Amcrest IP4M-PD183EW-AI User manual

IP4M-PD183EW-AI
4MP POE AI Dome Camera
User Manual
Version 1.0.0
January 10th, 2023

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Contents
Installation Guide..................................................................................................................... 3
Camera Access Setup............................................................................................................... 4
App Setup................................................................................................................................. 4
Desktop Access Setup.............................................................................................................. 9
Live........................................................................................................................................... 9
Playback................................................................................................................................. 10
Setup...................................................................................................................................... 12
Camera................................................................................................................................... 12
Audio...................................................................................................................................... 19
Network ................................................................................................................................. 20
Event ...................................................................................................................................... 24
Storage................................................................................................................................... 33
Destination............................................................................................................................. 35
System.................................................................................................................................... 37
Information............................................................................................................................ 39
Alarm...................................................................................................................................... 40

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Welcome
Thank you for purchasing an Amcrest camera!
This user manual is designed to be a reference tool for the installation and operation of your AI camera.
Here you can find information about the camera’s features, functions, and information to aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contact
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and
contains a combination of lowercase characters, uppercase characters as well as
numbers.
Overview
This fixed lens 4MP outdoor security camera delivers stunning ultra-high-definition video in 4-megapixel
resolution, at 20 frames per second. It features a super wide 2.1mm angled lens which providesa full 180° viewing
angle. The camera provides 3 IR LEDs which allow the camera to see at night from up to 49ft.
The camera also features a built-in microphone, on-board motion detection, built-in AI features, such as IVS, which
can be used for enhanced perimeter protection, and smart motion detection which allows the camera to detect
only human and vehiclesin the area. The camera also features flexible storage options to store recordings to a
microSD card (up to 256GB), SFTP/FTP, NAS, NVR, or using the Amcrest Cloud. All these features can be accessed
and customized using a web browser or even using the Amcrest View Pro app using a mobile device.
Installation Guide
Follow the steps and use the diagram in this section to install the POE cameras.
MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a class 10 or above
microSD card formatted to FAT32 to function. The camera can handle a max of 256GB of microSD card storage.
1. Remove the lens cover for the camera with the supplied wrench tool to access the motherboard.
2. Locate the provided microSD card slot on the motherboard and slide the clasp back to open.

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3. Place the microSD card, into the provided microSD card slot gold pins down and close the clasp.
4. Slide the clasp forward to secure the microSD card to the pins and secure the clasp.
Physical Installation
Note: Due to specific hardware limitations within your camera it is important to note that these devices will not be
able to automatically pan/tilt or pivot in either the app or via the web UI on a computer.
For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as
you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed
manually.
To install the camera onto a wall, follow the steps below:
1.Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the thre e inner hex screws on
enclosure.
2.Place the installation sticker on the wall or ceiling surface that you wish to mount your camera.
3.Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included expansion bolts.
4.If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an exit hole and pull
the cable through.
5.If the camera’s cable will be exiting through the side of the camera, route the cable through the U-shaped
channel on the side of the enclosure.
6.Align the camera with the installation sticker, then line up the 3 screw holes in the camera pedestal to the three
plastic expansion bolts on the installation surface. Put the three included screws through the camera then insert
them into the expansion bolts firmly.
7.Adjust the camera in the position that you want it to be in, then reattach the dome body to the base of the
camera.
Note: Range of lens: vertical (0°～+65°), horizontal (0°～+355°).When adjusting the camera into position, please
ensure that the camera’s enclosure does not block the image or cause reflection of IR light.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following methods:
Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
Amcrest View Pro app
Amcrest Surveillance Pro
Amcrest Cloud
Note: The default username and password for the camera is admin.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
Amcrest Cloud
Amcrest View Pro

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Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0
or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you will find instructions on how to set up your camera up on
the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an
Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the
Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
Make sure your camera and mobile device are on the same network during setup.
To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera onto
the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.

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5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have
a set password the app will automatically detect that
a new camera is being added. Tap OK to proceed.
7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.

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For more information about the Amcrest Cloud app and its features, visit amcrest.com/support
Amcrest View Pro Setup
To add your PoE camera to the Amcrest View Pro app follow these steps:
The following steps will continue the app setup process for an Android phone and, though the iPhone version of
the app has slightly different steps, most of this process is identical and easy.
Download and install the Amcrest View Pro app for the App Store or Google Play Store.
Open the app on your mobile device and allow the app to load.
3. Tap “Start”.
4. Tap “POE Camera”.

