Altice Labs D2260G User manual

ALTICE LABS MANUAL
Smart Wi-Fi User Manual
D2260G
Version 1.3 | 2020-08

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Document’s version history
Document’s version history
Version Date Author Description
1.3 25-08-2020 Manuel Veríssimo Initial version

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Copyright © Altice Labs, S.A.
All rights reserved. This document contains proprietary information belonging to Altice Labs which is
legally protected by copyright and industrial property rights and, as such, may not be copied,
photocopied, reproduced, translated or converted into electronic format, either partially or in its entirety,
without prior written permission from Altice Labs. Nothing in this document shall be construed or
interpreted as the granting of a license to make use of any software, information or products referred to
in the document.
This document is for information purposes only and does not constitute a legally binding offer. The
communication of the information contained in this document shall not oblige Altice Labs to supply the
products and services identified and described herein. Altice Labs reserves the right to effect changes
to this document, at any time and without prior notice, and may not be held responsible for any
inaccuracy in, or obsolescence of, the information, or for any losses or damage that may be incurred as
a result of the use of the information.
Altice Labs
Rua Eng. José Ferreira Pinto Basto
3810-106 Aveiro – Portugal
http://www.alticelabs.com
Tel: [phone]
Fax: [phone]

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Contents
Contents
Document’s version history ......................................................................................................... 3
List of figures ............................................................................................................................... 7
Glossary ...................................................................................................................................... 9
1 Introduction ........................................................................................................................... 11
1.1 What is Mesh ................................................................................................................... 11
1.2 Features .......................................................................................................................... 12
2 System objectives ................................................................................................................ 15
2.1 Management features ..................................................................................................... 15
2.1.1 Customer .................................................................................................................. 15
2.1.2 Operator ................................................................................................................... 15
3 Smart Extender ..................................................................................................................... 17
3.1 INTERFACES, LEDS AND BUTTONS ........................................................................... 17
3.1.1 LEDS AND BUTTONS ............................................................................................. 18
3.2 Technical Specifications .................................................................................................. 20
3.2.1 Wi-Fi ......................................................................................................................... 21
3.2.2 Standards ................................................................................................................. 22
3.3 Get Smart Wi-Fi up and running ..................................................................................... 24
3.3.1 Package content ...................................................................................................... 24
3.3.2 PUT THE Smart Wi-Fi IN OPERATION ................................................................... 24
3.3.2.1 Power on ........................................................................................................... 24
3.3.2.2 Shut down ......................................................................................................... 25
3.3.3 PUT THE SMART MESH IN Wi-Fi NETWORK ....................................................... 25
4 User interface ....................................................................................................................... 26
4.1 Mobile application initial screen ...................................................................................... 26
4.2 Login ................................................................................................................................ 27
4.3 Initial Setup ...................................................................................................................... 27
4.3.1 Change name or password ...................................................................................... 28
4.3.2 Ready to Smart Wi-Fi ............................................................................................... 28
4.3.3 Add extender ............................................................................................................ 29
4.3.4 Find a place for extender ......................................................................................... 29
4.3.5 Good place for extender .......................................................................................... 30
4.3.6 Plug your extender ................................................................................................... 30
4.3.7 Connect the extender ............................................................................................... 31
4.3.8 Name your extender ................................................................................................ 31
4.4 OnBording ....................................................................................................................... 32
4.4.1 Full Wi-Fi coverage .................................................................................................. 32
4.4.2 Parental control ........................................................................................................ 33
4.4.3 Guest Network ......................................................................................................... 33
4.4.4 Customer autonomy ................................................................................................. 34
4.5 Home Network ................................................................................................................. 34
4.5.1 New topology ........................................................................................................... 35
4.5.2 Network detail .......................................................................................................... 35
4.5.3 Internet Pause .......................................................................................................... 36
4.5.4 Share Wi-Fi .............................................................................................................. 36
4.5.5 Activate guest network ............................................................................................. 37

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List of figures
List of figures
Figure 1 – The Smart Wi-Fi Scenario .......................................................................................... 13
Figure 2 – The Extenders hardware ............................................................................................ 17
Figure 3 – Smart Wi-Fi, power supply 110V/12V ........................................................................ 24
Figure 4 – Smart Wi-Fi power on ................................................................................................ 25
Figure 5 – Connect Smart Wi-Fi to the FiberGateway ................................................................ 25
Figure 6 – Mobil application initial screen ................................................................................... 26
Figure 7 – Mobil application Login ............................................................................................... 27
Figure 8 – Mobil application initial screen ................................................................................... 27
Figure 9 – Change name or password ........................................................................................ 28
Figure 10 – Ready to Smart Wi-Fi ............................................................................................... 28
Figure 11 – Add extender ............................................................................................................ 29
Figure 12 – Find a place for extender ......................................................................................... 29
Figure 13 – Good place for extender ........................................................................................... 30
Figure 14 – Plug your extender ................................................................................................... 30
Figure 15 – Connect the extender ............................................................................................... 31
Figure 16 – Name your extender ................................................................................................. 31
Figure 17 – OnBording ................................................................................................................ 32
Figure 18 – Full Wi-Fi coverage .................................................................................................. 32
Figure 19 – Parental control ........................................................................................................ 33
Figure 20 – Guest Network.......................................................................................................... 33
Figure 21 – Customer autonomy ................................................................................................. 34
Figure 22 – Home Network.......................................................................................................... 34
Figure 23 – New topology ............................................................................................................ 35
Figura 24 – Detalhe da rede ........................................................................................................ 35
Figura 25 – Internet Pause .......................................................................................................... 36
Figura 26 – Share Wi-Fi .............................................................................................................. 36
Figura 27 – Ativar convidado ....................................................................................................... 37

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Introduction
Glossary
AC Alternating Current
AC Access Concentrator
AES Advanced Encryption Standard
AS
AP
Autonomous System
Access point
AUTO-MDIX Medium Dependent Interface
Crossover Automatic Choice
BBF Broadband Forum
CAT5E Category 5 Cable
CATV Cable TV
CO Central Office
CPE Customer-Premises Equipment
DC Direct Current
DDNS Dynamic DNS
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
FTP File Transfer Protocol
FTTH Fiber-To-The-Home
FXS Foreign eXchange Station
GEM GPON Encapsulation Module
GPON Gigabit-capable Passive Optical
Network
GW Gateway
HG Home Gateway
ID Identification
HSI High Speed Internet
IEEE Institute of Electrical and Electronics
Engineers
IMS IP Multimedia Subsystem
IP Internet Protocol
IPTV Internet Protocol Television
IPv4 Internet Protocol version 4
IPv6 Internet Protocol version 6
ISP Internet Service Provider
ITU-T International Telecommunication
Union-Telecommunications
LAN Local Area Network
LED Light Emitting Diode
MAC Media Access Control
MAN Metropolitan Area Network
MTBF Mean Time Between Failures
OLT Optical Line Terminal
ONT Optical Network Terminal
PC Personal Computer
PON Passive Optical Network
PSK Phase-Shift Keying
RF Radio Frequency
RJ11 Registered Jack model 11
RJ45 Registered Jack model 45
SC/APC SC/APC optical connector
SIP Session Initiation Protocol
SSID Service Set Identifier
STB Set Top Box
T-CONT Transmission Container
TCP Transmission Control Protocol
TKIP Temporal Key Integrity Protocol
TV Television
UDP User Datagram Protocol
URL Uniform Resource Locator
USB Universal Serial Bus
UTP Unshielded Twisted Pair
VoIP Voice over Internet Protocol
WAN Wide Area Network
WEP Wired Equivalent Privacy
Wi-Fi Wireless Fidelity
WLAN Wireless Local Area Network
WPA Wi-Fi Protected Access
WPS Wi-FiProtected Setup

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Introduction
This User Manual is applicable to the equipment Smart Wi-Fi Altice D2260G with
the FCC ID: 2ACJF-EXT-D2260G
FCC NOTICE
This device complies with FCC part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may cause undesired operation
of the device
Caution:
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC requirements for RF exposure in public or uncontrolled environments.
RF Exposure Statement
Note: This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
This equipment should be installed and operated with a minimum distance of 7.9 inches (20 cm)
between the radiator and your body.
This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American
National Standards Institute) limits.
The evaluation was based in accordance with FCC OET Bulletin 65C rev 01.01 in compliance with Part
2.1091 and Part 15.27.
The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to
maintain compliance.

