Ampler Pennon User manual

1/16
V1.1, 24.04.19
Content What’s in the box? ..............................................................2
Frame number .....................................................................2
Assembly ..............................................................................3
Power on the bike...............................................................5
Ampler Bikes app ................................................................7
Maintenance.........................................................................8
Electric system support ...................................................11
Charger safety manual..................................................... 15
Specications .................................................................... 15
User Manual
Pennon 2017

2/16
V1.1, 24.04.19
What’s in the box?
The bike will arrive at your doorstep in a big cardboard box.
Inside this you will nd:
• The bicycle
• A toolbox with the necessary tools for assembly and
maintenance
• Ownership card
• Pedals
• Charger
• *Optional: ABUS Bordo Lock and the lock keys
Frame number
The frame number is on the right side of the bike on
the chainstay, next to the rear dropout.

3/16
V1.1, 24.04.19
Unwrap
Tools
Loosen stem bolts
Turn the handlebars
Headset adjustment
Tighten stem and headset
Assembly
So why the huge box? To make the nal assembly a
breeze. Just follow these steps and you will
be out and riding in no time.
Unwrap the cardboard and plastic wrap packing. Do
not use sharp items as you may damage the paint of
the bike.
Open the toolbox and pick up the 6mm and 5mm hex
keys.
Use the 6mm hex key which you will nd inside the
toolbox to loosen the side bolts of the stem.
Turn the handlebars from the 90-degree position to
the riding position and make sure they are aligned
with the front wheel. Do not tighten the bolts yet!
Now take the 5mm hex key and lightly tighten the top
cap bolt on the handlebar stem. This will make sure
the headset will not have any play in it. Careful to not
overtighten as this will cause the headset to not spin
freely.
Now take the 6mm allen key once again and tighten
the same stem bolts you loosened 2 steps back.
These will need to be tight. Turn your handlebars le
6 mm
5 mm
1/4
1/4

4/16
V1.1, 24.04.19
and right and make sure they spin freely. If it feels a
bit too tight then loosen the stem bolts and just
slightly loosen the top cap. Tighten the stem bolts
once again and make sure it feels good.
Unwrap the pedals which you will nd in the smaller
cardboard box. You can see a 6mm hex wrench insert
in the pedal axle. The pedals will have a Rand Lsti-
cker/ marking on the pedal axle. This corresponds to
the side the pedal will go to. The R pedal goes on the
chainwheel side and the L pedal goes on the
non-chainwheel side. By using the hex key tighten the
pedals by turning the hex key clockwise (facing to-
wards the bike on the right side) for the right side and
counter clockwise (facing towards the bike on the le
side) for the le side. Pedals need to be tight so make
sure you put some force into it.
Note: this only applies if a front basket is included in
the order. Your order should arrive in 2 parcels. One
will include the bike and the basket will be in a sepa-
rate one. Aaching it is easy as we have pre-assem-
bled the hardware and you will just need to aach
the basket itself.
1. Unwrap the basket from the cardboard box.
2. Take the 4 mm hex key and unscrew the nuts on
the basket aachment plate. 3. Unscrew the bot-
tom basket aachment plate located on the boom
side of the basket.
3. Note: this only applies if the light set is also ordered.
4. Aach the front light mount between the baskets
underside and the boom aaching plate. Plug in
the light socket.
5. Tighten the 4 bolts and make sure your basket sits
secure.
Assembly
Install front basket
Pedals
6 mm

5/16
V1.1, 24.04.19
Power on the bike
Turning the bike on is simple. Just press the buon
on the user interface, located on the le side of the
bike.
Turning the bike on is simple. Just press the buon
on the user interface, located on the le side of the
bike.
Another cool feature of the rear light is that by pres-
sing the top led you are able to change the light mo-
des from Constant, blinking or “Knight Rider”.
Charging the bike is similar to charging a laptop. Just
hook the magnetic charger plug to the charging so-
cket located on the user interface and let it to charge.
Once the led on the charger turns from red to green it
has been fully charged
Turning the bike on
Rear light modes
Charging
Take the 5 mm hex key and adjust the perfect seat height
1. Place the bike in a way that allows you to support
yourself against a wall when siing on it.
2. Put one pedal in its lowest position.
3. Hop on and try to reach the pedal with your heel.
4. You have the perfect seat height when you are able
to place your heel on the pedal with an almost fully
stretched leg.
And you are good to go!
Adjust the seat height
Assembly
5 mm

6/16
V1.1, 24.04.19
The bike has two assist modes which can be fully
customised with the Ampler Bikes app. You can
switch between these modes with the app or via the
user interface buon. Press it down and hold it as for
turning on the lights but just a bit longer (for at least
3 seconds) until it turns orange. Now aer releasing
the buon it will blink once if it changes to assist
mode 1 or twice if it changes to assist mode 2.
To turn on the lights press the user interface buon
and hold it for a second until the buon goes green.
Now aer releasing it the lights will turn on. You can
switch between on and off by doing this again. The
bike will remember the last seing, so the lights will
be on when you leave them on next time you power
the bike.
The user interface buon also acts as a baery char-
ge monitor. The led colours according to the state of
charge.
0–10% Blinking red
10–50% Transition from red to yellow
50–75% Transition from yellow to green
75–100% Green
Customise your riding experience with the app
In order to fully customise your riding experience
please download the Ampler Bikes available for And-
roid and iOS.
Power on the bike
State of Charge
Turn the lights on
Assist modes

7/16
V1.1, 24.04.19
To fully customise your riding experience please
download the Ampler Bikes available for Android and
iOS.
You can download the app for IOS from the App store,
for Android (Android 4.3 onwards) in play store.
Download the app, stay close to your bike, switch on
the Bluetooth, pair your handy with your bike and log
in. The Ampler smartphone application lets you fully
customise your riding experience with the Ampler
e-bike. Here’s some of the examples you can do:
1. Download the Ampler app
2. Register with your Facebook account or e-mail
3. Pair your bike with your phone over a Bluetooth
connection
Ampler Bikes app
To connect the bike with
the app
Customise You have the option to change the motor parameters
from the smartphone:
• motor power-increase or decrease your acceleration
• max assist speed–the speed at which the electric
assist stops helping you
• assist level– how much the motor assists you in
proportion to your input
Or switch the lights on/off or to “lights only” mode.
• Check your baery range
• Receive updates about your bike’s electronics
• Get the latest Firmware
• Contact Ampler for troubleshooting and servicing
• Navigate with built-in maps*
• Track your speed and power while riding
• Record your trips and share with friends
*Continued use of GPS running in the background can
dramatically decrease your phone’s baery life.
Stay informed
Navigate and track

8/16
V1.1, 24.04.19
Ampler Bikes app
Navigate and track
Navigate with built-in
maps
Stay informed
Stay informed about your
bike’s electronics
Adjust the motor power and
max. assist speed
Customise
Maintenance
Bicycles are technical yet sensitive creatures that
need a lile bit of love, aention and care every now
and then. Maintaining your bicycle regularly will keep
it riding (and riding well) for a lot longer and will give
you more range compared to a bike which has empty
tires and running brakes. It’s a lot like maintaining a
car–you check some things on a daily and you take it
to professional service for a check-up and mainte-
nance aer a certain number of kilometres.
Take care of your bike and have the bike maintained
regularly in every 3000 km or at least once a year. The
actual needed maintenance interval can vary depen-
ding on your riding habits, road quality and weather
conditions.
Maintaining your Ampler bike is just like maintaining a
regular bicycle and all professional bike shops can
carry out the maintenance of our bikes.
• Cleaning your bike will help to quality and keep the
dirt and dust from geing into the engine and bot-
tom bracket.
• Use soap, water and a variety of sponges and brus-
hes to thoroughly clean the bike
Clean your bike regularly

9/16
V1.1, 24.04.19
• The power panel of the bike is washable and water-
proof. Now and then clean (non-metallic tool) and
lubricate the charging port with a multi-purpose oil
(for example multi-spray).
• Avoid using pressure washers, as the pressure dri-
ven water will get dirt, sand and dust particles in-
side tiny compartments, causing rust and problems
later down the line.
• Check the tyre pressure regularly. You can always
check the recommended tires pressure noted on
the side walls of the tires.
• Keeping the tires inated to the recommended
pressure will keep the baery range high, protect
the rim and tire from damages.
• Look out for tire wear. Depending on how and where
you ride your bike, the tyres can wear at a different
pace. If you see that the tread looks worn out,
change your tyres.
• If it gets icy, get some winter tyres–we can give you
some suggestions for which ones work best the
different models.
• Check the chain tension– if it has slackened over
time (it looks saggy), get it adjusted. If you feel you
are not right for the job, you can easily get it done in
your local bicycle shop.
• Replace he chain before the wear is reached to 0,75%
• Making sure your chain is lubed will prevent unex-
pected and premature wear to the drivetrain.
• If the chain feels a lile dry, clean it with a rag and
then add some chain lubricant. Spin the pedals
around a couple of times to spread the lubricant
evenly.
• A carbon belt drive does not need any oil, however
needs to be cleaned aer riding in dirty conditions
with water. You can apply a thin coating of dry sili-
cone spray to the tooth side of the belt if necessary.
• Avoid using the lubricant on brake pads, rotors or
rims. Spray is not recommended, use liquid oil.
• Check the brakes regularly– they should be cleaned
and adjusted.
• Over time the disc brakes get less efcient at
breaking. To stay safe, get your brakes inspected,
serviced and changed if necessary by a professional
Maintenance
Check the tyres
Check the chain
Check the brakes

