Amcrest IP8M-VD2893EW-AI User manual

IP8M-VD2893EW-AI/IP8M-VD2893EB-AI
4K (8MP) UltraHD Motorized Lens Camera
User Manual
Version 1.0.0
May 3rd, 2021

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Contents
Welcome ...............................................................................................................................................................3
Important Security Warning..................................................................................................................................3
Important Safeguards and Warnings ....................................................................................................................3
Features and Specifications ..................................................................................................................................4
Overview ...............................................................................................................................................................4
Features ................................................................................................................................................................4
Device Overview....................................................................................................................................................5
Connection & Installation......................................................................................................................................5
MicroSD Card Installation .....................................................................................................................................6
Installation Guide..................................................................................................................................................6
Camera Access Setup ............................................................................................................................................7
How to Setup the Camera.....................................................................................................................................8
App Setup..............................................................................................................................................................8
Desktop Access Setup .........................................................................................................................................13
Operation and Interface......................................................................................................................................13
Live ......................................................................................................................................................................13
Playback ..............................................................................................................................................................14
Setup ...................................................................................................................................................................16
Camera ................................................................................................................................................................16
Event ...................................................................................................................................................................28
Storage ................................................................................................................................................................41
Destination..........................................................................................................................................................43
System.................................................................................................................................................................45
Information .........................................................................................................................................................48
Alarm...................................................................................................................................................................49
Logout .................................................................................................................................................................50
Remote Web Access Setup .................................................................................................................................50
Amcrest Cloud Desktop Setup.............................................................................................................................53
FAQs/Troubleshooting ........................................................................................................................................53
FCC Statement.....................................................................................................................................................55
IC Warning Statement.........................................................................................................................................56
Appendix A: Toxic or Hazardous Materials or Elements .....................................................................................56

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Welcome
Thank you for purchasing an Amcrest camera!
Here you can find information about your camera’s features and functions, as well as information to
aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on
YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form.
Call Amcrest Support using one of the following numbers:
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support su[email protected]
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access,
please make sure to follow the steps below:
•Always make sure that your camera has the latest firmware
as listed on www.amcrest.com/firmware
•Never use the default password for your camera. Always
ensure that your password is at least 810 characters long and contains a combination of
lowercase characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling
or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.

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3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as stated
above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture,
and may affect the longevity of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt from the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are
present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or
missing in the package.
Features and Specifications
Overview
Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of
users. This 4K motorized lens turret camera features the latest JS technology which allows the camera
to operate in any web browser without the use of a plugin. The camera has various functions such as
recording, playback, and monitoring functionality and it synchronizes video by default.
This camera adopts a high-quality design to achieve high levels of reliability and security. It can be
configured to work locally, as well as on a network. This camera works using a POE connection and
interfaces with most networks through the Ethernet port of your router.
Features
This camera has the following features:
•Network Access
The camera can be accessed remotely from a wide variety of internet connected devices, including
PCs, Mac, iOS, and Android devices.

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•Cloud Storage Functionality
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also
allows the user to easily locate and view recordings for playback from any internet connected
computer or smartphone (iOS/Android).
•Advanced Network Protocol Support
This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols
to allow remote and local connection with a large variety of network hardware.
Device Overview
The image below shows the structure of the camera:
The images below show the dimensions for the camera. The measurements are in millimeters
(mm):
Connection & Installation
This section provides information about the connection and installation of your camera.

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MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a
class 10 or above microSD card formatted to FAT32 to function. The camera can handle a max of
256GB of microSD card storage.
Note: You will need to access the camera’s motherboard to insert the microSD card.
1. Remove the lens cover for the camera with the supplied wrench tool to access the
motherboard.
2. Locate the provided microSD card slot on the motherboard and slide the clasp back to open.
3. Place the microSD card, into the provided microSD card slot gold pins down and close the
clasp.
4. Slide the clasp forward to secure the microSD card to the pins and secure the clasp.
Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as the steps:
Note: Prior to installation, please ensure that the installation environment can support at least 3x
the weight of the camera and bracket.

