Alvarado SW500 Owner's manual

Alvarado Manufacturing Company, Inc.
12660 Colony Street, Chino, CA 91710
Phone: [phone]
Fax: [phone]
[email protected]
www.alvaradomfg.com
PUD3388R1-5
SW500/SW500T
Motorized Pedestrian Gate
Installation and Operation Instructions

SW500 Installation and Operation Instructions
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Contents
Contents .......................................................................................................................................................................... 2
Safety Precautions .......................................................................................................................................................... 4
Safety Icons..................................................................................................................................................................... 4
Introduction...................................................................................................................................................................... 5
Purpose of this Manual ............................................................................................................................................. 5
Intended Users.......................................................................................................................................................... 5
User Responsibilities ................................................................................................................................................ 5
SW500 Overview............................................................................................................................................................. 5
External Components ............................................................................................................................................... 7
Internal Components................................................................................................................................................. 8
Installation Tools ............................................................................................................................................................ 10
Parts List........................................................................................................................................................................ 10
Application Considerations and Recommendations.......................................................................................................11
Considerations .........................................................................................................................................................11
Requirements ................................................................................................................................................................ 13
Slab......................................................................................................................................................................... 13
Space...................................................................................................................................................................... 13
Conduit.................................................................................................................................................................... 14
Electrical ................................................................................................................................................................. 14
Environmental ......................................................................................................................................................... 15
Orientation .............................................................................................................................................................. 15
Opening the Boxes ..................................................................................................................................................... 16
Pre-Installation Checklist ........................................................................................................................................ 16
Installation Instructions.................................................................................................................................................. 17
Base Plate Installation ............................................................................................................................................ 17
Tower Assembly Installation.................................................................................................................................... 18
Connecting Primary Power ........................................................................................................................................... 20
Connecting Inputs / Outputs.......................................................................................................................................... 21
Fire Alarm / Emergency Override State Select ....................................................................................................... 22
Fire Alarm / Emergency Override............................................................................................................................ 22
Barrier Hold Open ................................................................................................................................................... 23
Breakaway Alarm Output ........................................................................................................................................ 23
Barrier Installation.......................................................................................................................................................... 24
Powering On.................................................................................................................................................................. 25
Setting Home Position Manually.................................................................................................................................... 26
Function Validation ........................................................................................................................................................ 27
Open Entry.............................................................................................................................................................. 27
Barrier Breakaway .................................................................................................................................................. 28
Unsafe to Open....................................................................................................................................................... 28
Unsafe to Close ...................................................................................................................................................... 29
Fire / Emergency Override ..................................................................................................................................... 29
Swing Gate Utility .......................................................................................................................................................... 30
Setting the Gate Closed Position (Home Position) Using the Utility ....................................................................... 30
Using SwingGate Utility to Congure Settings........................................................................................................ 31
Maintenance.................................................................................................................................................................. 33
Daily Functions Safety Check ................................................................................................................................. 33
Troubleshooting............................................................................................................................................................. 36

SW500 Installation and Operation Instructions
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Appendix A - SW500T Installation ................................................................................................................................. 37
Parts List ................................................................................................................................................................. 37
Tandem Gate Orientation........................................................................................................................................ 38
Conduit Requirements ............................................................................................................................................ 39
Crossover Cable - DC............................................................................................................................................. 40
Crossover Cable - Communication ......................................................................................................................... 41
Corral Construction ................................................................................................................................................. 42
Appendix B - Acrylic Barrier Installation (Optional)........................................................................................................ 44
Appendix C - External DC Power Supply Installation (Optional) ................................................................................... 46
Before You Begin .................................................................................................................................................... 46
Mounting the Enclosures ........................................................................................................................................ 46
Wiring Primary Power to Enclosures ...................................................................................................................... 47
Connect Low-Voltage 24VDC from Enclosure to Gate(s) ....................................................................................... 48
Appendix D - SW500T Above Ground Conduit Installation (Optional) .......................................................................... 49
Running Above Ground Conduit ............................................................................................................................. 49
Revision History............................................................................................................................................................. 51
Contents (Cont.)