10/16
V1.1, 24.04.19
workshop.
• Squeezing your brakes down should feel solid and
consistent– the lever should not touch the handle-
bar. If you feel that your brakes aren’t effective, get
a professional to check them out.
• Take a good look at the brake pads on your bike
every few weeks to see how they are holding up.
There shouldn’t be any dirt or oil on the pads. Oen
times, the brakes will make a howling noise if the-
re’s oil on them.
• Check the brake hoses for wear and tear– if you can
see that the house is crumbling or broken in any
place, get it checked immediately by a professional.
• Aer rst couple of weeks check the bolts and nuts.
If there is too much play in the bolts, tighten them
up a lile bit and see if you can identify the cause
of the looseness. Don’t tighten the bolts too far.
• Re-tighten the bolts on the handlebar if needed.
• Check the crank bolts (8 mm hex key, not included),
tighten them if needed.
Re-tighten the pedals, using the key that came with
the bike.
• Re-tighten the boom bracket eccentric bolts.
• If you’re not riding and charging your bike consistent-
ly, charge it every ve–six week or so to maintain the
state of the baery. Due to Bluetooth the bike has a
lile power consumption even when switched off.
• Do not keep the bike in blazing sun or freezing cold
over the extended period if it is not being used.
• Store the bike in a dry place over the winter – it
doesn’t need to be heated, however below 0 is not
recommended.
• Charging the baery should take place indoors (ab-
ove 0 degrees) or/and in dry environment. Do not
keep the charger outside.
Beware that when you bike in the cold, the range
and baery capacity will be lower than average. This
is completely normal, and it won’t affect the bae-
ry’s overall state or lifespan.
• When you nish cycling in the cold, make sure that
the bike has time to warm up a lile before you
charge it.
Maintenance
Keep the bolts tight
Motor and baery
maintenance

11/16
V1.1, 24.04.19
Maintaining your Ampler bike is just like maintaining
a regular bicycle and all professional bike shops can
carry out the maintenance of our bikes. We are wor-
king on opening a service station in Berlin for our
German customers for the 2018 season.
The rst professional check-up should take place
aer the rst 500 kilometres – this will ensure that
everything is working as it should.
Aer that, have the bike service regularly every
3000 km.
If you ride oen and don’t count the riding distance,
make sure to take it to a professional bike shop for
maintenance at least twice every season, ideally even
three times
• Before the start of the season
• Mid-way through
• At the end of the season.
This way, all the important aspects like brake oil le-
vels, and the condition of brake pads and tyres get
checked, and the internal parts like the crank set and
wheel hubs get cleaned thoroughly.
That’s it –while it’s a long list of things to look out for,
it’s good to remember that maintaining your bike
oen is important for both safety and ride experience
reasons.
Have fun riding!
Maintenance
Professional maintenance
schedule
Electric system support
Ampler hardware (the baery, controller and sensors)
are inserted into the down tube. This keeps the bike
clean, the weight down, and the components safe
from outside elements such as the rain and cold
temperature.
The hardware doesn’t need any special maintenance.

12/16
V1.1, 24.04.19
However, we recommend to keep your bike Firmware
up to date and calibrate your bike sensors from time
to time. This will help to keep your bike in a good
shape for longer time.
Soware restart clears up your bikes memory and
starts it fresh. It helps to resolve any problems con-
nected to the hardware, and any communication pro-
blems between the bike and the mobile app.
To reset your bike
1. Hold down the power buon for 20 seconds. This
will reset and turn off your bike.
2. Turn on the bike again from the power buon.
Ampler bikes are pedelecs and they have sensors
regulating the motor, measuring the speed of pedal-
ling and your own input power. Therefore, the bike is
easy to use and the motor power is controlled accor-
ding to your own pedaling force. This creates a safe
and smooth riding experience.
We recommend to calibrate your bike’s torque sensor
every 3–6 months, or in case the bike feels over- or
underpowered. Torque sensor calibration is done via
the Ampler app:
1. Adjust the le crank forward, parallel to the
ground.
2. Connect the Ampler app with your bike via
Bluetooth
3. Open ‘Vehicle’ seing from the menu
4. Click on ‘torque sensor calibration’
5. The LED blinks in orange
6. The LED will turn green once the calibration is
successful
If you ordered your bike in 2016 or beginning of 2017,
your bike has an older Firmware. Please follow these
steps:
1. Adjust the le crank forward, parallel to the ground.
2. Switch on the bike
3. Hold the buon down for 9 seconds (use the stop-
per if needed) and let go – it will change colours
Electric system support
Soware restart
Torque sensor calibration

