American Telecom RA218 User manual

RA218 User Manual
User Manual
For the
American Telecom Digital Cordless Phone
with Handset Answering Machine
This user manual is for all models with model numbers
beginning with RA218
__________________________________________________
To enjoy all the benefits of this product, please review the information contained in this manual
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RA218 User Manual
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose
of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
5. Plug the adaptor into the socket-outlet that is near to the equipment and shall
be easily accessible.
6. CAUTION
There is risk of explosion if the battery is replaced with an incorrect type.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
USE ONLY SP LTD., TYPE NO. LH-600AAA 1.2V Ni-MH RECHARGEABLE
BATTERY.
SAVE THESE INSTRUCTIONS
====================================================
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RA218 User Manual
User Manual Contents
Precautions……………………………………………………………………………………..... 4
Introduction……………………………………………………………………………………….. 5
Important Safety Instructions…………………………………………………………………… 6
FCC Statement………………………………………………………………………………….. 7
Consumer Information………………………………………………………………………….. 8
Handset and Base Layouts…………………………………………………………………….. 10
LCD Display……………………………………………………………………………………... 11
LED / Key features on Base Unit………………………………………………………………. 12
Charging the Handset Batteries……………………………………………………………….. 13
Battery Level Indication…………………………………………………………………………. 13
Basic Functions
Making and Outgoing Call………………………………………………………………………. 14
Answering an Incoming Call…………………………………………………………………….. 14
Ending a Call……………………………………………………………………………………… 14
Cancel an Incoming Call………………………………………………………………………… 15
Mute……………………………………………………………………………………………….. 15
Redial the Last Number…………………………………………………………………………. 15
Delete a Number from the Previously Dialed Numbers……………………………………… 15
Delete all Previously Dialed Numbers…………………………………………………………. 16
Handset Power On / Off…………………………………………………………………………. 16
Ring On / Off Shortcut Feature…………………………………………………………………. 16
LDS………………………………………………………………………………………………... 16
Keypad Lock……………………………………………………………………………………… 17
Finding a Lost Handset(s)………………………………………………………………………. 17
Caller ID feature
Caller ID Feature…………………………………………………………………………………. 17
Call Waiting………………………………………………………………………………………. 18
Caller ID List……………………………………………………………………………………… 18
View the Caller ID List…………………………………………………………………………… 18
Save a Caller ID Entry into Phonebook……………………………………………………….. 19
Delete a Caller ID Entry…………………………………………………………………………. 19
Phonebook………………………………………………………………………………………... 19
View the Phonebook Entry……………………………………………………………………… 20
Add a New Entry in Phonebook………………………………………………………………… 20
Edit an Entry in the Phonebook…………………………………………………………………. 20
The Alphanumeric Keypad……………………………………………………………………… 21
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RA218 User Manual
Add a Pause in a Number………………………………………………………………………. 21
Delete a Phonebook Entry………………………………………………………………………. 21
Delete all Phonebook Entries…………………………………………………………………… 21
Menu structure……………………………………………………………………………………. 22
Telephone Answering Machine (VMAIL) system……………………………………………… 23
Listening to Your Incoming Message………………………………………………………….. 24
Playing MEMO Message………………………………………………………………………... 24
Recording MEMO Message…………………………………………………………………….. 25
Playing Outgoing Message……………………………………………………………………… 25
Recording Your Own Outgoing Message……………………………………………………… 25
Playing Outgoing Announcement………………………………………………………………. 26
Recording Your Own Announcement…………………………………………………………... 26
Delete all Incoming Message and MEMO Messages……………………………………….. 27
Switching Voicemail On / Off……………………………………………………………………. 27
Changing the Answering Mode…………………………………………………………………. 27
Selecting the Number of Rings…………………………………………………………………. 28
Modifying Remote Access Pin Code…………………………………………………………… 28
Reset Your Voicemail Systems…………………………………………………………………. 29
Incoming Message Recording………………………………………………………………….. 29
Remote Access Voicemail from other Touch Tone Telephone………………………………. 30
Melody Ring Setting for External, Internal and Alarm………………………………………… 31
Handset Ring Volume Setting………………………………………………………………….. 31
Key Tone Setting………………………………………………………………………………… 31
Low Battery Warning Tone Setting…………………………………………………………….. 32
Out of Range Indication…………………………………………………………………………. 32
Handset Name Setting………………………………………………………………………….. 32
Local Code Setting………………………………………………………………………………. 33
Date & Time Setting……………………………………………………………………………… 34
Alarm Setting……………………………………………………………………………………... 34
Dial Mode Setting………………………………………………………………………………… 34
Flash Time Setting……………………………………………………………………………….. 34
Unsubscribe a Handset…………………………………………………………………………. 35
Language Display Setting………………………………………………………………………. 35
Registration………………………………………………………………………………………. 36
Intercom between Handsets……………………………………………………………………. 36
Call Transfer between Handsets……………………………………………………………….. 37
Incoming Call……………………………………………………………………………………... 37
Conference Call………………………………………………………………………………….. 37
Ring Back Call……………………………………………………………………………………. 38
Specification………………………………………………………………………………………. 38
Customer Service Contact Information………………………………………………………… 39
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RA218 User Manual
Precautions
- Read manual before using phone.
