Amcrest IP5M-1190W User manual

IP5M-1190W
5MP Wi-Fi Pan/Tilt Speed Dome Camera
User Manual
Version: 1.0.0
November 2nd, 2021

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Contents
Welcome........................................................................................................................................................................................... 3
Overview........................................................................................................................................................................................... 4
Device Overview ............................................................................................................................................................................... 5
Physical Installation .......................................................................................................................................................................... 6
Camera Access Setup........................................................................................................................................................................ 8
Live.................................................................................................................................................................................................. 15
Playback.......................................................................................................................................................................................... 16
Cloud Storage.................................................................................................................................................................................. 17
Setup............................................................................................................................................................................................... 18
Camera............................................................................................................................................................................................ 18
Video............................................................................................................................................................................................... 22
Audio............................................................................................................................................................................................... 24
Network .......................................................................................................................................................................................... 25
PTZ .................................................................................................................................................................................................. 29
Event............................................................................................................................................................................................... 30
Destination ..................................................................................................................................................................................... 46
System ............................................................................................................................................................................................ 48
Alarm .............................................................................................................................................................................................. 54
Logout............................................................................................................................................................................................. 54
FCC Statement ................................................................................................................................................................................ 55
IC Warning Statement..................................................................................................................................................................... 55
Appendix A: Toxic or Hazardous Materials or Elements ................................................................................................................. 56

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Welcome
Thank you for purchasing an Amcrest Wi-Fi Pan/Tilt Speed Dome PTZ camera!
This user manual is designed to be a reference tool for the installation and operation of your camera. Here you can
find information about the camera’s features and functions, as well as information to aid in troubleshooting and
basic operation.
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit https://amcrest.com/contactus and use the email form
Call Amcrest Support using one of the following numbers:
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 8-10 characters long and contains a combination of lowercase
characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for
any fires or electrical shock caused by improper handling or installation.
Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
Installation
Handle the device with care. Do not apply power to the camera before completing installation. Do not place
objects on top of the camera.

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Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do not
aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity
of the camera’s sensors. Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package
and check to ensure that all the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
Overview
This camera features the latest JS technology which allows the camera to operate in any web browser without the
use of a plugin. It uses a built-in hotspot to connect to your Wi-Fi network using the Amcrest View Pro app. The
camera has a variety of functions such as motion detection, playback, as well as IVS features such as tripwire and
intrusion for perimeter protection and smart motion detection which allows the camera to only detect when a
human figure is detected.
Features
The Amcrest Outdoor Speed Dome PTZ camera has the following features:
Network Access
This device uses SoftAP to connect the camera to your WiFi network. SoftAP is an abbreviated term for "software-
enabled access point" and is used to provide a more efficient way of connecting your device wirelessly. The camera
by default broadcasts a unique SSID that will be used for the SoftAP connection process. This means, if you are
connecting your camera wirelessly, SoftAP must be used using the Amcrest View Pro app to connect the camera to
your Wi-Fi network.
Cloud Storage Functionality
This device can record video and audio streams to the Amcrest Cloud service to enable long-term storage for
recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any
internet connected PC or Mac computer.
AI Features
This device supports the following AI features, Smart Motion Detection, which allows the camera to only detect
when a human has been detected, and IVS (Tripwire and Intrusion) which provides more efficient perimeter
protection. Please note, IVS recordings will be displayed as motion detection event types in the playback interface.

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Device Overview
The below represents the height and width of the camera. The camera weights roughly 1.1lbs.
Installing a MicroSD Card
The camera can support a microSD card of up to 256GB. To insert a microSD card, you will need a Phillips head
screwdriver to open the "Reset" hatch on the camera as the microSD card slot is in this area. Locate the Reset
hatch on the camera and use a Phillips head screwdriver to open the hatch. Locate the microSD card slot and insert
the microSD card into the slot, gold pins down, and press in to secure the microSD card into the slot. Place the
Reset hatch on the camera and secure it back onto the camera.

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Physical Installation
Before physical installation of your camera please make sure the surface you are installing the camera on can
support up to 3x the weight of the camera. Included with your device is a mounting bracket, two small security
screws (to attach the camera to the bracket, four installation screws, 4 wall anchors, and installation screws. The
following items may also be needed and are sold separately.
1. Peel the sticker of the installation sticker off and place it onto the mounting surface. Use a drill to drill the
installation holes and insert the included wall anchors into the holes.
Note: If you are installing on a wall, make sure the arrow on the installation sticker is pointing upwards. If you are
installing it on a ceiling, make sure the arrow on the installation sticker is pointing downwards.
2. Align the holes on the installation bracket with the wall anchors. Insert the installation screws into the holes and
use a Phillips head screwdriver to secure the installation bracket to the mounting surface.

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3. Insert the camera into the bracket and align the security holes of the camera to the security holes on the
installation bracket.
4. Insert the included security screws into the security holes and use a Phillips head screwdriver to tighten these
screws to secure the camera to the installation bracket.

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Note: If you are installing on a wall the Wi-Fi antennas can be facing upwards, however, if you are installing on a
surface such as a ceiling, the antennas can be facing forwards.
Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the camera through any
of the following methods This device uses SoftAP to connect the camera to your network. SoftAP is an abbreviated
term for "software-enabled access point" and is used to provide a more efficient way of connecting your device
wirelessly. The camera by default broadcasts a unique SSID that will be used for the SoftAP connection process. This
means, if you are connecting your camera wirelessly, SoftAP must be used using the Amcrest View Pro app to connect
the camera to your Wi-Fi network.
Before proceeding, please ensure the camera is plugged into a power source, make sure the camera and your mobile
device are on the same network during setup. Please note, users using iOS can connect to the hotspot automatically

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however users using Android 10 or higher will have to manually connect to the hotspot during setup. For more
information on how to connect your camera using SoftAP, please refer to the information provided below.
Amcrest View Pro Setup
•Please ensure the camera is plugged into a power source.
•Make sure the camera and the mobile device are on the same network during setup.
•The camera broadcasts a hotspot that will be used for initial setup. Users using iOS can connect to the hotspot
automatically however users using Android 10 or higher will have to manually connect to the hotspot during
setup.
1. Download the Amcrest View Pro app from the App
Store or Play Store. Open the app and allow all
requested permissions. Tap Start to begin.
2. Open the app and allow all requested permissions.
Tap Start to begin. Tap WiFi Camera.

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3. Tap WiFi Configuration Setup.
4. Scan the QR Code located on your camera.
Note: If you do not have access to the QR code, tap
Enter S/N Manually to enter the serial number for the
camera manually. Tap Next to continue.
5. Ensure the camera is powered on and disconnected
from an Ethernet cable. Tap Next to continue.
6. The app will attempt to automatically connect to
the camera's hotspot (SSID). Allow up to 30 seconds
for the app to connect. Once it connects to the
hotspot, enter the default password for the camera's
hotspot. The default password will be admin.
Tap Next to continue.

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7. If the app fails to automatically connect to the app
on this step you will need to manually connect to the
hotspot. To manually connect to the hotspot, tap on
the Go to the WLAN Setting option.
This will direct you to your mobile device's WiFi
settings page. Select the camera's hotspot SSID from
the menu (DAP-AMC501XXXXXXXXX) and return to the
app to complete the setup.
8. Locate your WiFi network then enter the WiFi
password in the interface. Tap Next and allow the
camera to connect to your WiFi network.
9. Give the camera a name (e.g. Garage, Kitchen,
Living Room, etc.) and provide the username and
password for your camera. The default username and
password will be admin. Tap Start Live View to
continue.
10. Enter a new password for your camera, confirm
the password, and click Modify Password.

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For more information about Amcrest View Pro and its functionalities visit amcrest.com/support
Amcrest Cloud App Setup
Once the camera has been successfully connected to your network you can then connect the camera to the
Amcrest Cloud. This is an optional paid service Amcrest Cloud allows you to access your device from anywhere in
the world. Please note, you will need an Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can
register for a cloud account in the Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
•Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera onto
the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.

