Apriva Bt200 User manual

Apriva 6900 East Camelback Road Suite 700 | Scottsdale AZ 85251

Apriva®

BT200

Smart Card Reader

for Window Mobile®

Version 6.x

Installation and

User’s Guide

Apriva 6900 East Camelback Road Suite 700 | Scottsdale AZ 85251

Apriva®BT200 Smart Card Reader

for Windows®Mobile®Version 6.x

Installation and User’s Guide

Part number 700009-01

September 2010

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Notice

Terms and Conditions

This publication is proprietary of Apriva and is intended solely for use by

Apriva customers. This publication may not be reproduced or distributed for

any purpose without the written permission of Apriva.

The information Apriva furnished in this publication is believed to be accurate

and reliable. However, Apriva assumes no responsibility for its use, and

reserves the right to make changes to the publication at any time without

notice. This document applies to Apriva products and supporting software.

Trademarks

Apriva and Apriva logos are registered trademarks of Apriva. Apriva has

attempted throughout this publication to use trademarks correctly and

consistently with the wishes of the owners of such trademarks. Any error in

identifying any proprietary marks or notices is inadvertent and unintentional.

All product names and services mentioned in this publication are the

trademarks, service marks, registered marks, or registered service marks of

their respective owners.

FCC and IC Requirements

In accordance with Federal Communications Commission (FCC) and Industry

Canada (IC) requirements, the Apriva Smart Card Reader operation is subject

to the following to conditions:

•This device may not cause interference.

•This device must accept any interference, including interference that

causes undesired operation of the device.

Important Legal Information

THIS DOCUMENT CONTAINS IMPORTANT TERMS AND CONDITIONS

REGARDING THE ACCOMPANYING APRIVA PRODUCT.

YOUR USE OF THE PRODUCT SHALL IRREVOCABLY INDICATE YOUR

ACCEPTANCE OF THE ENCLOSED TERMS AND CONDITIONS.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

IF YOU DO NOT AGREE TO THE ENCLOSED TERMS AND CONDITIONS,

PROMPTLY RETURN THE PRODUCT TO THE PLACE OF PURCHASE

FOR A FULL REFUND. ALL RETURNED PRODUCTS MUST BE IN NEW

CONDITION, IN THE ORIGINAL PACKAGING.

APRIVA provides the original purchaser (“Purchaser”) of the product with

the following non-transferable License and Limited Warranty:

License

The firmware (software embedded in and provided with the product) is

licensed to Purchaser, not sold. Purchaser is granted a non-transferable, non-

exclusive license to use the firmware solely in connection with Purchaser’s

use of the Product. Purchaser understands and agrees that it is not

permitted to distribute the firmware in any form, or to use the firmware

except as it is embedded in the non-volatile memory component(s) of the

Product. Purchaser agrees that it shall not allow any third party to attempt to

reverse engineer, decompile, or disassemble the firmware for any reason.

Limited Warranty

Apriva warrants to Purchaser that the Product will be free from material

defects in workmanship and materials for a period of one (1) year from the

date the Product was first purchased (“Warranty Period”). During the Warranty

Period and upon proof of purchase of the Product by Purchaser, Apriva, at

its option, will either repair or replace the Product without charge for either

parts or labor. If the Product is repaired or replaced during the Warranty

Period, the Warranty Period will still expire one (1) year from the date of

original purchase of the Product.

This Limited Warranty does not apply to normal wear and tear, and does not

cover repair or replacement of any Product damaged by misuse, accident,

abuse, neglect, misapplication, physical damage to the Product, or defects

due to repairs or modifications made by anyone other than Apriva or Apriva’s

authorized service representative.

This Limited Warranty does not apply to any peripheral equipment or items

other than the Product itself, nor does it apply when the malfunction results

from the use of this Product in conjunction with accessories other than the

Windows Mobile or other approved ancillary or peripheral equipment. Finally,

Apriva will have no obligations hereunder where it is determined by Apriva that

there is no defect in the Product itself. To obtain warranty service, Purchaser

must return the Product to Apriva at the address below, transportation and

insurance pre-paid.

