Allied Telesis AR100 series User manual

AR100 SERIES INTERNET ROUTER
U S E R G U I D E
Simply connecting the world
CONTENTS Ü
ABOUT Ü

AR100 Series Internet Router User Guide
Document Number C613-02001-00 REV A.
Copyright © 1999-2000 Allied Telesyn International, Corp.
960 Stewart Drive Suite B, Sunnyvale CA 94086, USA.
All rights reserved. No part of this publication may be reproduced without prior written
permission from Allied Telesyn.
Allied Telesyn International, Corp. reserves the right to make changes in specifications
and other information contained in this document without prior written notice. The
information provided herein is subject to change without notice. In no event shall Allied
Telesyn be liable for any incidental, special, indirect, or consequential damages
whatsoever, including but not limited to lost profits, arising out of or related to this
manual or the information contained herein, even if Allied Telesyn has been advised of,
known, or should have known, the possibility of such damages.

Contents
CHAPTER 1 Introduction
What can the AR100 do for you? ..................................................................... 5
System requirements ......................................................................................... 7
About this manual ............................................................................................ 8
Technical support .............................................................................................. 8
Allied Telesyn offices and locations .................................................................... 9
CHAPTER 2 Installing the AR100 Series Internet Router
CHAPTER 3 Getting Connected
Installing TCP/IP on your PC ............................................................................ 13
Changing from dial-up networking ................................................................. 14
Installing Support Software ............................................................................. 14
Getting your PC communicating with the router ............................................. 15
CHAPTER 4 About web access to the AR100
Web pages and your browser ......................................................................... 23
Access the router with your web browser ....................................................... 24
CHAPTER 5 Configuring your router for the first time
Connect to Internet using ISDN Dial-on-Demand ............................................ 28
Connect to remote office using ISDN Dial-on-Demand .................................... 36
Connect to Internet and remote office using ISDN Dial-on-Demand ................ 44
Connect to Internet using ISDN Leased Line .................................................... 53
Connect to remote office using ISDN Leased Line ............................................ 59
Connect to Internet and remote office using ISDN Leased Line ........................ 66
Connect to Internet using ISDN Dial-on-Demand,
remote office using ISDN Leased Line ....................................................... 74
Connect to Internet using ISDN Leased Line,
remote office using ISDN Dial-on-Demand ............................................... 83
CHAPTER 6 Changing your Configuration
Changing password and system information ................................................... 94
Changing Phone and ISDN information ........................................................... 95
Adding or changing an Internet connection .................................................... 97
Removing an Internet connection ................................................................. 100
Adding or changing an Inter-Office connection ............................................. 100
Removing an Inter-Office connection ............................................................ 103
Changing your Ethernet IP address ............................................................... 103

4AR100 Series Internet Router User Guide
CHAPTER 7 Using Telephony Services
Call Waiting .................................................................................................. 105
Conference Calling ....................................................................................... 106
Call Transfer .................................................................................................. 107
Call Forwarding ............................................................................................ 107
CHAPTER 8 Accessing router utilities
Monitor router operation .............................................................................. 110
View configuration summary ........................................................................ 111
Test Router Connections ............................................................................... 112
Troubleshooting ............................................................................................ 112
Upgrade router software ............................................................................... 112
CHAPTER 9 Troubleshooting
Troubleshooting installation .......................................................................... 115
Communication problems between PC and router ........................................ 115
Access to Router Denied ............................................................................... 123
Troubleshooting utility ................................................................................... 124
CHAPTER 10 Safety and Statutory Information

Chapter 1
Introduction
Welcome to the AR100 Series Internet Router—the complete Small Office/
Home Office Internet solution. Your AR100 Series Internet Router has a Basic
Rate ISDN port with full support for two ISDN B channels, providing dual
high speed connections to the Internet, to a remote office, or both. You can
connect up to four PCs directly to the AR100, or connect a hub for even more
LAN connections. The AR140 as two telephone ports for connecting telephones
or facsimile machines.
Data and voice traffic share the one ISDN connection, saving you additional
connection costs. Advanced call management functionality can automatically
use a second ISDN B channel for bandwidth-on-demand applications, or
disconnect a lower priority data call to free a B channel for a voice call or a
higher priority data traffic.
Whether your ISDN service provider offers an ISDN dial-on-demand service to
make calls only when you need them, or an ISDN leased line service to stay
connected continuously, you can configure your router to suit the needs of your
office.
What can the AR100 do for you?
Connect you to the Internet
The AR100 Series Internet Router provides you with high speed, unrestricted
access to the Internet, with compression techniques that speed up your data
traffic. It can automatically disconnect the ISDN call if there is no data to be
sent or received, to minimise call charges. The AR100 makes it easy for your
Internet Service Provider to dynamically assign your Internet address every
time you surf the net. You can use your router in an existing LAN, or directly
connect four PCs to its four Ethernet ports
Connect you to a remote office
Many small offices and home offices require fast and efficient access to a central
office, to check email, access a database or download a file. Your AR100 can
automatically open another ISDN channel when extra capacity is required, and
close it when traffic levels reduce. If your office LAN uses private IP addresses
not registered on the Internet, the AR100 can translate these private addresses

1-6 AR100 Series Internet Router User Guide
to a single registered IP address for communication across the Internet, saving
you the time and expense of assigning registered IP addresses to each device
on your LAN.
Connect you to other trading partners
The AR100 allows small offices to communicate with other trading partners
using ISDN dial-on-demand or ISDN leased line. Information such as reports,
quotes and orders can be transferred between the two offices. The AR100 does
not place any limits on the number of network users, so it will continue to
support you as your business grows.
Make phone and facsimile calls
The AR140 model has two voice ports. Any combination of telephones,
facsimile machines, and answering machines can be connected to these two
ports. Once connected, they behave as if connected to a standard telephone
network. Local, national and international voice and facsimile calls can be sent
and received as normal. There is no need for a separate line for voice, facsimile
and data—one ISDN connection does it all. The two ISDN channels are shared
between data and voice as required. When both channels are being used for
data, the AR100 can be configured to bump one of these channels if a voice call
is required, for example when an emergency number is dialled.
The AR140 Internet Router supports ISDN supplemental services, including
call waiting, conference calling, implicit call transfer and call forwarding. These
services must be provisioned on your ISDN line before they can be used by the
AR140.
Protect your network from unauthorised access
When you connect to the Internet you have unrestricted access to the World-
Wide Web. Likewise, it has access to you! This is not normally a problem as you
are just one of many millions of subscribers. However, the AR100 has a fully
featured stateful inspection firewall that prevents unauthorised users accessing
your local network.
The AR100 also supports ISDN callback to verify the caller using CLI,
disconnect the incoming call, then call the destination back to establish the link.
This allows a remote site to reverse the call charges to a central office, for
central billing of ISDN calls.
Make configuration simple
Your AR100 Series Internet Router has an easy to use web-based configuration
interface. A wizard leads you step by step through setting up an Internet
connection or an inter-office connection for the first time. If you want to add
another connection or change the configuration later on, you can do this easily
from your web browser.

Introduction 1-7
System requirements
Hardware and software
Before you can install, configure and use your router, you need a PC with the
following hardware and software:
■An i486 or Pentium processor
■Windows 95 or Windows 98.
■An Ethernet adapter card.
■A CAT 5 cable to connect your Ethernet adapter card to the router.
■A CD-ROM drive.
■TCP/IP installed and configured on your Ethernet adapter card. TCP/IP is
required for your PC to communicate with the router. If you are unsure of
this, see “Installing TCP/IP on your PC” on page 3-13 of Chapter 3, Getting
Connected or in the Start Here Guide.
If you do not have any of these, contact your PC supplier. You also need a web
browser to access the Configuration Wizard, and Adobe Acrobat Reader to
view the online manuals. Both of these are included on the Installer and
Documentation CD-ROM.
ISDN services
To connect the Internet or a remote office, you need an ISDN dial-on-demand
or ISDN leased line account with an ISDN service provider. The AR100 is
compatible with the following ISDN services:
■If you have an AR130 router, or you will not use supplementary voice
services, you can use Capability Package S.
■If you have an AR140 router with voice ports and will use supplementary
voice services, you can use Capability Package U, IOC U or EZ ISDN 1.
Telephony on the AR140
If you have an AR140 Internet Router, you can use the supplemental telephony
services supported by the router if the corresponding services are provided on
your ISDN line. Check with your ISDN service provider to confirm whether
these services are available to you and if so, if there are any additional charges
for them. The AR100 supports the following supplementary services:
■Call Waiting—Additional Call Offering (ACO) is required on your ISDN
line.
■Conference (3-way) Calling—requires Flexible Calling on your ISDN line.
■Implicit Call Transfer—requires Flexible Calling on your ISDN line.
■Call Forwarding
■Reminder Ring
Internet connection
If you use your router to connect to the Internet, then you also need an account
with an Internet Service Provider (ISP).

1-8 AR100 Series Internet Router User Guide
About this manual
This user guide provides an introduction to the AR100 Series Internet Router,
and detailed step-by-step instructions for installing the AR100 and configuring
the AR100 using the Access Wizard and Configuration Wizard. The user guide
is organised into the following chapters:
■Chapter 1, Introduction introduces the AR100 Series Internet Router and
describes the features and benefits of using the AR100.
■Chapter 2, Installing the AR100 Series Internet Router describes how to install
the AR100 Series Internet Router.
■Chapter 3, Getting Connected describes how to establish communication
between your router and the PC you will use to configure it.
■Chapter 4, About web access to the AR100 describes how to access the router
using your web browser.
■Chapter 5, Configuring your router for the first time describes the
Configuration Wizard that will lead you through configuring your AR100
for the first time.
■Chapter 6, Changing your Configuration describes the web-based
Management Wizard that you will use to make subsequent changes to
your configuration.
■Chapter 8, Accessing router utilities describes the router maintenance and
troubleshooting utilities available from the web-based management
Wizard.
■Chapter 9, Troubleshooting gives hints and techniques for troubleshooting
installation and configuration problems.
■Chapter 10, Safety and Statutory Information contains important safety
information for your protection.
If you want to find out more about how different Internet protocols work, or
how to configure the AR100’s advanced networking features using the
command line interface, refer to the AR100 Series Internet Router Reference
Manual on the Installer and Documentation CD-ROM.
Technical support
For online support for your AR100 Series Internet Router, see our online
support page at http://www.alliedtelesyn.co.nz/support/ar100. If you require
further assistance, contact your authorised Allied Telesyn distributor or
reseller.

Introduction 1-9
Allied Telesyn offices and locations
UNITED KINGDOM
Tel: [phone]
Freephone: 0800 204040
Fax: [phone]
EIRE
Tel: [phone]
SWEDEN
Tel: [phone]
NORWAY
Tel: [phone]
DENMARK
Tel: [phone]
FINLAND
Tel: [phone]
FRANCE
Tel: [phone]
Fax: [phone]
BELGIUM
Tel: [phone]
Fax: [phone]
GERMANY
Toll Free: 00 800 255 43310
Tel: [phone]
Fax: [phone]
GERMANY - SOUTH
Tel: [phone]
Fax: [phone]
EAST EUROPE - AUSTRIA
Tel: [phone]
Fax: [phone]
ITALY
Tel: [phone]
Fax: [phone]
SPAIN
Tel: [phone]
Fax: [phone]
U.S.A.
Toll Free: 1-800-424-4284
Tech Support: 1-800-428-4835
Fax: [phone]
http://www.alliedtelesyn.com
CANADA
Tel: [phone]
Fax: [phone]
Latin America
Tel: [phone]
Fax: [phone]
Singapore
Tel: [phone]
Fax: [phone]
Australia
Tel: [phone]
Fax: [phone]
NEW ZEALAND
Tel: [phone]
Fax: [phone]
http://www.alliedtelesyn.co.nz