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5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number in the Enter camera S/N (serial number field.
Press Next to continue.
6. If you are adding a new camera that does not have a
set password the app will automatically detect that a
new camera is being added. Tap OK to proceed.

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7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. If you are connecting a WiFi camera to the Amcrest
Cloud and would like to enable WiFi via the Ethernet
WiFi Setup method, tap Setup Camera WiFi.
Additionally, if you would like to skip the WiFi process
and have your WiFi camera running solely as a wired
device, tap on Skip WiFi Setup.
9. If you wish to enable WiFi on your WiFi camera, tap
Scan to scan and select your WiFi network from the
WiFi Network List. Enter the password for your WiFi
network onto the Password field. When the WiFi
password has been entered, tap Next to continue.
10. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
Accessing the Web User Interface
After the camera has been successfully connected to your network the web UI can now be accessed. This camera
features the latest in Javascript technology which allows you to access your camera using a wide variety of web
browsers including, Google Chrome, Firefox, Safari, or other mainstream web browsers using your PC or Mac.
Please note, for an optimal experience with a web browser, it is highly recommended to use the Internet Explorer
or IE Mode using Microsoft Edge as some features may still require the use of a plugin.
If using IE Mode or Internet Explorer, please make sure to allow all plugins as they will be necessary to view all the
features. For more information on how to access your camera from your computer please refer to the information
below.
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the
camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest
IP Config Tool can be downloaded at the following web page: amcerest.com/downloads
In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has
completed installing, locate the IP address associated with the device you would like to view in the browser. Open

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the web browser and enter this IP address into the browser. Press Enter to access the web user interface. Enter
the username and password for your camera and click Login to access the web UI.
Live
The live view interface allows the user to see a live video feed from the camera, the current bit rate (Kbps), adjust
PT controls, set PT functions, etc. Below is a description of the options provided in this menu.
Main Stream: Click this option to view the main stream feed of the camera.
Sub Stream: Click this option to view the sub stream feed of the camera.
PTZ Control: Use these options to pan/tilt the camera. Please note, this device does not support digital zoom.
PTZ Function: Access PT presets and “Aux On” and “Aux Off” assistant settings.
Please refer to the tables provided below for a description of the features listed in this menu.
Section 1: This bar allows the user to select which stream type and which protocol they want to choose. Section 2:
The functions bar allows the user to perform different camera functions while in live mode. See the table below for
an explanation of the different functions available:
Button
Function Name
Function Description
Water Removal/Heater
Enable this option to remove water, condensation, or ice from the lens of
the camera. The default duration for this option is 30 minutes however it
can range from 1-2880 minutes.
Spotlight Activation
Click this option to manually activate the built-in spotlight (blinking). If
this option is triggered or enabled, click this icon again to turn off the
light.
Alarm Output
Click this button to generate an alarm output signal. This button becomes
red/grey depending on alarm output activation or cancellation.
Snapshot
Click this button to take a screenshot of the live feed. The picture is saved
at the path specified in Setup -> Camera -> Video -> Path.
Manual Record
Click this button to manually record video. The video is saved at the path
specified in Setup -> Camera -> Video -> Path. Only available in IE Mode.
Audio
Click this button to enable or disable audio output from the camera. This
feature allows the user to listen in on the audio the camera’s microphone
is picking up.
Bidirectional Talk
Click and hold this button to enable bidirectional talk. This feature allows
the user to broadcast audio from their computer to the camera. While
this is active, the camera’s speaker is shut off to keep audio quality high.
Only available in IE Mode

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Button
Function Name
Function Description
Image Adjustment
This button opens the image adjustment toolbar, which allows the user to
adjust brightness, contrast, saturation, and hue for the live feed’s picture.
Only available in IE Mode
Adapt/Original Size
This button allows the user to switch between displaying the original size of
the stream in its set resolution, or to adapt to the size of the monitor display
the feed is being viewed on. Only available in IE Mode
Full Screen
This button allows the user to make the live feed go into full screen mode.
Double click the mouse or click the ESC button to exit full screen mode. Only
available in IE Mode
Width/Height Ratio
This button allows the user to change the width/height ratio for the live feed.
The options are Original and Adaptive. Original uses the aspect ratio of the
stream’s set resolution, and adaptive fits the feed to the aspect ratio of the
monitor display the feed is being viewed on. Only available in IE Mode
Stream Fluency
This button allows the user to change the stream fluency. There are 3
options. Realtime reduces delay and decreases fluency, and Fluency has a
larger delay, but the video stream becomes more fluid. Only available in IE
Mode
Pan Tilt
Click this button to enable or disable the PTZ controls on the interface.
PTZ Control
This option allows the user to pan/tilt the camera, set pan/tilt speeds, and access PT preset options. Please note,
this camera only supports pan/tilt functions and does not support optical or digital zoom. The arrows on the PTZ
control panel allow the user to move the camera’s position in a specific direction. The speed dropdown box allows
the user to control the speed at which the camera moves. The values range from 1 to 8, 8 being the fastest.
The dropdown box under PTZ Function allows the user to access presets set by the user from the PTZ>>Function
menu. To access these options, set the preset in the PTZ>>Function menu, return to the PTZ Control menu, select
the preset and press Go To to activate the preset.
Playback
The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback
tab:

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This is the interface for the playback menu. There are 7 main sections:
Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage,
or open the help menu.
File Menu: This panel allows the user to select a file type and data source.
Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has
recorded footage available, it’s green. The current date is blue, unless it has recorded footage, then it’s a lighter
green.
File List: This button opens a file list of all recorded video for a specific date range. From here, the user can
download these videos to their PC.
Trim Panel: This panel allows the user to trim playback video for download. By specifying time stamps, the user
can trim down.
Recorded Video Panel: This panel allows the user to specify what type of video they would like to playback and it
also allows the user to select where to start playback from. The buttons on the bottom right allow the user to
select a zoom level.
Playback Bar: This panel allows the user to control playback. It also allows the user to control playback speed, and
playback volume. Clicking the File List opens the following screen on the sidebar:
This allows the user to select files for download. Select the files by clicking the checkbox next to each file, and then
click to download the files to your computer.
Cloud Storage
The Cloud Storage button allows the user quick access to the Amcrest Cloud website. At this website
(amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
For more information on Amcrest Cloud visit: amcrest.com/cloud

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Setup
The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab:
There are 3 main sections to note in the Setup tab:
1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall
under their category.
2. Menu Items: These menu items each open a different menu that allows the user to change specific settings.
3. Menu Tab: These options allow the user to access other tabs associated with a selected menu item.
Camera
This menu section allows the user to change different camera settings for video, audio, and to manage image
profiles.
Configuration
This menu allows the user to configure image profiles for normal, day, and night usage.
Picture
The picture menu allows the user to adjust image options for the camera. Below is an explanation for each of the
fields on the Configuration tab in the Configuration menu item:
Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
General.
Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0
to 100. The default value is 50. The larger the number, the brighter the video is. When you input the value here,
the bright section and the dark section of the video will be adjusted accordingly. You can use this function when
the whole video is too dark or too bright. Please note the video may become hazy if the value is too high. The
recommended value ranges from 40 to 60.