13/16
V1.1, 24.04.19
until it will blink dark orange.
4. The LED will blink shortly in orange and then turns
green again
Re-adjusting the sensor signal helps to improve your
bike’s responsiveness and power to its original
gures.
Every Ampler has a motor controller– the so-called
brain of your bike that connects all the elctronics and
makes sure everything runs smoothly. The motor
controller is managed by Firmware (the soware that
controls the hardware). To guarantee the best riding
experience, we recommend keeping your bike’s Firm-
ware up to date.
Firmware update is done via the Ampler mobile app. If
your bike is connected to the app, you will get a noti-
cation in your app about the new available Firm-
ware. Please go to the Vehicle seings to update your
Firmware.
Before starting the update, make sure:
• You have the latest Ampler app version
• You have internet connection on your phone
• Your phone’s baery is not running low
• The baery level of the bike is more than 25%
• You have registered and paired the app with your
bike
The update is done over Bluetooth in several steps.
All the steps are almost identical, and they need to
be done in a row. This means that aer completing
the rst update, if there will be a second update still
available–you will also need to complete this. The
updates should take about a minute to complete.
If you experience any problems with updating the
Firmware, please follow troubleshooting instructions
below.
Flow A
1. Turn Bluetooth OFF
2. Turn Bluetooth ON
3. Wait 10 seconds for connecting
Electric system support
Troubleshooting the
Firmware update
Firmware update

14/16
V1.1, 24.04.19
If there is no connection, start ow B. If the connec-
tion is established, check if there is another Firmware
update available and complete that one as well.
Flow B
1. Close the Ampler app on the background
2. Go to Bluetooth seings
3. Find the Ampler Bike Bluetooth ID under your Blue-
tooth devices and click the “Info” buon. Press
“Forgot This Device”
4. Turn Bluetooth OFF and then back ON under seings
5. Open the Ampler app
6. Pair your bike with your smartphone
7. Check if the update is available and complete the
update
If a new rmware version becomes available in the
future, you will be notied within the app. Meanwhile
you can check the rmware status in the Vehicle
view – if the rmware is up to date, you’ll see the
information in the lower part of the screen in the
vehicle view.
Electric system support
For your protection, please read this manual carefully
before operating the Ampler baery charger.
The charger is designed for indoor use only. Do not
expose it to rain, snow or expose the device to eleva-
ted temperatures.
Only use the genuine Ampler charger designated for
your Ampler e-bike. Do not use this charger for other
baeries. Also, do not use other baery chargers for
your Ampler e-bike.
Store the charger in a cool and dry place.
Always check that the magnetic charging plug and
connector are clean. Any electrically conducting par-
ticles at the connection can damage the charger or
the electrical system of the e-bike.
Important
Charger safety manual

15/16
V1.1, 24.04.19
Specications
Sizes Small 48 cm, Medium 55 cm, Large 59 cm
Fenders* Bamboo
Aluminium
Headset Ergotec sealed with steering lock
Stem Ergotec Pike II
Handlebar Ergotec city cruiser Mas-Nb ti
Grips Single-speed 46/16
Seat Shimano M315 hydraulic disc brakes
Crank set Double wall 41 mm, 36H
Boom bracket Sealed boom bracket with a torque sensor
Belt Gates Carbon Drive CDX with Gates sprockets
Kickstand Stable Pletscher stand
Gear shi Shimano 3 speed SG-3D55 hub with a shimano 3 speed
shier
Brakes Shimano BR-T445, silver
Pedals MKS Sylvan Touring, silver
Rims Mach1 630 disc, 36-spoke
Tires Schwalbe Road Cruiser
Max speed 25 km/h (user congurable to 35 km/h)
Range 40–100 km depending on terrain and assist mode
Baery 48 V 5,8 Ah Samsung Li-ion baery hidden within the
frametube
Charger safety manual
During charging the charger can become moderately
hot. Always place the charger in a well-ventilated
place and keep it away from combustible materials.
Children should be supervised by an adult when using
the product.
This charger must not be disposed with domestic
waste and should be disposed at an authorized place
for recycling electrical appliances.

16/16
V1.1, 24.04.19
Specications
Motor 48 V 250 W front hub motor (500 W peak)
Control mode Precise pedal torque sensing motor control system
Connectivity Smartphone connectivity with option to change
motor seings
Charger 2 A baery charger with Rosenberger magnetic plug