Amcrest IP2M-851E User manual

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Amcrest IP2M-851E
User Manual

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Amcrest IP2M-851E

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Version 2.1.0 Revised
September 15, 2017
Welcome ........................................................................................................................................................................
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Important Security Warning ..........................................................................................................................................
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Important Safeguards and Warnings .............................................................................................................................
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1Features and Specifications ........................................................................................................................................
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1.1 Overview ..............................................................................................................................................................
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1.2 Features ...............................................................................................................................................................
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2Device Overview .........................................................................................................................................................
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3Connection & Installation .........................................................................................................................................
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3.1 Connection Guide ..............................................................................................................................................
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3.2 Installation Guide ...............................................................................................................................................
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4Camera Access Setup ................................................................................................................................................
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4.1 Default Username and Password ......................................................................................................................
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4.2 Camera setup methods......................................................................................................................................
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4.2.1 Setting up your camera for the first time ...................................................................................................
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4.2.2 Accessing your camera using multiple mobile devices ...............................................................................
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4.2.3 Configuring advanced settings on your camera .........................................................................................
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4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback ..............................................................
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4.2.5 Using plug-and-play for remote web access ...............................................................................................
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4.3 Amcrest View App Setup ...................................................................................................................................
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4.3.1 WiFi Configuration setup ............................................................................................................................
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4.3.2 Ethernet WiFi Setup ....................................................................................................................................
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4.3.3 P2P Setup ....................................................................................................................................................
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4.3.4 App walkthrough ........................................................................................................................................
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4.3.5 Motion detection setup ..............................................................................................................................
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4.3.6 Push notifications setup .............................................................................................................................
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4.4 Desktop access setup .........................................................................................................................................
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4.4.1 Amcrest IP Config Software method ..........................................................................................................
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4.4.2 Installing the Amcrest browser plugin ........................................................................................................
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4.4.3 Logging in ....................................................................................................................................................
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4.5 Amcrest Cloud Setup .........................................................................................................................................
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4.6 Web Access Setup (AmcrestView.com) .............................................................................................................
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4.6.1 Installing the AmcrestView.com browser plugin .................................................................................
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4.6.2 User method ............................................................................................................................................
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4.7 Remote Web Access Setup ................................................................................................................................
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4.7.1 UPnP/DDNS Remote Web Access Setup .....................................................................................................
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4.7.2 Port Forwarding Remote Web Access Setup ..............................................................................................
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4.8 NVR Access ........................................................................................................................................................
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5Operation and Interface ...........................................................................................................................................
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5.1 Live .....................................................................................................................................................................
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5.2 Playback .............................................................................................................................................................
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5.3 Setup ..................................................................................................................................................................
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5.3.1 Camera ........................................................................................................................................................
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5.3.1.1 Configuration .......................................................................................................................................
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5.3.1.2 Video ....................................................................................................................................................
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5.3.2 Network .................................................................................................................................................. 59
5.3.2.1 TCP/IP ..................................................................................................................................................
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5.3.2.2 Connection ...........................................................................................................................................

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5.3.2.3 PPPoE ...................................................................................................................................................
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5.3.2.4 DDNS ....................................................................................................................................................
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5.3.2.5 IP Filter .................................................................................................................................................
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5.3.2.6 SMTP (Email) ........................................................................................................................................
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5.3.2.7 UPnP ....................................................................................................................................................
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5.3.2.8 SNMP ...................................................................................................................................................
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5.3.2.9 Bonjour ................................................................................................................................................
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5.3.2.10 Multicast ............................................................................................................................................
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5.3.2.11 WiFi ....................................................................................................................................................
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5.3.2.12 802.1x ................................................................................................................................................
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5.3.2.13 QoS.....................................................................................................................................................
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5.3.3 Event ...........................................................................................................................................................
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5.3.3.1 Video Detection ...................................................................................................................................
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5.3.3.2 Alarm ...................................................................................................................................................
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5.3.3.3 Abnormality .........................................................................................................................................
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5.3.4 Storage ........................................................................................................................................................

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5.3.4.1 Schedule ..............................................................................................................................................
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5.3.4.2 Destination ..........................................................................................................................................
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5.3.4.3 Record Control .....................................................................................................................................
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5.3.5 System ........................................................................................................................................................
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5.3.5.1 General ................................................................................................................................................
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5.3.5.2 Manage Users ......................................................................................................................................
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5.3.5.3 Restore Factory Settings ......................................................................................................................
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5.3.5.4 Import/Export ......................................................................................................................................
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5.3.5.5 Auto Maintain ......................................................................................................................................
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5.3.5.6 Upgrade ...............................................................................................................................................
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5.3.6 Information .................................................................................................................................................
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5.3.6.1 Version .................................................................................................................................................
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5.3.6.2 Log .......................................................................................................................................................
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5.3.6.3 Online Users .........................................................................................................................................
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5.4 Alarm .................................................................................................................................................................
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5.5 Logout ................................................................................................................................................................

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6. FAQs/Troubleshooting .............................................................................................................................................
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Glossary of Terms ........................................................................................................................................................
98 FCC Statement ...........................................................................................................................................................
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Appendix A: Toxic or Hazardous Materials or Elements ............................................................................................
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Welcome
Thank you for purchasing an Amcrest Vandal Dome network camera!
This user manual is designed to be a reference tool for the installation and operation of your IP camera.
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
•Visit http://amcrest.com/contacts and use the email form
•Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
•Email Amcrest Customer Support supp[email protected]
Important Security Warning
In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 8-10 characters long and contains a combination of lowercase
characters, uppercase characters as well as numbers.

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Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care.
Do not apply power to the camera before completing installation. Do
not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do
not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the
longevity of the camera’s sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all of the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

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1 Features and Specifications
1.1 Overview
The Amcrest Vandal Dome network camera is an excellent tool for digital surveillance that can be useful to a wide
variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all
of its functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small
amount of time. It has various functions such as recording, playback, and monitoring.
This Vandal Dome network camera adopts a high-quality design in order to achieve high levels of reliability and
security. It can be configured to work locally, as well as remotely over the internet. The Vandal Dome network camera
also has a built-in WiFi adapter that allows for the camera to be used on a wireless network, without needing a
physical connection to a router or PC.
1.2 Features
The Amcrest Vandal Dome network camera has the following features:
•Network Access
The Vandal Dome network camera connects to a wide variety of routers in order to connect to the
internet, both through a wired connection and wirelessly. Once setup, the camera can be accessed
remotely from a wide variety of internet connected devices, including PCs, iPhones, iPads, Android
tablets, and Android phones.
•Cloud Storage Functionality
The Vandal Dome network camera is able to record video streams to the Amcrest Cloud service in order
to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and
download recorded video for playback from any internet connected PC or Mac computer.
•Advanced Playback Function
This device supports real-time recording and supports searching through recorded footage, fast forward
playback, and downloading of videos and screenshots. The Vandal Dome network camera can also
playback in slow motion, backwards, and frame by frame as needed. When recording, the Vandal Dome
network camera shows a date/time overlay to ensure accurate viewing of events when they occurred.
Lastly, the Vandal Dome network camera can support video enlargement of certain zones within a
stream.
•Advanced Network Protocol Support
The Vandal Dome network camera is UPnP compatible, and also includes functionality for use with PPPoE,
DDNS, and other protocols in order to allow remote and local connection with a large variety of network
hardware.
Note: There may be slight differences in functionality due to the existence of different product series.

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2 Device Overview
The image below shows the structure of the camera (antenna not shown):
The camera has 2 cables: 1 DC 12V power & 1 RJ45 Ethernet Network Input/Output port
The images below shows the dimensions for the camera (antennas not shown). The measurements are in
millimeters (mm):
To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to open the camera assembly
by removing the 3 screws.
For reference, a Torx/Hex screwdriver tip looks like this:

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3 Connection & Installation
This section provides information about the connection and installation of the Amcrest Vandal Dome network
camera.
3.1 Connection Guide
The camera initially should be connected via the following method:
In addition to connecting the camera to a computer, the camera should also be connected to a power source, by
connecting the included power cable to both a power outlet, and the camera.
3.2 Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as the steps:

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Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of
the camera + bracket.
To install the camera onto a wall, follow the steps below:
1. Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the three inner hex screws
on enclosure.
2. Place the installation sticker on the wall or ceiling surface that you wish to mount your camera.
3. Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included expansion
bolts.
4. If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an exit hole
and pull the cable through.
5. If the camera’s cable will be exiting through the side of the camera, route the cable through the U-shaped
channel on the side of the enclosure.
6. Align the camera with the installation sticker, then line up the 3 screw holes in the camera pedestal to the
three plastic expansion bolts on the installation surface. Put the three included screws through the
camera then insert them into the expansion bolts firmly.
7. Adjust the camera in the position that you want it to be in, then reattach the dome body to the base of
the camera. Note: Range of lens: vertical (0°～+65°), horizontal (0°～+355°). When adjusting the camera
into position, please ensure that the camera’s enclosure does not block the image or cause reflection of
IR light.

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4 Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the camera through any
of the following methods.
4.1 Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once
you’ve successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.
4.2 Camera setup methods
To make your experience with the Amcrest WiFi camera easy and simple, we've provided multiple ways to set up,
view, and operate your camera depending on your needs. Please follow the instructions on this page to set up
your camera in the way that works best for you.
4.2.1 Setting up your camera for the first time
If setting up your camera for the first time, please follow the instructions as outlined in section 4.3.1. Using the
Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access
features such as pan/tilt/zoom, recording, taking snapshots, and more.
4.2.2 Accessing your camera using multiple mobile devices
If you followed the app setup instructions in section 4.3.1 to initially set up your camera and would like to add the
camera to another smartphone or tablet, follow the instructions as outlined on section 4.3.3 using your other
devices.

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4.2.3 Configuring advanced settings on your camera
If you would like to configure your camera to enable advanced features such as motion detection, e-mail alerts,
FTP, image adjustments, scheduling, and more, please follow the instructions as outlined on section 4.4 (Desktop
access setup).
4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage
from any device. We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined
on section 4.5 (Amcrest Cloud setup) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
4.2.5 Using plug-and-play for remote web access
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from
anywhere in the world using a web browser. Use AmcrestView.com if you need to simply check-in at a moment's
notice. If you would like to use AmcrestView.com, please follow the instructions outlined on section 4.7 (Remote
web access setup).
4.3 Amcrest View App Setup
Amcrest IP3M-956/IPM-751 cameras enable access through the use of the Amcrest View app on either iOS or
Android mobile operating systems. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro.
Amcrest View (Lite or Pro) on the App Store or Play Store. The Pro version contains features such as push
notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your
phone. The Amcrest Pro version of the app is now free to download from the Play Store and App Store.
For purposes of this guide, we will use iOS, though both apps have the same interface. The App Interface may
differ slightly from the screenshots below as updates are released. Below, you'll find instructions on how to set up
your camera, as well as instructions on how to configure different settings on your camera such as motion
detection and email alerts. Every major app setup method will be covered in the following sections.
4.3.1 WiFi Configuration setup
Plug in your camera and follow the steps below to get your camera up and running. Please wait 30 seconds after
plugging in the camera to allow it to initialize. The LED on the back will blink green when ready.
1. Download and open the Amcrest View Pro app from the App Store or Play Store.

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Note: After installing the app, and before starting the app setup process,
please make sure your phone is connected to the WiFi network you will be
connecting your camera to.
2. From the home screen, tap the icon in the top-right corner to open the
Device List.

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3. Tap the Add Device button.
4. Tap WiFi Camera.
Note: Move the
camera or the
phone to ensure
that the entire QR
code is visible and
focused in the
frame. In case the
QR code cannot be
scanned, please
tap Enter S/N
Manually to enter
in the camera’s
serial number.

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5. Tap WiFi Configuration Setup.
6. Scan the QR code from the sticker on your camera.
Note: The
default
username is
admin and
the
default
password is
admin.
7. Double check to ensure that your S/N (Serial
Number) is entered correctly, then tap Next.
8. Give your camera a name, then enter in the
camera’s username and password. Once
you’ve filled out all of the fields, tap Next.