Apriva

6900 East Camelback Road Suite 700

Scottsdale, AZ 85251

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Contents

Introduction .........................................................................................................1

Definitions .............................................................................................................1

Hardware and Software Requirements .................................................................2

Hardware Required.........................................................................................2

Software and Firmware Required ...................................................................2

Apriva BT200 Reader ..........................................................................................3

Apriva Reader Features ........................................................................................3

Powering on the Reader........................................................................................4

Installing the Reader Driver on the Mobile Device ................................................4

Pairing the Devices .........................................................................................6

Using Tethered USB Mode ...................................................................................8

Using Tethered USB Mode .............................................................................8

Switching to Bluetooth Mode ..........................................................................8

Charging the Reader Battery.................................................................................9

Charging Indications .....................................................................................10

Installing the Reader USB Driver ..................................................................10

Setting the Reader Power Down Timers .............................................................11

Viewing Reader Details .......................................................................................12

Viewing Reader Versions ....................................................................................13

Viewing Reader Information..........................................................................13

Updating the Firmware..................................................................................13

Reader Troubleshooting Tips ..............................................................................14

Reader LED Startup Indications ...................................................................14

Charging a Completely Discharged Reader Battery .....................................14

Reader LED Descriptions .............................................................................15

Reader Error Messages................................................................................16

Support ..............................................................................................................17

Apriva Technical Support ....................................................................................17

Technical Support Contact Information.........................................................17

Technical Support Links................................................................................17

Microsoft Product Support...................................................................................17

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Figures

Figure 1 – Apriva Reader features ........................................................................3

Figure 2 – Apriva Reader driver and firmware files ...............................................5

Figure 3 – Reader Connection area ......................................................................6

Figure 4 – Battery Level area ................................................................................9

Figure 5 – Power Down Timers area...................................................................11

Figure 6 – Details tab ..........................................................................................12

Figure 7 – Driver and reader version screen .......................................................13

Tables

Table 1 – Definitions..............................................................................................1

Table 2 – LED Charging indications....................................................................10

Table 3 – Reader LED descriptions.....................................................................15

Table 4 – Reader error messages.......................................................................16

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Introduction

This guide provides instructions to install and operate the Apriva®BT200

Smart Card Reader on mobile devices that use the Windows Mobile®version

6.x operating system. (Windows Mobile version 6.5 is currently not supported.)

NOTICE

For wireless connections, mobile devices must support Bluetooth®stack

requirements. For more information, contact Apriva Technical Support. See

Apriva Technical Support on page 17.

Definitions

Table 1 shows product terms and definitions used in this guide.

Term Definition

Apriva Smart Card

Reader

Apriva device for allowing an interface between a

mobile device and a smart card.

Windows Mobile Microsoft®operating system for mobile devices.

ActiveSync®Microsoft software used to transfer files from

computers that use the Windows XP operating

system to mobile devices that use the Windows

Mobile operating system.

Windows Mobile Device

Center

Microsoft software used to transfer files from

computers that use the Windows Vista®or Windows

7 operating systems to mobile devices that use the

Windows Mobile operating system.

Table 1 – Definitions

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Hardware and Software

Requirements

The following sections describe hardware and software requirements.

Hardware Required

The following hardware is required:

•Apriva BT200 Bluetooth Smart Card Reader

•Mobile device

•Smart card

•USB cable with mini adapter

•Computer with Windows platform operating system (Windows XP,

Windows Vista, or Windows 7) for transferring files to the mobile device

or charging the battery.

NOTE: You cannot charge the reader battery with computers that use

Windows Vista or Windows 7 operating systems. See Charging the

Reader Battery on page 9.

Software and Firmware Required

The following software and firmware are required:

•AprivaReader<vxx_xx_xxxx-date>.bin, where “<xx_xx_xxxx>” is the

version number

•AprivaSmartCardDriver.<xx.xx.xx>.cab, where “<xx.xx.xx>” is the version

number

•Microsoft ActiveSync or Windows Mobile Device Center

•Windows Mobile version 6.x (except version 6.5, which is currently not

supported)

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Apriva BT200 Reader

The Apriva BT200 Reader uses a hardware security module with embedded

public key infrastructure (PKI) information to create a secure, one-to-one

connection with the mobile device through wireless Bluetooth protocol or a

Universal Serial Bus (USB) connection.

Apriva Reader Features

Figure 1 shows the following Apriva Reader features:

•ON/OFF button: Powers the reader on and off.

•GREEN/RED LEDs: Indicate battery and connection statuses.

•Smart card: Activates the reader when inserted using embedded PKI

information.

•PC/CHARGE port: Connects the reader to a computer or wall charger

through a USB cable.

•PDA port: Connects the reader to a mobile device for a tethered (non-

wireless) connection.

Figure 1 – Apriva Reader features

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Powering on the Reader

When powered on, both LEDs illuminate while the reader performs a series of

startup tests. For LED startup descriptions, see Reader LED Startup

Indications on page 14.

To power the reader on or off:

Press the Power On/Off button on the top of the reader. If the reader will

not power on (the LEDs are not lit), try charging the battery as described

in Charging a Completely Discharged Reader Battery on page 14.

Installing the Reader Driver on the

Mobile Device

You must install the Apriva Reader driver on the mobile device before you can

pair the devices. See Pairing the Devices on page 6.

To upload the reader files to the mobile device:

1. If applicable, obtain the Apriva firmware and driver files from your system

administrator. For more information, contact Apriva Technical Support.

See Apriva Technical Support on page 17.

2. If you do not have one currently installed, download a data

synchronization program, such as Microsoft ActiveSync (for Windows

XP) or Windows Mobile Device Center (for Windows Vista or Windows

7). You can download the programs from the Microsoft website at:

http://www.microsoft.com/windowsmobile/en-us/downloads/default.mspx

3. Connect the mobile device to the computer with the USB cable. Use the

supplied adapter if necessary.

4. Power on the mobile device. The data synchronization program should

start, showing the user interface of the mobile device on the computer. If

the program does not start, make sure it is correctly installed and that the

USB cable is correctly connected.

5. Copy and paste the Apriva reader firmware and driver files from the

computer to the following directory of the mobile device: Start > File

Explorer > My Documents, as shown in Figure 2 on page 5. The Apriva

Reader file names are similar to the following:

•AprivaReader<vxx_xx_xxxx-date>.bin, where “<xx_xx_xxxx>” is the

version number.

•AprivaSmartCardDriver.<xx.xx.xx>.cab, where “<xx.xx.xx>” is the

version number.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Figure 2 – Apriva Reader driver and firmware files

6. Select the AprivaSmartCardDriver file shown in the directory. Selecting

the file automatically installs it. After installation, the mobile device

restarts.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Pairing the Devices

Pairing the reader (and smart card) to the mobile device creates a one-to-one

connection between the devices.

To pair with the reader to the mobile device:

1. Connect the USB cable to the PDA port on the reader, and then connect

the other end of the USB cable to the mobile device. Use the supplied

USB adapter if necessary.

2. Press the ON/OFF switch to power on the reader.

3. Insert the smart card in the reader.

4. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears. See Figure 3.

If you do not see the Apriva Reader icon, you might need to reinstall the

software. See Installing the Reader Driver on the Mobile Device on

page 4.

Figure 3 – Reader Connection area

5. Select Test Connection to make sure the devices are connected.

6. In the Reader Connection area, select USB.Do not select Enhanced

USB. This feature is reserved for future Apriva reader versions.

7. Select Pair. After pairing, the “Pairing Complete” message appears.

8. Select ok to close the message box.

9. In the Reader Connection area, select the Bluetooth connection

method to enable the (wireless) Bluetooth connection.

10. Disconnect the USB cable.

11. Select Test Connection to make sure the devices are connected

through Bluetooth.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

•If the test is successful, the reader is now paired for wireless

operation. When the reader is powered on and the smart card is

inserted, the reader is available for Bluetooth operation. When the

smart card is removed or when you power it off, radio frequency (RF)

emissions stop and the reader is disabled.

•If the test fails, try the following, and then retest the connection:

oCheck the cables and make sure they are in the correct ports on

device. See Apriva Reader Features on page 3.

oMake sure that the reader battery is charged. See Charging the

Reader Battery on page 9.

Contact Apriva Support if the problem persists. See Apriva Technical

Support on page 17.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Using Tethered USB Mode

You can disable Bluetooth (wireless) mode and use the reader in tethered

USB mode. Tethered USB mode prevents wireless RF emissions. This is

useful in situations where RF emissions are not allowed, such as airplanes or

Sensitive Compartmented Information Facilities (SCIFs).

NOTE: The devices must be paired before you can switch between USB and

Bluetooth modes. See Pairing the Devices on page 6.

Using Tethered USB Mode

If you are currently using the reader in Bluetooth mode, you can switch to USB

mode.

To enable USB mode:

1. Connect the USB cable to the PDA port on the reader, and then connect

the other end of the USB cable to the mobile device. Use the supplied

USB adapter if necessary.

2. Make sure the smart card is inserted in the reader, and then press the

ON/OFF switch to power on the reader.

3. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears.

4. In the Reader Connection area, select USB.DO NOT select Enhanced

USB.

5. Select Test Connection to verify that the USB connection is working.

Switching to Bluetooth Mode

If you are currently using the reader in USB mode, you can switch to Bluetooth

mode.

To enable Bluetooth mode:

1. Make sure the USB cable is connected to the reader.

2. Make sure the smart card is inserted in the reader, and then press the

ON/OFF switch to power on the reader.

3. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears.

4. In the Reader Connection area, select Bluetooth.

5. Remove the USB cable.

6. Select Test Connection to verify that the Bluetooth connection is

working.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Charging the Reader Battery

The reader battery must be fully charged before use. It takes approximately

three hours to charge a completely discharged battery. The LEDs on the top of

the reader indicate the charge status. See Charging Indications on page 10.

NOTICE

If you are charging the battery with a computer that uses Windows XP, you

must first install the Apriva USB driver. Failure to do so could drain the

reader battery. See Installing the Reader USB Driver on page 10.

You cannot charge the reader battery with computers that use Windows

Vista or Windows 7 operating systems. If your computer has one of these

operating systems, you must use a wall charger to charge the battery.

To keep the reader functioning properly, make sure the battery level is

always at least 50%. If the reader battery is completely discharged (LEDs

do not illuminate when reader is powered on), charge the reader battery as

described in Charging a Completely Discharged Reader Battery on page 14.

To view the battery voltage:

1. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears.

2. Select the Power tab. The Battery Level area shows the charge

percentage and voltage. See Figure 4. A fully charged battery measures

between 4.1 and 4.2 volts.

Figure 4 – Battery Level area

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

To charge the reader battery:

Connect the USB cable from the PC/CHARGE port on the reader to the

USB port on the computer or a standard wall charger. Allow the battery

to charge for 20 to 30 minutes. When charging, the GREEN LED is

continuously lit with occasional quick flashes.

Charging Indications

Table 2 shows reader LED charging indications. For general LED operation

descriptions, see Reader LED Descriptions on page 15.

Indication Description

GREEN LED is continuously lit with

occasional quick flashes.

The reader is connected to a computer

and the battery is charging.

GREEN LED is not continuously lit but

blinks on every few seconds.

The reader has a sufficient charge.

RED LED is continuously lit. The battery is low and needs to be

charged.

Table 2 – LED Charging indications

Installing the Reader USB Driver

If you are using a USB connection to charge the battery (not a wall charger),

and the battery does not seem to be charging, or if it takes more than one hour

to charge, you might need to install the Apriva USB driver.

To install the USB driver and recharge the reader:

1. Download the USB driver from the Apriva downloads website. For driver

download information, see Apriva Technical Support on page 17.

2. Connect the reader to the computer with the USB cable to start the driver

installation wizard.

3. Follow the wizard instructions to install the USB driver.

After installing the driver, connect the reader to the computer with the USB

cable to charge the reader.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Setting the Reader Power Down

Timers

You can set the amount time that elapses before the reader powers down

when it is inactive. You can set the timers for when the reader has no smart

card inserted (No Card) or when the smart card is inserted (Card Present).

To change the Power Down Timer settings:

1. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears. See Figure 5.

Figure 5 – Power Down Timers area

2. Select the Power tab.

3. Use the up and down arrows to change the time. The time range is 3to

30 minutes.

4. Select Apply to save the changes.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Viewing Reader Details

The Details tab shows the following:

•Reader Info: Shows reader copyright, version, and serial number.

•Reader Diagnostics: Shows reader diagnostic results. If any of the

diagnostics results show “Fail,” contact Apriva Technical Support for

assistance. See Apriva Technical Support on page 17.

•Reader Firmware Signature: Shows the reader firmware signatures.

To view reader information:

1. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears.

2. Select the Details tab. See Figure 6.

Figure 6 – Details tab

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Viewing Reader Versions

The Version tab shows the driver and reader version information.

Viewing Reader Information

To view reader information:

1. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears.

2. Select the Version tab to view version information. See Figure 7.

Figure 7 – Driver and reader version screen

Updating the Firmware

If the reader version is an earlier version that the version downloaded in

Installing the Reader Driver on the Mobile Device on page 4, update the

reader firmware.

NOTE: If you have downloaded a newer firmware version from the Apriva

Secure Download website, be sure it is the correct version for the device

before installing it on the reader.

To update the firmware:

1. From the mobile device applications menu, select the Apriva Reader

icon ( ). The Apriva Smart Card Reader screen appears.

2. Select Update. The firmware version screen appears.

3. If applicable, select the most recent firmware version from the list. If the

firmware installed on the reader is an earlier version than the one

selected, the firmware is updated.

Apriva®BT200 Smart Card Reader for Windows Mobile®Version 6.x Installation and User’s Guide

Reader Troubleshooting Tips

The following sections describe general reader troubleshooting tips.

Reader LED Startup Indications

When you power on the reader, the LEDs remain lit for a few seconds while

the reader performs an integrity check. During the integrity check, the reader

first determines if there is a USB connection and then adjusts the settings as

follows:

•If a USB connection is found, the reader disables Bluetooth and uses the

USB connection.

•If a USB connection is not found, the reader disables the USB option and

looks for a Bluetooth pairing.

•If the reader is not paired with the mobile device, the reader powers off.

•If the reader is paired with the mobile device, the reader determines if

Bluetooth is enabled.

•If Bluetooth is not enabled, the reader powers off.

•If Bluetooth is enabled, the LEDs blink every four seconds while awaiting

the Bluetooth connection.

Charging a Completely Discharged Reader

Battery

If the reader battery is completely discharged (the LEDs are not lit), the

microprocessor that operates the LEDs might not be not be working, which

may cause faulty LED indications. This is because the microprocessor

requires enough battery voltage to operate the LEDs. If you find that the LEDs

are not lit even when you are charging the battery, try the following procedure.

To charge a completely discharged battery:

1. Connect the USB cable from the PC/CHARGE port on the reader to the

USB port on the computer or a standard wall charger. Allow the battery

to charge for 20 to 30 minutes.

2. Disconnect the reader from the charger.

3. Power the reader on to make sure the LEDs illuminate.

4. Reconnect the reader to the charger.

•If the LEDs still do not illuminate,contact Apriva Technical Support.

See Apriva Technical Support

•If the LEDs are lit, allow the battery to charge for about three hours,

and then disconnect the USB cable. The battery is charged.

on page 17.

Table of contents

Apriva BT200 User manual

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