web page Login: Open your browser and enter 192.168.5.163 in the address bar (factory default); press
Enter to enter into the login page; click on the “player is not installed, please download and install!" and
follow the installation steps for installation. Enter the user name admin and password admin (factory
default); press Enter to enter into the preview page, users can carry out PTZ control, video recording,
playback, configuration and other operations.
c) If there is no image, refer to Chapter 6 Trouble Shooting
Image 1.3.1 Web login page
2) 3G-SDI video output：
a) 3G-SDI video cable connection
b) Connect the camera to a monitor via a 3G-SDI video cable; video output is available after camera has
performed the self-test.
c) If there is no image, refer to Chapter 6 Trouble Shooting
3) HDMI video output：
a) HDMI video cable connection
b) Connect the camera to the monitor via an HDMI video cable; video output is available after camera
self-test.
c) If there is no image, refer to Chapter 6 Trouble Shooting

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1.4. BRACKET MOUNTING
Note: The materials of the wall must follow board or concrete to mount the camera on the wall or ceiling,
while plasterboard is not usable.
1) Bracket installation steps
2) Accessories introduction
Note: Mounting brackets as shown can be only installed and maintained by a qualified
technician. The product installation must strictly comply with all local electrical safety
standards and may not be installed beyond the limited temperature, humidity

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2. Model Introduction
2.1.2. Dimension
Image 2.1.1 Camera dimension
2.1.3. Accessory
When unpaking, ensure that all the supplied accessories are included:
Model NO. ALF-20X-BC
Accessory
Power adapter 1pcs
Bracket 1pcs
User manual 1
Warranty card 1pcs