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5. Tap “P2P Connection”.
Note: IP/Domain/DDNS can be used to establish a
DDNS connection. For more information on how to
setup a DDNS connection, visit amcrest.com/support
6. Scan the QR code. The QR code can be found on
the serial tag along with a scannable barcode.
7. Create a name for the device and enter a username
and password. The default username and password
will be admin.
Tap “Start Live View”.
8. Update the default password for the device and
tap “Start Live View” to view the device.

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For more information about Amcrest View Pro and its functionalities visit amcrest.com/support
Desktop Access Setup
After the camera has been successfully connected to your network the web UI can now be accessed. This camera
features the latest in Javascript technology which allows you to access your camera using a wide variety of web
browsers including, Google Chrome, Firefox, Safari, or other mainstream web browsers using your PC or Mac.
Please note, for an optimal experience with a web browser, it is highly recommended to use the Internet Explorer
or IE Mode using Microsoft Edge as some features may still require the use of a plugin.
If using IE Mode, please make sure to allow all plugins as they will be necessary to view all the features. For more
information on how to access your camera from your computer please refer to the information below.
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the
camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest
IP Config Tool can be downloaded at the following web page: amcrest.com/downloads
In the All-Downloads menu, click on IP Config Software to begin the free download. Once the download has
completed installing, locate the IP address associated with the device you would like to view in the browser. Open
the web browser and enter this IP address into the browser. Press Enter to access the web user interface. Enter
the username and password for your camera and click Login to access the web UI.
Live
By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the
camera. Use the Live, Playback, and Cloud Storage options to access these features. For more information on the
features provided in this menu, please refer to the details provided below.
Mainstream: Displays the main stream feed of the camera.
Substream: Displays the substream of the camera (704*480(D1) resolution).
Sub Stream 2: Will not be displayed. Not for viewing purposes.
Protocol: Switch between TCP and UDP protocols.
Setup: Access and customize the camera’s features and sub menus.
Alarm: View specific alarm types detected by the camera.
Logout: Log the user out of the interface.
Button
Function Name
Function Description
Relay Out
Click this option to manually activate an alarm if an external alarm is
connected.
Siren Activation
Click this option to manually activate the built-in siren (IE Mode only).
Digital Zoom
Click this option and use your mouse on the interface to digitally zoom in
on an area. Only available in IE Mode
Snapshot
Click this button to manually take a snapshot of the live view.
Triple Snapshot
Click this button to manually take 3 consecutive snapshots of the live
view. Only available in IE Mode

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Manual Record
Click this button to manually record video of the live view Only available
in IE Mode.
Audio
Click this button to enable or disable audio output from the camera. This
feature allows the user to listen in on the audio the camera’s microphone
is picking up.
Talk
Click and hold this button to enable bidirectional talk. This feature allows
the user to broadcast audio from their computer to the camera. While
this is active, the camera’s speaker is shut off to keep audio quality high.
Only available in IE Mode
Button
Function Name
Function Description
Image Adjustment
This button opens the image adjustment toolbar, which allows the user to
adjust brightness, contrast, saturation, and hue for the live feed’s picture.
Only available in IE Mode
Adapt/Original Size
This button allows the user to switch between displaying the original size of
the stream in its set resolution, or to adapt to the size of the monitor display
the feed is being viewed on. Only available in IE Mode
Full Screen
This button allows the user to make the live feed go into full screen mode.
Double click the mouse or click the ESC button to exit full screen mode. Only
available in IE Mode
Width/Height Ratio
This button allows the user to change the width/height ratio for the live feed.
The options are Original and Adaptive. Original uses the aspect ratio of the
stream’s set resolution, and adaptive fits the feed to the aspect ratio of the
monitor display the feed is being viewed on. Only available in IE Mode
Stream Fluency
This button allows the user to change the stream fluency. There are 3
options. Realtime reduces delay and decreases fluency, and Fluency has a
larger delay, but the video stream becomes more fluid. Only available in IE
Mode
IVS Overlay
Click this button to enable or disable the IVS overlay if enabled. Only
available in IE Mode
Playback
The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback
tab: