AMGOO AM530 User manual

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1. Using this manual
Thank you for choosing this mobile device.
This device will provide you with high-quality mobile communication and
entertainment based on exceptional technology and high standards.
This manual has been specially designed to guide you through the
functions and features of your device.
1.1 Read me first
●Before using your device,read the entire manual and all safety
instructions to ensure safe and proper use.
●The descriptions in this manual are based on the default settings of
your device.
●The images and screenshots used in this manual may differ from the
actual product.
●The contents of this manual may differ from the product, or from
software provided by service providers or carriers, and are subject to
change without prior notice.
●Available features and additional services may vary by device,
software, or service provider.
●Formatting and delivery of this manual is based on Android™ 7.0
operating systems and may vary depending on the user’s operating
system Version.
●Applications on this device may perform differently from functions
available in the computer version of the operating system.
Google, Android, Google Play and other marks are trademarks of
Google Inc.

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Appearance and Key Function
Call Functions
At the dial keyboard, enter the phone number and then click the dial key.
If dialing an extension, you may click the dial pad icon in the bottom of
the screen to open the interface and enter the number of the extension.
You may also press and hold the 0 key to add a (+) sign when adding an
international dialing prefix.

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Notifications Bar
The notification bar is located on the top of the screen which contains
useful and important information regarding your phone and the
applications that are installed. On the notification bar, several icons will
appear such as signal bar, battery indicator, data indicator, BT and
Wireless net. You may slide the notification bar down with your finger to
display any pending notifications or actions.
Note: To clear notifications, drag down the notification bar and click the
clear notification icon on the upper right hand part of the screen (3
horizontal lines). The notification settings menu is located by dragging
down the notification bar and is located on the upper right hand part of
the screen next to the clear notification icon.
Contacts
Enter: Click on the applications menu and select contacts.
The default display is the phone contacts and SIM card
contacts.
The contacts are organized alphabetically by default.
Click the Search icon to enter the contact search interface. Any
numbers or letters associated with any of the contacts saved in the list
will be shown in the search results.
Note: You may also search for an individual contact in the phonebook.
Once the contact is found click the contact name to enter the contact
profile, click option and select delete to eliminate from the phonebook.
Messaging
You may use this function to exchange text messages and multimedia
messages with your family and friends. The messages to and from the
same contact or phone number will be saved into a single conversation
so you may see the entire message history conveniently.
BT & Wireless net
BT is a short-range wireless communications technology that devices
can use to exchange information and connect to different types of
devices which include headsets and other devices.
Note: Unsecured networks can be connected to directly - secured
networks require a password or credentials prior to connection.

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Gmail
Gmail is Google’s free email service. To access the Gmail program,
click the applications menu and click on the Gmail icon and either sign
in with your existing account or create a new one.
Note: In order to keep accounts streamlined with Google services, your
Gmail account user name and password will be used for some Google
programs which include: Google Play Store, Google Drive, Google +,
Google Photos, and Google Wallet.
Google Play Store
Google Play store allows you to download music, movies, and games
directly to your device. To access the Google Play Store, click on the
applications menu and then the Google Play Store icon.
Camera
Prior to use: Insert memory card before using the camera or video
camera. All photos or videos taken by the phone are typically stored in
the memory card for large storage capacity of images and videos.
Open Camera
Click the Applications Menu » Camera
Switch to video mode if you want to record videos.
You also can use beauty, facecute, bokeh mode.
Note: You may place a camera shortcut icon on any of the screens
Downloads
The download section of the phone keeps sorted all of the files that
have been downloaded on the phone. The section can display the
download by date or by size. To clear the file from the list, click on the
box to the left of the file and then select the delete icon.
FMRadio
Through this function, you may listen to FM radio on the device. The FM
radio uses the wired headphones as an antenna in order to receive
signal. Before using this function, connect the original equipment
headphones that came with the phone.
FM Radio as Background
Click on the Home key to move the FM Radio to the background.

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Recording
You may send any recorded audio via BT or MMS and also have the
option to make any recorded audio the phones default ring tone.
File Manager
The file manager allows you to search and organize your stored phone
files conveniently and efficiently through one program.
Calendar
The calendar helps keep track of your life’s most important moments in
one application.
Clock
Click on the Clock icon then click the alarm tab to enter the alarm clock
interface.
This option allows you to add and edit alarms.
Settings
Wireless net
Settings » Wireless net to power on. When on, the Wireless
net will automatically search for available networks. Any
unsecured network can be used directly and any secured
network requires a password or credentials prior to
connection.
BT
Power on BT. Once on,BT will automatically scan for any
nearby open devices.
Click to connect device.
Data Usage
Mobile and Wireless net Data Usage
More Wireless & Networks
Tethering, Portable Hotspot, VPN, APN
Airplane Mode
Note: When in flight mode, all network connections will turn off
automatically.

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Sound
This option sets the phone ring tone settings for receiving calls and
notifications. Some of the settings include:
Vibrate, volume, ring tones, ring tones notification, dial
touchpad, and haptic feedback and tones
Display
Brightness, Auto rotating screen, Wallpaper, Screen Timeout
Storage
View the phone memory usage
Battery
General power usage
Apps
Manage applications - Manage and delete installed
applications
Running Applications- Press the ‘Force Stop’ button to stop
any of the applications listed and removes from the
running apps list.
Location
High Accuracy – Use GPS, Wireless net and Mobile Networks
Battery Saving – Use Wireless net and Mobile Networks
Device Only – Use GPS only to determine location
Note: GPS is dependent on phone hardware.
Security
Set up basic screen locks: Use swipe, pattern, PIN or password to lock
the screen.
Pattern: The first time there will be simple unlock instructions
and examples. Click “next step” to continue the security
pattern step
PIN: Enter PIN number to unlock the screen
Password: Use password to unlock the screen
You may stop the security feature at any time.
Set up SIM card PIN lock

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SIM card PIN (Personal Identification Number) is used to
prevent unauthorized use of SIM card.
To change a blocked PIN code, you will need to unlock the SIM lock
then go to the Change Password screen. The phone will automatically
prompt you enter the old PIN code and ask to enter a new PIN code
twice. The phone will then prompt you that the change was successful.
If you enter the PIN incorrectly three times, the SIM and PIN codes will
be automatically locked. You will need the PUK code to unlock the
phone which is available through your service provider. If you enter the
PUK code incorrectly 10 times, the SIM card will be permanently locked.
Please see your service provider for a new SIM card
Password visible – Make the password visible when it’s typed
Use security credentials - Allow applications to visit security
credentials or other credentials
Language & Input
Language – Change the language of the phone
Custom Dictionary - Add or delete words to the custom
dictionary
Backup & Reset
Backup Data – Will back up all application data, WLAN
passwords, and other settings to Google's servers
Restore to Factory Settings - Clear all data stored
Date & Time
Date and Time adjustment.
Select Date Format - There are 3 kinds of formats you can
choose from: Month-Day-Year, Day-Month-Year and
Year-Month-Day, and Year-Month-Day which is the
default setting
Schedule Power On & Off
Schedule power on and off
Accessibility
Power button ends call and auto rotate screen
Speak Passwords and large text
Printing

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You may print files via Cloud Ready printers.
(Please check Google Cloud Print website for printer
compatibility information)
Developer Options
If the phone does not display Developer options press “build number”
seven (7) times in the about phone tab in settings.
The developer option gives access to USB Debugging and
other developer options
About Device
Phone information status and firmware updates
USB mode
Connect the phone with the USB cable provided. Once connected, a
connection interface will appear. In the connection mode interface,
select one of the available options to transfer files to your computer.
Troubleshooting
Below is a list of common problems that may occur when using your
mobile phone. Try these easy troubleshooting steps to resolve any type
of issues you may encounter.
The phone does not power on
Press and hold the power key until the startup sequence
appears on the display.
Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes
Remove and insert the battery – If the phone has an internal
battery, please press and hold the power button.
The phone powers off by itself
Check if the screen lock of the phone is enabled.
Check if the phone needs to be charged.
The battery won’t charge
Check if the battery is already fully charged.
Make sure that the battery is inserted correctly.
Ensure that the battery being used is a approved battery.

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Double check if the charger connector is properly connected to
the phone.
Note: Connect charger only after the battery has been inserted.
The standby time is too short
Please keep in mind that standby time relates directly to phone
usage (Internet, Text, Voice Calls, Maps, etc.).
Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
Verify if you have active service with your service provider.
Contact your local network service provider and verify if you
are within its network coverage area.
The phone displays a SIM Error
Make sure the SIM is properly inserted and in its intended slot.
Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
The SIM card will lock and you will need to enter the PUK code
(PIN Unlock Code). Please contact your local service
provider to obtain the PUK.
I cannot make calls
Make sure that the number you dialed is correct and the dial
key has been pressed.
Use the full national area code when dialing out of your area or
when abroad, use country-specific international access
codes.
I cannot receive calls
Make sure that your phone is connected to a network.
Check the phones Call Divert and Call barring settings (Check
with your service provider for these settings and codes)
The caller ID does not display on incoming calls
Contact your local network service provider and verify you have
the caller ID feature enabled on your account or verify if the
caller may have blocked his number from appearing.

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The caller cannot leave a voicemail message
Contact your local network service provider and verify if the
voicemail service is active on your account or check if the
network is busy.
The phone does not connect to the internet
Ensure with your service provider that your account has the
appropriate internet/data plan enabled.
Ensure internet APN settings are configured (Carrier
dependent).
Text Messages cannot be Sent / Received
Ensure text messaging is enabled with your service provider.
Ensure APN settings are configured (Carrier dependent).
The information provided in this user manual is subject to change
without notice and Products reserves the right to modify the manual at
any given time. Products has made every effort to ensure that this user
manual is accurate and disclaims responsibility and liability for any
inaccuracies or omissions. Note: Some software, user interface, and
internal elements may vary depending on final version.
FCC Warning:
This device complies with part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference
NOTE 1: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:

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- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user's
authority to operate the equipment.
FCC RF Exposure Information and Statement
The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of
tissue. Device types 4G Smart Phone / (FCC ID: UOSAM530) has also
been tested against this SAR limit. SAR information on this and other
pad can be viewed on‐line at http://www.fcc.gov/oet/ea/fccid/. Please
use the device FCC ID number for search. This device was tested for
typical body-worn operations with the back of the handset kept 10mm
from the body. To maintain compliance with FCC RF exposure
requirements, use accessories that maintain a 10mm separation
distance between the user's body and the back of the handset. The use
of belt clips, holsters and similar accessories should not contain metallic
components in its assembly. The use of accessories that do not satisfy
these requirements may not comply with FCC RF exposure
requirements, and should be avoided.
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