AMG-Sicherheitstechnik AMGoCam DVR-638-2 User manual

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Business hours are 8-17 clock, outside this time an answering machine is switched
*) free of charge from the German fixed network and all German mobile networks
03/06/2015 (02)
2017/12/13 (09) FW2.7.7.
Note:
All cameras of the DVR-638-2 / 634-2 "AMGoCam" are
already connected to the recorder, the recorder
configuration is complete we made for you. There are NO
changes in the recorder's menu needed!
Inhalt
Appliance description .................................................................................................................. 2
Cameras ........................................................................................................................................... 2
Typical applications...................................................................................................................... 3
Create another user..................................................................................................................... 9
Hardware installation (installation of the cameras) ...................................................... 11
Video surveillance per App „AMGoCam“............................................................................ 11
View recordings from the recorder ...................................................................................... 12
Display on the PC ....................................................................................................................... 12
Reset the configuration to factory settings ...................................................................... 13
Learning the cameras ("Manage video") ........................................................................... 13
Change video images automatically.................................................................................... 15
TV Settings.................................................................................................................................... 15
System Menu................................................................................................................................ 15
Firmware update take through.............................................................................................. 15
Mounting Dom-Camera ............................................................................................................ 16
Notes on the radio range of your new radio system .................................................... 17
Troubleshooting and error descriptions ............................................................................. 19
Operating Instructions WLAN Recorder DVR-638-2 / 634-2
"AMGoCam"

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Business hours are 8-17 clock, outside this time an answering machine is switched
*) free of charge from the German fixed network and all German mobile networks
NEW!! - Video viewing by German server
The online video viewing via smartphone / tablet or PC via the Internet
through our server in Germany. The advantage is that you have a stable
and fast connection and do not run a third-party. This means that your
data is safe from unauthorized access.
It does not store the photos / videos on the server.
Appliance description
Back view
Interface
Description
WAN
The WAN port is used to connect to the local network / Internet
produce / to the teaching of the cameras
VGA/HDMI Interface
Connection for external monitor via VGA / HDMI
USB Interface
USB port for mouse / wireless mouse transmitter, USB stick, for
backup, for single shots
Power Switch
Device ON / OFF switch (varies by Model)
PWR
Connection mains adapter 12 V/3 A.
Cameras

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Interface
Description
LAN
The LAN port is used to the camera for teaching the recorder via an
Ethernet cable to connect. Please do not connect a LAN cable for a
wireless connection. (depending on the model)
Netzteil DC
Connection mains adapter 12 V/1 A.
Typical applications
1. Connect the supplied USB mouse to the back of the USB port.
2. Connect a monitor via VGA or HDMI.
3. Connect an Ethernet cable to your DSL router on the WAN port.
4. Connect the AC adapter 12V / 3A to the recorder.
5. Connect the 12V / 1A power adapters to the "DC power supply" connector
on the IP cameras.
6. Turn on the recorder and the cameras.
Note: Before installing the cameras fixed at the installation, set up the radio
signal of the cameras using the procedures described below instructions
beforehand. This ensures a stable video transmission.
Set stable radio connection of the cameras
If your DVR and the cameras are far away from each other and the video
transmission is unstable, you can use the supplied cameras as a "bridge"
(repeater) for the wireless connection.
Monitor

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Sketch
Configuration
Setting up the camera as a "repeater":
You can set up the cameras as "repeaters" (bridging the radio signal).
Follow these steps before mounting the cameras, placing the cameras close to
the recorder ready for use and considering which camera to use as a repeater.
You can switch a maximum of 3 cameras in a row as a repeater.
Proceed as follows:
1. Make sure the cameras are connected (12V) and they receive a signal.
2. In the video window, press the right mouse button and click on the "Manage
Video" menu.
3. Click on the new menu item "Repeater".
Here you can set up the camera as a "bridge" of the radio signal. All green lines from the
DVR are within reach. The red lines indicator that the radio signal is out of range. Try to
find a closer mounting location to get a sufficient signal from the camera.

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Settings Assistant Recorder
The initial configuration can be easily done via the Settings Wizard. The most important
basic settings we have already done for you. You can work with it as immediately.
Step 1
Turn on the recorder and the cameras, please wait a few minutes, the camera images
should then be already displayed on the monitor. Who do you want for the time being to
make any other settings, you can use the cameras to the appropriate places mount.
For further settings continue to step 2.
Step 2
Right-click on a window. The login screen opens. By default, you log in with "admin", the
password field is left blank, no password is set at the factory.
Step 3
Go to the menu item Setup Wizard, it will open the following window. Here you can set
the time zone, date and time, language and daylight saving time settings.
If you change the time or date, please confirm the "Apply" button before leaving the
window, otherwise the changes will not be accepted.
Step 4
To continue and go to the hard disk menu, press "Next" and the following
window will be displayed. Here you can see the total hard disk capacity and the
used storage space. You can reformat the hard disk at any time by selecting the
check mark in the "Format" column and then pressing the "Format" button.
Attention, once you do that will erase all data on the hard disk and are lost.

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Step 5
In this window you can set how your recorder should save a recording. Here you have the option to
save images after a preset time or motion pictures.
You can individually adjust each channel if you want the same settings for all channels, configure the
channel 1, choose from among weekday, for which day the recording is to be performed (Mo-Su or
all days) and then select the end under the menu "Copy" in "all".
In the function of the weekdays, we recommend that you set the setting to "daily". Now you have set
up a channel to your liking and have copied these settings to all other channels.
Note: By default, the DVR-638-2 / 634-2 "AMGoCam" is already preset to
Motion (motion detection) mode.
You can call up and adjust this menu again at any time via the main
menu.
Timed recording = red bar
Resetting the recording-setting and changing
Click on button
all days and times are empty
Activate motion detection:
Click on "movement" in the head of the table
Hold down the left mouse button and drag until all fields are green as
desired.
e.g. Motion detection 24 hours every 7 days
If these settings are to be adopted by several cameras -> select the desired / all camera and click
Copy -> click Apply

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Step 6
Here the basic settings for the network access are set. Here it is easiest to put a tick in
the DHCP field. It is automatically set by your DSL router now the IP address, you need
to do nothing more.
The recorder supports two network connection types:
DHCP: Here all network settings are automatically set by the DSL router (standard!).
Static IP: This point is only for savvy users who are familiar with manual network
configuration.
PPPoE: This function is not supported, a setting is not necessary here.
We recommend that you have at least a 16,000 mb / s line if you want to
connect the DVR to the network. This can lead to a deterioration of the
image quality during transmission.
Note:
The wireless LAN recorder can not be integrated into an existing WLAN network. Access
to the Internet must always be done via LAN cable from the wireless LAN recorder (WAN
port) to the router.
The cameras are connected to the recorder via the WLAN network and this refers to the
name "WLAN recorder".
Step 7
You can see the registered video cameras in
the menu (right mouse button "Manage
video"). As a rule, the available cameras
registered in the recorder should already be
displayed here.

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To enable or disable motion detection for each channel, select the camera in the main
menu (Channel Settings Motion Detect). In this menu, please only change the entry
"Detection" if necessary. There are three different modes available here. By default, the
entry "Motion" should be set, this activates motion detection. Furthermore available are
"alarm input" and "video loss". If you want to turn off motion detection, you should
switch to Video Loss. With the button "Copy" you can accept the settings for all cameras
and do not have to configure each camera separately.
In the menu "Network settings" you can edit the network settings as described in step 6.
If you want to make the recorder available for the Internet, you have to check "DHCP or
P2P". Further settings for the menus "DDNS", "FTP", "PPPoE Ben.", "3G", "E-mail", "Wifi
Setup" are not necessary for the operation of the recorder and should under no
circumstances be changed.
We recommend that you do not change the default settings!
Note to FTP setting:
There is no general installation path for setting up the FTP access because it depends on
the particular device. For a proper setting of the FTP access, we therefore recommend to
get a specialist on site with good network knowledge.
If the cameras are set for motion detection and
should fire in the rain, lower the sensitivity.

Seite 9 von 19
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A notification by e-mail depends on the provider, not every provider supports this
function of the recorder. The following menu shows you where which entries have to be
made. If necessary, you should leave these settings to a specialist.
Note for notification via SMS / MMS:
It is not possible to receive a notification via SMS or MMS on motion detection of the
camera.
Use our app "AMGoCam" for Android or IOS to access a live image.
In addition, with the app "AMGoCam" you have the possibility to record videos
directly on your smartphone / tablet and play them (regardless of the storage
of videos on the recorder).
Note:
There are no videos / pictures stored on the AMGoCam server (data protection). Only
videos or images are displayed that are stored on your DVR or smartphone. Here only
the assignment of the recorders (after recorder ID) to the IP addresses takes place.
For a notification via SMS, we recommend an additional alarm center that works
independently of the video system and sends an SMS.
Create another user
Under the menu System Admin User you can continue to create users for the DVR-638-
2 / 634-2 "AMGoCam", change individual authorizations or passwords. The DVR-638-2 /
634-2 "AMGoCam" can distinguish up to 12 users. By default, the user [admin] is already
defined - this can not be deleted.
The following setting of the e-mail provider "Yahoo" has
been tested (information without guarantee):
SMTP Server: smtp.mail.yahoo.com
Port: 587 / alternativ 465
Username: Your E-Mail Adresse
Password: Your e-mail password for
registration
Need SSL: Yes

Seite 10 von 19
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Business hours are 8-17 clock, outside this time an answering machine is switched
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In the overview [User] the currently known users are displayed. Users with administrator
rights can create new users, delete them or assign a password to the respective user.
The actions are then carried out using the commands [Add], [Delete], [Edit], [Change
password] for changing or assigning a password.
[Add], [Delete], [Edit], [Change password] for changing or assigning a password.
Furthermore, you can also assign individual access rights to the respective user. Change
the authorizations by inserting or removing the check mark from the respective access
rights. We recommend that you create a user with restricted rights and then use these
credentials on your smartphone.
You should protect the "Admin" with a password and not use it.
Manually play videos
The Play function lets you view / search your recordings. This allows you to check the last 5, 10 or 30
minutes of camera surveillance. You can search all channels or only selected channels for different
choices (Manual, Time, Motion or Sensor). With the button [Search] you start the search for the
desired recording.
Note: By default, the DVR-638-2 / 634-2 "AMGoCam" is already preset to
Motion (motion detection) mode.

Seite 11 von 19
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Business hours are 8-17 clock, outside this time an answering machine is switched
*) free of charge from the German fixed network and all German mobile networks
Hardware installation (installation of the cameras)
After all settings are completed, you can mount the cameras at your installation site.
Make sure that the distance between the camera and the recorder does not exceed 60m.
There should be no obstacles such as walls or bushes, etc. Any obstacle can limit the
transmission.
Video surveillance per App „AMGoCam“
Download the app "AMGoCam" for Android: and IOS via
ATTENTION! Please note that the live image in the app or in the internet
browser will be delayed for about 10-15 seconds thanks to the use of the
internet web. When using the app in the GSM network (not in the WLAN), this
time can be significantly extended.
2 ways of using the App AMGoCam:
1. You can click on "trial version" without logging in and leave username and
password blank.Then touch the +(Add a new device), scan the ID of your
recorder (in the Network Settings menu) or manually enter, save and send and
have full access to the live image.
2. After starting the APP (Illus. 1), enter your username and password. After
successful registration, a window opens with an overview of the cameras (Figure
2). Click on the "+" symbol in the upper right corner to add the cameras (picture
3). The menu opens as shown in picture 4. Here you can scan the QR code from
the DVR menu in the upper right corner [Menu Network Inst. Display QR Code]
to perform an automatic entry of the fields. There is also the possibility of
manually entering the data. In the field "ID" comes in the DVR-ID of the recorder,
this number can be found in the main screen of the DVR bottom right. Finally, if
not already preset, select the number of cameras. Since this is a recorder with 8
channels, please select the "8" here. It may take a few seconds for the camera
images to appear. It may take a few seconds for the camera images to appear.
Image1 Image 2 Image3 Image 4
To watch the live videos now, simply select the channel you want to watch. As you can
see in Figure 2, after some time the display of the video channel that you have selected
will be displayed. You can call up other channels at any time by selecting the channel. By
clicking on the preview, a window opens in which each channel is displayed. Swipe from
right to left to switch to the other video channels. If you want to enlarge a channel,
double click on the preview window of the video channel. To close, click again twice at
the window.

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Please note, if you are traveling and want to look at the images of your camera, you
should also have a good wireless connection / network coverage on your smartphone. If
the power supply is poor, it may take a long time for an image to be played back, or it
will not connect.
Note: The app AMGoCam can close itself when opened the first time. Please start the
app again. If you can not access the image of your recorder, go back a step and click on
your recorder's image again to open the live view. It is important to note that only a
maximum of 2 devices can access your recorder at a time. Close the app completely and
check if it no longer works in the background before you want to access the recorder with
another device(Android: apps continue to run in the background -> check the
instructions for your Android device on how to close apps completely).
View recordings from the recorder
You can use the app to watch the recordings on your recorder while on the move. To do
this, tap the Recordings button in the APP (Illus. 5).
Image 5
In picture 6 you can now see how the connection to your recorder is established. At the
bottom there is the "Channel" button, here you can choose which channel you want to
see the record from. Attention it may take depending on how the current network
connection is, until you get displayed here, if there are records.
With this button the playback will be started, on the timeline below there will be
corresponding markings for existing recordings.
Image 6
Display on the PC
Open Internet Explorer and enter „http://www.amgocam.de“ at one address line.
Using other browsers such as Firefox, Chrome, etc. may cause display errors, so please
use Internet Explorer. In some cases you have to install a plug-in.

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Next, you will see this login screen, here you enter the credentials as before when setting
up the app. And press the button "Login".
Cloud ID: ID of DVR
Password: Leave the password field blank if no password has been set by you
Web Adresse: www.amgocam.de/
Reset the configuration to factory settings
Please call up the main menu, go to the submenu System ToolsFactory settings. Here
you put the checkmarks in the fields that you want to reset. Finally, confirm the process
with "OK".
Note, however, depending on what you have selected, the language settings can also be
reset, then an English menu guide may be active. Just go to the Setup Wizard and go
through the basic settings again.
The ADMIN password will NOT be reset!
Learning the cameras ("Manage video")
-> power all cameras!
Automatic update (optional) of already learned cameras after loss of connection
For this you put at best all available cameras next to the DVR, so that they are definitely within reach.

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Press in the right column „autoadd“.
If the camera images do not appear after a few seconds, click on "Update" and then run
the process again by clicking on "autoadd". Now all camera images should be displayed.
If this does not happen then please do the "Manual Add".
Manually adding the cameras
Disconnect the LAN cable from the DSL router and connect it directly to the camera and
the wireless LAN DVR (WAN port).
Call video management menu with right mouse button.
As the next step in the lower table, select the channel to be populated with a new
camera.
Example: "Channel 2" should / was replaced and must now be re-taught. Power the
camera -> set the network cable between the recorder and the camera -> use the mouse
to highlight "Channel 2" -> delete channel -> then press the "Coding" button in the
upper table.
The coding is now created and the data is transmitted
via LAN cable to the camera.
If everything was transferred correctly, the MAC address of the camera is connected
successfully in the adjacent table.
If you would like to teach in a second camera, then plug the LAN cable into the second
camera after the MAC address of the 1st camera appears in the table. You end the
teaching process, if all cameras (MAC addresses) are all in the right table by clicking on
"Output"

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Change video images automatically
1. Press the right mouse button and select the menu item "Menu".
2. Click General Settings> Screen Settings
3. Set the "Auto Switchover" (Auto Switchover Time 2,3,4,5, ......) -> then select
"Enable".
4. Click "OK" to save the settings.
TV Settings
We have noticed that not all televisions accept the HDMI signal from the DVR, the
message "no supported mode" or just a black screen appears. In this case, it helps to
take the HDMI input 2 or 3 of the TV.
System Menu
Here you have an overview of the current software version as well as the possibility of
retrieving the various "QR codes" for the app "AMGoCam" (Android, IOS, Web).
In the System Admin you will find an overview of the currently used software version as
well as various "QR codes" for scanning the "AMGoCam" app (Android, IOS) or the web
address for the "AMGoCam" video server.
Firmware update take through
If required, a firmware update can be made via the menu "System Admin System
Upgrade". Save the update which you can get from us if necessary on a USB stick. This
should not be larger than 4GB and be formatted with "FAT" or "FAT32". The USB stick is
connected via a USB hub (USB distributor) with the mouse to the recorder, go to the
menu and just press "Start".

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Now the update will be installed, make sure that the power supply is not interrupted
during this period, that update could otherwise cause damage to the recorder. After the
successful update the recorder restarts, it may happen that you have to re-teach the
cameras afterwards. An update only needs to be done if it is necessary and we can
provide the right firmware update, it is not always necessary.
Mounting Dom-Camera
Step 1:
Open the housing by pressing the safety catch (Image 1).
Step 2:
Take the housing upwards (Fig.3). Now you should have the dome camera as in picture4.
Image 1
Image 2
Abbildung kann vom Original abweichen
Pictures may differ
from the original

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Step 3:
Push the securing device upwards in the direction of the arrow (Fig. 5) and at the same
time move the rear side (Fig. 6) in the direction of the arrow on the left.
Step 4:
There are 3 holes on the back of the dome camera (Figure 7).
Now the dome camera can be mounted to the desired location.
Notes on the radio range of your new radio system
Radio signals are subject to many influences. This can e.g. other radio signals or
shielding from objects such as walls, floors, etc. Also reflections, wavelength of the radio
signals and even the humidity play a not to be underestimated role.
These influences are subject to constant change, so that a radio link can never be
absolutely stable. It can happen that you can use a perfect wireless connection in one
day and notice disturbances in the picture the next day.
Image 4
Image 5
Image 6
Image 3
Image 7
Pictures may differ from the original
Pictures may differ from the original
Pictures may differ from the original
Pictures may differ from the original
Pictures may differ from the original
Pictures may differ from the original

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spark
gap
During commissioning, the most important task is to choose a suitable position for
transmitter and receiver.
If you are not satisfied with the picture quality, select a different position for the
transmitter or the receiver if you move the device / antenna of the transmitter or
receiver 3-5 cm to the right or left or up and down, sometimes making small changes
great difference and improvement in reception.
Also, the position of the antennas can improve or degrade the reception quality. Test the
antennas vertically, diagonally or horizontally and check the received image.
In addition, you can gradually reduce the distance between transmitter and receiver. If
you now get the desired result, you can now see which wall e.g. shields so strongly that
a wireless connection is impossible. Transmitter and receiver use so-called
omnidirectional rod antennas. Ideally, these antennas send and receive their signal like a
circle around the antenna (horizontal 360 degree signals). The practice looks different,
however (see picture).
These signals then hit on different dense materials (walls, water pipes, etc.). If you now
flatten the antenna of the receiver, then the transmitter signals go over it. Transmitter
and receiver Antennas must always be aligned parallel to each other (see diagrams), as if
they are next to each other, just separated by rooms. If the receiver now receives the
signals, then it depends on whether the receiver in the "radio shadow" behind e.g. a
thicker wall or a pipe or electric line is located. This is the procedure when both devices
are on one level.
Let's take the example, transmitter on the 1st floor, diagonally below it on the ground
floor of the receiver. Now both antennas must be aligned at an angle to each other, as if
they are next to each other / stand, just separated by the ceiling. Again, then 30-50 cm
to the right or left to avoid radio shadows by steel in the ceiling.
Antennas are at different levels
Receiver
spark gap
Antennas are on one level

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AMG Sicherheitstechnik GmbH Industrial Park Road A-9 39245 Gommern Phone [phone] Freecall 0800-2264264* 
Fax [phone] www.amg-sicherheitstechnik.de [e-mail] 
Business hours are 8-17 clock, outside this time an answering machine is switched
*) free of charge from the German fixed network and all German mobile networks
Also important: none of the antennas should touch metal (metal door, metal window,
pipe or cable in the wall), power plugs should be at least 1 meter away, as well as any
other electrical equipment that might sprinkle.
If you follow these instructions, we are sure that you will find a satisfactory mounting
position for the radio link.
The range for radios is usually measured in the open field, or in special measuring
laboratories. The range in buildings is shorter and depends on many surrounding objects.
If you continue to have problems and do not receive a satisfactory result, please send an
e-mail to:
[e-mail]
Troubleshooting and error descriptions
-Bad wireless connection to the recorder (1-2 bars)
oChange the antenna between the cameras
oChange the location of the camera in question by 20-30cm backwards or forwards or
upwards or downwards.
oAntenna wall mount for DVR Art-Nr. 900634 order additionally, so that an
improvement of the reception can be achieved.
-Network connection can not be established
oif the DVR does not connect, then turn off DHCP, save and turn on again and save, if
necessary, reboot.
-No connection outside your WLANs or when you are traveling
oMake sure that the data services are switched on on your smartphone / tablet /
iphone.
-No video connection
oIf you have a bad video connection (still pictures), this may be due to the fact that
you are in a poorly supplied GSM area (3G / 4G) with your smartphone / iPhone, a
telephone connection is certainly possible but due to the video transmission is not
the Full bandwidth available, or they have a DSL connection, which does not have the
full capacity, we recommend min a 16000 DSL with a minimum upload of 1024 kBps,
here only helps a relocation or a connection at a later date.