HP 550 SNOW User Manual
©2019 ADJ PRODUCTS LLC all rights reserved. Information, specifications, diagrams, images, and instructions herein are subject to change without
notice. ADJ logo and identifying product names and numbers herein are trademarks of ADJ PRODUCTS LLC. Copyright protection claimed includes
all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted. Product names used
in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. All non-ADJ brands and
product names are trademarks or registered trademarks of their respective companies. ADJ PRODUCTS LLC and all affiliated companies hereby
disclaim any and all liabilities for property, equipment, building, and electrical damages, injuries to any persons, and direct or indirect economic loss
associated with the use or reliance of any information contained within this document, and/or as a result of the improper, unsafe, insufficient and
negligent assembly, installation, rigging, and operation of this product.
ADJ PRODUCTS LLC World Headquarters | 6122 S. Eastern Ave. | Los Angeles, CA. 90040
ADJ Products Group Mexico | AV Santa Ana 30 | Parque Industrial Lerma, Lerma, Mexico 52000
+52 (728) 282-7070
UNPACKING This product has been thoroughly tested and has been shipped in perfect condition. Carefully check the shipping carton for damage that
may have occurred during shipping. If the carton appears to be damaged, carefully inspect your product for damage and be sure all accessories
necessary to assemble the product have arrived intact. In the event damage has been found or parts are missing, please contact our customer support
team for further instructions. Please do not return this product to your dealer without first contacting customer support at the number listed below. Please
do not discard the shipping carton in the trash. Please recycle whenever possible.
CUSTOMER SUPPORT ADJ provides a customer support line, to provide set up help and to answer any question should you encounter problems during
your set up or initial operation. Visit us on the web at www.adj.com for any comments or suggestions. For service related issue please contact ADJ.
ADJ
SERVICE
USA
- Monday - Friday 8:00am to 4:30pm PST | Voice: 800-322-6337 |Fax: 323-582-2941 | sup[email protected] LIMITED WARRANTY (USA ONLY)
A. ADJ Products, LLC hereby warrants, to the original purchaser, ADJ Products, LLC products to be free of manufacturing defects in material and workmanship
for a prescribed period from the date of purchase (see specific warranty periods below). This warranty shall be valid only if the product is purchased within the
United States of America, including possessions and territories. It is the owner’s responsibility to establish the date and place of purchase by acceptable evidence,
at the time service is sought.
B. For warranty service you must obtain a Return Authorization number (RA#) before sending back the product–please contact ADJ Products, LLC Service
Department at 800-322-6337. Send the product only to the ADJ Products, LLC factory. All shipping charges must be pre-paid. If the requested repairs or service
(including parts replacement) are within the terms of this warranty, ADJ Products, LLC will pay return shipping charges only to a designated point within the United
States. If the entire instrument is sent, it must be shipped in its original package. No accessories should be shipped with the product. If any accessories are
shipped with the product, ADJ Products, LLC shall have no liability whatsoever for loss of or damage to any such accessories, or for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is modified in any manner which ADJ Products, LLC concludes, after
inspection, affects the reliability of the product; if the product has been repaired or serviced by anyone other than the ADJ Products, LLC factory unless prior
written authorization was issued to purchaser by ADJ Products, LLC; if the product is damaged because not properly maintained as set forth in the instruction
manual.
D. This is not a service contract, and this warranty does not include maintenance, cleaning or periodic checkup. During the period specified above, ADJ Products,
LLC will replace defective parts at its expense with new or refurbished parts and will absorb all expenses for warranty service and repair labor by reason of defects
in material or workmanship. The sole responsibility of ADJ Products, LLC under this warranty shall be limited to the repair of the product, or replacement thereof,
including parts, at the sole discretion of ADJ Products, LLC. All products covered by this warranty were manufactured after August 15, 2012, and bear identifying
marks to that effect.
E. ADJ Products, LLC reserves the right to make changes in design and/or improvements upon its products without any obligation to include these changes in
any products theretofore manufactured. No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with products
described above. Except to the extent prohibited by applicable law, all implied warranties made by ADJ Products, LLC in connection with this product, including
warranties of merchantability or fitness, are limited in duration to the warranty period set forth above. And no warranties, whether expressed or implied, including
warranties of merchantability or fitness, shall apply to this product after said period has expired. The consumer’s and/or Dealer’s sole remedy shall be such repair
or replacement as is expressly provided above; and under no circumstances shall ADJ Products, LLC be liable for any loss or damage, direct or consequential,
arising out of the use of, or inability to use, this product. This warranty is the only written warranty applicable to ADJ Products, LLC Products and supersedes all
prior warranties and written descriptions of warranty terms and conditions heretofore published.
LIMITED WARRANTY PERIODS
Non-LED Lighting Products = 1-Ye ar (3 65 Days) (Including Special Effect Lighting, Intelligent Lighting, UV lighting, Strobes, Fog Machines, Bubble Machines, Mirror Balls,
Par Cans, Trussing, Lighting Stands, Power/Data Distribution, etc. excluding LED and lamps)
Laser Products = 1-Yea r (36 5 D ays) (excluding laser diodes which have a 6-Month Limited Warranty)
LED Products = 2-Yea r (73 0 D ays ) (excluding batteries which have a 180 Day Limited Warranty)
NOTE: 2-Year ( 730 D ays) L imi ted War ran ty ONLY a pplies to p ro duct p urchas ed wi thin the Un ite d States.
StarTec Series = 1-Year ( 365 Da ys) (excluding batteries which have a 180 Day Limited Warranty)
ADJ DMX Controllers = 2 Year (730 Days)
American Audio Products = 1 Year (365 Days)
WARRANTY RETURNS
All returned service items whether under warranty or not, must be freight pre-paid and accompany a return authorization (R.A.) number. The R.A. number
must be clearly written on the outside of the return package. A brief description of the problem as well as the R.A. number must also be written down on
a piece of paper and included in the shipping container. If the unit is under warranty, you must provide a copy of your proof of purchase invoice. Items
returned without a R.A. number clearly marked on the outside of the package will be refused and returned at customer’s expense. You may obtain a R.A.
number by contacting customer support.