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Note: Due to specific hardware limitations within your camera it is important to note that these
devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on
a computer.
For this reason, it is imperative to make sure to mount the cameras properly and position them as
efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will
have to be performed manually.
To install the camera onto a wall, follow the steps below:
1.Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the three inner
hex screws on enclosure.
2.Place the installation sticker on the wall or ceiling surface that you wish to mount your camera.
3.Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included
expansion bolts.
4.If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an
exit hole and pull the cable through.
5.If the camera’s cable will be exiting through the side of the camera, route the cable through the
U-shaped channel on the side of the enclosure.
6.Align the camera with the installation sticker, then line up the 3 screw holes in the camera
pedestal to the three plastic expansion bolts on the installation surface. Put the three included
screws through the camera then insert them into the expansion bolts firmly.
7.Adjust the camera in the position that you want it to be in, then reattach the dome body to the
base of the camera.
Note: Range of lens: vertical (0°～+65°), horizontal (0°～+355°). When adjusting the camera into
position, please ensure that the camera’s enclosure does not block the image or cause reflection
of IR light.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following
methods:
•Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
•Amcrest View Pro app
•Amcrest Surveillance Pro (amcrest.com/downloads)
•Amcrest Cloud
Default Username and Password
To login to the system for the first time, use one of the following default username/password
combinations. Once you have successfully logged in, it is highly recommended to change the
password for security reasons.
Username: admin
Password: admin

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How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we have provided multiple
ways to set up, view, and operate your camera depending on your needs. Please follow the
instructions on this page to set up your camera in the way that works best for you.
Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile
viewing.
Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your
camera live from anywhere, and access features such as taking snapshots, creating recordings, and
more.
For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-
mail alerts, FTP, image adjustments, scheduling and more.
For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded
footage from any device. Amcrest Cloud offers both motion detection and continuous storage plans
to fit your needs. For more information on the Amcrest Cloud, please visit:
https://amcrest.com/cloud/
For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and
easily from anywhere in the world using a web browser. Use AmcrestView.com if you need to simply
check-in at a moment's notice. If you would like to use AmcrestView.com.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app
requires an iOS 6.0 or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly
from the screenshots below as updates are released. Below, you will find instructions on how to set
up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will
need an Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a
cloud account in the Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com

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•Please make sure your camera is plugged into a power source and your Ethernet cable is connected
from the camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your
camera onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete
registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.

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5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have a
set password the app will automatically detect that a
new camera is being added. Tap OK to proceed.

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7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
For more information about the Amcrest Cloud app and its features, visit amcrest.com/support
Amcrest View Pro Setup
To add your PoE camera to the Amcrest View Pro app follow these steps:
The following steps will continue the app setup process for an Android phone and, though the iPhone
version of the app has slightly different steps, most of this process is identical and easy.
Download and install the Amcrest View Pro app for the App Store or Google Play Store.
Open the app on your mobile device and allow the app to load.
3. Tap “Start”.
4. Tap “POE Camera”.

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5. Tap “P2P Connection”.
Note: IP/Domain/DDNS can be used to establish a
DDNS connection. For more information on how to
setup a DDNS connection, visit amcrest.com/support
6. Scan the QR code. The QR code can be found on the
serial tag along with a scannable barcode.
7. Create a name for the device and enter a username
and password. The default username and password
will be admin.
Tap “Start Live View”.
8. Update the default password for the device and tap
“Start Live View” to view the device.

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Desktop Access Setup
This camera features the latest in Java script technology which allows you to access your camera
using a wide variety of web browsers including, Google Chrome, Firefox, Safari, or other mainstream
web browsers using your PC or Mac computer. Please note, for an optimal experience with a web
browser it is highly recommended to use Internet Explorer as some features may still require the use
of a plugin. For more information on how to access your camera from your computer please refer to
the information below.
To access your camera from your computer you will need to first locate the camera’s IP address. To
locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool
software. The Amcrest IP
Config Tool can be downloaded at the following web page: amcerest.com/downloads
In the All Downloads menu, click on IP Config Software to begin the free download. Once the
download has completed installing, locate the IP address associated with the device you would like
to view in the browser.
Open the web browser and enter this IP address into browser. Press enter to access the web user
interface.
In the web user interface, enter the login credentials for your device. If this is the first time accessing
the device, the username and password will both be admin. Click on Login.
If this is the first-time logging into your device, you will be prompted to modify the password for your
device. To modify the password, enter the new password you would like to use in the New Password
field and confirm. The password used should be between 8 and 32 characters long with a
combination of letters and numbers.
Click OK when and allow the stream to load.
Operation and Interface
This section will show you the basic operation and interfaces of the web user interface for your
camera.
Live
By default, the interface opens on the Live tab. The live view tab allows the user to see a live video
feed from the camera. The live view tab has five main sections:

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Section 1: These options allow the user quick access to the live view screen, playback, as well as to
the Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub
stream resolutions.
Section 3: This is the live view feed from the camera.
Section 4: This section allows the user to access setup options, alarm, and logout the interface.
Section 5: This section allows the user to perform different camera functions while in live mode.
Please note, more options in this section will be available on internet explorer however if using other
web browsers, the following options will apply.
Button
Function Name
Function Description
Snapshot
Click this button to take a screenshot of the live feed.
Playback
The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of
the Playback tab:

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This is the interface for the playback menu. There are 5 main sections:
1. File Menu: This panel allows the user to select a file type and data source.
2. Calendar: This panel allows the user to pick a date that they would like to playback video from. When
a date has recorded footage available, it is green. The current date is blue, unless it has recorded
footage, then it’s a lighter green.
3. File List: This button allows the user to open or download a recording from a list of all recorded video
for a specific date range. To download a recording, press the button.
4. Playback Bar: These options allow the user to play, stop, and adjust the audio levels of a recording.
Cloud Storage
The Cloud Storage tab allows the user quick access to the Amcrest Cloud website.
At this website (amcrestcloud.com) users can register for new accounts as well as view or modify
existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud

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Setup
The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup
tab:
There are 3 main sections to note in the Setup tab:
1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items
that fall under their category.
2. Menu Items: These menu items each open a different menu that allows the user to change specific
settings for the camera.
3. Menu Tab: These tabs open menu options such as camera configuration, profile management, and
zoom and focus which is used to access varifocal settings.
Camera
This menu section allows the user to change different camera settings for video and to manage image
profiles.
Configuration
This menu allows the user to configure image profiles for normal, day, and night usage.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu
item:
Picture
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day,
Night, and Normal.

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•Brightness: This slider is used to adjust playback and recorded video window brightness. The value
ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is. When
you input the value here, the bright section and the dark section of the video will be adjusted
accordingly. You can use this function when the whole video is too dark or too bright. Please note
the video may become hazy if the value is too high. The recommended value ranges from 40 to 60.
•Contrast: This slider is used to adjust playback and recorded video window contrast. The value ranges
from 0 to 100. The default value is 50. The larger the number is, the higher the contrast is. You can
use this function when the whole video brightness is OK but the contrast is not correct. Please note
the video may become hazy if the value is too low. If this value is too high, the dark section may lack
brightness while the bright section may overexpose. The recommended value ranges from 40 to 60.
•Saturation: This slider is used to adjust playback and recorded video window saturation. The value
ranges from 0 to 100. The default value is 50. The larger the number, the stronger the color is. This
value has no effect on the general brightness of the whole video. The video color may become too
strong if the value is too high. For the grey part of the video, distortion may occur if the white balance
is not accurate. Please note the video may not be clear if the value is too low. The recommended
value ranges from 40 to 60.
•Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100.
The larger the value is, the clearer the edges are and vice versa. Note: The higher the value, the higher
likelihood of picture noise occurring. The default value is 50 and the recommended value ranges from
40 to 60.
•Gamma: This slider is used to adjust the gamma of the video. The larger the number, the brighter
the video is. The default value is 50 and the recommended value ranges from 40 to 60.
•Mirror: This radio button allows the user to turn the mirroring feature on or off. Turning mirroring
on will mirror the picture.
•Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is
recommended only if the camera is mounted upside down.
Exposure
This menu allows the user to select the exposure type for the video feed.
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day,
Night, and
Normal.
•Anti-Flicker: These options allow the user to select what type of anti-flicker technology should be
used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should
offset any flickering effect caused by the electrical current used in the specific area.
•Mode: This dropdown menu allows the user to modify certain exposure settings related to the device
such as, gain priority, shutter priority or setting a manual gain setting.
Auto: Default exposure settings. Automatically adjust exposure to increase the
gainFirst - This setting will maximize the gain for the ideal exposure. Low Noise Basically turns up
the ISO to the best setting without sacrificing exposure timing.
Shutter Priority - This setting will maximize the fastest shutter speed and will sacrifice the gain in return.
Manual - This setting lets you select your shutter speed and have the gain adjust automatically.
Selecting customized range will let you both the shutter speed an adjust the gain manually.
•3D NR: Enable/disable 3D noise reduction.