SW500 Installation and Operation Instructions
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The following symbols are used throughout the manual to highlight important information and potential
risks when installing, servicing, or using the gates.
This symbol is used in this manual to warn installers and operators of potential harm.
Please read these instructions very carefully.
This symbol is used in this manual to designate potential conditions that may pose a
risk to pedestrians, personnel, property and equipment. Please read these instructions
very carefully.
NOTE This symbol is used in this manual to designate useful information for the installer and
operator. Please read these instructions.
For questions, please contact Alvarado at [phone], Monday – Friday 7:00am to
4:00pm PST. Please read this manual completely before installing or operating
the purchased product.
Safety Icons
Safety Precautions
CAUTION
WARNING
The SW500 may present a risk to persons and property if it is not installed, tested or operated
correctly. It is essential that you read this manual in its entirely, know how this product operates, and
follow the layout, installation, operating and testing requirements and recommendations.
• For indoor use only.
• Follow the installation instructions. If you have questions, contact Alvarado before proceeding.
• Follow all other instructions in this manual, including but not limited to the Application
Considerations and Recommendations on pg.11.
• Use only skilled individuals to install and service the gate.
• The gate is not a toy. DO NOT allow children to congregate or play on or around the gate.
• Do not allow anyone to hang anything on the gate arms.
• Do not cover the motion or presence sensor detection openings.
• Perform the Daily Safety Check procedure described in this manual on a daily basis.
• Take the gate out of service if it has been damaged, is not operating correctly, or fails to pass
the Daily Safety Check. Have the unit repaired by a skilled service person before placing back
in service.
• Contact Alvarado Technical Support BEFORE changing gate operation settings.
• Follow the maintenance requirements contained in this document.
• DO NOT use non-Alvarado parts to repair a damaged gate.
• Turn power o󰀨 at the breaker before servicing the gate.
WARNING

SW500 Installation and Operation Instructions
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Introduction
This manual is intended for use by system integrators, facility operators, and owners or site managers responsible for
installation and operation of the product.
As owner or caretaker of the equipment, it is essential that you test and maintain your SW500 and ensure safe
product use.
Refer to the Maintenance section of this manual for Daily Safety Check instructions and periodic product maintenance
requirements.
Intended Users
User Responsibilities
The purpose of this manual is to familiarize you with your motorized pedestrian gate and to provide layout, installation,
operating and testing instructions and recommendations. It is essential that you read this entire manual. As the owner
or caretaker of this product, it is your responsibility to (1) understand how the gate operates; (2) install and operate the
gate consistent with the instructions in this manual; (3) test the gate daily, following the Daily Safety Check procedure
described in this manual; and (4) follow the maintenance procedures described in this manual.
Purpose of this Manual
SW500 Overview
The SW500 is a motorized pedestrian gate that provides single direction entry or exit passage control. The product
comes in two versions: the SW500 which is a single gate, and the SW500T which is a tandem gate set.
The gate is pre-congured with factory-set settings which are suitable for most applications. An included Alvarado utility
(SwingGate Utility) allows eld personnel to adjust selected settings using a laptop computer.
As patrons or carts approach the gate(s) to enter the facility, a forward-facing sensor in the Motion Detection &
Presence Sensor Housing detects the movement, signaling the gate to open. Once activated, the gate starts a factory
default opening and dwell time cycle. The gate arm will move from the closed, or "home position", to full open allowing
passage. The gate will remain in the open position to allow pedestrian(s) to pass before closing. If the motion detection
sensor detects another pedestrian or object while open or during the closing cycle, the gate will remain open (or
reopen) for another activation cycle.
A presence detection sensor is located in the rear of the Motion Detection & Presence Sensor Housing. This sensor
detects the presence of persons and objects in the gate opening path. If a person is detected prior to the gate starting
an opening sequence, the gate will not open until the person moves from the detection area. Similarly, once open, if
a person or object is detected in the gate closing path prior to the gate starting a closing sequence, the gate will not
close until the detection area is clear.
It is important to understand that both the motion detection and presence detection sensors detect presence. For
example, if you move into the detection area then stand perfectly still, the gate will open initially when you move into
the area, then will stay open until you leave the passage area.
On the presence detection side, a perfectly still person or inanimate object will trigger a constant alarm until the area
is clear. For this reason, it is very important that objects (merchandise, shopping carts, boxes, etc.) not be placed in
the gate opening path. It is equally important that nothing (merchandise or anything that may attract the attention of
patrons or cause them to loiter) be placed around the presence detection area.