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Introduction
1 Introduction
The Altice Labs Smart Wi-Fi is a certified
The solution that creates a clear and powerful Wi-Fi signal for any and all environments, in
interior coverage scenarios.
The solution incorporate the hardware (FGW-FiberGateway and Smart Wi-Fi AP extenders), a
mobile APP (Android &iOS) and a Cloud (web-portal) that unifies, configures, manages, and
reports the Wi-Fi Mesh Ecosystem, based on Wi-Fi EasyMesh™ from Wi-Fi Alliance®
1.1 What is Mesh
The Smart Mesh Wifi uses multiple access points (APs), which work together, as a connected
system by mesh technology, to ensure that all areas of the home have strong, efficient and full
Wi-Fi coverage.
The EasyMesh ™ Wi-Fi Networks combines the benefits of easy-use, self-adapting Wi-Fi, and
enables smart changes in network conditions to deliver consistent & high-quality user
experience.
The Smart Wi-Fi extender AP equipment is part of the Altice Labs Smart Wi-Fi solution.
The Altice Labs Smart Wi-Fi certified solution based on Wi-Fi EasyMesh™ from Wi-Fi Alliance®,
provide an adequate answer for the in-house Wi-Fi coverage scenarios.
The solution incorporates hardware (FGWs and Smart Wi-Fi AP extenders), a mobile user APP
(Android &iOS) and a unified web portal cloud-based to configure, manage and report the Wi-
Fi mesh ecosystem. Both FGWs and Smart Wi-Fi APs will run local software (local Controller,
local Agent and a Smart Wi-Fi Management agent) supported on high performance state-of-
the-art Wi-Fi interfacing.
Wi-Fi EasyMesh™ networks utilize multiple APs that work together to ensure all areas of the
home have complete Wi-Fi coverage and enable changing network conditions to deliver a
consistent, high quality user experience. Those networks use centralized controller software that
communicates with Agent entities located at each AP. The controller receives metrics, statistics
and capability data from all devices in the network and controls the operating parameters of
the APs in the network, such as SSID name, security key, channel of operation, data flow
topology, and client roaming between APs. Based on the collected information of all APs, it also
sends control commands to the Agents to steer/manage the Wi-Fi stations between APs and
Wi-Fi bands in order to optimize network performance, through optimized load balancing,
airtime reduction and other management functions.

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Introduction
1.2 Features
 Unifies FGW and Extenders into a single network
 Reduces client roaming and association inconsistencies
 Both wireless and wireline (Ethernet) connections may be used to link FGW and
Extenders while FGW acts as a WLAN controller to the extenders
 Interoperable mesh solution compliant with Wi-Fi Alliance Multi-AP specification
 Optimal QoS and throughput performance
 High performance HW solution based on ultimate IEEE 802.11 standards;
 Interoperable mesh solution compliant with Wi-Fi ®Alliance EasyMesh™ Multi-AP
specification;
 Cloud platform for central monitoring, diagnostics and optimization of the Smart Wi-Fi
network;
 Remote control of network devices;
 Provide intelligence to mesh Wi-Fi through analytics;
 Mobile APP control inside/outside home network.

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Introduction
Figure 1 – The Smart Wi-Fi Scenario

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System objectives
2 System objectives
In a whole-home Wi-Fi scenario, there is an Altice Labs Smart Wi-Fi management controller
running on the Gateway, providing the control and management of the entire Mesh Wi-Fi
ecosystem, allowing to significantly extend the Wi-Fi coverage of the Gateway and improving
overall Wi-Fi Quality-of-Experience (QoE).
Those networks use centralized controller software that communicates with Agent entities
located at each AP. The controller receives metrics, statistics and capability data from all devices
in the network and controls the operating parameters of the APs in the network, such as SSID
name, security key, channel of operation, data flow topology, and client roaming between APs.
2.1 Management features
2.1.1 Customer
Mobile APP
Android and IOS APPs to configure and optimize the Wi-Fi service;
User Cloud
Access to the cloud with customer profile to have full visibility of Smart Wi-Fi service performance;
Self-Care
Integration with self-care applications that allows the configuration, troubleshooting, and management of
Wi-Fi service;
2.1.2 Operator
Performance & Statistics
Rich dashboarding capabilities to explore Wi-Fi ndicators at several perspectives. Network
topology, KPI management, reports, client profile symptom detection for full visibility and alerts;
Diagnostics & Troubleshooting
Perform real-time analysis,tests and manage Wi-Fi configuration settings to applications
troubleshoot problems;
Device Management
Firmware upgrade, inventory, troubleshooting, and management of remote actions, device
configurations and bulk operations;

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Smart Extender
3 Smart Extender
Figure 2 – The Extenders hardware
3.1 INTERFACES, LEDS AND BUTTONS
Ethernet 2x GBE 10/100/1000 BASE-T
Wi-Fi Dual-band 2x2 (2.4GHz) + 4x4 (5GHz)
Physical
buttons
Power(On/OFF); Reset (CPU); WPS
LEDs Power led: 1 x bi-color backlit power button; Wi-Fi status: 1 x tri-color
(2.4GHz and 5GHz) status led; WPS led: 1 x bi-color backlit status led

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Smart Extender
3.1.1 LEDS AND BUTTONS
Nominal Modes
Extender
mode
LED
(from left to
right)
NAME EVENT STATE COLOR
1 POWER while booting +
driver boot
Blinking ( (100 ms
ON and 100 ms
OFF)
White
boot completed Fix White
when downloading a
FW
Pulse : ALL LEDs are
blinking at the same
time!
(normally is
simultaneous with
flashing: 100 ms ON
and 100 ms OFF)
White
2 Wi-Fi Wifi ON - extender
not yet on-boarded
Slow blinking (3s
OFF and 100ms ON)
RED
Wifi ON - extender
on-boarded with
good BH link
Fix White
Wifi ON - extender
on-boarded with
poor BH link
Slow blinking (5s
OFF and 100ms ON)
White
Wifi ON - extender
on-boarded with no
BH link
Fix Red
Wifi pausing OFF Off N/A
3 WPS by default Off
during paring
Blinking (200 ms ON
and 100ms OFF:
broadcom default)
White
paring successful Fix during 30 sec,
then Off
White
WPS session overlap Fast blinking during
2 minutes, then Off
White
Ethernet
ports
No link Off N/A
Link Fix Green
Link & Traffic Blinking Green
Controller
mode
LED
(from left to
right)
NAME EVENT
1 POWER while booting +
driver boot
Blinking (100 ms ON
and 100 ms OFF) White
boot completed N/A

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Smart Extender
when downloading a
FW
Pulse (100 ms ON
and 100 ms OFF) White
2 Wi-Fi Wifi ON Fix White
Wifi pausing OFF Off N/A
3 WPS by default Off N/A
during paring Blinking (100 ms
ON and 100 ms OFF)
White
paring sucessful Fix during 1 minute,
then Off White
WPS session overlap
Fast blinking during
1 minute, then Off
(100ms on, 100ms
off, 5 times, off for
500ms - broadcom
default)
White
Ethernet
ports
No link Off N/A
Link Fix Green
Link & Traffic Blinking Green
Alarm modes
ALARM LED STATE
Temperature WPS Fix Red Red
Wi-Fi nominal mode nominal color nominal color
POWER Fix Red Red
Firmware upgrade mode
STEP LED STATE
Download WPS Wi-Fi Pulse Pulse White
POWER Pulse Pulse White
flashing
WPS
Wi-Fi Blinking Blinking White
POWER Blinking Blinking White
Buttons management
Button Push Duration Duration Action
WPS short <5s <5s Activates WPS pairing
long ≥5s ≥5s Do nothing
POWER short <5s <5s
If current state is
"Power Off", then
change state to
"Power On"
If current state is

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Smart Extender
"Power On", then
do nothing
long ≥5s ≥5s
If current state is
"Power Off",
instead of doing
nothing --> then
change state to
"Power On"
Reset short <5s 10s Do nothing
long ≥5s 10s Factory reset
Reset + WPS long
≥5s ≥5s
If current role is
"extender mode",
then change to
"controller mode"
If current role is
"controller mode",
then change to
"extender mode"
Extender :
Power +
WPS Long
≥5s
N/A
Controller:
Power +
WPS Long
≥5s
N/A
3.2 Technical Specifications
Antenna
Configuration
Dual band 2x2 (2.4GHz) + 4x4 (5GHz)
Transmit power Max conducted 2,4 GHz up to +20dBm; Max conducted 5GHz up
to +30dBm
Wi-Fi support 802.11b/g/n/ax @ 2.4GHz + 802.11a/n/ac/ax @ 5GHz
Wi-Fi Standards IEEE802.11 a/b/g/n/ac/ax; 802.11r Fast Roaming, 802.11e (WMM),
802.11v, 802.11k
Security / Encryption WPA, WPA2, WPS
Multi-AP Wi-Fi
Alliance compliance
EasyMeshTM, Wi-Fi Alliance® Multi-AP specification.