- Avoid direct exposure to sun and heat, and avoid placing in damp and dusty
environments.
- Do not place objects on the cables and/or on the phone.
- Do not use with adapter and/or batteries not specified in this instructions manual.
- In case of storms, disconnect the phone from power and phone lines.
- Clean by using a slightly dampened cloth. Do not use alcohol, solvents, abrasives,
etc.
- Do not attempt to repair phone. Tampering and/or uses not conforming to those
described in the instructions manual will render the warranty void.
- ATS declines any responsibility in case of improper use not conforming to the
instructions as described in this manual.
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RA218 User Manual
Introduction
Thank you for choosing the RA218 digital cordless phone.
RA218 is a DECT (Digital Enhanced Cordless Telecommunications) phone with a
built in answering machine system. The RA218 offers many useful features including
Caller ID, call waiting, alphabetical phonebook, hands-free speakerphone,
multi-handset capabilities and auto answering feature. All the features are accessible
through the easy to use menu system.
Please read this instruction manual carefully before using your new RA218 phone for
the first time.
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RA218 User Manual
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
FCC RF Radiation Exposure Statement:
Caution: To maintain the compliance with the FCC’s RF exposure guideline, place the
base unit at least 20 cm from nearby persons.
For body worn operation, this handset has been tested and meets the FCC RF
exposure guidelines. Use of accessories may not ensure compliance with FCC RF
exposure guidelines.
WARNING:
Changes or modifications to this unit that are not expressly approved by the party
responsible for compliance, could void the user's authority to operate the equipment.
Privacy of communications may not be ensured when using this phone.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. For body worn
operation, this phone has been tested and meets the FCC RF exposure guidelines when
used with the belt clip supplied or designated for this product. Use of other accessories may
not ensure compliance with FCC RF exposure guidelines. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
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RA218 User Manual
Consumer Information
a) This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US: AAAEQ##TXXXX. If
requested, this number must be provided to the telephone company.
b) An applicable certification jacks Universal Service Order Codes (USOC) for the
equipment is provided (i.e., RJ11C) in the packaging with each piece of approved
terminal equipment.
c) A plug and jack used to connect this equipment to the premises’ wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
d) The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. [For products approved after July 23, 2001, the REN for this product is part
of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN
of 0.3). For earlier products, the REN is separately shown on the label.]
e) If this equipment RA218XXX causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn't practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
f) The telephone company may make changes to its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
g) Should you experience trouble with this equipment, please contact (American
Telecom Services, Inc., 2466 Peck Road, City of Industry, CA 90601,
1-888-928-7746) for repair or warranty information. If the equipment is causing harm
to the telephone network, the telephone company may request that you disconnect
the equipment until the problem is resolved.
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RA218 User Manual
h) Please follow instructions for repairing if any (e.g. battery replacement section);
otherwise do not alternate or repair any parts of device except specified.
i) Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
j) NOTICE: If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this RA218XXX does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualified installer.
k) This equipment is hearing aid compatible.
NOTICE: According to telephone company reports, AC electrical surges typically resulting
from lightning strikes, are very destructive to telephone equipment connected to AC power
sources. To minimize damage from these types of surges, a surge protector is recommended.
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RA218 User Manual
Handset and Base Layouts
Earpiece
LCD display
(See page 12)
- Press to make a long
distance call
Phone key
- Press to make,
answer and end a
call
Up / Redial key
- Up scroll key
- Press to access
the redial list
Down/Caller ID Review
key
- Down scroll key
- Press to access the
Caller ID list
Menu / OK / Power key
- Press to access the program
menu
- Press to confirm a selection
during menu operation
- Press and hold to power the
handset on and off
Intercom key
- Press to enable the
intercom function
Flash Key
- Press and hold to
activate function
SPK / Pause key
- Press to switch the
speakerphone on or
off
- Press and hold to
insert a pause
Ring on/off shortcut key
- Press and hold to activate
or deactivate the ring
Charge contact
Microphone
Alphanumeric keypad
Keypad lock / CONF key
- Press and hold to lock the
keypad in standby mode
- Press and hold to activate
the 3-way conference.
VMAIL functional keys
2 - STOP key
4 - REWIND key
5 - PLAY key
6 - FORWARD key
8 - DELETE key
C / Mute key
- Press to return to the
previous menu or to clear
last entered digit
- Press to activate or
deactivate the mute
function during a call.
- Press to end an incoming
call
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RA218 User Manual
LCD Display
Icon Name Description
Antenna Steady when in range; flashing when out of range
Menu Menu accessed
Phonebook Phonebook accessed
Phone Line in use, the phone is in off hook mode.
Ringer off Ringer volume is set to OFF
Caller ID Flashing indicates the new call; steady when accessing
Caller ID list
Speakerphone Hands free speakerphone mode.
Message
waiting
Flashes after detecting message waiting, ON signal;
Disappears after detecting message waiting, OFF
signal.
Alarm Indicates that the alarm is enabled
Mute Mute function is activated
Intercom Intercom call mode
Record Shown after Voice Mail is switched to ON mode;
Disappears after Voice Mail is switched to OFF mode.
Lock Indicates that the keypad is locked
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RA218 User Manual
LED / Key Features on Base Unit
Installation
1. Choose a suitable site for the base unit, make
sure it is not near another telephone or other
electrical equipment.
2. Connect the AC adapter socket to the Base
Unit and to the power outlet.
In use / New message(s) / Ringing
indicator
(
GREEN LED
)
Charging indicator (RED
< Page > button:
-Press to find the handset;
-Press and hold to enter to
the base re
g
istration
AC adaptor
socket
Telephone
Line socket
3. Connect the telephone line to the Base Unit
and to the telephone outlet.
4. Fitting the battery in the handset:
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RA218 User Manual
Two rechargeable batteries come with each handset.
- Insert the rechargeable batteries into the handset as the above figure indicated,
matching correct polarity (+, -)
- Fit the battery compartment cover by sliding it down so that it clicks firmly into
place.
NOTE: Reversing the orientation may damage the handset. Please use the battery type
supplied or recommended equivalents. A different battery could cause an explosion or
damage your phone. American Telecom is not responsible for damage caused by improper
use of batteries or insertion of any batteries other than those supplied with this telephone.
Charging the Handset Batteries
Before using the handset, charge the handset batteries for at least 12 hours.
Whenever you see that the battery icon on the LCD screen appears nearly empty, or
you have heard the low battery warning tone during a call conversation, please:
- End the call as soon as possible.
- Don’t use the speakerphone mode since this may cause the handset to power off.
- Put the handset into the charging cradle until the battery icon returns to high level.
To charge the handset, put the handset into the base cradle. The charging LED on
base unit will come on to indicate that the handset is in “Charge” mode, and the
“Battery” icon in the LCD screen of the handset will be flashing.
Battery Level Indication
After the handset battery is fully charged, the battery icon will display on the
LCD screen. According to the actual battery capacity the battery icon will be updated
accordingly such as = MID, = LOW. If the battery icon is flashing,
you will need to put the handset into the cradle for charging.
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RA218 User Manual
Basic Functions
Make an Outgoing Call
- Press key or key to get dial tone
- Dialyournumber
You can also make an outgoing call using pre-dial mode.
- Pre-dial your number, then press the or key. The pre-dialed number will
bedialedoutautomatically.
In addition, you can search the desired number from the Caller ID list, redial list or
phonebook, then press or key and the selected number will be called out
automatically.
Answering an Incoming Call
When an external call is incoming, the handset will ring with the selected ring tone
and the “Phone” icon will flash on the LCD screen.
-Press key;
-Or press the key (This will enable the speakerphone function)
During a call conversation, you can adjust the talk volume (1 ~ 5 levels) by simply
pressing the or key, the volume level will show on the display for about 5
seconds. Your RA218 phone uses two separate volume adjustments for each of the
handset and speakerphone modes.
End a Call
-Press the key
-Or simply put the handset into the cradle, your phone will hang up automatically
(Auto standby feature)
The talk duration time will show for about 5 seconds.
Note: If you are in the middle of a conversation, press the key to enable / disable
the speakerphone mode; it will not end the call..
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RA218 User Manual
Cancel an Incoming Call
When a call is incoming, and you do not want to answer, press the key to
cancel the incoming call and to stop the ringing.
Mute
- During a call conversation, you can mute your voice by pressing the key, the
LCD screen will display the icon. You can talk freely without be heard by the
other party. However, you will still be able to hear the other party.
- To deactivate the mute function, press again.
Redial the Last Number
Press the key and the LCD will display the last dialed number. Then press the
or the key and the last number will be dialed out.
Dial one of the Last 10 Dialed Numbers
The RA218 can save the last 10 dialed numbers. To redial any one of them, press the
key then the or the keys to scroll through to the list of previously
dialed numbers until you have chosen the number that you wish to call. Press the
or the key and the selected number will be dialed.
Delete a Number from the List of Previously Dialed Numbers
- Enter the redial list and press the key
- Scroll through the previously dialed number list until you find the number that you
want to delete and then press the key.
- Select DELETE and confirm
- The number is deleted with the confirmation tone, and the display is returned to
the redial list review mode. You can repeat the above steps to delete the other
numbers.
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RA218 User Manual
Delete all Previously Dialed Numbers
- Enter the redial list and press the key
- Select any number from the list and press the key
- Select DEL ALL and confirm
- All numbers in the list are deleted with a confirmation tone, and the display returns
to standby mode.
Handset Power On / Off
To power off the handset
Press and hold the key for about 3 seconds, the handset display will switch off.
To power on the handset
- Press the key
- Simply put the handset into the cradle for charging. The handset will power on
automatically and show INITIALIZE on the display before returning to standby
mode.
Ring On/Off Shortcut Feature
In Standby mode, press and hold the * key for 3 seconds to disable the ring function,
RING OFF will be displayed. The ring volume will be set to VOLUME 0 with the
icon shown.
To restore the ring feature, press and hold the * key for 3 seconds again, RING ON
will be displayed. The icon will disappear, and the ring feature will be restored to
the last ring mode setting.
LDS key
The green LDS button is used for making long distance calls, activating and
recharging Pay N’ Talk service and speaking with customer service.
To dial long distance:
- Press LDS key to access Pay N’ Talk Long Distance Service. LDS will appear on
the display, then after a short pause, you will be connected to IDT long distance
service.
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RA218 User Manual
- Follow the voice menu prompts. Alternatively, pressing Talk, then LDS will also
connect to IDT long distance service.
Keypad Lock
You can lock the keypad to prevent dialling a number accidentally. When the keypad
is locked, only the UNLOCK operation is allowed, all other keys are locked. Note
that your RA218 phone still allows you to make an emergency call or answer an
incoming call while you are in the locked mode,
- Press and hold the # key for 3 seconds while in standby mode, the LCD display
will show the icon, which means that the keypad is locked. Press any keys
except the key the LCD will show. PRESS OK + *.
- To unlock the locked keypad, press the key and then press the *key, the icon
will disappear, which means the keypad is unlocked.
Finding a Lost Handset(s)
This feature is useful if you cannot remember where you put your handset(s). Page
the handsets and the fixed melody ringer will ring for 60 seconds.
- Press Page key on the base while in standby mode
- The handset(s) registered to this base will sound the paging tone with PAGING
shown on the display
- Press any key on the handset. Press the Page key on the base, or put the
handset into the cradle to terminate the paging call.
Caller ID Feature
Your RA218 phone has the ability to receive and display Caller ID information. Please
note that you have to subscribe to the Caller ID service with your phone company for
this function to work correctly. The Caller ID information will include the following
items:
- The calling name (max. 8 characters) if it is sent by the network
- The calling number (max. 22 digits)
- The date and time that Caller ID information is received
Note: The Caller ID entries are stored in the handset. Deletion of Caller ID entries on one
handset applies only to that handset and does not affect the other handsets registered to the
same base unit. The display may show a special network message as follows:
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RA218 User Manual
Message Meanings
WITHHELD The caller has blocked their number
UNAVAILABLE The caller’s number is out of the network area and is
unavailable
Note: The special network messages will be displayed when receiving only. They will not be
saved into the Caller ID list.
Call Waiting
If you have subscribed to both Caller ID and Call waiting services, you can answer an
incoming call while you are on a current call. While on your present call, you will hear
a call waiting tone and you will see the caller’s name on your phone screen (if
available). A number will be displayed to notify you that another call is waiting.
- If you receive a call waiting tone during a call, press and hold the INT key, the first
call will be put on hold, and then you can answer the second call. To switch
between the two calls, press and hold INT again.
- If you decide not to answer the waiting call, the caller’s details (if available) will be
saved into the Caller ID list, and may be reviewed at a later time.
Caller ID list
Your RA218 phone can save information on the 20 most recent incoming Caller ID
messages. Each Caller ID entry can contain the calling name with a maximum of 8
characters and the calling number with a maximum of 22 digits. When the Caller ID
list is full, a new Caller ID entry will replace the oldest listing.
View the Caller ID list
- To access the Caller ID list, press the key. The last Caller ID message
received will be displayed.
- Scroll through the different Caller ID entries using the or the keys. If an
external call was not answered, the icon will flash until you view the Caller ID
entry. The old Caller ID entries will be marked with a steady, non flashing icon.
- View the details of each Caller ID entry by pressing the key. The calling
number will be displayed, then press the key again and the date and time
will be displayed.
- Press the key again and an option menu will be displayed that includes
SAVE TO PB, DELETE and DEL ALL. Scroll through the different options using
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the or keys
Save a Caller ID Entry into Phonebook
- To access the Caller ID list, press the key
- Scroll through the Caller ID list to the entry that you want to save
- Select SAVE TO PB and confirm
- Confirm the phonebook name, press the key
- Confirm the phonebook number, press the key
Delete a Caller ID Entry
- Scroll through the Caller ID list to the entry that you want to delete
- Select DELETE and confirm
- The Caller ID entry is deleted with a confirmation tone, and the display returns to
the Caller ID review mode
Delete all Caller ID Entries
- Select any Caller ID entry
- Select DEL ALL and confirm
- All Caller ID entries will be deleted and a confirmation tone will sound. The
display will return to standby mode
Call back a Caller ID Entry
- To enter the Caller ID list, press the key
- Scroll through the Caller ID to the entry that you want to call back
- Simply press the or the key and the Caller ID entry will be dialed out,
even if you are in the number or the date and time review mode
Phonebook
Your handset can store up to 40 phonebook entries. You can manually enter the
name (maximum 8 characters) and the number (maximum18 digits), or copy them
from the Caller ID list. If a calling number / or redial number matches with a phone
number in phonebook, the name match feature will be implemented and it will show
the phonebook name.
Note: Name match feature will be implemented if matched with the last six digits only.
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RA218 User Manual
View the Phonebook Entry.
- Press the key
- Select VIEW and confirm
- View the saved entries by using the or keys, if there is no entry saved,
EMPTY will be displayed with a warning tone.
- With the desired entry displayed, press to view the number for this entry.
Press again to go back to the name.
Note: When viewing a name or a number, simply press or key to call.
Add a New Entry into Phonebook
- Press the key
- Select ADD ENTRY and confirm
- NAME? will be displayed, enter the name and confirm.
- NUMBER? will be displayed, enter the number and confirm.
Repeat the above steps to save other phonebook entries, if phonebook is full and you
try to save an entry again, MEM FULL will be displayed with a warning tone.
Edit an Entry in Phonebook.
- Press the key
- Select EDIT and confirm
- Scroll to the name that you want to edit by using the or keys and confirm
- Edit the new name and confirm
- Edit the new number and confirm
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