Amcrest IP2M-851 User manual

1
Amcrest IP2M-851
WiFi Dome Camera User Manual

2
Version 2.1.0 Revised
September 15, 2017

3
Welcome ........................................................................................................................................................................
6
Important Security Warning ..........................................................................................................................................
6
Important Safeguards and Warnings .............................................................................................................................
7
1Features and Specifications ........................................................................................................................................
8
1.1 Overview ..............................................................................................................................................................
8
1.2 Features ...............................................................................................................................................................
8
2Device Overview .........................................................................................................................................................
9
3Connection & Installation .........................................................................................................................................
10
3.1 Connection Guide ..............................................................................................................................................
10
3.2 Installation Guide ...............................................................................................................................................
10
4Camera Access Setup ................................................................................................................................................
12
4.1 Default Username and Password ......................................................................................................................
12
4.2 Camera setup methods......................................................................................................................................
13
4.2.1 Setting up your camera for the first time ...................................................................................................
13
4.2.2 Accessing your camera using multiple mobile devices ...............................................................................
13
4.2.3 Configuring advanced settings on your camera .........................................................................................
13

4
4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback ..............................................................
13
4.2.5 Using plug-and-play for remote web access ...............................................................................................
13
4.3 Amcrest View App Setup ...................................................................................................................................
14
4.3.1 WiFi Configuration setup ............................................................................................................................
14
4.3.2 Ethernet WiFi Setup ....................................................................................................................................
18
4.3.3 P2P Setup ....................................................................................................................................................
22
4.3.4 App walkthrough ........................................................................................................................................
24
4.3.5 Motion detection setup ..............................................................................................................................
25
4.3.6 Push notifications setup .............................................................................................................................
27
4.4 Desktop access setup .........................................................................................................................................
29
4.4.1 Amcrest IP Config Software method ..........................................................................................................
29
4.4.2 Installing the Amcrest browser plugin ........................................................................................................
33
4.4.3 Logging in ....................................................................................................................................................
34
4.5 Amcrest Cloud Setup .........................................................................................................................................
35
4.6 Web Access Setup (AmcrestView.com) .............................................................................................................
36
4.6.1 Installing the AmcrestView.com browser plugin .................................................................................
36

5
4.6.2 User method ............................................................................................................................................
39
4.7 Remote Web Access Setup ................................................................................................................................
45
4.7.1 UPnP/DDNS Remote Web Access Setup .....................................................................................................
45
4.7.2 Port Forwarding Remote Web Access Setup ..............................................................................................
46
4.8 NVR Access ........................................................................................................................................................
47
5Operation and Interface ...........................................................................................................................................
48
5.1 Live .....................................................................................................................................................................
48
5.2 Playback .............................................................................................................................................................
50
5.3 Setup ..................................................................................................................................................................
52
5.3.1 Camera ........................................................................................................................................................
53
5.3.1.1 Configuration .......................................................................................................................................
53
5.3.1.2 Video ....................................................................................................................................................
56
5.3.2 Network .................................................................................................................................................. 59
5.3.2.1 TCP/IP ..................................................................................................................................................
59
5.3.2.2 Connection ...........................................................................................................................................
61
5.3.2.3 PPPoE ...................................................................................................................................................
63

6
5.3.2.4 DDNS ....................................................................................................................................................
64
5.3.2.5 IP Filter .................................................................................................................................................
65
5.3.2.6 SMTP (Email) ........................................................................................................................................
66
5.3.2.7 UPnP ....................................................................................................................................................
67
5.3.2.8 SNMP ...................................................................................................................................................
69
5.3.2.9 Bonjour ................................................................................................................................................
69
5.3.2.10 Multicast ............................................................................................................................................
70
5.3.2.11 WiFi ....................................................................................................................................................
70
5.3.2.12 802.1x ................................................................................................................................................
71
5.3.2.13 QoS.....................................................................................................................................................
72
5.3.3 Event ...........................................................................................................................................................
73
5.3.3.1 Video Detection ...................................................................................................................................
73
5.3.3.2 Alarm ...................................................................................................................................................
76
5.3.3.3 Abnormality .........................................................................................................................................
78
5.3.4 Storage ........................................................................................................................................................
81
5.3.4.1 Schedule ..............................................................................................................................................
81

7
5.3.4.2 Destination ..........................................................................................................................................
84
5.3.4.3 Record Control .....................................................................................................................................
86
5.3.5 System ........................................................................................................................................................
87
5.3.5.1 General ................................................................................................................................................
87
5.3.5.2 Manage Users ......................................................................................................................................
89
5.3.5.3 Restore Factory Settings ......................................................................................................................
90
5.3.5.4 Import/Export ......................................................................................................................................
90
5.3.5.5 Auto Maintain ......................................................................................................................................
91
5.3.5.6 Upgrade ...............................................................................................................................................
91
5.3.6 Information .................................................................................................................................................
92
5.3.6.1 Version .................................................................................................................................................
92
5.3.6.2 Log .......................................................................................................................................................
92
5.3.6.3 Online Users .........................................................................................................................................
93
5.4 Alarm .................................................................................................................................................................
93
5.5 Logout ................................................................................................................................................................
93
6. FAQs/Troubleshooting .............................................................................................................................................
94

8
Glossary of Terms ........................................................................................................................................................
98 FCC Statement ...........................................................................................................................................................
100
Appendix A: Toxic or Hazardous Materials or Elements ............................................................................................
101

9
Welcome
Thank you for purchasing an Amcrest Vandal Dome network camera!
This user manual is designed to be a reference tool for the installation and operation of your IP camera.
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
•Visit http://amcrest.com/contacts and use the email form
•Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
•Email Amcrest Customer Support supp[email protected]
Important Security Warning
In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 8-10 characters long and contains a combination of lowercase
characters, uppercase characters as well as numbers.

10
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care.
Do not apply power to the camera before completing installation. Do
not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do
not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the
longevity of the camera’s sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all of the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.