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•3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges
from 1-100.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
To save the settings, click the Save button.
BLC Mode
This menu allows the user to select Back Light Compensation. The values are Off, BLC (Auto), WDR,
and HLC. This feature should only be used in black lit environments.
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day,
Night, and
Normal.
•BLC: Backlight compensation: Default will use the whole image to balance the lighting settings, and
Customized will allow you to balance the lighting settings from the target area.
•HLC: Highlight compensation is a feature that came out of necessity due to overexposure from strong
light sources like headlights or spotlights.
•WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed
image that is clear for the user.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
To save the settings, click the Save button.
WB
This dropdown box allows the user to select the white balance for the video feed. The different
options are Auto, Sunny, Night, Outdoor, Customized and Regional Custom.
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day,
Night, and
Normal.
•Mode: This dropdown menu allows the user to choose white balance presets such as, auto, sunny,
night, outdoor, customized, and regional customized options.
Auto: Default white balance setting.
Sunny: Adjust the white balance image to optimal settings in a sunny environment.
Night: Adjust the white balance image to optimal settings in a nighttime environment.
Outdoor: Adjust the white balance image to optimal settings in an outdoor environment.
Customized: Manually adjust the red and blue values of the image.
Regional Custom: Allows the user to select an area (region) on the live view screen in which white
balance will be most applicable
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
To save the settings, click the Save button.
Day & Night
Day & Night profiles are used to determine when black and white mode is turned on in a dark
environment.

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•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day,
Night, and Normal.
•Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3
options are Auto, Color, and B&W.
Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and
white mode.
Color - Preset which allows the camera to compensate color in day or night profiles.
B&W - Sets the picture to black and white, however when illumination is too dark it switches on
IR mode.
•Sensitivity: This option allows the user to change the Day/Night Sensitivity of the camera. The three
options are Low, Middle, and High. The higher the sensitivity, the quicker the camera will change into
another mode depending on the light levels.
•Delay: This dropdown box allows the user to set a delay in seconds for how long it takes to switch
between Day and Night modes. The values range from 2 seconds to 10 seconds.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
To save the settings, click the Save button.
IR Light
This menu allows the user to select whether the IR lights for night vision are on or off for the selected
profile.
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day,
Night, and
Normal.
•Mode: This dropdown box allows the user to select whether to turn the IR light on or off.
Auto: Automatically turn the IRs on or off based on the amount of light detected by the camera.
Manual: Manually turn the IRs on or off.
Off: Turn off the IRs permanently.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
To save the settings, click the Save button.
Profile Management
Below is a screenshot that shows the Profile Management tab in the Configuration menu item:

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Below is an explanation for each of the fields on the Profile Management tab in the Configuration
menu item:
Profile Management: This set of radio buttons allow the user to set what basis the profile
management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night.
General means that the system can automatically alternate between night and day based on the
profiles for each.
Full Time means that the system sticks to one profile the entire time it is running. Schedule allows
the user to dictate which times of the day are designated for the day profile and the night profile.
Day/Night means that the system maintains one profile (Day or Night) for each mode set by the user.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh
button. To save the settings, click the Save button.
Zoom and Focus
This section allows the user to access zoom and focus settings pertaining to the motorized lens
feature of the camera.
Below is a description of the features listed in this menu:
•Zoom: This slider allows the user to zoom the image in and out. Slide the slider to the right to zoom
in on an object. Slide the slider left to zoom out.
Speed: Allows the user to set a speed for the zoom feature. This feature ranges from the lowest
setting, 1, to a middle setting of 5, to the fastest setting of 20.
•Focus: This slider allows the user to focus on objects nearer to the camera or further away. Slide the
slider to the right to focus on objects further from the camera. Slide the slider to the left to focus on
objects near the camera.
Speed: Allows the user to set a speed for the focus feature of the camera. This feature ranges
from the lowest setting, 1, to a middle setting of 5, to the fastest setting of 20.
•Auto Focus: Allows the user the ability to automatically zoom and focus the lens on an object. The
auto focus will function to provide optimal viewing based on distance and clarity.
To restore the settings in the zoom and focus menu, click on the Restore All button. To refresh the
menu screen, click Refresh.
Video
This section allows the user to change video settings for the camera’s video feed. There are 4 tabs in
this menu item: Video, Snapshot, Overlay, and Path.
Video
Below is a screenshot that shows the Video tab in the Video menu item: