Amcrest IP8M-VD2893EW-AI User manual

IP8M-VD2893EW-AI/IP8M-VD2893EB-AI
4K (8MP) UltraHD Motorized Lens Camera
User Manual
Version 1.0.0
May 3rd, 2021

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Contents
Welcome ...............................................................................................................................................................3
Important Security Warning..................................................................................................................................3
Important Safeguards and Warnings ....................................................................................................................3
Features and Specifications ..................................................................................................................................4
Overview ...............................................................................................................................................................4
Features ................................................................................................................................................................4
Device Overview....................................................................................................................................................5
Connection & Installation......................................................................................................................................5
MicroSD Card Installation .....................................................................................................................................6
Installation Guide..................................................................................................................................................6
Camera Access Setup ............................................................................................................................................7
How to Setup the Camera.....................................................................................................................................8
App Setup..............................................................................................................................................................8
Desktop Access Setup .........................................................................................................................................13
Operation and Interface......................................................................................................................................13
Live ......................................................................................................................................................................13
Playback ..............................................................................................................................................................14
Setup ...................................................................................................................................................................16
Camera ................................................................................................................................................................16
Event ...................................................................................................................................................................28
Storage ................................................................................................................................................................41
Destination..........................................................................................................................................................43
System.................................................................................................................................................................45
Information .........................................................................................................................................................48
Alarm...................................................................................................................................................................49
Logout .................................................................................................................................................................50
Remote Web Access Setup .................................................................................................................................50
Amcrest Cloud Desktop Setup.............................................................................................................................53
FAQs/Troubleshooting ........................................................................................................................................53
FCC Statement.....................................................................................................................................................55
IC Warning Statement.........................................................................................................................................56
Appendix A: Toxic or Hazardous Materials or Elements .....................................................................................56

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Welcome
Thank you for purchasing an Amcrest camera!
Here you can find information about your camera’s features and functions, as well as information to
aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on
YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form.
Call Amcrest Support using one of the following numbers:
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support su[email protected]
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access,
please make sure to follow the steps below:
•Always make sure that your camera has the latest firmware
as listed on www.amcrest.com/firmware
•Never use the default password for your camera. Always
ensure that your password is at least 810 characters long and contains a combination of
lowercase characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling
or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.

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3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as stated
above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture,
and may affect the longevity of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt from the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are
present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or
missing in the package.
Features and Specifications
Overview
Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of
users. This 4K motorized lens turret camera features the latest JS technology which allows the camera
to operate in any web browser without the use of a plugin. The camera has various functions such as
recording, playback, and monitoring functionality and it synchronizes video by default.
This camera adopts a high-quality design to achieve high levels of reliability and security. It can be
configured to work locally, as well as on a network. This camera works using a POE connection and
interfaces with most networks through the Ethernet port of your router.
Features
This camera has the following features:
•Network Access
The camera can be accessed remotely from a wide variety of internet connected devices, including
PCs, Mac, iOS, and Android devices.

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•Cloud Storage Functionality
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also
allows the user to easily locate and view recordings for playback from any internet connected
computer or smartphone (iOS/Android).
•Advanced Network Protocol Support
This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols
to allow remote and local connection with a large variety of network hardware.
Device Overview
The image below shows the structure of the camera:
The images below show the dimensions for the camera. The measurements are in millimeters
(mm):
Connection & Installation
This section provides information about the connection and installation of your camera.

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MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a
class 10 or above microSD card formatted to FAT32 to function. The camera can handle a max of
256GB of microSD card storage.
Note: You will need to access the camera’s motherboard to insert the microSD card.
1. Remove the lens cover for the camera with the supplied wrench tool to access the
motherboard.
2. Locate the provided microSD card slot on the motherboard and slide the clasp back to open.
3. Place the microSD card, into the provided microSD card slot gold pins down and close the
clasp.
4. Slide the clasp forward to secure the microSD card to the pins and secure the clasp.
Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as the steps:
Note: Prior to installation, please ensure that the installation environment can support at least 3x
the weight of the camera and bracket.

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Note: Due to specific hardware limitations within your camera it is important to note that these
devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on
a computer.
For this reason, it is imperative to make sure to mount the cameras properly and position them as
efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will
have to be performed manually.
To install the camera onto a wall, follow the steps below:
1.Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the three inner
hex screws on enclosure.
2.Place the installation sticker on the wall or ceiling surface that you wish to mount your camera.
3.Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included
expansion bolts.
4.If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an
exit hole and pull the cable through.
5.If the camera’s cable will be exiting through the side of the camera, route the cable through the
U-shaped channel on the side of the enclosure.
6.Align the camera with the installation sticker, then line up the 3 screw holes in the camera
pedestal to the three plastic expansion bolts on the installation surface. Put the three included
screws through the camera then insert them into the expansion bolts firmly.
7.Adjust the camera in the position that you want it to be in, then reattach the dome body to the
base of the camera.
Note: Range of lens: vertical (0°～+65°), horizontal (0°～+355°). When adjusting the camera into
position, please ensure that the camera’s enclosure does not block the image or cause reflection
of IR light.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following
methods:
•Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
•Amcrest View Pro app
•Amcrest Surveillance Pro (amcrest.com/downloads)
•Amcrest Cloud
Default Username and Password
To login to the system for the first time, use one of the following default username/password
combinations. Once you have successfully logged in, it is highly recommended to change the
password for security reasons.
Username: admin
Password: admin

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How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we have provided multiple
ways to set up, view, and operate your camera depending on your needs. Please follow the
instructions on this page to set up your camera in the way that works best for you.
Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile
viewing.
Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your
camera live from anywhere, and access features such as taking snapshots, creating recordings, and
more.
For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-
mail alerts, FTP, image adjustments, scheduling and more.
For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded
footage from any device. Amcrest Cloud offers both motion detection and continuous storage plans
to fit your needs. For more information on the Amcrest Cloud, please visit:
https://amcrest.com/cloud/
For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and
easily from anywhere in the world using a web browser. Use AmcrestView.com if you need to simply
check-in at a moment's notice. If you would like to use AmcrestView.com.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app
requires an iOS 6.0 or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly
from the screenshots below as updates are released. Below, you will find instructions on how to set
up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will
need an Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a
cloud account in the Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com

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•Please make sure your camera is plugged into a power source and your Ethernet cable is connected
from the camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your
camera onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete
registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.

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5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have a
set password the app will automatically detect that a
new camera is being added. Tap OK to proceed.