SW500 Installation and Operation Instructions
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SW500 Overview (Cont.)
In sum, you want pedestrians to move through the motion and presence detection areas without loitering. You do
not want to place anything around the gates that will attract their attention causing pedestrians to loiter on either the
motion detection or presence detection side.
A summary of other SW500 functionality is presented below.
Barrier Breakaway
The SW500 provides limited resistance against a user pushing or pulling the gate open. When the barrier is manually
pushed or pulled open, an internal alarm sounds. After approximately two seconds, the gate resets and resumes
normal operation. The resistance can be increased through software settings but the SW500 is not a positive locking
gate. The barrier can be manually moved relatively easily, even at higher settings.
When the gate is pushed or pulled open, in addition to the local alarm, the gate provides a dry contact output. This
output can be used for such things as turning on a surveillance camera, turning on a light visible to store personnel or
turning on an external alarm at an attendant desk.
Barrier Impact
Should the barrier encounter an obstruction while opening or closing, the gate will stop moving. After a dened
period, and the removal of the obstruction, the gate resets and resumes normal operation.
Fire Alarm / Emergency Override
Activation to open the gate in conjunction with a re alarm / emergency override signal is achieved by supplying a
sustained dry contact signal to the appropriate input on the terminal block (TB1). When the input signal is received,
the gate opens in the exit direction and remains open until the input signal is removed. When the input signal is
removed, the gate resumes normal operation.
The SW500 default conguration for re alarm / emergency override input signals is normally open. The gate can
also be congured to interface with normally closed input signals.
Power Failure
When power is removed from the unit, the SW500 barrier will remain in its current position and can be moved
manually. When pushed or pulled to the open position, the barrier remains open. When power is restored, the gate
resumes normal operation.
Barrier Hold Open
The barrier can be held open indenitely by supplying a sustained dry contact to the appropriate input on the
terminal block (TB1). The gate remains open until the contact is removed. Typically, a toggle switch – often located
at an attendant desk - is wired into the appropriate input location. The Barrier Held Open feature is typically used to
facilitate the movement of equipment or deliveries through the gate area.

SW500 Installation and Operation Instructions
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A
B
C
D
E
F
G
External Components
Figure 1 SW500 - Exterior ViewSW500 - Exterior View
A
B
C
D
E
F
G
Motion Detection & Presence
Sensor Housing
Lid
Upper Column
Barrier Clamps
Lower Column
Power Button
Barrier
HAccess Panel
H
NOTE
• Metal barrier bar shown.
• If the acrylic barrier option has been purchased, Refer to
Appendix B on Pg.44 for acrylic barrier view.

SW500 Installation and Operation Instructions
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Internal Components
I
J
K
L
M
N
O
Digital Position Encoder
Motor
Power Rectier Board
I/O - Motor Control Board
Power Supply
Communication Terminal
Block (TB2)
Conguration Terminal
Block (TB1)
SW500 Tower AssemblySW500 Tower Assembly
Figure 2 SW500 - Interior ViewSW500 - Interior View
O
J
K
L
M
N
I
NOTE
• If the Remote Power Supply option has been purchased, refer
to Appendix C on Pg.46 for Remote Power Supply installation
instructions.

SW500 Installation and Operation Instructions
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O
Digital Position Encoder
The digital position encoder continually monitors the position of the barrier and works in conjunction
with the motor and I/O - Motor Control Board to control barrier movement.
Motor
The 24VDC brushless motor / planetary gearbox assembly moves the barrier.
Power Rectier Board
This board receives 24VDC from the power supply and steps it down to 5VDC and 12VDC for
additional low voltage requirements.
I/O - Motor Control Board
This board serves as the interface point for gate I/O signals and serves as the controller for motor
operation and barrier movement.
Power Supply
The power supply converts primary power to 24VDC low-voltage power for motor operation. The power
supply is installed outside of the gate if the Remote Power Supply option is purchased.
Refer to Appendix C on Pg.46 for Remote Power Supply installation instructions.
Communication Terminal Block (TB2)
This terminal block is used to supply power to the sensors. When wired as a tandem gate, the
Secondary gate uses this block to connect the power and communication crossover cables.
Conguration Terminal Block (TB1)
This terminal block contains all available inputs and outputs.
I
J
K
M
L
N
Internal Components (cont.)

SW500 Installation and Operation Instructions
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Installation Tools
• Hammer Drill
• 5/8" Concrete Drill Bit
• Pencil
• Shop Vac
• Rubber Mallet
• Torque Wrench (ft-lbs. & in-lbs.)
• 9/16" Socket
• Straight Edge Level
• Phillips Head Screwdriver
• Flathead Screwdriver
• Clear RTV Silicone
• Hex Keys:
1/4", 1/8", 3/32", 5/64"
• Fish Tape
This tower is shipped partially assembled. Only the barrier needs to be installed once the tower is anchored in the
desired location. Make sure that no parts are missing or damaged before beginning installation. If parts are missing
and/or damaged, please contact Alvarado Technical Support at [phone].
Also Included:
Parts List
• (4) Concrete Anchor Package (Qty 1)
• Barrier Clamp Mounting Screws (Qty 4)
• Barrier Clamp Set Screws (Qty 4)
• Sensor Housing Mounting Screws (Qty 3)
• Lid Screws (Qty 3)
• Plastic Caps (Qty 2)
• Access Panel Screws (Qty 4)
• Threadlocker tube - Blue (Qty 1)
• SW500 SwingGateUtility USB (Qty 1)
Tower Assembly
(Qty 1)
Upper Column
(Qty 1)
Base Plate
(Qty 1)
• Tandem installations have quantities doubled.
• Refer to Appendix A on Pg.37 for information
and instructions specic to SW500T tandem
gate installations.
• Refer to Appendix B on Pg.44 for acrylic
barrier installation instructions.
NOTE
Barrier
(Qty 1)
Motion Detection &
Presence Sensor
Housing
(Qty 1)
Barrier Clamp
(Qty 2)
Lid
(Qty 1)
Access Panel
(Qty 1)
Lower Column
(Qty 1)

SW500 Installation and Operation Instructions
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Motion Detection Area
• The motion detection sensor will detect straight on, angled, or perpendicular movement (cross-tra󰀩c). Any
movement detected in the Motion Detection Area will trigger the gate(s) to open.
• You want people to walk into the detection area straight on. We strongly suggest the use of railing along
the sides of the Motion Detection Area to facilitate straight on movement and to deter people from walking
across the Motion Detection Area.
• Common causes of undesired gate opening are moving devices (such as motorized doors) located in the
motion detection area and cross-tra󰀩c (patrons and employees walking perpendicular through the Motion
Detection Area).
• Do not place objects (signs, merchandise, displays, hand baskets, carts, etc.) in or around the Motion
Detection Area. You want pedestrians to move through the Motion Detection and Presence Detection Areas
without loitering. You do not want to place anything around the gates that will cause pedestrians to loiter in
either the Motion Detection or Presence Detection Areas.
Presence Detection Area
• The presence detection sensor detects the presence of persons and objects in the Presence Detection Area.
If a person is detected prior to the gate starting an opening sequence, the gate will not open until the person
moves from the detection area. Similarly, once open, if a person or object is detected in the gate closing
path prior to the gate starting a closing sequence, the gate will not close until the Presence Detection Area is
clear.
• You only want pedestrians or objects in the Presence Detection Area as part of the normal entry process.
You do not want to locate the gate in an area where pedestrians already inside the store may walk either
straight on or cross-ways into the Presence Detection Area. We strongly suggest the use of railing along the
sides of the Presence Detection Area to deter employees or patrons from walking through or loitering in the
Presence Detection Area.
• Do not place objects (signs, merchandise, displays, hand baskets, carts, etc.) in or around the Presence
Detection Area. You want entering pedestrians to move through at a consistent pace and you do not want
to place anything around the gates that will cause pedestrians to loiter in either the Motion Detection or
Presence Detection Areas.
The approximate factory-set motion and presence sensing areas are shown in the diagrams on the following
page. While the Motion Detection Area dimensions can be altered, the factory-set detection pattern is the optimum
detection pattern for the majority of installation applications.
Use the detection pattern dimensions shown on pg.12 to determine the installation location for your gate(s). Key
considerations for gate placement are outlined below. We strongly suggest that you provide us drawings of your
proposed installation location well in advance of installation, so we can provide suggestions, identify potential
hazards and provide operational alternatives.
Application Considerations and Recommendations
Considerations
CAUTION
CAUTION

SW500 Installation and Operation Instructions
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36"
45"
Factory-set
Presence Detection Area
*Dimensions are approximate
57"
36"
Considerations (Cont.)
Factory-set
Motion Detection Area NOTE
• Barrier shown in
closed, "Home", position

SW500 Installation and Operation Instructions
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The following slab requirements must be taken into consideration when determining an installation location:
• The gate must be installed on a solid, level concrete pad with a minimum thickness of 4" (102mm).
The following space requirements must be taken into consideration when determining the installation location:
• Allocate 4" (102mm) of space between the back of the tower and adjacent wall or other surface.
• Allow 2" (51mm) of clearance between the end of the barrier and adjacent surface to avoid pinch points.
Figure 3 Assembled Gate Dimensions - Metal Barrier BarAssembled Gate Dimensions - Metal Barrier Bar
Figure 4 Base Plate DimensionsBase Plate Dimensions
Slab
Space
42.8” (1087 mm)
36.4” (925 mm)
1” (25.4 mm)
Requirements
NOTE Refer to Appendix B on Pg.45 for acrylic barrier dimensions.

SW500 Installation and Operation Instructions
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Electrical
Conduit
Power Supply 100 - 240 VAC. 6.0 A, 50/60 Hz
Power Requirements Peak power consumption is 228 watts per gate.
Operational Voltage Primary power is stepped down and rectied for low-voltage 24 VDC, 12 VDC and
5 VDC operation.
Fuse 3A (slo-blo) fuse is installed on each gate.
Surge Protection Alvarado suggests the use of surge protection on the high-voltage power line to
further protect electronics
Drive Motor 24VDC (Brushless)
Seal the oor area with a bead of clear RTV silicone around the conduits running up and into the base plate.
This will prevent condensation and debris build-up that may be introduced beneath the oor.
NOTE
Figure 5 ConduitConduit
• Use full-sweep electrical conduit underneath the oor.
• Use separate conduits for primary power, re system inputs, and crossover cable (tandem installations only).
• Recommended conduit size is .5" (13mm).
• The total conduit opening must not exceed 2.5" (64mm) in diameter.
• The conduit must not extend above the baseplate or .25" (6mm) above the nished oor.
Fire Alarm / I/O Communication
(optional)
Primary Power Conduit
Conduit
2.5" Conduit Opening
NOTE For installations with above ground conduit, refer to Appendix D on pg.49.

SW500 Installation and Operation Instructions
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Orientation
Environmental
• DO NOT install the product outdoors. This product is intended for indoor use only.
The operating temperature and humidity ranges for the SW500:
Operation Non-Operation/Storage
Temperature Range 10° - 32°C / 50° - 90°F 0° - 40°C / 32° - 104°F
Humidity Range (Non-Condensing) 15% - 85% RH --
Operating the SW500 outside the suggested temperature and humidity ranges may negatively
a󰀨ect gate performance and could potentially cause damage to gate components.
CAUTION
The default orientation for a single gate locates the tower on the right-hand side when viewed from the entry side. [Figure 6]
Figure 6 Correct SW500 Single GateCorrect SW500 Single Gate OrientationOrientation
Entry Side
Tower
NOTE Refer to Appendix A on pg.37 for Tandem Gate Orientation.

SW500 Installation and Operation Instructions
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Opening the Boxes
A single SW500 is shipped in two boxes - one each for the tower and arm.
A tandem SW500T is shipped in three boxes - one each for the towers and one for the pair of arms.
1. Using a 3/32" Hex key, loosen the base plate set screw.
2. Unscrew the two nuts securing the base plate to the tower assembly. [Figure 7]
3. Remove the bottom base plate from the bottom of the tower assembly and keep for use in installation.
4. Discard the bolts and nuts securing the base plate to the tower during shipping.
Figure 7 Bolt Removal After UncratingBolt Removal After Uncrating
Remove and
discard both bolts.
Set screw
It is the installer's responsibility to ensure the following steps are completed before beginning the
installation.
1. All components and hardware have been unpacked, correctly identied, and moved to the installation location.
2. The gate conguration and layout has been conrmed with the site manager and reviewed by Alvarado.
3. All requirements (slab, space, application, conduit, and electrical) have been met.
Pre-Installation Checklist

SW500 Installation and Operation Instructions
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Installation Instructions
Base Plate Installation
1. Align the base plate over the conduit opening and
mark the location of each anchor hole with a pencil.
Remove the base plate when nished.
2. Using a hammer drill and 5/8" concrete drill bit, drill
four (4) anchor holes to a depth of 2.5" (64mm).
[Figure 9]
3. Using a shop vac, vacuum any debris from the
anchor holes. Anchors will not tighten properly if
debris is present.
4. Insert anchors threaded side down. [Figure 10]
5. Ensure each anchor is ush with the surface of the
concrete. If necessary, use a rubber mallet to tap the
anchors until they are ush.
The set screw on the bottom base plate will align
with the barrier. [Figure 8]
NOTE
Figure 9 Drill Anchor HolesDrill Anchor Holes
Figure 10 Insert AnchorsInsert Anchors
Figure 8 Base Plate / Barrier AlignmentBase Plate / Barrier Alignment
Anchor
Hole
Conduit
Hole
Set screw

SW500 Installation and Operation Instructions
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1. Route primary power and I/O communication
wiring, if applicable, through the base plate into the
tower assembly. [Figure 11]
2. Using a Phillips screwdriver, remove the 4 screws
securing the Access Panel. [Figure 12]
Tower Assembly Installation
Figure 11 Route Conduit through Base PlateRoute Conduit through Base Plate
Figure 12 Open Access PanelOpen Access Panel
NOTE
• For installations with above ground
conduit, place base plate in the desired
location. Refer to Appendix D on pg.49
for conduit instructions.
• If installing an SW500T tandem gate, refer to Appendix A on Pg.37 for instructions on routing DC power and
communication to the Secondary gate.
NOTE

SW500 Installation and Operation Instructions
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Rotate
Lower
Column
1/4 turn
Rotate
Lower
Column
1/4 turn
Rotate
Lower
Column
1/4 turn
Figure 13 Anchoring the Tower - Rotate Lower Column 1/4 Turn to Locate Anchor HolesAnchoring the Tower - Rotate Lower Column 1/4 Turn to Locate Anchor Holes
123 4
Tower Assembly Installation (Cont.)
NOTE With the set screw loosened, the Lower Column can rotate freely.
3. Align the tower assembly and base plate with the anchor holes. Insert four (4) anchor bolts and washers.
[Figure 13]
4. Using a wrench and a 9/16" socket, tighten the anchors until snug.
5. Using a straight edge level, verify the tower is plumb and level. If necessary, use shims to level the tower.
6. Using a torque wrench and 9/16" socket, torque the anchor bolts to 20 ft-lbs.
7. Apply a bead of clear RTV silicone around the base plate.
8. Rotate Lower Column to original position by aligning the power button with the power button hole.
9. Use the 7/8" plastic cap to plug the Access Panel hole.

SW500 Installation and Operation Instructions
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Connecting Primary Power
• It is strongly recommended that a licensed
electrician perform the following steps,
maintaining adherence to local electrical codes.
• The ground wire must be connected. Serious
injury may result if the ground wire is not properly
secured.
CAUTION
1. Locate the terminal block TB0 at the bottom of the Main
tower assembly. [Figure 14A]
2. Use Table 1 [Figure 14B] to determine wire designations.
Connect the wires to the appropriate terminal.
• Refer to Appendix A on Pg.37 for
instructions on wiring DC power to the
SW500T Secondary gate.
• If the external power supply option was
purchased, refer to Appendix C on Pg.46
for instruction on wiring the external
power supply enclosure.
NOTE
Terminal 110V 220V
Neutral (N) White Blue
Ground (G) Green or
Green/Yellow Green/Yellow
Line (L) Black Brown
Table 1
Figure 14B TB0 Terminal BlockTB0 Terminal Block
L
N
G
Figure 14A TB0 Terminal Block Location
Figure 15 Primary Power Fuse LocationPrimary Power Fuse Location
FIG13B
NOTE
• Lower Column rotated to show power switch.
Primary Power
Fuse
Power Switch