Amcrest IP8M-2493EW-V2 User manual

Amcrest IP8M-2493EW-V2 / IP8M-2493EB-V2
8MP POE 4K AI Dome Camera
User Manual
Version 1.0.0
Revised June 30th, 2020

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Contents
Welcome.....................................................................................................................................3
Important Security Warning ........................................................................................................3
Important Safeguards and Warnings ...........................................................................................3
Features and Specifications.........................................................................................................4
Overview.....................................................................................................................................4
Features......................................................................................................................................4
Device Overview .........................................................................................................................5
Connection & Installation............................................................................................................5
Connection Guide........................................................................................................................5
Installation Guide........................................................................................................................6
MicroSD Card Installation............................................................................................................7
Camera Access Setup ..................................................................................................................8
Default Username and Password.................................................................................................8
How to Setup the Camera ...........................................................................................................8
App Setup ...................................................................................................................................9
Desktop Access Setup................................................................................................................13
Operation and Interface ............................................................................................................14
Live ...........................................................................................................................................14
Playback....................................................................................................................................15
Setup.........................................................................................................................................16
Camera......................................................................................................................................17
Event.........................................................................................................................................30
Storage......................................................................................................................................42
Destination................................................................................................................................44
System ......................................................................................................................................47
Information...............................................................................................................................52
Alarm ........................................................................................................................................54
Logout.......................................................................................................................................54
Remote Web Access Setup........................................................................................................54
Amcrest Cloud Desktop Setup ...................................................................................................56
Web Access Setup (AmcrestView.com)......................................................................................57
FAQs/Troubleshooting ..............................................................................................................57
Glossary of Terms......................................................................................................................59
FCC Statement ..........................................................................................................................60
IC Warning Statement ...............................................................................................................61
Appendix A: Toxic or Hazardous Materials or Elements.............................................................61

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Welcome
Thank you for purchasing an Amcrest camera!
This user manual is designed to be a reference tool for the installation and operation of your AI camera.
Here you can find information about the camera’s features, functions, and information to aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support To
contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and
contains a combination of lowercase characters, uppercase characters as well as
numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers. We are not liable for any
problems caused by unauthorized modifications or user-attempted repair.

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5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do not
aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity
of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt from the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are present. Contact the
retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
Features and Specifications
Overview
Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera
connects uses an internet connection to allow the user to access all its features. It is easy to use and can be viewed
on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.
This camera adopts a high-quality design to achieve high levels of reliability and security. It can be configured to
work locally, as well as on a network. This camera works using a POE connection and interfaces with most
networks through the Ethernet port of your router, POE injector or POE switch.
Features
This camera has the following features:
•Network Access
The camera can be accessed remotely from a wide variety of internet connected devices, including PCs, Mac, iOS,
and Android devices.
•Cloud Storage Functionality
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to
easily locate and view recordings for playback from any internet connected computer or smartphone
(iOS/Android).
•Advanced Network Protocol Support
This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote
and local connection with a large variety of network hardware.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will
not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it

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is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas
you wish to monitor. All positioning actions to the camera will have to be performed manually.
Device Overview
The image below shows the structure of the camera:
The images below show the dimensions for the camera. The measurements are in millimeters (mm):
To access the reset button, microSD card slot, or to manually adjust the camera angle, use a Torx/Hex wrench to
open the camera assembly by removing the 3 screws.
For reference, a Torx/Hex screwdriver tip looks like this:
Connection & Installation
This section provides information about the connection and installation of your camera.
Connection Guide
The camera initially should be connected via the following method:

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Once connected to a PC or mobile device you will be able to configure the device to your network. For more
information.
Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as the steps:
Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the
camera and bracket.
Note: Due to specific hardware limitations within your camera it is important to note that these devices will not be
able to automatically pan/tilt or pivot in either the app or via the web UI on a computer.
For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as
you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed
manually.

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To install the camera onto a wall, follow the steps below:
1.Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the three inner hex screws on
enclosure.
2.Place the installation sticker on the wall or ceiling surface that you wish to mount your camera.
3.Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included expansion bolts.
4.If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an exit hole and pull
the cable through.
5.If the camera’s cable will be exiting through the side of the camera, route the cable through the U-shaped
channel on the side of the enclosure.
6.Align the camera with the installation sticker, then line up the 3 screw holes in the camera pedestal to the three
plastic expansion bolts on the installation surface. Put the three included screws through the camera then insert
them into the expansion bolts firmly.
7.Adjust the camera in the position that you want it to be in, then reattach the dome body to the base of the
camera.
Note: Range of lens: vertical (0°～+65°), horizontal (0°～+355°). When adjusting the camera into position, please
ensure that the camera’s enclosure does not block the image or cause reflection of IR light.
MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a class 10 or above
microSD card formatted to FAT32 to function. The camera can handle a max of 256GB of microSD card storage.
Note: You will need to access the camera’s motherboard to insert the microSD card.
1. Remove the lens cover for the camera with the supplied wrench tool to access the motherboard.
2. Locate the provided microSD card slot on the motherboard and slide the clasp back to open.
3. Place the microSD card, into the provided microSD card slot gold pins down and close the clasp.
4. Slide the clasp forward to secure the microSD card to the pins and secure the clasp.

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Camera Access Setup
This section will provide information on how to setup and access your camera through the following methods:
•Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
•Amcrest View Pro app
•Amcrest Surveillance Pro
•Amcrest Cloud
Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once
you have successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.
How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up,
view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your
camera in the way that works best for you.
Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the
Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from
anywhere, and access features such as taking snapshots, creating recordings, and more.
For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts,
FTP, image adjustments, scheduling and more.
For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage
from any device. Amcrest Cloud offers both motion detection and continuous storage plans to fit your needs. For
more information on the Amcrest Cloud, please visit: https://amcrest.com/cloud/
For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from
anywhere in the world using a web browser. Use AmcrestView.com if you need to simply check-in at a moment's
notice. If you would like to use AmcrestView.com.

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App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0
or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you will find instructions on how to set up your camera up on
the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an
Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the
Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
•Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera
onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.

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5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have
a set password the app will automatically detect that
a new camera is being added. Tap OK to proceed.
7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
For more information about the Amcrest Cloud app and its features, visit amcrest.com/support