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Contrast: This slider is used to adjust playback and recorded video window contrast. The value ranges from 0 to
100. The default value is 50. The larger the number is, the higher the contrast is. You can use this function when
the whole video brightness is OK but the contrast is not correct. Please note the video may become hazy if the
value is too low. If this value is too high, the dark section may lack brightness while the bright section may
overexpose. The recommended value ranges from 40 to 60.
Saturation: This slider is used to adjust playback and recorded video window saturation. The value ranges from 0
to 100. The default value is 50. The larger the number, the stronger the color is. This value has no effect on the
general brightness of the whole video. The video color may become too strong if the value is too high. For the grey
part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear
if the value is too low. The recommended value ranges from 40 to 60.
Chroma CNT: This slider is used to adjust how pure or monochromatic the image will be compared to a white
surface. The value ranges from 0 to 100. The default value is 50. The larger the number, the stronger the purity of
the color. The value has no effect on general brightness or clarity of the video stream however, if the values are
too high it could cause stream issues. It is recommended to keep this value at the default setting of 50 to avoid
streaming issues.
Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the
value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise
occurring. The default value is 50 and the recommended value ranges from 40 to 60.
Sharpness CNT: This slider is used to adjust how pure or monochromatic the sharpness of the image will be
compared to a white surface. The default value is 50. The larger the number, the stronger the purity of the
sharpness. The value has no effect on general brightness or clarity of the video stream however, if the values are
too high it could cause stream issues. It is recommended to keep this value at the default setting of 50 to avoid
streaming issues.
Gamma: This slider is used to adjust the gamma of the video. The larger the number, the brighter the video is.
The default value is 50 and the recommended value ranges from 40 to 60.
Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is recommended only if
the camera is mounted upside down.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the
settings, click the Save button.
Exposure
This menu allows users to select and adjust exposure settings which ultimately control the amount of light that
reaches your camera’s sensor. Below is an explanation of the exposure features for this camera.
Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
General.
Anti-Flicker: These radio buttons allow the user to select what type of antiflicker technology should be used for the
video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect
caused by the electrical current used in the specific area.
Mode: This dropdown box allows the user to select different exposure settings such as, Auto, Aperture Priority,
Shutter Priority, Gain Priority or manual settings. For more information on these settings, refer to the information
provided below:
Auto: Allows the user to automatically set exposure settings based on surrounding environments.
Shutter Priority: Allows the user to set shutter settings in the camera. This allows the camera to
automatically detect optimal aperture settings based on surrounding environments. The default shutter
speed is 1/30, however, it can range to 1/30000.

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gainFirst: Allows the user to prioritize gain levels based on the surrounding environment of the camera.
The default gain value is from 0 ~ 50, however, can range from 0 ~ 100.
Manual: Allows the user to manually control and adjust aperture, shutter, and gain priorities. Each value
will be set to default unless modified by the user.
Exposure Comp: This slider allows the user to adjust for exposure composition. The default value is 50, however,
can range between 0 and 100.
2D NR: This radio button allows the user to turn the 2D Noise Reduction feature on or off.
Grade: This slider allows the user to specify the level of 2D noise reduction level. The value ranges from 1 -50 3D
NR: This radio button allows the user to turn the 3D Noise Reduction feature on or off.
3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-50.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the
settings, click the Save button.
BLC Mode
This menu allows the user to set backlight composition settings to enhance image quality. Below is an explanation
of the features provided in this menu.
Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
General.
Mode: These modes allow the user to set compensation settings within the camera. The items listed in this
dropdown box are; BLC, HLC, and WDR.
BLC: Stands for backlight compensation. Select this option to optimize exposure in the foreground and
background of the video stream.
HLC: Stands for highlight compensation. Select this option to reduce glare or other high-level light spots.
This is typically useful for night vision or in other dark or low-level light environments.
WDR: Stands for Wide Dynamic Range. Like BLC, select this option to help balance out washed out video
due to high levels of natural light in the environment.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the
settings, click the Save button.
WB
This menu allows the user to apply white balance presets to the video stream. The different options in this menu
are; auto, indoor, outdoor, ATW, customized, sodium lamp, sunny, night. Below is an explanation of the features
provided in this menu.
Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
General.
Mode: Use this dropdown menu to select a white balance preset.
Auto: Allows the user to automatically set white balance settings based on surrounding environments
Indoor: Allows the user to set preset settings for indoor use.
Outdoor: Allows the user to set preset white balance settings for outdoor use.
ATW: Stands for auto tracing white balance. This setting allows the user to allow the camera to
automatically detect white balance values based on the surrounding environment of the camera. This can
be set for indoor or outdoor use.