Alienware AW2518HF User manual

Alienware AW2518HF Monitor
User’s Guide
Model: AW2518HF
Regulatory model: AW2518HFb

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the
United States and/or other jurisdictions. All other marks and names mentioned herein may be
trademarks of their respective companies.
2017 - 07
Rev. A00

|3
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear and Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Flat Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Resolution Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Supported Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Physical Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Power Management Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . .20
USB Upstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
USB Downstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
USB Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . 22
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4|
Connecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . .29
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . 29
Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . .31
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Warning Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . 46
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . 47
Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Vertical Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Rotation Display Settings of Your
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . 56
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
FCC Notices (U.S. Only) and Other Regulatory
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand
setup guide for setup instructions.
Monitor
Stand Riser

6 | About Your Monitor
Cable Cover
Power Cable (Varies by
Country)
HDMI Cable
USB 3.0 Upstream Cable
(Enables the USB Ports
on the Monitor)
• Drivers and
Documentation Media
•QuickSetupGuide
• Safety, Environmental,
and Regulatory
Information

About Your Monitor | 7
Product Features
The Alienware AW2518HF flat panel display has an active matrix, Thin-Film
Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor
features include:
• 62.23 cm (24.5 inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with full-
screen support or lower resolutions.
• AMD FreeSync monitor, with a extremely high refresh rate of 240 Hz and a
rapid response time of 1 ms.
• Color gamut of 72% NTSC.
• Tilt, swivel, pivot, and height adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• The color modes also offers different game modes, including FPS (First-
Person Shooter), RTS (Real-Time Strategy), RPG (Role-Playing Game), and
3 game modes to personalize your preference.
• Software and documentation media includes an Information File (INF),
Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software included (comes in the CD shipped with
the monitor).
• 0.3 W standby power when in sleep mode.
• Optimize eye comfort with a flicker-free screen.
• The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue, digital eye strain, and so
on. ComfortView feature is designed to reduce the amount of blue light
emitted from the monitor to optimize eye comfort.

8 | About Your Monitor
Identifying Parts and Controls
Front View
Label Description
1Cable-management slot (on the front side of the stand)
2Function buttons (For more information, see Operating the Monitor)
3Power On/Off button (with LED indicator)

About Your Monitor | 9
Back View
Back view with monitor stand
Label Description Use
1VESA mounting holes (100 mm
x 100 mm - behind attached
VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from the monitor.
4Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
5Cable-management slots
(on the left and right sides of
the stand)
Use to organize cables by placing
them through the slots.

10 | About Your Monitor
Rear and Bottom View
Rear and bottom view without monitor stand
Label Description Use
1Power cable
connector
Connect the power cable (shipped with your
monitor).
2
(1, 2)
HDMI port Connect your computer with HDMI cable
(shipped with your monitor).
3Line-out port Connect your speakers.
NOTE: This port does not support
headphones.
4DisplayPort Connect your computer with DP cable.
5USB upstream port Connect the USB cable (shipped with your
monitor) to this port and your computer to
enable the USB ports on your monitor.
6, 9 USB 3.0 port Connect your USB device.
NOTE: To use this port, you must connect the
USB cable (shipped with your monitor) to the
USB-upstream port on the monitor and to
your computer.
7USB downstream
port with Power
Charging
Connect to charge your USB device.
8Headphone-out
jack
Connect the headphones.

About Your Monitor | 11
Monitor Specifications
Flat Panel Specifications
Model AW2518HF
Screen type Active matrix - TFT LCD
Panel technology TN
Aspect Ratio 16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
622.3 mm (24.5 inches)
543.74 mm (21.41 inches)
302.62 mm (11.91 inches)
164545.63 mm2(255.05 inch2)
Pixel pitch 0.2832 mm x 0.2802 mm
Pixel per inch (PPI) 90
Viewing angle 160° (vertical) typical
170° (horizontal) typical
Luminance output 400 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 1 ms gray-to-gray
Color depth 16.7 million colors
Color gamut 72%* (CIE1931)
Built-in devices • USB 3.0 super-speed hub (with 1 x USB 3.0
upstream port)
• 4 x USB 3.0 downstream ports (including 1
port which supports power-charging)

12 | About Your Monitor
* Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test
standards.
Resolution Specifications
Horizontal scan range 249.1 kHz to 263 kHz (automatic)
Vertical scan range 30 Hz to 240 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 240 Hz
Supported Video Modes
Video display capabilities
(HDMI & DP playback)
480i, 480p, 576i, 576p, 720p, 1080i,
1080p, FHD
Connectivity •1xDP1.2
•2xHDMI2.0
• 1 x USB 3.0 Upstream port (Rear)
• 2 x USB 3.0 Downstream port (Rear)
• 2 x USB 3.0 Downstream port (Bottom)
• 1 x Headphone-out jack (Bottom)
• 1 x Audio line-out jack (Rear)
Height adjustable stand
Tilt
Swivel
Pivot
0 to 130 mm
-5° to 25°
-20° to 20°
-90° to 90°
Dell Display Manager (DDM)
Compatibility
Yes
Model AW2518HF
Model AW2518HF

About Your Monitor | 13
Preset Display Modes
HDMI Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, VGA, 640 x
480
31.5 60 25.2 -/-
VESA, 800 x 600 37.88 60 40 +/+
VESA, 1024 x 768 48.36 60 65 -/-
HDTV, 1920 x
1080p
67.5 60 148.5 +/+
HDTV, 1920 x
1080p @ 120 Hz
137.26 120 285.5 +/-
HDTV, 1920 x
1080p @ 144 Hz
166.59 144 346.5 +/-
HDTV, 1920 x
1080p @ 240 Hz
291.31 240 594.27 +/-
DP Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 640 x 480 31.5 60 25.2 -/-
VESA, 800 x 600 37.88 60 40 +/+
VESA, 1024 x 768 48.36 60 65 -/-
HDTV, 1920 x
1080p
67.5 60 148.5 +/+
HDTV, 1920 x
1080p @ 120 Hz
137.26 120 285.5 +/-
HDTV, 1920 x
1080p @ 144 Hz
166.59 144 346.5 +/-
HDTV, 1920 x
1080p @ 240 Hz
291.31 240 594.27 +/-
NOTE: This monitor supports AMD FreeSync.

14 | About Your Monitor
Electrical Specifications
Video input signals • HDMI 2.0, 600 mV for each differential
line, 100 ohm input impedance per
differential pair
• DisplayPort 1.2, 600 mV for each
differential line, 100 ohm input impedance
per differential pair
Synchronization input signals Separate horizontal and vertical
synchronization, polarity-free TTL level, SOG
(Composite SYNC on green)
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz +
3 Hz / 1.5 A (typical)
Inrush current • 120 V: 30 A (Max.) at 0 °C (cold start)
• 220 V: 60 A (Max.) at 0 °C (cold start)
Physical Characteristics
Model AW2518HF
Model AW2518HF
Signal cable type •Digital: HDMI, 19 pins
• Digital: DisplayPort, 20 pins (cable not
included)
• Universal Serial Bus: USB, 9 pins
Dimensions (with stand)
Height (extended) 523.3 mm (20.6 inches)
Height (compressed) 418.4 mm (16.5 inches)
Width 555.8 mm (21.88 inches)
Depth 268.6 mm (10.57 inches)
Dimensions (without stand)
Height 327.9 mm (12.91 inches)
Width 555.8 mm (21.88 inches)
Depth 64.6 mm (2.54 inches)
Stand dimensions

About Your Monitor | 15
Environmental Characteristics
Height (extended) 426.7 mm (16.8 inches)
Height (compressed) 418.4 mm (16.5 inches)
Width 465.7 mm (18.33 inches)
Depth 268.6 mm (10.57 inches)
Weight
Weight with packaging 11.3 kg (24.91 lb)
Weight with stand assembly
and cables
6.90 kg (15.21 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
3.38 kg (7.45 lb)
Weight of stand assembly 3.22 kg (7.09 lb)
Front frame gloss Black Frame - 20 gloss unit (max.)
Model AW2518HF
Compliant Standards
• ENERGY STAR certified Monitor
• EPEAT Silver registered in the U.S. EPEAT registration varies by country. See
www.epeat.net for registration status by country
• Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating •Storage:-20°C to 60 °C (-4 °F to 140 °F)
•Shipping:-20°C to 60 °C (-4 °F to
140 °F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating • Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)

16 | About Your Monitor
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your
PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as Power Save Mode*. If the computer detects input from
the keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of
this automatic power saving feature.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active Blue 65 W
(maximum)**
17.6 W (typical)
Active-off
mode
Inactive Inactive Blanked Amber
(blinking)
Less than 0.3 W
Switch off ---Off Less than 0.3 W
Energy Star Power Consumption
Pon 13.5 W
ETEC 43.1 kWh
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation • 221.8 BTU/hour (maximum)
• 60.0 BTU/hour (typical)

About Your Monitor | 17
The OSD functions only in the normal operation mode. When any button is
pressed in the Active-off mode, the following message will be displayed:
NOTE: The message may be slightly different according to the connected
input signal.
NOTE: This monitor is ENERGY STAR Qualified.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0
version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0
version.
* Zero power consumption in OFF mode can only be achieved by disconnecting
the main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

18 | About Your Monitor
Pin Assignments
DisplayPort Connector
Pin Number 20-pin Side of the Connected
Signal Cable
1ML0(p)
2GND
3ML0(n)
4ML1(p)
5GND
6ML1(n)
7ML2(p)
8GND
9ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 GND
19 Re-PWR
20 +3.3 V DP_PWR

About Your Monitor | 19
HDMI Connector
Pin
Number
19-pin Side of the Connected
Signal Cable
1TMDS DATA 2+
2TMDS DATA 2 SHIELD
3TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5V POWER
19 HOT PLUG DETECT
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so that
the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings if desired. For more
information about changing the monitor settings, see Operating the Monitor.

20 | About Your Monitor
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
monitor.
Transfer Speed Data Rate Power Consumption*
Super-speed 5 Gbps 4.5 W (Max, each port)
High speed 480 Mbps 4.5 W (Max, each port)
Full speed 12 Mbps 4.5 W (Max, each port)
NOTE: This monitor is Super-Speed USB 3.0 compatible.
* Up to 2 A on USB downstream port (port with battery icon) with
BC1.2-compliant devices or normal USB devices.
USB Upstream Connector
Pin
Number
9-pin Side of the
Connector
1VCC
2D-
3D+
4GND
5SSTX-
6SSTX+
7GND
8SSRX-
9SSRX+